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ISL Online vs TeamViewer comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 19, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Remote Access
2nd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
343
Ranking in other categories
Configuration Management (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
ISL Online
Ranking in Remote Access
30th
Average Rating
9.8
Reviews Sentiment
7.7
Number of Reviews
9
Ranking in other categories
No ranking in other categories
TeamViewer
Ranking in Remote Access
1st
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
108
Ranking in other categories
Virtual Meetings (3rd), Remote Monitoring and Management (RMM) (3rd)
 

Mindshare comparison

As of April 2026, in the Remote Access category, the mindshare of Microsoft Intune is 8.0%, down from 10.7% compared to the previous year. The mindshare of ISL Online is 1.1%, down from 1.2% compared to the previous year. The mindshare of TeamViewer is 8.7%, up from 8.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Access Mindshare Distribution
ProductMindshare (%)
TeamViewer8.7%
Microsoft Intune8.0%
ISL Online1.1%
Other82.2%
Remote Access
 

Featured Reviews

Abhinandan Yadav - PeerSpot reviewer
Network Security Engineer at Arrow PC Network Pvt Ltd
Modern endpoint management has transformed onboarding and strengthened remote security controls
The features of Microsoft Intune are straightforward, including Windows Autopilot, zero-touch deployment, centralized device management, and conditional access security controls. Using zero-touch deployment and Windows Autopilot in Microsoft Intune has significantly improved my workflow and organization. New laptops are shipped directly to users with no IT handling needed, and there is no manual imaging or configuration required. These features have a real impact. They save hours of manual setup per device, reduce dependency on the IT team for basic provisioning, and ensure every system is configured consistently and securely. Microsoft Intune has positively impacted my organization by improving device management. Devices are managed from a single cloud console. It has reduced manual work for provisioning and configuration. It has faster onboarding using Autopilot. It has enhanced security posture through enforced compliance policies, encryption, antivirus, and password rules. Conditional access ensures only trusted devices can access resources. I have better support for remote users, as devices can be managed from anywhere with no dependency on office network or VPN for basic management. It has easy troubleshooting and policy updates.
ErikDas - PeerSpot reviewer
Owner at Cherub
Easy to deploy, stable, scalable and safe
I previously used TeamViewer. ISL Online is definitely the better choice compared to TeamViewer, as it offers a more secure connection that does not involve peer-to-peer transport, and all data is encrypted. A single license for ISL Online costs about the same as TeamViewer but with multiple licenses, ISL Online is cheaper.
Begaya Morris - PeerSpot reviewer
Lead Software Engineer at BD
Reliable remote access has improved secure collaboration and streamlined daily approvals
The best features TeamViewer Business offers in my opinion are collaboration, templates, a high level of security, and session recording. Collaboration allows me to collaborate remotely with my team members. Besides reconnecting automatically, it provides a high level of security, protecting from cyber attacks and aids in providing assurance in regulated environments through two-factor authentication and end-to-end encryption features. It also allows recording live sessions, which can be replayed as needed for future reference. TeamViewer Business has positively impacted my organization as collaboration has enhanced, especially remote collaboration by 60 to 70 percent. I have been able to collaborate with clients and other team members seamlessly. Enhanced workflow efficiency includes faster approvals and a lowered risk of data loss, misuse, and leak through robust features like two-factor authentication and end-to-end encryption. It also facilitates compliance using documentation and auditing through recordings and logs.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product is very useful in terms of Windows Information Protection."
"Microsoft Intune has saved me about 30% of my time through streamlined processes and efficient resource management."
"When comparing Microsoft Intune to Jamf, Microsoft Intune is superior."
"Stable product that's easy to set up compared to other MDM products."
"The biggest asset is the range of device management options available with Intune, whether it is a Windows device, a Linux device, a Mac device, or mobile devices."
"Configuration profiles, remediation, scripts, and auto-pilot features are very good."
"I like Intune's ability to install software to a device remotely and push policy through the Azure portal."
"Microsoft Intune is cost-effective, providing ROI through the time saved for support teams and people working with computers."
"I personally really appreciate the file transfer feature as it is really easy to use."
"Overall, we are very pleased with this solution, for us, it simply works 99.9% of the time."
"We can also monitor our systems at any time from practically anywhere."
"The solution has a lot of features. It does what it is made to do and that's all we can ask for, really."
"Good communication is a key to good business and ISL helps a lot."
"It's much easier to connect with other services, and it's working great. We haven't had any problems."
"We are just much more responsive, we can be faster, and we can support our customers in a better way because when they have a problem, we can be on their computer immediately."
"The stability is great; reliability is what's very important to me, as well as security, and this solution may have only had one instance of downtime in 14 years."
"TeamViewer Business has positively impacted my organization by boosting efficiency since you do not need to be physically available to the client to troubleshoot or help them."
"TeamViewer has positively impacted my organization by improving the way our team communicates and enhancing our efficiency."
"The most valuable features of TeamViewer are the high performance and it is not complicated to use, neither for me nor for the one I'm helping."
"I am satisfied with TeamViewer, and its performance."
"Their tech support is really good."
"TeamViewer is stable."
"I have been satisfied with TeamViewer overall."
"We've quadrupled our effectiveness as an IT support because we have cut down on unnecessary travel time, even between floors."
 

