ISL Online vs TeamViewer comparison

ISL Online and TeamViewer are both solutions in the Remote Access category. ISL Online is ranked #30, while TeamViewer is ranked #1 with an average rating of 8.8. ISL Online holds a 1.1% mindshare in VUS, compared to TeamViewer’s 8.7% mindshare. Additionally, 100% of ISL Online users are willing to recommend the solution, compared to 93% of TeamViewer users who would recommend it.

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Executive SummaryUpdated on Mar 19, 2026

TeamViewer Business and ISL Online are two competitive remote support solutions. TeamViewer Business seems to have the upper hand in terms of comprehensive functionality and ease of use, whereas ISL Online is preferred for its straightforward pricing and flexibility in deployment options.

Features: TeamViewer Business provides a rich feature set, including session recording, advanced security with two-factor authentication, and seamless integration capabilities. It's noted for its automatic reconnection feature, cross-platform compatibility, and efficient file transfer, enhancing workflow. ISL Online offers essential features such as unattended remote access, focusing on reliability and simplicity with easy-to-use operations that support cloud or on-premises deployment.

Room for Improvement: Feedback points to TeamViewer Business needing clearer licensing, better Linux support, and UI enhancements. ISL Online could improve on integration capabilities and provide more informative updates on features. TeamViewer users also cite cost and licensing complexities as areas needing attention, while ISL Online users look for better mobile platform support.

Ease of Deployment and Customer Service: Both solutions offer on-premises and cloud deployment options. TeamViewer also allows for hybrid cloud setups and is praised for responsive customer service. ISL Online is recognized for its stable performance and easy deployment, but there is less feedback on customer service, which suggests room for enhancement.

Pricing and ROI: TeamViewer Business is viewed as cost-effective considering its rich features, though concerns about high costs and complex licensing remain. ISL Online's pricing is simple and scalable, with pay-per-use options that appeal to SMEs prioritizing cost efficiency.

To learn more, read our detailed ISL Online vs. TeamViewer Report (Updated: April 2026).

Buyer's Guide

ISL Online vs. TeamViewer

April 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Intune

Mindshare comparison

As of April 2026, in the Remote Access category, the mindshare of Microsoft Intune is 8.0%, down from 10.7% compared to the previous year. The mindshare of ISL Online is 1.1%, down from 1.2% compared to the previous year. The mindshare of TeamViewer is 8.7%, up from 8.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Remote Access Mindshare Distribution
Product	Mindshare (%)
TeamViewer	8.7%
Microsoft Intune	8.0%
ISL Online	1.1%
Other	82.2%

Remote Access

Featured Reviews

AkashKamble

Sr MacOS specialist engineer at Cyber24

Enables management of multiple operating systems with a single license

The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.

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ErikDas

Owner at Cherub

Easy to deploy, stable, scalable and safe

I previously used TeamViewer. ISL Online is definitely the better choice compared to TeamViewer, as it offers a more secure connection that does not involve peer-to-peer transport, and all data is encrypted. A single license for ISL Online costs about the same as TeamViewer but with multiple licenses, ISL Online is cheaper.

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Begaya Morris

Lead Software Engineer at BD

Reliable remote access has improved secure collaboration and streamlined daily approvals

The best features TeamViewer Business offers in my opinion are collaboration, templates, a high level of security, and session recording. Collaboration allows me to collaborate remotely with my team members. Besides reconnecting automatically, it provides a high level of security, protecting from cyber attacks and aids in providing assurance in regulated environments through two-factor authentication and end-to-end encryption features. It also allows recording live sessions, which can be replayed as needed for future reference. TeamViewer Business has positively impacted my organization as collaboration has enhanced, especially remote collaboration by 60 to 70 percent. I have been able to collaborate with clients and other team members seamlessly. Enhanced workflow efficiency includes faster approvals and a lowered risk of data loss, misuse, and leak through robust features like two-factor authentication and end-to-end encryption. It also facilitates compliance using documentation and auditing through recordings and logs.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"This product works very well for companies already using the full Microsoft suite."

"Microsoft Tech Support is good, providing solid support."

"The solution is scalable. We currently have tens of thousands of users within our organization using the solution."

"Autopilot is definitely the most valuable feature for me, because as an MSP supporting some clients with 300 to 400 users, once it is configured correctly we use Microsoft Intune so that when a laptop is sent directly to a remote user they just log in with their email address and password and their machine is ready to go with Wi-Fi, SharePoint access, OneDrive backup, Outlook, and all the applications they need automatically configured and deployed."

