We performed a comparison between TeamViewer and Zoho Assist based on real PeerSpot user reviews.
Find out in this report how the two Remote Access solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."TeamViewer is fast and easy to manipulate."
"TeamViewer is useful for accessing data and systems remotely. Using this application, I can access other computers using an ID number that I provide to the users whose laptop I would like to access."
"The TeamViewer system has some built-in security. The TeamViewer client connects to the TeamViewer host securely. Only a certain number of authorized users on our side have access to the system. Even within that, an individual endpoint can be assigned to a group, where not everybody has access but, rather, just one or two people who are part of a support team might have access to that particular device. So TeamViewer has given us tools to be able to segregate who has access to different things."
"I have been satisfied with TeamViewer overall."
"This is a unique solution that is very easy to install."
"The most valuable features of I use TeamViewer are the ease of access and frequent updates."
"The dashboards they have are good."
"The most valuable feature has been the ability to give control to others for support purposes."
"It is a scalable solution. "
"Technical support is easy to reach."
"Screen monitoring and screen sharing, as well as screen remote control, are all very useful features."
"It becomes complicated to switch from one monitor to another for different windows."
"TeamViewer can improve connectivity. I had some problems connecting to my clients and now I use AnyDesk."
"I would like to see TeamViewer support multiple platforms."
"The performance could always be better."
"It should have ability to display notes in the computer list."
"TeamViewer can improve by making the interface more user-friendly. It looks very basic, they can make it more modern and easy to use."
"I'm not sure if they provide good quality audio alongside screensharing."
"They could give more information about using certain kinds of applications for secure transactions, such as secure file transfers."
"Support could be more knowledgeable."
"They do have some glitches in the microphone and speaker, especially during remote access."
"It could be integrated with IT management tools."
TeamViewer is ranked 1st in Remote Access with 84 reviews while Zoho Assist is ranked 21st in Remote Access with 3 reviews. TeamViewer is rated 8.6, while Zoho Assist is rated 8.6. The top reviewer of TeamViewer writes "Solid cross-platform remote control, but with kludgy central management and some serious feature issues on macOS". On the other hand, the top reviewer of Zoho Assist writes "Secure, reliable, and great for remote access". TeamViewer is most compared with TeamViewer Tensor, Microsoft Remote Desktop Services, Parallels Access, ISL Online and LogMeIn Central, whereas Zoho Assist is most compared with . See our TeamViewer vs. Zoho Assist report.
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