ISL Online vs TeamViewer Business comparison

ISL Online and TeamViewer are both solutions in the Remote Access category. ISL Online is ranked #29, while TeamViewer is ranked #1 with an average rating of 8.8. ISL Online holds a 1.0% mindshare in VUS, compared to TeamViewer’s 9.3% mindshare. Additionally, 100% of ISL Online users are willing to recommend the solution, compared to 92% of TeamViewer users who would recommend it.

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Executive SummaryUpdated on Feb 8, 2026

TeamViewer Business and ISL Online compete in the remote support solutions category. TeamViewer Business holds the upper hand due to its extensive feature capabilities and cross-platform compatibility.

Features: TeamViewer Business offers powerful features like firewall bypassing, remote rebooting, and cross-platform compatibility across various operating systems. ISL Online, on the other hand, focuses on security with its strong encryption, unattended access, and quick code generation for swift connections.

Room for Improvement: Users have noted that TeamViewer Business can improve by addressing its high pricing and occasional issues with licensing. ISL Online could enhance its user interface for more intuitive usability, improve its variety of features, and expand its integration options with other software.

Ease of Deployment and Customer Service: TeamViewer Business is known for its easy deployment and responsive customer support. ISL Online is similarly easy to deploy with minimal need for IT staff, offering excellent technical support and cloud-based or on-premise solutions.

Pricing and ROI: Although TeamViewer Business is pricier, users report a significant return on investment due to its robust toolset and efficiency improvements. ISL Online is recognized for its reasonable and scalable pricing model, making it a cost-effective solution for those focusing on security and ease of use.

To learn more, read our detailed ISL Online vs. TeamViewer Business Report (Updated: February 2026).

Buyer's Guide

ISL Online vs. TeamViewer Business

February 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Intune

Mindshare comparison

As of March 2026, in the Remote Access category, the mindshare of Microsoft Intune is 8.9%, down from 9.6% compared to the previous year. The mindshare of ISL Online is 1.0%, down from 1.0% compared to the previous year. The mindshare of TeamViewer Business is 9.3%, down from 12.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Remote Access Market Share Distribution
Product	Market Share (%)
TeamViewer Business	9.3%
Microsoft Intune	8.9%
ISL Online	1.0%
Other	80.8%

Remote Access

Featured Reviews

AkashKamble

Sr MacOS specialist engineer at Cyber24

Enables management of multiple operating systems with a single license

The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.

Read full review

Stephen Yarrow

Remote Support Engineer at Driver Information Systems Limited

Great for remote support sessions with no maintenance and excellent technical support

The remote support session is great. We really like ISL Light. That's what we use all the time. We use it almost every day. Some people use other solutions like Splashtop, for instance, where you can do unattended support. Personally, I don't like unattended support. I would worry if it would be secure. There's no way I'd want someone logging onto my machine when I'm not here. With this, I log to ISL, I give them a pin number, and they have to physically type in the pin number and physically agree to them sharing their screen. It's much more secure than some of the other solutions like TeamViewer and Splashtop where you can do unattended support. It's more secure than any of the other products out there, available at the moment. The stability is great. It's got very good uptime. The technical support is great. Setting up the solution is easy and there's no maintenance involved.

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Begaya Morris

Lead Software Engineer at BD

Reliable remote access has improved secure collaboration and streamlined daily approvals

The best features TeamViewer Business offers in my opinion are collaboration, templates, a high level of security, and session recording. Collaboration allows me to collaborate remotely with my team members. Besides reconnecting automatically, it provides a high level of security, protecting from cyber attacks and aids in providing assurance in regulated environments through two-factor authentication and end-to-end encryption features. It also allows recording live sessions, which can be replayed as needed for future reference. TeamViewer Business has positively impacted my organization as collaboration has enhanced, especially remote collaboration by 60 to 70 percent. I have been able to collaborate with clients and other team members seamlessly. Enhanced workflow efficiency includes faster approvals and a lowered risk of data loss, misuse, and leak through robust features like two-factor authentication and end-to-end encryption. It also facilitates compliance using documentation and auditing through recordings and logs.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Autopilot is the most valuable feature."

"The biggest asset is the range of device management options available with Intune, whether it is a Windows device, a Linux device, a Mac device, or mobile devices."

"Microsoft Endpoint Manager is not expensive overall, especially for small environments."

"The central administration con dashboard is very easy to use and provides very good oversight on all that needs to be monitored."

"Everything has worked better since we started using Intune."

"The reporting and analytics features in Microsoft Intune have been a lifesaver."

