ISL Online vs TeamViewer comparison

ISL Online and TeamViewer are both solutions in the Remote Access category. ISL Online is ranked #30, while TeamViewer is ranked #1 with an average rating of 8.8. ISL Online holds a 1.0% mindshare in VUS, compared to TeamViewer’s 9.0% mindshare. Additionally, 100% of ISL Online users are willing to recommend the solution, compared to 92% of TeamViewer users who would recommend it.

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Executive SummaryUpdated on Mar 19, 2026

TeamViewer Business and ISL Online are two competitive remote support solutions. TeamViewer Business seems to have the upper hand in terms of comprehensive functionality and ease of use, whereas ISL Online is preferred for its straightforward pricing and flexibility in deployment options.

Features: TeamViewer Business provides a rich feature set, including session recording, advanced security with two-factor authentication, and seamless integration capabilities. It's noted for its automatic reconnection feature, cross-platform compatibility, and efficient file transfer, enhancing workflow. ISL Online offers essential features such as unattended remote access, focusing on reliability and simplicity with easy-to-use operations that support cloud or on-premises deployment.

Room for Improvement: Feedback points to TeamViewer Business needing clearer licensing, better Linux support, and UI enhancements. ISL Online could improve on integration capabilities and provide more informative updates on features. TeamViewer users also cite cost and licensing complexities as areas needing attention, while ISL Online users look for better mobile platform support.

Ease of Deployment and Customer Service: Both solutions offer on-premises and cloud deployment options. TeamViewer also allows for hybrid cloud setups and is praised for responsive customer service. ISL Online is recognized for its stable performance and easy deployment, but there is less feedback on customer service, which suggests room for enhancement.

Pricing and ROI: TeamViewer Business is viewed as cost-effective considering its rich features, though concerns about high costs and complex licensing remain. ISL Online's pricing is simple and scalable, with pay-per-use options that appeal to SMEs prioritizing cost efficiency.

To learn more, read our detailed ISL Online vs. TeamViewer Report (Updated: March 2026).

Buyer's Guide

ISL Online vs. TeamViewer

March 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Intune

Mindshare comparison

As of April 2026, in the Remote Access category, the mindshare of Microsoft Intune is 9.2%, down from 10.7% compared to the previous year. The mindshare of ISL Online is 1.0%, down from 1.2% compared to the previous year. The mindshare of TeamViewer is 9.0%, up from 8.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Remote Access Mindshare Distribution
Product	Mindshare (%)
TeamViewer	9.0%
Microsoft Intune	9.2%
ISL Online	1.0%
Other	80.8%

Remote Access

Featured Reviews

AkashKamble

Sr MacOS specialist engineer at Cyber24

Enables management of multiple operating systems with a single license

The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.

Read full review

ErikDas

Owner at Cherub

Easy to deploy, stable, scalable and safe

I previously used TeamViewer. ISL Online is definitely the better choice compared to TeamViewer, as it offers a more secure connection that does not involve peer-to-peer transport, and all data is encrypted. A single license for ISL Online costs about the same as TeamViewer but with multiple licenses, ISL Online is cheaper.

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Begaya Morris

Lead Software Engineer at BD

Reliable remote access has improved secure collaboration and streamlined daily approvals

The best features TeamViewer Business offers in my opinion are collaboration, templates, a high level of security, and session recording. Collaboration allows me to collaborate remotely with my team members. Besides reconnecting automatically, it provides a high level of security, protecting from cyber attacks and aids in providing assurance in regulated environments through two-factor authentication and end-to-end encryption features. It also allows recording live sessions, which can be replayed as needed for future reference. TeamViewer Business has positively impacted my organization as collaboration has enhanced, especially remote collaboration by 60 to 70 percent. I have been able to collaborate with clients and other team members seamlessly. Enhanced workflow efficiency includes faster approvals and a lowered risk of data loss, misuse, and leak through robust features like two-factor authentication and end-to-end encryption. It also facilitates compliance using documentation and auditing through recordings and logs.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Intune's most valuable features are its device management capabilities, particularly its centralized integration with other Microsoft stack components."

"Microsoft Intune saves eight hours per day, and during my work hours, I use my time to study and run tests on configurations I'm curious about and try them out in my environment."

"Conditional access helps me control uncontrolled access."

"Our main use is Intune's management of mobile devices, like Android or iPhone devices. The application performs quite well for both types. We successfully managed almost 3,000 endpoints."

