ISL Online vs TeamViewer comparison

ISL Online and TeamViewer are both solutions in the Remote Access category. ISL Online is ranked #29, while TeamViewer is ranked #1 with an average rating of 8.8. ISL Online holds a 1.0% mindshare in VUS, compared to TeamViewer’s 9.3% mindshare. Additionally, 100% of ISL Online users are willing to recommend the solution, compared to 92% of TeamViewer users who would recommend it.

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Executive SummaryUpdated on Mar 19, 2026

TeamViewer Business and ISL Online are two competitive remote support solutions. TeamViewer Business seems to have the upper hand in terms of comprehensive functionality and ease of use, whereas ISL Online is preferred for its straightforward pricing and flexibility in deployment options.

Features: TeamViewer Business provides a rich feature set, including session recording, advanced security with two-factor authentication, and seamless integration capabilities. It's noted for its automatic reconnection feature, cross-platform compatibility, and efficient file transfer, enhancing workflow. ISL Online offers essential features such as unattended remote access, focusing on reliability and simplicity with easy-to-use operations that support cloud or on-premises deployment.

Room for Improvement: Feedback points to TeamViewer Business needing clearer licensing, better Linux support, and UI enhancements. ISL Online could improve on integration capabilities and provide more informative updates on features. TeamViewer users also cite cost and licensing complexities as areas needing attention, while ISL Online users look for better mobile platform support.

Ease of Deployment and Customer Service: Both solutions offer on-premises and cloud deployment options. TeamViewer also allows for hybrid cloud setups and is praised for responsive customer service. ISL Online is recognized for its stable performance and easy deployment, but there is less feedback on customer service, which suggests room for enhancement.

Pricing and ROI: TeamViewer Business is viewed as cost-effective considering its rich features, though concerns about high costs and complex licensing remain. ISL Online's pricing is simple and scalable, with pay-per-use options that appeal to SMEs prioritizing cost efficiency.

To learn more, read our detailed ISL Online vs. TeamViewer Report (Updated: March 2026).

Buyer's Guide

ISL Online vs. TeamViewer

March 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Intune

Mindshare comparison

As of March 2026, in the Remote Access category, the mindshare of Microsoft Intune is 8.9%, down from 9.6% compared to the previous year. The mindshare of ISL Online is 1.0%, down from 1.0% compared to the previous year. The mindshare of TeamViewer is 9.3%, down from 12.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Remote Access Mindshare Distribution
Product	Mindshare (%)
TeamViewer Business	9.3%
Microsoft Intune	8.9%
ISL Online	1.0%
Other	80.8%

Remote Access

Featured Reviews

AkashKamble

Sr MacOS specialist engineer at Cyber24

Enables management of multiple operating systems with a single license

The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.

Read full review

Stephen Yarrow

Remote Support Engineer at Driver Information Systems Limited

Great for remote support sessions with no maintenance and excellent technical support

The remote support session is great. We really like ISL Light. That's what we use all the time. We use it almost every day. Some people use other solutions like Splashtop, for instance, where you can do unattended support. Personally, I don't like unattended support. I would worry if it would be secure. There's no way I'd want someone logging onto my machine when I'm not here. With this, I log to ISL, I give them a pin number, and they have to physically type in the pin number and physically agree to them sharing their screen. It's much more secure than some of the other solutions like TeamViewer and Splashtop where you can do unattended support. It's more secure than any of the other products out there, available at the moment. The stability is great. It's got very good uptime. The technical support is great. Setting up the solution is easy and there's no maintenance involved.

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Begaya Morris

Lead Software Engineer at BD

Reliable remote access has improved secure collaboration and streamlined daily approvals

The best features TeamViewer Business offers in my opinion are collaboration, templates, a high level of security, and session recording. Collaboration allows me to collaborate remotely with my team members. Besides reconnecting automatically, it provides a high level of security, protecting from cyber attacks and aids in providing assurance in regulated environments through two-factor authentication and end-to-end encryption features. It also allows recording live sessions, which can be replayed as needed for future reference. TeamViewer Business has positively impacted my organization as collaboration has enhanced, especially remote collaboration by 60 to 70 percent. I have been able to collaborate with clients and other team members seamlessly. Enhanced workflow efficiency includes faster approvals and a lowered risk of data loss, misuse, and leak through robust features like two-factor authentication and end-to-end encryption. It also facilitates compliance using documentation and auditing through recordings and logs.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Easy to use."

"The most valuable feature is that we can manage workstations or Android devices remotely without needing the device to be connected to our local network."

"The ability to deploy patches and automate software deployments to end-user devices is very useful."

