ISL Online vs TeamViewer Business comparison

ISL Online and TeamViewer are both solutions in the Remote Access category. ISL Online is ranked #29, while TeamViewer is ranked #1 with an average rating of 8.9. ISL Online holds a 1.0% mindshare in VUS, compared to TeamViewer’s 9.8% mindshare. Additionally, 100% of ISL Online users are willing to recommend the solution, compared to 92% of TeamViewer users who would recommend it.

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Executive SummaryUpdated on Feb 8, 2026

TeamViewer Business and ISL Online compete in the remote support solutions category. TeamViewer Business holds the upper hand due to its extensive feature capabilities and cross-platform compatibility.

Features: TeamViewer Business offers powerful features like firewall bypassing, remote rebooting, and cross-platform compatibility across various operating systems. ISL Online, on the other hand, focuses on security with its strong encryption, unattended access, and quick code generation for swift connections.

Room for Improvement: Users have noted that TeamViewer Business can improve by addressing its high pricing and occasional issues with licensing. ISL Online could enhance its user interface for more intuitive usability, improve its variety of features, and expand its integration options with other software.

Ease of Deployment and Customer Service: TeamViewer Business is known for its easy deployment and responsive customer support. ISL Online is similarly easy to deploy with minimal need for IT staff, offering excellent technical support and cloud-based or on-premise solutions.

Pricing and ROI: Although TeamViewer Business is pricier, users report a significant return on investment due to its robust toolset and efficiency improvements. ISL Online is recognized for its reasonable and scalable pricing model, making it a cost-effective solution for those focusing on security and ease of use.

To learn more, read our detailed ISL Online vs. TeamViewer Business Report (Updated: February 2026).

Buyer's Guide

ISL Online vs. TeamViewer Business

February 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Intune

Mindshare comparison

As of February 2026, in the Remote Access category, the mindshare of Microsoft Intune is 9.1%, down from 9.5% compared to the previous year. The mindshare of ISL Online is 1.0%, down from 1.1% compared to the previous year. The mindshare of TeamViewer Business is 9.8%, down from 12.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Remote Access Market Share Distribution
Product	Market Share (%)
TeamViewer Business	9.8%
Microsoft Intune	9.1%
ISL Online	1.0%
Other	80.1%

Remote Access

Featured Reviews

AkashKamble

Sr MacOS specialist engineer at Cyber24

Enables management of multiple operating systems with a single license

The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.

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ErikDas

Owner at Cherub

Easy to deploy, stable, scalable and safe

I previously used TeamViewer. ISL Online is definitely the better choice compared to TeamViewer, as it offers a more secure connection that does not involve peer-to-peer transport, and all data is encrypted. A single license for ISL Online costs about the same as TeamViewer but with multiple licenses, ISL Online is cheaper.

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Begaya Morris

Lead Software Engineer at BD

Reliable remote access has improved secure collaboration and streamlined daily approvals

The best features TeamViewer Business offers in my opinion are collaboration, templates, a high level of security, and session recording. Collaboration allows me to collaborate remotely with my team members. Besides reconnecting automatically, it provides a high level of security, protecting from cyber attacks and aids in providing assurance in regulated environments through two-factor authentication and end-to-end encryption features. It also allows recording live sessions, which can be replayed as needed for future reference. TeamViewer Business has positively impacted my organization as collaboration has enhanced, especially remote collaboration by 60 to 70 percent. I have been able to collaborate with clients and other team members seamlessly. Enhanced workflow efficiency includes faster approvals and a lowered risk of data loss, misuse, and leak through robust features like two-factor authentication and end-to-end encryption. It also facilitates compliance using documentation and auditing through recordings and logs.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I find Microsoft Intune valuable primarily for its Windows management capabilities, along with its Android Enterprise and Apple device management for mobile devices."

"This product offers an alternative solution to other UEM (Unified Endpoint Management) solutions."

"The solution is fully integrated with the Microsoft platform and the Autopilot feature, which is a unique feature."

"The solution appears to be stable and scalable."

"Remote control is the feature I like the most, as I can take control of devices so that we can work hands-on and create access with access restrictions."

"The most valuable feature of Microsoft Intune is patching-related capabilities."