"Autopilot is a feature I really like."

"One of the most valuable features of Microsoft Intune is the detection and remediation script capability."

"The most useful features in Microsoft Intune are the policy enforcement and conditional access. These features make our operations easier from a company perspective."

"For our office workers who are not based in Norway, when we order the PC, we can do some of the settings for them, with standardized settings, so we can set them up exactly as they are in Norway so that they're the same."

More Microsoft Intune pros

"The stability is great; reliability is what's very important to me, as well as security, and this solution may have only had one instance of downtime in 14 years."

"The code can be delivered in multiple ways, including an email with a link for an unattended connection."

"Overall, we are very pleased with this solution, for us, it simply works 99.9% of the time."

"We like drawing utilities inside ISL. That helps us mark specific regions on the screen, so that end users know what to focus on."

"We can also monitor our systems at any time from practically anywhere."

"Good communication is a key to good business and ISL helps a lot."

"Setting up the solution is easy and there's no maintenance involved."

"The solution has a lot of features. It does what it is made to do and that's all we can ask for, really."

More ISL Online pros

"Before TeamViewer, our remote personnel had to rely on taped video training, but now they get one-on-one training as I walk them through things on their computers."

"It's a user-friendly product."

"Our computers are spread amongst six physical locations, and TeamViewer reduces the need to travel to those offices to help staff."

"This product is very simple to use and you can connect whether you are behind a firewall or not."

"The most valuable features of TeamViewer are the ability for administrators to lock the remote systems, simple connections, and easy login access."

"It's feature-rich and easy to use."

"Getting started with TeamViewer was easy, with a very straightforward usage"

"It’s pretty dependable and very easy to use."

More TeamViewer pros

Cons

"During the onboarding of Microsoft Intune, we faced the problem that the policies were not getting synced."

"The reporting functionality of Microsoft Intune is limited compared to Microsoft System Center, which offers many more reporting options."

"Lacks the ability to deploy more ways of management, managing devices and processing the policies."

"The downsides of Microsoft Intune include the fact that the interface can sometimes be complex for new administrators."

"Microsoft Intune is not user-friendly to manage and has room for improvement."

"There is no catalog for mobile access management (MAM) security."

"There is room for improvement in server patch management and allowing direct uploads of EXE applications instead of needing to convert them to Intune format, which would save time."

"Every day, we see a new feature that we want to apply, but what will be great for Intune is to be able to deploy apps in a simple fashion."

More Microsoft Intune cons

"If there is an update or new feature on ISL Online, I don't know about it. I would be happy to receive a newsletter or notification of new features or updates."

"It would be helpful if they had iSupport for supporting Apple phones."

"We miss the possibility to communicate via head-set in ISL. At the moment, we combine ISL for visual communication with Skype for verbal communication."

"They need to better advertise the features."

"There have been times during updates when something wouldn't work quite right, however, they are quick with updates and quick with fixes."

"They should improve the integrations with other incident management software to be able to send the link directly from these platforms."

"It would be helpful if they had iSupport for supporting Apple phones."

"Updating the program could be improved. When they're pushing updates, you don't really know that there's an update available."

More ISL Online cons

"This solution could be improved by offering more flexibility in terms of usage."

"The price is a killer for the amount I normally use it."

"The solution could improve by increasing or removing the time limitation on the use of a session."

"TeamViewer can improve connectivity. I had some problems connecting to my clients and now I use AnyDesk."

"TeamViewer is publicly available and anyone can use it. This is the reason that many organizations do not permit the use of this solution."

"It needs to have proper authentication. I would like to see in-depth integration with Google and Microsoft products, for example. It would be nice to have a cell phone version as well."

"I think TeamViewer has many better options, and I suggest TeamViewer should also offer voice communication with my clients because writing is acceptable, but voice communication is much better."

"On occasion, when remote connection process can't connect to a machine, the error messages aren't always helpful to tell you why you can't connect, as the message doesn't help troubleshoot whether it is too slow, too much interference, etc. I usually have to run to another computer and figure out what is going on, then restart it. The diagnostics could be improved."

More TeamViewer cons

Pricing and Cost Advice

"While I don't have access to high-level financial information, I believe we have achieved lower costs with this implementation."

"Microsoft Intune is expensive."