"It saves time, money, and resources; when there was a local liaison, managing everything was a significant challenge, but with Microsoft Intune, it has become much easier—around 60% to 70% easier—and in terms of reliability and ease of use, it excels."

"The automatic patching is the most valuable feature of Intune."

"The most valuable features of Microsoft Intune include remote updates. The update runs in the background, so there's no need in most cases to go on-site to do it."

"The Microsoft Windows Autopilot and Defender policies are the most valuable features of this solution."

"It has improve our organization through the remote management of non-domain joined devices."

More Microsoft Intune pros

"Setting up the solution is easy and there's no maintenance involved."

"It's much easier to connect with other services, and it's working great. We haven't had any problems."

"I personally really appreciate the file transfer feature as it is really easy to use."

"The code can be delivered in multiple ways, including an email with a link for an unattended connection."

"We can also monitor our systems at any time from practically anywhere."

"The most valuable feature is safety."

"ISL Online is easy to use. It provides a single platform on which we can do everything, and it's very low maintenance. After installation, you don't need an IT manager or staff to watch over it. It's secure. It's most important for us."

"We like drawing utilities inside ISL. That helps us mark specific regions on the screen, so that end users know what to focus on."

More ISL Online pros

"It is easy to use and has a pretty good UI."

"TeamViewer is useful for accessing data and systems remotely. Using this application, I can access other computers using an ID number that I provide to the users whose laptop I would like to access."

"The most important feature of TeamViewer is its ease of use."

"During the initial phase of using it continuously, I realized this has been by far the most efficient and seamless working software for my organization and it was the best fit."

"I like that it helped a lot, even with low bandwidth network connectivity. For example, while I was traveling, sometimes there were requirements for me to join a TeamViewer session and provide technical support. I was able to do that without much of an issue. It is also a secure solution."

"Using TeamViewer for my personal clients has made things much better for me and my clients because my clients are happy to resolve a problem within seconds via TeamViewer."

"Our computers are spread amongst six physical locations. TeamViewer reduces the need to travel to those offices to help staff."

"TeamViewer Business has positively impacted my organization by giving us the ability to provide clients with a good experience and to fix bugs quickly while accessing their computers."

More TeamViewer pros

Cons

"In the past, I raised some tickets for the enhancement feature, which was missing in Intune."

"Sometimes, customers compare it with AirWatch, but the concept of Intune is different from other solutions. It's an application management app. It gets a bit difficult to explain it to customers, but it's not a product limitation. It takes a presale document or presentation to explain it to customers."

"Enrollment into the Microsoft Intune service can still get easier, especially for legacy-managed systems, such as how we get it from a GPO or an SCCM configuration into Intune."

"Sometimes, updating a client policy is very difficult. This needs to be improved."

"What frustrates me the most is just waiting and tapping my fingers, uncertain about whether my changes will take effect."

"Microsoft Intune lacks live location tracking capabilities."

"It would be better if I could integrate it with my core group policy. I would like to have a group policy in my current environment, which has strict control, but those things are still missing. Although it has maximum compliance and security, it's not available on-premise."

"It would be beneficial to have a more straightforward understanding of Intune's capabilities, presented in a simplified manner."

More Microsoft Intune cons

"They should improve the integrations with other incident management software to be able to send the link directly from these platforms."

"There have been times during updates when something wouldn't work quite right, however, they are quick with updates and quick with fixes."

"There could be a section in the menu describing the new features and changes."

"They need to better advertise the features."

"I would like to have a little bit more information when new features are released. They have added features that I didn't know about in the past. It would be easier for me to implement new features and consolidate them with other systems in our network if I knew beforehand."

"If there is an update or new feature on ISL Online, I don't know about it. I would be happy to receive a newsletter or notification of new features or updates."

"I would like to be able to access and manage all brands of smartphones."

"We miss the possibility to communicate via head-set in ISL. At the moment, we combine ISL for visual communication with Skype for verbal communication."

More ISL Online cons

"It would be useful if the solution could facilitate more than one remote user accessing my desktop at a time."

"TeamViewer Business's scalability is bad because it's very expensive."

"They should release features such as Augmented Reality into both plain and standard versions of TeamViewer."

"We have a consultant that helps us do the virtual aspects of TeamViewer."

"We access the solution through a VPN, which improves our security. However, earlier this year, around the beginning of March, a CVE in the TeamViewer client allowed remote connections to other network systems, which was concerning. You could have unintentionally gained admin rights if you didn't update TeamViewer promptly. It's crucial to always keep it updated to prevent such issues. The tool should consider implementing two-factor authentication to improve such security holes. It should also integrate good security updates, which should be implemented automatically."

"TeamViewer has a legacy and may not be using the latest UI trends."

"I believe latency can be optimized, and security control sometimes goes over the top and feels excessive."