"The biggest thing for us is enforcing logins only from devices that are managed by Intune."

"The security-related tools are excellent; these features allow us to secure devices, lock them down, and ensure compliance."

More Microsoft Intune pros

"We like drawing utilities inside ISL. That helps us mark specific regions on the screen, so that end users know what to focus on."

"We can also monitor our systems at any time from practically anywhere."

"I personally really appreciate the file transfer feature as it is really easy to use."

"The solution has a lot of features. It does what it is made to do and that's all we can ask for, really."

"Setting up the solution is easy and there's no maintenance involved."

"ISL Online is easy to use. It provides a single platform on which we can do everything, and it's very low maintenance. After installation, you don't need an IT manager or staff to watch over it. It's secure. It's most important for us."

"It's much easier to connect with other services, and it's working great. We haven't had any problems."

"The code can be delivered in multiple ways, including an email with a link for an unattended connection."

More ISL Online pros

"The most valuable feature of TeamViewer is the ability to remote into another device."

"Ever since we have been using TeamViewer Business, because of how quick it is to connect to a user across the globe, we have been able to close tickets rapidly."

"The dashboards they have are good."

"I recommend it as a solution for remote disk users."

"TeamViewer has a lot of options for deploying the Hosts, where you can mass deploy them very easily, and you can pre-configure them."

"The most valuable feature of TeamViewer is the remote access connection. Additionally, it is easy to use."

"There have been a couple of times with the handy remote access feature, where I have been asked for something at eight o'clock on a Thursday evening and it is on my desk machine, but I am driving back to my office. With TeamViewer, I can just stay at my home machine, connect to my work machine, and get the data needed without having to drive back across town."

"The solution is very stable. We've never had a problem with it."

More TeamViewer Business pros

Cons

"In future releases, I would like to see better integration with Apple products."

"Intune has some limitations when it comes to application updates for third-party applications. You can schedule an update, but when it's a package setup, you need to supercede and replace it each time."

"Enrollment into the Microsoft Intune service can still get easier, especially for legacy-managed systems, such as how we get it from a GPO or an SCCM configuration into Intune."

"Integration with Mac devices requires some improvement."

"Microsoft Intune's app deployment presents challenges for non-MSI and non-store apps, particularly EXEs, requiring the use of a Win32 wrapper tool and adding overhead to the process."

"What frustrates me the most is just waiting and tapping my fingers, uncertain about whether my changes will take effect."

"The solution requires Mac support."

"One thing I would suggest is that servers are not getting managed through Microsoft Intune."

More Microsoft Intune cons

"They should improve the integrations with other incident management software to be able to send the link directly from these platforms."

"There have been times during updates when something wouldn't work quite right, however, they are quick with updates and quick with fixes."

"We miss the possibility to communicate via head-set in ISL. At the moment, we combine ISL for visual communication with Skype for verbal communication."

"There could be a section in the menu describing the new features and changes."

"If there is an update or new feature on ISL Online, I don't know about it. I would be happy to receive a newsletter or notification of new features or updates."

"I would like to be able to access and manage all brands of smartphones."

"It would be helpful if they had iSupport for supporting Apple phones."

"They need to better advertise the features."

More ISL Online cons

"Sometimes it lags."

"I am not sure about all the features of TeamViewer, but if they have no voice communication or file transfer features they should add them."

"TeamViewer Business can improve in terms of price and the complexity of licensing, which is a drawback, especially for smaller teams or casual users due to frequent license changes and forced upgrades."

"It becomes complicated to switch from one monitor to another for different windows."

"I have noticed that when I access another person's computer, sometimes the tab is visible, and sometimes it is not, which can be difficult."

"One thing that would really help with TeamViewer Business is if they were able to provide an easier way to deploy TeamViewer Business on all devices using group policy, as the current solution is quite clunky and very technical to set up; I have struggled and spent many days trying to get TeamViewer Business pushed out via group policy, and it has never worked as we would prefer, so we end up doing it manually, which is a drain on resources."

"Sometimes, the app can be a little cumbersome when accessing certain aspects of the program."

"The product can sometimes crash."