Cons

"There could be some kind of feature that supports a workgroup environment or a separate environment without the Entra ID."
"The interoperability or communication with a different platform can be better. It is a two-way street. It is not only about Microsoft. The other platforms also have to be willing to share some information, but that absolutely can be improved."
"While the ability to deploy applications at startup is reliable, the policy-based application deployment method has not reached the same level of consistency."
"For autopilot, there should be more granularity on the settings that they offer at this stage."
"One thing I would suggest is that servers are not getting managed through Microsoft Intune."
"The only drawback or challenge is that it does not support server deployment."
"In the past, I raised some tickets for the enhancement feature, which was missing in Intune."
"There is still a gap between SCCM and Intune, especially in the reporting, inventory, and software deployment areas."
"If there is an update or new feature on ISL Online, I don't know about it. I would be happy to receive a newsletter or notification of new features or updates."
"It would be easier for me to implement them and consolidate ISL with other systems in our network if I knew beforehand."
"They should improve the integrations with other incident management software to be able to send the link directly from these platforms."
"We miss the possibility to communicate via head-set in ISL. At the moment, we combine ISL for visual communication with Skype for verbal communication."
"We miss the possibility to communicate via head-set in ISL."
"It would be helpful if they had iSupport for supporting Apple phones."
"There could be a section in the menu describing the new features and changes."
"What bothered me the most was that when I connected to the computer at the office, I was afraid that someone would turn on the monitor and watch what I was doing."
"TeamViewer could improve by having a cloud version. Having the solution on the system could cause some cyber security concerns with data."
"They could give more information about using certain kinds of applications for secure transactions, such as secure file transfers."
"They should release features such as Augmented Reality into both plain and standard versions of TeamViewer."
"I think TeamViewer has many better options, and I suggest TeamViewer should also offer voice communication with my clients because writing is acceptable, but voice communication is much better."
"Support for mobile devices from Linux has been missing since the Native client was rolled out. This was a nice option, especially when trying to walk somebody who was struggling to understand something on their phone."
"We have a consultant that helps us do the virtual aspects of TeamViewer."
"On occasion, when remote connection process can't connect to a machine, the error messages aren't always helpful to tell you why you can't connect, as the message doesn't help troubleshoot whether it is too slow, too much interference, etc."
"There is a limit on the number of people who can attend a meeting. Currently, I use Zoom for our pre-construction meetings because I can have up to 25 people."
 

Pricing and Cost Advice

"It's affordable. In comparison to the competitors, the price depends on what features you need from Intune, but it's affordable. There are no hidden costs, but there are some features that go for a premium price. Those are the add-ons for which you have to pay extra."
"If you're ever going to buy an Office 365 environment, then pricing is reasonable given all that it does, but if you're not, then you might find the pricing expensive."
"I am not that aware of the pricing, but as compared to other MDM solutions, Microsoft is providing a lot of things at the organizational level. So, it is quite reasonable as compared to other MDM solutions."
"We spend a lot of money on Intune licensing, and some of our users have to be double licensed just because of how our dev and corporate environments are segmented."
"There is a cost benefit of using Microsoft Intune because of the packaging with other Microsoft products."
"I am satisfied with the pricing."
"Microsoft Intune costs about $7 per user per month, which is somewhat on the pricier end. That said, it's a reliable product, so it's fair."
"No one can compete with Microsoft when it comes to price, and the features it is offering."
"We have a pay-per-use license available for 500 minutes within one year for 95 Euros. However, this option is not popular. Alternatively, we can purchase a one-year license for 339 Euros; if we need two licenses, the cost is double, and for three licenses, the cost is triple with a ten percent discount. For 99 Euros a year, we can open multiple sessions on the same computer with a multi-session subscription."
"We have an annual subscription that is just under $1,900 with no additional costs. We get these promotions about upgrades and stuff like that, but we haven't had a need to add more seats. Users can also use TeamViewer for home use with a non-commercial free license."
"There is no license needed to use TeamViewer."
"The pricing is a little bit on the higher side."
"The cost of the licenses depends on how you buy them. They just had a buy one get one free deal going, and they do that every once in a while. Where you buy one license, and they will give you the second one free, or you can try to get discounts. Most of our licenses that we have we tried to do something like that just to save some money."
"The solution's pricing is reasonable."
"I am using the free version of TeamViewer. There is a subscription fee to use the premium features."
"The cost is in the thousands of dollars per year."
"There is a free and paid version of this solution. I am currently using the free version."
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Manufacturing Company
9%
Computer Software Company
9%
Government
7%
Performing Arts
13%
Comms Service Provider
13%
Computer Software Company
7%
Construction Company
7%
Manufacturing Company
11%
Computer Software Company
9%
Construction Company
7%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business129
Midsize Enterprise55
Large Enterprise170
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise1
Large Enterprise1
By reviewers
Company SizeCount
Small Business42
Midsize Enterprise36
Large Enterprise36
 

Questions from the Community

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Ask a question
Earn 20 points
Should I choose Teamviewer Tensor over the regular Teamviewer?
The number one advantage of TeamViewer for me is its ease of use, specifically as it relates to the client side. By f...
What do you like most about TeamViewer?
It is easy to use and has a pretty good UI.
What is your experience regarding pricing and costs for TeamViewer?
The pricing, setup cost, and licensing for TeamViewer Business are relatively very competitive and cost-effective.
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
No data available
TeamViewer Tensor
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Mitsubishi Chemicals, Konica Minolta, Raifeissen bank, Terpel, Singtel, Teleroute, SOS Kinderdorf, Arsys, EMAAR, Dutco, Alterdata
Porsche Informatik, Philips, DHL, Intel, Motorola, Microsoft, IBM, Siemens, Fujitsu, American Red Cross
Find out what your peers are saying about ISL Online vs. TeamViewer and other solutions. Updated: April 2026.
886,976 professionals have used our research since 2012.