"It would be very helpful if they could provide a manual for the installation process and describe more of their features."

More TeamViewer cons

Pricing and Cost Advice

"Microsoft Intune has a user-based subscription model. You can go for a monthly or a yearly payment."

"Intune is inexpensive. It also comes bundled in some Office 365 licenses, so you can choose to purchase it separately or as a package."

"The cost of the license and the features are justified for myself as a technical person."

"The price could be better."

"It is cheap, but as compared to Google, it is costly. Google is cheaper, but quality-wise, Microsoft Intune is better."

"Every customer used to purchase licenses based on their needs."

"Microsoft's licensing is more flexible and adaptive than its competitors."

"Intune's pricing is reasonable considering its benefits and the high costs it helps avoid."

More Microsoft Intune pricing and cost advice

"We have a pay-per-use license available for 500 minutes within one year for 95 Euros. However, this option is not popular. Alternatively, we can purchase a one-year license for 339 Euros; if we need two licenses, the cost is double, and for three licenses, the cost is triple with a ten percent discount. For 99 Euros a year, we can open multiple sessions on the same computer with a multi-session subscription."

"We have an annual subscription that is just under $1,900 with no additional costs. We get these promotions about upgrades and stuff like that, but we haven't had a need to add more seats. Users can also use TeamViewer for home use with a non-commercial free license."

"TeamViewer was willing to give us a one-year package. Whereas, a lot of the other companies that we explored were paid by the month or quarter. It's just easier for our finance people at the college if we can make a one-time yearly payment."

"We are using the free version of TeamViewer."

"TeamViewer is very pricey. You have to sign up for a yearly subscription."

"The solution's pricing is reasonable."

"The solution has a pilot feature that is expensive. The overall price of the solution can be cheaper."

"TeamViewer pricing is reasonable... The simultaneous controller licensing model of TeamViewer - compared to LogMeIn’s controlled Host licensing model - seems to benefit us so far. We’re currently saving about 30 percent on licensing cost... The savings from licensing have been eaten up by the soft costs involved in dealing with and working around TeamViewer’s deficiencies in allowing granular control by multiple controllers, and the issues with the various settings that are missing on the macOS Host."

"We are not using the solution for commercial use therefore it is free to use."

More TeamViewer pricing and cost advice

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Top Industries

By visitors reading reviews

Manufacturing Company

10%

Computer Software Company

10%

Financial Services Firm

Government

Performing Arts

14%

Comms Service Provider

11%

Computer Software Company

10%

Insurance Company

Manufacturing Company

12%

Computer Software Company

Comms Service Provider

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	125
Midsize Enterprise	51
Large Enterprise	166

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	1
Large Enterprise	1

By reviewers
Company Size	Count
Small Business	41
Midsize Enterprise	34
Large Enterprise	34

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Earn 20 points

Should I choose Teamviewer Tensor over the regular Teamviewer?

The number one advantage of TeamViewer for me is its ease of use, specifically as it relates to the client side. By f...

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What do you like most about TeamViewer?

It is easy to use and has a pretty good UI.

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What is your experience regarding pricing and costs for TeamViewer?

The pricing, setup cost, and licensing for TeamViewer Business are relatively very competitive and cost-effective.

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Compared 5% of the time

Microsoft Entra ID vs Microsoft Intune

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ScreenConnect vs ISL Online

Compared 17% of the time

LogMeIn Rescue vs ISL Online

Compared 11% of the time

Splashtop Remote Support vs ISL Online

Compared 11% of the time

Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs ISL Online

Compared 9% of the time

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TeamViewer Tensor vs TeamViewer

Compared 15% of the time

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Compared 8% of the time

BeyondTrust Remote Support vs TeamViewer

Compared 5% of the time

Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs TeamViewer

Compared 3% of the time

Parsec vs TeamViewer

Compared 3% of the time

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Product Reports

Buyer's Guide

Microsoft Intune

February 2026

Download Microsoft Intune product report

Buyer's Guide

ISL Online

March 2026

Download ISL Online product report

Buyer's Guide

TeamViewer

February 2026

Download TeamViewer product report

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

No data available

Overview

Microsoft Intune is a cloud-based service designed for device management, security, and compliance. It supports automation and facilitates endpoint management for Windows, iOS, and Android devices, ensuring data protection and efficient policy enforcement.

Microsoft Intune offers seamless integration with tools like Windows Autopilot to automate device setup and deployment. Integrated with Azure Active Directory, it enhances policy management while providing robust reporting and analytics tools for compliance tracking. Despite its intuitive interface aimed at simplifying navigation and device security management, there are challenges such as compatibility issues with Linux and Mac, limited policy support for Android, and demands for better third-party integration. It's widely used for both corporate-owned devices and BYOD scenarios in dynamic IT environments.