"Intune is linked with Microsoft. We can deploy the Microsoft E365 license to users by Intune. There are different types of licenses, such as device administrator licenses, E5 licenses for device enrollment manually, and P1 and p2 licenses for device enrollment automatically. These are the licenses required for the administration."

"There are licenses required for this solution. We enable licenses on the devices we need to manage."

"Most of our clients come to us with licensing already in place. On average, it costs $6 per device per month to add Intune to an Office 365 subscription, but I am not sure."

"Its price is in the medium range. It is acceptable because you're paying for the features. I am not aware of any additional costs."

"It's monthly for us, but it's built into the license cost that we pay our IT each month. It's maybe 129 Kroner per head, which translates to £10. There are some additional costs. Our IT had to set up and configure their own server, so there is an extra cost for that, but I'm not sure what that costs."

"Intune is cost-effective as it is included in some of the Office 365 packages."

More Microsoft Intune pricing and cost advice

"We have a pay-per-use license available for 500 minutes within one year for 95 Euros. However, this option is not popular. Alternatively, we can purchase a one-year license for 339 Euros; if we need two licenses, the cost is double, and for three licenses, the cost is triple with a ten percent discount. For 99 Euros a year, we can open multiple sessions on the same computer with a multi-session subscription."

"It does what I need it to do but I think it's expensive. It wasn't easy for me to get approval from the company to get it... It's costing us about $700 a year, per license."

"We have an annual subscription that is just under $1,900 with no additional costs. We get these promotions about upgrades and stuff like that, but we haven't had a need to add more seats. Users can also use TeamViewer for home use with a non-commercial free license."

"There is a free and paid version of this solution. I am currently using the free version."

"We have a corporate license. The maximum amount number of users changes based on the amount you pay. E.g., with our license, there is a maximum amount of users who can use the solution at the same time (10 users)."

"The price was cheaper than what we were previously paying. At the time that we went with TeamViewer, we were using ShareConnect. The TeamViewer package was about half the cost and able to have a bigger number of users."

"The solution has a pilot feature that is expensive. The overall price of the solution can be cheaper."

"We are using the free version of TeamViewer."

"TeamViewer was willing to give us a one-year package. Whereas, a lot of the other companies that we explored were paid by the month or quarter. It's just easier for our finance people at the college if we can make a one-time yearly payment."

More TeamViewer pricing and cost advice

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Top Industries

By visitors reading reviews

Manufacturing Company

Financial Services Firm

Computer Software Company

Government

Performing Arts

13%

Comms Service Provider

13%

Construction Company

Computer Software Company

Manufacturing Company

12%

Computer Software Company

Construction Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	126
Midsize Enterprise	54
Large Enterprise	168

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	1
Large Enterprise	1

By reviewers
Company Size	Count
Small Business	42
Midsize Enterprise	36
Large Enterprise	36

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Ask a question

Earn 20 points

Should I choose Teamviewer Tensor over the regular Teamviewer?

The number one advantage of TeamViewer for me is its ease of use, specifically as it relates to the client side. By f...

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What do you like most about TeamViewer?

It is easy to use and has a pretty good UI.

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What is your experience regarding pricing and costs for TeamViewer?

The pricing, setup cost, and licensing for TeamViewer Business are relatively very competitive and cost-effective.

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Product Reports

Buyer's Guide

Microsoft Intune

March 2026

Download Microsoft Intune product report

Buyer's Guide

ISL Online

March 2026

Download ISL Online product report

Buyer's Guide

TeamViewer

March 2026

Download TeamViewer product report

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

No data available

TeamViewer Tensor

Overview

Microsoft Intune is a cloud-based service designed for device management, security, and compliance. It supports automation and facilitates endpoint management for Windows, iOS, and Android devices, ensuring data protection and efficient policy enforcement.

Microsoft Intune offers seamless integration with tools like Windows Autopilot to automate device setup and deployment. Integrated with Azure Active Directory, it enhances policy management while providing robust reporting and analytics tools for compliance tracking. Despite its intuitive interface aimed at simplifying navigation and device security management, there are challenges such as compatibility issues with Linux and Mac, limited policy support for Android, and demands for better third-party integration. It's widely used for both corporate-owned devices and BYOD scenarios in dynamic IT environments.

What are the key features of Microsoft Intune?

Windows Autopilot: Automates device setup for rapid deployment.
Azure Active Directory Integration: Enhances user policy management.
Reporting and Analytics: Improves compliance visibility.
Mobile Application Management: Ensures app security without compromising personal data.
Cloud-Based Management: Allows management from any location.

