We performed a comparison between ISL Online and Venn Software based on real PeerSpot user reviews.
Find out in this report how the two Remote Access solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Setting up the solution is easy and there's no maintenance involved."
"ISL Online is easy to use. It provides a single platform on which we can do everything, and it's very low maintenance. After installation, you don't need an IT manager or staff to watch over it. It's secure. It's most important for us."
"The code can be delivered in multiple ways, including an email with a link for an unattended connection."
"The most valuable feature is safety."
"We can also monitor our systems at any time from practically anywhere."
"It's much easier to connect with other services, and it's working great. We haven't had any problems."
"We like drawing utilities inside ISL. That helps us mark specific regions on the screen, so that end users know what to focus on."
"I personally really appreciate the file transfer feature as it is really easy to use."
"It allows us to improve our security and prevent company files and data leaks."
"Since the software is launched directly from the computer, not remotely delivered, it has minimized latency and response time."
"We don't need to go to the physical office, and it only requires minimal supervision or assistance from our IT Team."
"They need to better advertise the features."
"They should improve the integrations with other incident management software to be able to send the link directly from these platforms."
"If there is an update or new feature on ISL Online, I don't know about it. I would be happy to receive a newsletter or notification of new features or updates."
"There could be a section in the menu describing the new features and changes."
"I would like to be able to access and manage all brands of smartphones."
"It would be helpful if they had iSupport for supporting Apple phones."
"I would like to have a little bit more information when new features are released. They have added features that I didn't know about in the past. It would be easier for me to implement new features and consolidate them with other systems in our network if I knew beforehand."
"We miss the possibility to communicate via head-set in ISL. At the moment, we combine ISL for visual communication with Skype for verbal communication."
"Currently, Venn only uses two platforms/applications: Windows and Mac. It would be great if they could also add more platforms since some BYOD employees might be using an application other than Windows or Mac - for example, Linux."
"It would be better to have the back end more efficient."
"We'd like to see a bit more done with the deployment capabilities."
ISL Online is ranked 16th in Remote Access with 9 reviews while Venn Software is ranked 18th in Remote Access with 3 reviews. ISL Online is rated 9.8, while Venn Software is rated 9.4. The top reviewer of ISL Online writes "Easy to deploy, stable, scalable and safe". On the other hand, the top reviewer of Venn Software writes "Great for hybrid workers, minimizes latency and delivers great performance". ISL Online is most compared with TeamViewer, Splashtop Remote Support and ConnectWise ScreenConnect, whereas Venn Software is most compared with Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) and Microsoft Intune. See our ISL Online vs. Venn Software report.
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