What are the key features of Microsoft Intune?

Windows Autopilot: Automates device setup for rapid deployment.
Azure Active Directory Integration: Enhances user policy management.
Reporting and Analytics: Improves compliance visibility.
Mobile Application Management: Ensures app security without compromising personal data.
Cloud-Based Management: Allows management from any location.

What benefits and ROI can users expect?

Time Efficiency: Automation reduces time in policy enforcement and configuration updates.
Enhanced Security: Ensures data protection across corporate-owned and BYOD devices.
Improved Compliance: Advanced reporting tools enhance compliance visibility.
Flexible Management: Cloud-based nature supports management from any location.

In industries such as finance and healthcare, Microsoft Intune is implemented to ensure data protection and compliance with regulatory standards. Manufacturing sectors utilize Intune for managing a distributed workforce across global locations, while educational institutions employ it to secure and manage devices in learning environments supporting both students and faculty.

Microsoft

ISL Online provides secure, cross-platform remote access and support without user involvement. Its comprehensive feature set ensures efficient, low-maintenance solutions for diverse network environments requiring reliable connections.

Renowned for security and efficiency, ISL Online offers a robust remote access system. Users benefit from secure connections, requiring physical pin entry for additional safety. The software's compatibility with operating systems and ease of use is highly valued, featuring file transfer, drawing utilities, and session recording capabilities. Users can choose between cloud or on-premise deployment, gaining flexibility. Its stable performance and organized computer management ensure effective always-on connections. This functionality supports operations across different platforms, delivering consistent and efficient remote service.

What are the key features?

Secure Remote Access: Allows connections without user interaction while ensuring safety with physical pin authentication.
Cross-Platform Compatibility: Works seamlessly across multiple operating systems.
File Transfer and Drawing Utilities: Facilitates collaboration during remote sessions.
Session Recording: Enables reviewing and auditing of remote sessions.
Cloud and On-Premise Options: Provides deployment flexibility.
Always-On Connections: Streamlines operations by maintaining prepared connections.

What benefits and ROI should be considered?

Low Maintenance: Reduces the need for extensive management and upkeep.
Stability: Provides consistent performance, minimizing downtime.
Enhanced Remote Work: Improves productivity and problem-solving efficiency.
Ease of Use: Simplifies remote support processes for users and technicians.
Security: Protects connections with advanced security measures.

Companies across IT, broadcasting, and governmental sectors implement ISL Online for remote support and technical assistance, enhancing remote connections with client devices and servers. Its secure access and compatibility facilitate complex tasks, making it essential for troubleshooting and remote collaboration. Users also benefit from improved teleworking, boosting performance within intricate infrastructures.

ISL Online

TeamViewer Business is designed for small teams requiring reliable remote connectivity, offering robust security and efficient collaboration.

TeamViewer Business provides seamless remote access and management with versatile features. It supports cross-platform compatibility, enabling efficient workflows without the need for physical presence. Whether for IT support or troubleshooting, its user-friendly interface accelerates connectivity and enhances operational efficiency. Despite limitations like file transfer interface and mobile integration needing improvements, TeamViewer Business remains a trusted choice for effective remote management.

What are the key features of TeamViewer Business?

Effortless Remote Access: Streamlines connections across devices.
Robust Security: Ensures safe data transactions with authentication.
Seamless Collaboration: Facilitates team interactions and productivity.
Efficient File Transfer: Simplifies data sharing and resource management.
Scalability: Adapts to growing business needs and configurations.

What benefits can users expect from reviews?

Saves Time: Reduces travel by connecting remotely.
Increases Productivity: Supports swift troubleshooting and updates.
Enhances Security: Protects connections with advanced features.
Optimizes Operations: Streamlines IT processes and client support.

In industries, TeamViewer Business is applied for secure remote management. IT departments utilize it for comprehensive system maintenance across Windows, Mac, and Linux platforms, ensuring effective support for internal and client systems. Its implementation aids in facilitating smooth technical interactions and operational connectivity.

TeamViewer

Sample Customers

Mitchells and Buzzers, Callaway

Mitsubishi Chemicals, Konica Minolta, Raifeissen bank, Terpel, Singtel, Teleroute, SOS Kinderdorf, Arsys, EMAAR, Dutco, Alterdata

Porsche Informatik, Philips, DHL, Intel, Motorola, Microsoft, IBM, Siemens, Fujitsu, American Red Cross

Buyer's Guide

ISL Online vs. TeamViewer

March 2026

Free Report: ISL Online vs. TeamViewer

Find out what your peers are saying about ISL Online vs. TeamViewer and other solutions. Updated: March 2026.

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