"It's very informative when there is an error. It allows us to backtrace where the error is and resolve that ourselves. It's a bit of a Swiss Army penknife. We find that it fixes most issues."

"The conditional access policies that we set up are very useful."

More Microsoft Intune pros

"ISL Online is easy to use. It provides a single platform on which we can do everything, and it's very low maintenance. After installation, you don't need an IT manager or staff to watch over it. It's secure. It's most important for us."

"The most valuable feature is safety."

"We can also monitor our systems at any time from practically anywhere."

"I personally really appreciate the file transfer feature as it is really easy to use."

"We like drawing utilities inside ISL. That helps us mark specific regions on the screen, so that end users know what to focus on."

"The code can be delivered in multiple ways, including an email with a link for an unattended connection."

"It's much easier to connect with other services, and it's working great. We haven't had any problems."

"The solution has a lot of features. It does what it is made to do and that's all we can ask for, really."

More ISL Online pros

"I find the mouse control and the ability to click for them very effective. I can move the mouse and click on buttons as if sitting at their computer. These are the basic features I use most often in the solution. There are tricker features that I don't use much because I don't need them frequently. Overall, it's a great tool for helping others with their computer issues without traveling to their location or another building."

"The most valuable features of TeamViewer are the high performance and it is not complicated to use, neither for me nor for the one I'm helping."

"It's very beneficial and time effective on how we are able to provide quick support. We've quadrupled our effectiveness as an IT support because we have cut down all that unnecessary travel time, even between floors."

"There have been a couple of times with the handy remote access feature, where I have been asked for something at eight o'clock on a Thursday evening and it is on my desk machine, but I am driving back to my office. With TeamViewer, I can just stay at my home machine, connect to my work machine, and get the data needed without having to drive back across town."

"The most valuable feature has been the ability to give control to others for support purposes."

"The product allows easy access to any system in case of any issues."

"I am satisfied with TeamViewer, and its performance."

"The quality of the call and the quality of the sharing have been excellent."

More TeamViewer Business pros

Cons

"Reporting could be improved. It needs to be more expensive and robust."

"The reporting and cost have room for improvement."

"Intune should support platforms other than Windows. We have encountered several limitations, especially when handling iOS devices."

"Packages on different identity provider platforms that are not supported present challenges for package installation."

"There is room for improvement in the remediation and detection modules, which are currently about eighty percent fully functional."

"Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect."

"In future releases, I would like to see better integration with Apple products."

"It would be interesting to integrate the server side of Intune. Some group policy updates we have on the Windows Server side and possibly some on the client side could also be included."

More Microsoft Intune cons

"They should improve the integrations with other incident management software to be able to send the link directly from these platforms."

"I would like to be able to access and manage all brands of smartphones."

"There have been times during updates when something wouldn't work quite right, however, they are quick with updates and quick with fixes."

"If there is an update or new feature on ISL Online, I don't know about it. I would be happy to receive a newsletter or notification of new features or updates."

"We miss the possibility to communicate via head-set in ISL. At the moment, we combine ISL for visual communication with Skype for verbal communication."

"They need to better advertise the features."

"I would like to have a little bit more information when new features are released. They have added features that I didn't know about in the past. It would be easier for me to implement new features and consolidate them with other systems in our network if I knew beforehand."

"It would be helpful if they had iSupport for supporting Apple phones."

More ISL Online cons

"We access the solution through a VPN, which improves our security. However, earlier this year, around the beginning of March, a CVE in the TeamViewer client allowed remote connections to other network systems, which was concerning. You could have unintentionally gained admin rights if you didn't update TeamViewer promptly. It's crucial to always keep it updated to prevent such issues. The tool should consider implementing two-factor authentication to improve such security holes. It should also integrate good security updates, which should be implemented automatically."

"The file transfer functionality crashes sometimes."

"Sometimes it lags."

"It should have ability to display notes in the computer list."

"The security could improve in TeamViewer."

"I believe latency can be optimized, and security control sometimes goes over the top and feels excessive."

"It's not the program itself that's an issue, but there is a need for some better documentation on how to use the web portal Management Console. That seems to be a bit lacking in directions, if you aren't paying attention and you don't know what to do. Better documentation would make it a little bit easier to set things up in different groups and share groups between people."

"You can't configure multiple, unattended control passwords on the Mac. On the Mac, there's only one. On Windows, there are multiple unattended control passwords. I have people in different departments. My infrastructure people need to control a server and my developers may need to go into that same server. But I don't want them to have the same password... on the Mac, it can be done but it's extremely clunky and problematic."

More TeamViewer Business cons

Pricing and Cost Advice

"Its price is quite okay. I wish they provide certain additional features with the same license."

