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ISL Online vs TeamViewer comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 19, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Remote Access
2nd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
352
Ranking in other categories
Configuration Management (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
ISL Online
Ranking in Remote Access
30th
Average Rating
9.8
Reviews Sentiment
7.7
Number of Reviews
9
Ranking in other categories
No ranking in other categories
TeamViewer
Ranking in Remote Access
1st
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
108
Ranking in other categories
Virtual Meetings (3rd), Remote Monitoring and Management (RMM) (3rd)
 

Mindshare comparison

As of May 2026, in the Remote Access category, the mindshare of Microsoft Intune is 7.1%, down from 10.5% compared to the previous year. The mindshare of ISL Online is 1.2%, up from 1.2% compared to the previous year. The mindshare of TeamViewer is 8.6%, up from 8.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Access Mindshare Distribution
ProductMindshare (%)
TeamViewer8.6%
Microsoft Intune7.1%
ISL Online1.2%
Other83.1%
Remote Access
 

Featured Reviews

Varun Mehra - PeerSpot reviewer
Collaboration Support Engineer at a retailer with 11-50 employees
Centralized device management has transformed security and streamlined remote provisioning
One area where Microsoft Intune can improve is the user interface. Sometimes the portal feels a bit complex and not very intuitive, especially for new users, and it can take time to find specific settings. Another point is troubleshooting. While logs are available, the diagnostic policies and sync issues can still be time-consuming and not very straightforward. I also feel that reporting could be more detailed and customizable. The built-in reports are helpful, but for deeper insights, I often need to rely on additional tools. Overall, it is a strong solution, but improving usability and troubleshooting experience would make it even better. While Microsoft Intune works very well within the Microsoft ecosystem, the integration of some third-party tools could be smoother and require less customization. Support is another area that could improve, as sometimes response times can be slow, and resolving complex issues may take longer than expected. In terms of features, I think more advanced automation and built-in remediation options would be helpful since common issues can be fixed automatically without manual intervention.
ErikDas - PeerSpot reviewer
Owner at Cherub
Easy to deploy, stable, scalable and safe
I previously used TeamViewer. ISL Online is definitely the better choice compared to TeamViewer, as it offers a more secure connection that does not involve peer-to-peer transport, and all data is encrypted. A single license for ISL Online costs about the same as TeamViewer but with multiple licenses, ISL Online is cheaper.
Begaya Morris - PeerSpot reviewer
Lead Software Engineer at BD
Reliable remote access has improved secure collaboration and streamlined daily approvals
The best features TeamViewer Business offers in my opinion are collaboration, templates, a high level of security, and session recording. Collaboration allows me to collaborate remotely with my team members. Besides reconnecting automatically, it provides a high level of security, protecting from cyber attacks and aids in providing assurance in regulated environments through two-factor authentication and end-to-end encryption features. It also allows recording live sessions, which can be replayed as needed for future reference. TeamViewer Business has positively impacted my organization as collaboration has enhanced, especially remote collaboration by 60 to 70 percent. I have been able to collaborate with clients and other team members seamlessly. Enhanced workflow efficiency includes faster approvals and a lowered risk of data loss, misuse, and leak through robust features like two-factor authentication and end-to-end encryption. It also facilitates compliance using documentation and auditing through recordings and logs.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The security compliance capabilities make it widely adopted across organizations."
"It's normally able to meet 100% expectations of our customers."
"The security-related tools are excellent; these features allow us to secure devices, lock them down, and ensure compliance."
"When comparing these two products, I prefer Intune."
"Autopilot is a feature I really like."
"I particularly appreciate the administration and security features, which can be deployed easily."
"The Autopilot feature is fantastic. It is a Microsoft product, so it deals best with Microsoft operating systems, but it can integrate with iOS, Mac OS, Linux, and Android."
"Most people prefer to use Intune if they want to implement conditional access policies to restrict customer Exchange Online or Exchange user formats emails until their devices comply."
"The code can be delivered in multiple ways, including an email with a link for an unattended connection."
"The most valuable feature is safety."
"ISL Online is easy to use and it provides a single platform for various challenges we face in IT."
"Without ISL Online, I would not be able to work from home."
"The solution has a lot of features. It does what it is made to do and that's all we can ask for, really."
"Good communication is a key to good business and ISL helps a lot."
"We are just much more responsive, we can be faster, and we can support our customers in a better way because when they have a problem, we can be on their computer immediately."
"ISL Online is easy to use. It provides a single platform on which we can do everything, and it's very low maintenance. After installation, you don't need an IT manager or staff to watch over it. It's secure. It's most important for us."
"The quality of the call and the quality of the sharing have been excellent."
"Our computers are spread amongst six physical locations. TeamViewer reduces the need to travel to those offices to help staff."
"We have hundreds of remote key users, a lot of whom are non-native English speakers, and using TeamViewer allows my team and I to resolve any issue directly, without having to translate on the phone or by email."
"The most valuable feature is the remote access and how easy it is to configure."
"In my opinion, it's the best remote access product on the market."
"The most valuable feature of TeamViewer is the remote access connection. Additionally, it is easy to use."
"This solution is straightforward to use."
"It's very beneficial and time effective on how we are able to provide quick support. We've quadrupled our effectiveness as an IT support because we have cut down all that unnecessary travel time, even between floors."
 