"The best thing about Intune for the customers is simply that it's included in the different plans of Microsoft 365."

"The best features in Microsoft Intune include secure authentication, which I find very favorable, and the fact that we can remotely push applications."

"The dashboards, the security, and the customization capabilities work very well for us."

"Autopilot is the most valuable feature of Microsoft Intune."

More Microsoft Intune pros

"It's much easier to connect with other services, and it's working great. We haven't had any problems."

"We are just much more responsive, we can be faster, and we can support our customers in a better way because when they have a problem, we can be on their computer immediately."

"The code can be delivered in multiple ways, including an email with a link for an unattended connection."

"Good communication is a key to good business and ISL helps a lot."

"ISL Online is easy to use and it provides a single platform for various challenges we face in IT."

"The most valuable feature is safety."

"Without ISL Online, I would not be able to work from home."

"Setting up the solution is easy and there's no maintenance involved."

More ISL Online pros

"The most valuable feature is the remote access and how easy it is to configure."

"Ultimately, however, even with all of its warts and problems, it's still the best, most reliable and most affordable remote control product, at least for our environment."

"I have been satisfied with TeamViewer overall."

"This solution is straightforward to use."

"The dashboards they have are good."

"The most valuable feature of TeamViewer is the ability to remote into another device."

"It is a scalable product."

"Saves travel time, and wide support of platforms allows for a single solution."

More TeamViewer pros

Cons

"The reports aren't complete, and it's not easy to build custom reports."

"It just doesn't handle software updates well at all by itself. You need to be a scripting wizard to make those happen properly, or you use third-party tools. The Windows feature updates are very difficult to implement. I would like to see a proprietary built-in remote control tool. I know that they have Team Viewer integrated, but it is not seamless. It would be nice if they had a seamless remote desktop capability directly from the Intune console."

"I find the price for Microsoft Intune too high, which represents an area for improvement in Microsoft's pricing model."

"The time we have to wait to deploy policies has room for improvement."

"Microsoft Intune lags market leaders, such as Apperian, in its MAM capabilities."

"I would like to see micro VPN. I like the way that some of the other providers have done something similar where, as you open that app on an end-point device, it creates a micro VPN straight into your device, which is quite a nice little feature. Also, Microsoft Intune relies heavily on its fellow products in the suite. It would be nice if Microsoft Intune could stand on its own two feet."

"When somebody has a customized application or their own company's application, we cannot deploy that application."

"We are not satisfied with technical support. Some improvements might be required."

More Microsoft Intune cons

"We miss the possibility to communicate via head-set in ISL."

"Updating the program could be improved. When they're pushing updates, you don't really know that there's an update available."

"They should improve the integrations with other incident management software to be able to send the link directly from these platforms."

"We miss the possibility to communicate via head-set in ISL. At the moment, we combine ISL for visual communication with Skype for verbal communication."

"I would like to be able to access and manage all brands of smartphones."

"They need to better advertise the features."

"There could be a section in the menu describing the new features and changes."

"What bothered me the most was that when I connected to the computer at the office, I was afraid that someone would turn on the monitor and watch what I was doing."

More ISL Online cons

"It would be useful if the solution could facilitate more than one remote user accessing my desktop at a time."

"The costs of the licenses are huge."

"It would be very helpful if they could provide a manual for the installation process and describe more of their features."

"This solution could be improved by offering more flexibility in terms of usage."

"The only thing I wish for is a better price for small users."

"TeamViewer has a legacy and may not be using the latest UI trends."

"The solution could improve by increasing or removing the time limitation on the use of a session."

"I believe there are aspects of TeamViewer that could work better, particularly in the integration of various tools."

More TeamViewer cons

Pricing and Cost Advice

"My team members bundled it together with their Microsoft solutions, including Microsoft 365 and related products."

"It is reasonable. When you have Microsoft 365 E3 or E5 license, it is already licensed in that license. So, you could say it is free."

"The price is very reasonable."

"The pricing for Microsoft Intune is reasonable. Our clients are satisfied."

"We are partners, so we receive some discount. However, from the customer's perspective, Microsoft Intune's pricing is competitive with non-Microsoft technology, and the price is good compared to other market competitors."

"Based on the features that it gives, it is cost-efficient. It is not necessarily on the expensive side of the scale. It provides a hefty number of features that any organization would want. It is in a good price range."