"I would rate the price a four out of ten with ten being the most expensive."

"While I can't provide insights from a business perspective, it's worth noting that the pricing may differ significantly, and the discount we received might not be reflective of standard business rates."

"It's affordable for the protection it gives. There are no additional costs."

"It is not expensive."

"The overall pricing of Microsoft Intune is good for companies that have big IT budgets, 3,000 or more users and devices."

"The pricing needs improvement."

"Microsoft Intune's costliness stems from licensing fees and the overhead associated with its management, user experience, and device remediation."

More Microsoft Intune pricing and cost advice

"We have a pay-per-use license available for 500 minutes within one year for 95 Euros. However, this option is not popular. Alternatively, we can purchase a one-year license for 339 Euros; if we need two licenses, the cost is double, and for three licenses, the cost is triple with a ten percent discount. For 99 Euros a year, we can open multiple sessions on the same computer with a multi-session subscription."

"I am using the free version of TeamViewer. There is a subscription fee to use the premium features."

"There is a free and paid version of this solution. I am currently using the free version."

"The price of the license could be less expensive."

"The version of the solution we are using is free."

"We're using the free version. We do not pay any licensing fees."

"TeamViewer pricing is reasonable... The simultaneous controller licensing model of TeamViewer - compared to LogMeIn’s controlled Host licensing model - seems to benefit us so far. We’re currently saving about 30 percent on licensing cost... The savings from licensing have been eaten up by the soft costs involved in dealing with and working around TeamViewer’s deficiencies in allowing granular control by multiple controllers, and the issues with the various settings that are missing on the macOS Host."

"I used the free version of TeamViewer."

"...it will cost you $1,500 to $1,600 a year, but when I think of how much work I do through TeamViewer..."

More TeamViewer Business pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

10%

Manufacturing Company

10%

Financial Services Firm

Government

Performing Arts

14%

Comms Service Provider

11%

Computer Software Company

10%

Insurance Company

Manufacturing Company

12%

Computer Software Company

Comms Service Provider

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	122
Midsize Enterprise	48
Large Enterprise	160

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	1
Large Enterprise	1

By reviewers
Company Size	Count
Small Business	41
Midsize Enterprise	34
Large Enterprise	34

Questions from the Community

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Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...

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What are the pros and cons of Microsoft Intune?

Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...

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Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...

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Ask a question

Earn 20 points

Should I choose Teamviewer Tensor over the regular Teamviewer?

The number one advantage of TeamViewer for me is its ease of use, specifically as it relates to the client side. By f...

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What do you like most about TeamViewer?

It is easy to use and has a pretty good UI.

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What is your experience regarding pricing and costs for TeamViewer?

The pricing, setup cost, and licensing for TeamViewer Business are relatively very competitive and cost-effective.

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ManageEngine Endpoint Central vs Microsoft Intune

Compared 5% of the time

Microsoft Entra ID vs Microsoft Intune

Compared 4% of the time

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ScreenConnect vs ISL Online

Compared 20% of the time

LogMeIn Rescue vs ISL Online

Compared 14% of the time

Splashtop Remote Support vs ISL Online

Compared 14% of the time

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TeamViewer Tensor vs TeamViewer Business

Compared 15% of the time

Microsoft Remote Desktop Services vs TeamViewer Business

Compared 8% of the time

BeyondTrust Remote Support vs TeamViewer Business

Compared 5% of the time

Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs TeamViewer Business

Compared 3% of the time

Parsec vs TeamViewer Business

Compared 3% of the time

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Product Reports

Buyer's Guide

Microsoft Intune

February 2026

Download Microsoft Intune product report

Buyer's Guide

ISL Online

February 2026

Download ISL Online product report

Buyer's Guide

TeamViewer Business

February 2026

Download TeamViewer Business product report

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

No data available

Overview

Microsoft Intune is a cloud-based service designed for device management, security, and compliance. It supports automation and facilitates endpoint management for Windows, iOS, and Android devices, ensuring data protection and efficient policy enforcement.

Microsoft Intune offers seamless integration with tools like Windows Autopilot to automate device setup and deployment. Integrated with Azure Active Directory, it enhances policy management while providing robust reporting and analytics tools for compliance tracking. Despite its intuitive interface aimed at simplifying navigation and device security management, there are challenges such as compatibility issues with Linux and Mac, limited policy support for Android, and demands for better third-party integration. It's widely used for both corporate-owned devices and BYOD scenarios in dynamic IT environments.

What are the key features of Microsoft Intune?