Cons

"We only have major classifications for iOS and Android, but there are different brands that have different cycles of updates. If they can fine-tune it to make it more brand-specific, that would be even better."
"My experience with them was very bad. They don't know about their own product."
"The reports aren't complete, and it's not easy to build custom reports."
"During the onboarding of Microsoft Intune, we faced the problem that the policies were not getting synced."
"It would be great to see on-premises mailboxes and for the solution to have geofencing capabilities."
"The downsides of Microsoft Intune include the fact that the interface can sometimes be complex for new administrators."
"We would like to see the ability to use multiple personas on a device, similar to Samsung Knox, included in future updates."
"Intune lags all of its competitors in terms of report generation."
"It would be easier for me to implement them and consolidate ISL with other systems in our network if I knew beforehand."
"What bothered me the most was that when I connected to the computer at the office, I was afraid that someone would turn on the monitor and watch what I was doing."
"Updating the program could be improved. When they're pushing updates, you don't really know that there's an update available."
"I would like to be able to access and manage all brands of smartphones."
"We miss the possibility to communicate via head-set in ISL. At the moment, we combine ISL for visual communication with Skype for verbal communication."
"They need to better advertise the features."
"If there is an update or new feature on ISL Online, I don't know about it. I would be happy to receive a newsletter or notification of new features or updates."
"They should improve the integrations with other incident management software to be able to send the link directly from these platforms."
"The product could be less expensive."
"If I were to put myself in the seat of a small business owner, I would prefer TeamViewer to be more of a pay-once-and-own-it solution, rather than paying via a subscription model."
"TeamViewer could work on performance latency in slower internet connections by optimizing screen refresh rates during remote sessions, especially when transferring large files or using graphics-heavy applications."
"I believe latency can be optimized, and security control sometimes goes over the top and feels excessive."
"When clients have a newer version installed and we only have a license for version 8, there are issues."
"The solution could have better scalability."
"I would like to see TeamViewer support multiple platforms."
"The only thing I can think of is a quick-deploy / auto-installer for the end users."
 

Pricing and Cost Advice

"Licensing depends on how you are providing support to your enterprise, whether it's device-based or user-based."
"There is a license required to use this solution. However, it was part of a bundle package. Microsoft Intune is far less expensive than other solutions, such as Workspace ONE."
"It is not expensive."
"The price of Intune is included with the license for Office 365, so we don't have to pay anything extra for it."
"Its price is in the medium range. It is acceptable because you're paying for the features. I am not aware of any additional costs."
"The product is relatively pricey, but considering its benefits, I'd say it's fair. The benefits outweigh the expensive licensing fees, especially for large organizations, but medium-sized and smaller businesses may be unable to afford it."
"It's reasonable. They're not giving it away, but it's reasonable."
"There are licenses required for this solution. We enable licenses on the devices we need to manage."
"We have a pay-per-use license available for 500 minutes within one year for 95 Euros. However, this option is not popular. Alternatively, we can purchase a one-year license for 339 Euros; if we need two licenses, the cost is double, and for three licenses, the cost is triple with a ten percent discount. For 99 Euros a year, we can open multiple sessions on the same computer with a multi-session subscription."
"We have a corporate license. The maximum amount number of users changes based on the amount you pay. E.g., with our license, there is a maximum amount of users who can use the solution at the same time (10 users)."
"The solution's pricing is reasonable."
"The price was cheaper than what we were previously paying. At the time that we went with TeamViewer, we were using ShareConnect. The TeamViewer package was about half the cost and able to have a bigger number of users."
"We are using the standard free version of TeamViewer."
"The cost of the licenses depends on how you buy them. They just had a buy one get one free deal going, and they do that every once in a while. Where you buy one license, and they will give you the second one free, or you can try to get discounts. Most of our licenses that we have we tried to do something like that just to save some money."
"I rate pricing a ten on a scale from one to ten, where one is low and ten is high. There are no additional costs attached to the licensing of the solution."
"I used the free version of TeamViewer."
"It would be nice if it is cheaper."
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Manufacturing Company
9%
Computer Software Company
9%
Government
7%
Performing Arts
13%
Comms Service Provider
13%
Computer Software Company
7%
Construction Company
7%
Manufacturing Company
11%
Computer Software Company
9%
Construction Company
7%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business152
Midsize Enterprise59
Large Enterprise170
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise1
Large Enterprise1
By reviewers
Company SizeCount
Small Business42
Midsize Enterprise36
Large Enterprise36
 

Questions from the Community

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What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
Ask a question
Earn 20 points
Should I choose Teamviewer Tensor over the regular Teamviewer?
The number one advantage of TeamViewer for me is its ease of use, specifically as it relates to the client side. By f...
What do you like most about TeamViewer?
It is easy to use and has a pretty good UI.
What is your experience regarding pricing and costs for TeamViewer?
The pricing, setup cost, and licensing for TeamViewer Business are relatively very competitive and cost-effective.
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
No data available
TeamViewer Tensor
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Mitsubishi Chemicals, Konica Minolta, Raifeissen bank, Terpel, Singtel, Teleroute, SOS Kinderdorf, Arsys, EMAAR, Dutco, Alterdata
Porsche Informatik, Philips, DHL, Intel, Motorola, Microsoft, IBM, Siemens, Fujitsu, American Red Cross
Find out what your peers are saying about ISL Online vs. TeamViewer and other solutions. Updated: April 2026.
892,678 professionals have used our research since 2012.