More TeamViewer Business cons

Pricing and Cost Advice

"It is not a cheap solution. The price for a device when you start using it at a large scale can be improved. It is covered under our enterprise agreement. We pay once a year. I am not aware of any additional costs."

"It comes with the E5 plan. We bought the E5 plan from Microsoft."

"No one can compete with Microsoft when it comes to price, and the features it is offering."

"It's affordable. It's cheaper if you have an Office 365, E5, or E3 subscription because everything is there."

"Intune is moderately expensive. You can get the license bundled with Office 365 E3 or E5 licenses. The E5s are a bit expensive, but you get some cheaper solutions with Intune."

"The product is expensive."

"Pricing depends on the features. Microsoft offers special packages if there are more than 10,000 users, and you may be able to get a reduced rate."

"Previously the price was $4 per month per user. Now it's $2.25 per user per month."

More Microsoft Intune pricing and cost advice

"We have a pay-per-use license available for 500 minutes within one year for 95 Euros. However, this option is not popular. Alternatively, we can purchase a one-year license for 339 Euros; if we need two licenses, the cost is double, and for three licenses, the cost is triple with a ten percent discount. For 99 Euros a year, we can open multiple sessions on the same computer with a multi-session subscription."

"The solution has a pilot feature that is expensive. The overall price of the solution can be cheaper."

"We are using the free version of TeamViewer."

"TeamViewer pricing is reasonable... The simultaneous controller licensing model of TeamViewer - compared to LogMeIn’s controlled Host licensing model - seems to benefit us so far. We’re currently saving about 30 percent on licensing cost... The savings from licensing have been eaten up by the soft costs involved in dealing with and working around TeamViewer’s deficiencies in allowing granular control by multiple controllers, and the issues with the various settings that are missing on the macOS Host."

"The cost is in the thousands of dollars per year."

"We use the free version of TeamViewer."

"We have a corporate license. The maximum amount number of users changes based on the amount you pay. E.g., with our license, there is a maximum amount of users who can use the solution at the same time (10 users)."

"There is no license needed to use TeamViewer."

"I used the free version of TeamViewer."

More TeamViewer Business pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

10%

Manufacturing Company

10%

Financial Services Firm

Government

Performing Arts

13%

Comms Service Provider

12%

Computer Software Company

11%

Insurance Company

Manufacturing Company

12%

Computer Software Company

Comms Service Provider

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	122
Midsize Enterprise	48
Large Enterprise	160

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	1
Large Enterprise	1

By reviewers
Company Size	Count
Small Business	41
Midsize Enterprise	34
Large Enterprise	34

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What do you like most about TeamViewer?

It is easy to use and has a pretty good UI.

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Compared 12% of the time

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Product Reports

Buyer's Guide

Microsoft Intune

February 2026

Download Microsoft Intune product report

Buyer's Guide

ISL Online

February 2026

Download ISL Online product report

Buyer's Guide

TeamViewer Business

January 2026

Download TeamViewer Business product report

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

No data available

Overview

Microsoft Intune is a cloud-based service designed for device management, security, and compliance. It supports automation and facilitates endpoint management for Windows, iOS, and Android devices, ensuring data protection and efficient policy enforcement.

Microsoft Intune offers seamless integration with tools like Windows Autopilot to automate device setup and deployment. Integrated with Azure Active Directory, it enhances policy management while providing robust reporting and analytics tools for compliance tracking. Despite its intuitive interface aimed at simplifying navigation and device security management, there are challenges such as compatibility issues with Linux and Mac, limited policy support for Android, and demands for better third-party integration. It's widely used for both corporate-owned devices and BYOD scenarios in dynamic IT environments.

What are the key features of Microsoft Intune?

Windows Autopilot: Automates device setup for rapid deployment.
Azure Active Directory Integration: Enhances user policy management.
Reporting and Analytics: Improves compliance visibility.
Mobile Application Management: Ensures app security without compromising personal data.
Cloud-Based Management: Allows management from any location.

What benefits and ROI can users expect?

Time Efficiency: Automation reduces time in policy enforcement and configuration updates.
Enhanced Security: Ensures data protection across corporate-owned and BYOD devices.
Improved Compliance: Advanced reporting tools enhance compliance visibility.
Flexible Management: Cloud-based nature supports management from any location.