What benefits and ROI can users expect?

Time Efficiency: Automation reduces time in policy enforcement and configuration updates.
Enhanced Security: Ensures data protection across corporate-owned and BYOD devices.
Improved Compliance: Advanced reporting tools enhance compliance visibility.
Flexible Management: Cloud-based nature supports management from any location.

In industries such as finance and healthcare, Microsoft Intune is implemented to ensure data protection and compliance with regulatory standards. Manufacturing sectors utilize Intune for managing a distributed workforce across global locations, while educational institutions employ it to secure and manage devices in learning environments supporting both students and faculty.

Microsoft

ISL Online provides secure, cross-platform remote access and support without user involvement. Its comprehensive feature set ensures efficient, low-maintenance solutions for diverse network environments requiring reliable connections.

Renowned for security and efficiency, ISL Online offers a robust remote access system. Users benefit from secure connections, requiring physical pin entry for additional safety. The software's compatibility with operating systems and ease of use is highly valued, featuring file transfer, drawing utilities, and session recording capabilities. Users can choose between cloud or on-premise deployment, gaining flexibility. Its stable performance and organized computer management ensure effective always-on connections. This functionality supports operations across different platforms, delivering consistent and efficient remote service.

What are the key features?

Secure Remote Access: Allows connections without user interaction while ensuring safety with physical pin authentication.
Cross-Platform Compatibility: Works seamlessly across multiple operating systems.
File Transfer and Drawing Utilities: Facilitates collaboration during remote sessions.
Session Recording: Enables reviewing and auditing of remote sessions.
Cloud and On-Premise Options: Provides deployment flexibility.
Always-On Connections: Streamlines operations by maintaining prepared connections.

What benefits and ROI should be considered?

Low Maintenance: Reduces the need for extensive management and upkeep.
Stability: Provides consistent performance, minimizing downtime.
Enhanced Remote Work: Improves productivity and problem-solving efficiency.
Ease of Use: Simplifies remote support processes for users and technicians.
Security: Protects connections with advanced security measures.

Companies across IT, broadcasting, and governmental sectors implement ISL Online for remote support and technical assistance, enhancing remote connections with client devices and servers. Its secure access and compatibility facilitate complex tasks, making it essential for troubleshooting and remote collaboration. Users also benefit from improved teleworking, boosting performance within intricate infrastructures.

ISL Online

TeamViewer offers a license type mainly for small teams, focusing on remote connectivity solutions. It includes TeamViewer Remote and TeamViewer Tensor, catering to both small businesses and large enterprises with specialized needs.

TeamViewer Business isn't standalone but a primary license for small teams. Its remote connectivity suite includes TeamViewer Remote and TeamViewer Tensor, the latter offering enhanced features for enterprises. It enables secure, high-speed remote access, collaboration, and troubleshooting. Major users suggest aligning product descriptions and improvement in interfaces and user experiences.

What are the key features of TeamViewer?

High-speed and secure remote access: Fast connections with strong security measures.
Robust collaboration tools: Enhances team productivity remotely.
Screen sharing: Easy display sharing for presentations and meetings.
Session recording: Documentation and review of remote sessions.
Easy integration: Seamless compatibility with other platforms and tools.

What benefits do users highlight?

Improved workflow: Streamlines processes and reduces downtime.
Efficient troubleshooting: Quick resolutions to technical issues.
Compliance assurance: Meets necessary security standards and regulations.
Time and resource savings: Minimizes the need for physical presence and travel.

Organizations use TeamViewer for remote desktop connectivity to manage and solve IT issues. It allows technical support, collaboration, and training with real-time assistance and secure access. By enabling remote support for employees and customers, it ensures efficient issue resolution across industries, such as healthcare, finance, and education.

TeamViewer

Sample Customers

Mitchells and Buzzers, Callaway

Mitsubishi Chemicals, Konica Minolta, Raifeissen bank, Terpel, Singtel, Teleroute, SOS Kinderdorf, Arsys, EMAAR, Dutco, Alterdata

Porsche Informatik, Philips, DHL, Intel, Motorola, Microsoft, IBM, Siemens, Fujitsu, American Red Cross

Buyer's Guide

ISL Online vs. TeamViewer

March 2026

Free Report: ISL Online vs. TeamViewer

Find out what your peers are saying about ISL Online vs. TeamViewer and other solutions. Updated: March 2026.

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