"On a scale of one to ten with one being the cheapest, the cost of Microsoft Intune is a five."

"The pricing is good because customers are not complaining about it."

More Microsoft Intune pricing and cost advice

"We have a pay-per-use license available for 500 minutes within one year for 95 Euros. However, this option is not popular. Alternatively, we can purchase a one-year license for 339 Euros; if we need two licenses, the cost is double, and for three licenses, the cost is triple with a ten percent discount. For 99 Euros a year, we can open multiple sessions on the same computer with a multi-session subscription."

"I am using the free version of TeamViewer. There is a subscription fee to use the premium features."

"The price was cheaper than what we were previously paying. At the time that we went with TeamViewer, we were using ShareConnect. The TeamViewer package was about half the cost and able to have a bigger number of users."

"We are using the standard free version of TeamViewer."

"We have an annual subscription that is just under $1,900 with no additional costs. We get these promotions about upgrades and stuff like that, but we haven't had a need to add more seats. Users can also use TeamViewer for home use with a non-commercial free license."

"...it will cost you $1,500 to $1,600 a year, but when I think of how much work I do through TeamViewer..."

"The cost is in the thousands of dollars per year."

"I rate pricing a ten on a scale from one to ten, where one is low and ten is high. There are no additional costs attached to the licensing of the solution."

"We are using the free version of TeamViewer."

More TeamViewer pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

10%

Manufacturing Company

Computer Software Company

Government

Comms Service Provider

13%

Performing Arts

13%

Computer Software Company

Construction Company

Manufacturing Company

11%

Computer Software Company

Construction Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	126
Midsize Enterprise	55
Large Enterprise	168

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	1
Large Enterprise	1

By reviewers
Company Size	Count
Small Business	42
Midsize Enterprise	36
Large Enterprise	36

Questions from the Community

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What are the pros and cons of Microsoft Intune?

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Ask a question

Earn 20 points

Should I choose Teamviewer Tensor over the regular Teamviewer?

The number one advantage of TeamViewer for me is its ease of use, specifically as it relates to the client side. By f...

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What do you like most about TeamViewer?

It is easy to use and has a pretty good UI.

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What is your experience regarding pricing and costs for TeamViewer?

The pricing, setup cost, and licensing for TeamViewer Business are relatively very competitive and cost-effective.

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Comparisons

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Compared 9% of the time

IBM MaaS360 vs Microsoft Intune

Compared 8% of the time

Workspace ONE UEM vs Microsoft Intune

Compared 7% of the time

ManageEngine Endpoint Central vs Microsoft Intune

Compared 5% of the time

Microsoft Entra ID vs Microsoft Intune

Compared 4% of the time

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Splashtop Remote Support vs ISL Online

Compared 15% of the time

ScreenConnect vs ISL Online

Compared 13% of the time

Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs ISL Online

Compared 11% of the time

LogMeIn Rescue vs ISL Online

Compared 10% of the time

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Microsoft Remote Desktop Services vs TeamViewer

Compared 7% of the time

BeyondTrust Remote Support vs TeamViewer

Compared 6% of the time

Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs TeamViewer

Compared 4% of the time

LogMeIn Rescue vs TeamViewer

Compared 4% of the time

LogMeIn Pro vs TeamViewer

Compared 3% of the time

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Product Reports

Buyer's Guide

Microsoft Intune

March 2026

Download Microsoft Intune product report

Buyer's Guide

ISL Online

April 2026

Download ISL Online product report

Buyer's Guide

TeamViewer

March 2026

Download TeamViewer product report

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

No data available

TeamViewer Tensor

Overview

Microsoft Intune is a cloud-based service designed for device management, security, and compliance. It supports automation and facilitates endpoint management for Windows, iOS, and Android devices, ensuring data protection and efficient policy enforcement.

Microsoft Intune offers seamless integration with tools like Windows Autopilot to automate device setup and deployment. Integrated with Azure Active Directory, it enhances policy management while providing robust reporting and analytics tools for compliance tracking. Despite its intuitive interface aimed at simplifying navigation and device security management, there are challenges such as compatibility issues with Linux and Mac, limited policy support for Android, and demands for better third-party integration. It's widely used for both corporate-owned devices and BYOD scenarios in dynamic IT environments.

What are the key features of Microsoft Intune?

Windows Autopilot: Automates device setup for rapid deployment.
Azure Active Directory Integration: Enhances user policy management.
Reporting and Analytics: Improves compliance visibility.
Mobile Application Management: Ensures app security without compromising personal data.
Cloud-Based Management: Allows management from any location.