In industries such as finance and healthcare, Microsoft Intune is implemented to ensure data protection and compliance with regulatory standards. Manufacturing sectors utilize Intune for managing a distributed workforce across global locations, while educational institutions employ it to secure and manage devices in learning environments supporting both students and faculty.

Microsoft

ISL Online provides secure, cross-platform remote access and support without user involvement. Its comprehensive feature set ensures efficient, low-maintenance solutions for diverse network environments requiring reliable connections.

Renowned for security and efficiency, ISL Online offers a robust remote access system. Users benefit from secure connections, requiring physical pin entry for additional safety. The software's compatibility with operating systems and ease of use is highly valued, featuring file transfer, drawing utilities, and session recording capabilities. Users can choose between cloud or on-premise deployment, gaining flexibility. Its stable performance and organized computer management ensure effective always-on connections. This functionality supports operations across different platforms, delivering consistent and efficient remote service.

What are the key features?

Secure Remote Access: Allows connections without user interaction while ensuring safety with physical pin authentication.
Cross-Platform Compatibility: Works seamlessly across multiple operating systems.
File Transfer and Drawing Utilities: Facilitates collaboration during remote sessions.
Session Recording: Enables reviewing and auditing of remote sessions.
Cloud and On-Premise Options: Provides deployment flexibility.
Always-On Connections: Streamlines operations by maintaining prepared connections.

What benefits and ROI should be considered?

Low Maintenance: Reduces the need for extensive management and upkeep.
Stability: Provides consistent performance, minimizing downtime.
Enhanced Remote Work: Improves productivity and problem-solving efficiency.
Ease of Use: Simplifies remote support processes for users and technicians.
Security: Protects connections with advanced security measures.

Companies across IT, broadcasting, and governmental sectors implement ISL Online for remote support and technical assistance, enhancing remote connections with client devices and servers. Its secure access and compatibility facilitate complex tasks, making it essential for troubleshooting and remote collaboration. Users also benefit from improved teleworking, boosting performance within intricate infrastructures.

ISL Online

TeamViewer Business is a license aimed at small teams and companies, developed to facilitate remote connectivity with features suitable for various business needs.

Providing access without user passwords, TeamViewer Business enhances productivity by allowing remote support across multiple platforms. It simplifies IT operations, connecting to PCs, laptops, servers, and mobile devices even in low-bandwidth situations. Two products, TeamViewer Remote and TeamViewer Tensor, extend its core features, with Tensor catering to large enterprises requiring advanced solutions.

What are the key features of TeamViewer Business?

Remote Access: Facilitates connectivity across platforms without passwords.
File Transfers: Enables fast and secure file sharing.
Security: Offers encryption and two-factor authentication.
User-Friendly Interface: Simplifies remote support and management.
High Compatibility: Connects easily, even under low bandwidth, supporting diverse devices.

What benefits and ROI can users expect?

Productivity Boost: Reduces need for travel while ensuring efficient support.
Cost Efficiency: Saves on physical resources by enabling remote troubleshooting.
Enhanced Security: Protects data with encryption and advanced security measures.
Flexible Connectivity: Maintains control across a broad range of devices, improving efficiency.

Industries leverage TeamViewer Business for remote desktop support, assisting in troubleshooting, software upgrades, and training. Companies manage both staff and clients remotely, ensuring technical challenges are handled seamlessly, promoting collaboration and facilitating remote meetings. IT teams use it to maintain operations without needing a physical presence, making it valuable across sectors.

TeamViewer

Sample Customers

Mitchells and Buzzers, Callaway

Mitsubishi Chemicals, Konica Minolta, Raifeissen bank, Terpel, Singtel, Teleroute, SOS Kinderdorf, Arsys, EMAAR, Dutco, Alterdata

Porsche Informatik, Philips, DHL, Intel, Motorola, Microsoft, IBM, Siemens, Fujitsu, American Red Cross

Buyer's Guide

ISL Online vs. TeamViewer Business

February 2026

Free Report: ISL Online vs. TeamViewer Business

Find out what your peers are saying about ISL Online vs. TeamViewer Business and other solutions. Updated: February 2026.

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