Windows Autopilot: Automates device setup for rapid deployment.
Azure Active Directory Integration: Enhances user policy management.
Reporting and Analytics: Improves compliance visibility.
Mobile Application Management: Ensures app security without compromising personal data.
Cloud-Based Management: Allows management from any location.

What benefits and ROI can users expect?

Time Efficiency: Automation reduces time in policy enforcement and configuration updates.
Enhanced Security: Ensures data protection across corporate-owned and BYOD devices.
Improved Compliance: Advanced reporting tools enhance compliance visibility.
Flexible Management: Cloud-based nature supports management from any location.

In industries such as finance and healthcare, Microsoft Intune is implemented to ensure data protection and compliance with regulatory standards. Manufacturing sectors utilize Intune for managing a distributed workforce across global locations, while educational institutions employ it to secure and manage devices in learning environments supporting both students and faculty.

Microsoft

ISL Online provides secure, cross-platform remote access and support without user involvement. Its comprehensive feature set ensures efficient, low-maintenance solutions for diverse network environments requiring reliable connections.

Renowned for security and efficiency, ISL Online offers a robust remote access system. Users benefit from secure connections, requiring physical pin entry for additional safety. The software's compatibility with operating systems and ease of use is highly valued, featuring file transfer, drawing utilities, and session recording capabilities. Users can choose between cloud or on-premise deployment, gaining flexibility. Its stable performance and organized computer management ensure effective always-on connections. This functionality supports operations across different platforms, delivering consistent and efficient remote service.

What are the key features?

Secure Remote Access: Allows connections without user interaction while ensuring safety with physical pin authentication.
Cross-Platform Compatibility: Works seamlessly across multiple operating systems.
File Transfer and Drawing Utilities: Facilitates collaboration during remote sessions.
Session Recording: Enables reviewing and auditing of remote sessions.
Cloud and On-Premise Options: Provides deployment flexibility.
Always-On Connections: Streamlines operations by maintaining prepared connections.

What benefits and ROI should be considered?

Low Maintenance: Reduces the need for extensive management and upkeep.
Stability: Provides consistent performance, minimizing downtime.
Enhanced Remote Work: Improves productivity and problem-solving efficiency.
Ease of Use: Simplifies remote support processes for users and technicians.
Security: Protects connections with advanced security measures.

Companies across IT, broadcasting, and governmental sectors implement ISL Online for remote support and technical assistance, enhancing remote connections with client devices and servers. Its secure access and compatibility facilitate complex tasks, making it essential for troubleshooting and remote collaboration. Users also benefit from improved teleworking, boosting performance within intricate infrastructures.

ISL Online

TeamViewer Business is a license aimed at small teams and companies, developed to facilitate remote connectivity with features suitable for various business needs.

Providing access without user passwords, TeamViewer Business enhances productivity by allowing remote support across multiple platforms. It simplifies IT operations, connecting to PCs, laptops, servers, and mobile devices even in low-bandwidth situations. Two products, TeamViewer Remote and TeamViewer Tensor, extend its core features, with Tensor catering to large enterprises requiring advanced solutions.

What are the key features of TeamViewer Business?

Remote Access: Facilitates connectivity across platforms without passwords.
File Transfers: Enables fast and secure file sharing.
Security: Offers encryption and two-factor authentication.
User-Friendly Interface: Simplifies remote support and management.
High Compatibility: Connects easily, even under low bandwidth, supporting diverse devices.

What benefits and ROI can users expect?

Productivity Boost: Reduces need for travel while ensuring efficient support.
Cost Efficiency: Saves on physical resources by enabling remote troubleshooting.
Enhanced Security: Protects data with encryption and advanced security measures.
Flexible Connectivity: Maintains control across a broad range of devices, improving efficiency.

Industries leverage TeamViewer Business for remote desktop support, assisting in troubleshooting, software upgrades, and training. Companies manage both staff and clients remotely, ensuring technical challenges are handled seamlessly, promoting collaboration and facilitating remote meetings. IT teams use it to maintain operations without needing a physical presence, making it valuable across sectors.

TeamViewer

Sample Customers

Mitchells and Buzzers, Callaway

Mitsubishi Chemicals, Konica Minolta, Raifeissen bank, Terpel, Singtel, Teleroute, SOS Kinderdorf, Arsys, EMAAR, Dutco, Alterdata

Porsche Informatik, Philips, DHL, Intel, Motorola, Microsoft, IBM, Siemens, Fujitsu, American Red Cross

Buyer's Guide

ISL Online vs. TeamViewer Business

February 2026

Free Report: ISL Online vs. TeamViewer Business

Find out what your peers are saying about ISL Online vs. TeamViewer Business and other solutions. Updated: February 2026.

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