What benefits and ROI can users expect?

Time Efficiency: Automation reduces time in policy enforcement and configuration updates.
Enhanced Security: Ensures data protection across corporate-owned and BYOD devices.
Improved Compliance: Advanced reporting tools enhance compliance visibility.
Flexible Management: Cloud-based nature supports management from any location.

In industries such as finance and healthcare, Microsoft Intune is implemented to ensure data protection and compliance with regulatory standards. Manufacturing sectors utilize Intune for managing a distributed workforce across global locations, while educational institutions employ it to secure and manage devices in learning environments supporting both students and faculty.

Microsoft

ISL Online provides secure, cross-platform remote access and support without user involvement. Its comprehensive feature set ensures efficient, low-maintenance solutions for diverse network environments requiring reliable connections.

Renowned for security and efficiency, ISL Online offers a robust remote access system. Users benefit from secure connections, requiring physical pin entry for additional safety. The software's compatibility with operating systems and ease of use is highly valued, featuring file transfer, drawing utilities, and session recording capabilities. Users can choose between cloud or on-premise deployment, gaining flexibility. Its stable performance and organized computer management ensure effective always-on connections. This functionality supports operations across different platforms, delivering consistent and efficient remote service.

What are the key features?

Secure Remote Access: Allows connections without user interaction while ensuring safety with physical pin authentication.
Cross-Platform Compatibility: Works seamlessly across multiple operating systems.
File Transfer and Drawing Utilities: Facilitates collaboration during remote sessions.
Session Recording: Enables reviewing and auditing of remote sessions.
Cloud and On-Premise Options: Provides deployment flexibility.
Always-On Connections: Streamlines operations by maintaining prepared connections.

What benefits and ROI should be considered?

Low Maintenance: Reduces the need for extensive management and upkeep.
Stability: Provides consistent performance, minimizing downtime.
Enhanced Remote Work: Improves productivity and problem-solving efficiency.
Ease of Use: Simplifies remote support processes for users and technicians.
Security: Protects connections with advanced security measures.

Companies across IT, broadcasting, and governmental sectors implement ISL Online for remote support and technical assistance, enhancing remote connections with client devices and servers. Its secure access and compatibility facilitate complex tasks, making it essential for troubleshooting and remote collaboration. Users also benefit from improved teleworking, boosting performance within intricate infrastructures.

ISL Online

TeamViewer offers a license type mainly for small teams, focusing on remote connectivity solutions. It includes TeamViewer Remote and TeamViewer Tensor, catering to both small businesses and large enterprises with specialized needs.

TeamViewer Business isn't standalone but a primary license for small teams. Its remote connectivity suite includes TeamViewer Remote and TeamViewer Tensor, the latter offering enhanced features for enterprises. It enables secure, high-speed remote access, collaboration, and troubleshooting. Major users suggest aligning product descriptions and improvement in interfaces and user experiences.

What are the key features of TeamViewer?

High-speed and secure remote access: Fast connections with strong security measures.
Robust collaboration tools: Enhances team productivity remotely.
Screen sharing: Easy display sharing for presentations and meetings.
Session recording: Documentation and review of remote sessions.
Easy integration: Seamless compatibility with other platforms and tools.

What benefits do users highlight?

Improved workflow: Streamlines processes and reduces downtime.
Efficient troubleshooting: Quick resolutions to technical issues.
Compliance assurance: Meets necessary security standards and regulations.
Time and resource savings: Minimizes the need for physical presence and travel.

Organizations use TeamViewer for remote desktop connectivity to manage and solve IT issues. It allows technical support, collaboration, and training with real-time assistance and secure access. By enabling remote support for employees and customers, it ensures efficient issue resolution across industries, such as healthcare, finance, and education.

TeamViewer

Sample Customers

Mitchells and Buzzers, Callaway

Mitsubishi Chemicals, Konica Minolta, Raifeissen bank, Terpel, Singtel, Teleroute, SOS Kinderdorf, Arsys, EMAAR, Dutco, Alterdata

Porsche Informatik, Philips, DHL, Intel, Motorola, Microsoft, IBM, Siemens, Fujitsu, American Red Cross

Buyer's Guide

ISL Online vs. TeamViewer

April 2026

Free Report: ISL Online vs. TeamViewer

Find out what your peers are saying about ISL Online vs. TeamViewer and other solutions. Updated: April 2026.

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