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Microsoft Remote Desktop Services vs Venn Software comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Remote Access
2nd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
377
Ranking in other categories
Configuration Management (1st), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Microsoft Remote Desktop Se...
Ranking in Remote Access
3rd
Average Rating
8.2
Reviews Sentiment
6.1
Number of Reviews
91
Ranking in other categories
Virtual Desktop Infrastructure (VDI) (2nd)
Venn Software
Ranking in Remote Access
39th
Average Rating
9.4
Number of Reviews
3
Ranking in other categories
Application Security Tools (57th), Secure Access Service Edge (SASE) (29th)
 

Mindshare comparison

As of August 2026, in the Remote Access category, the mindshare of Microsoft Intune is 5.4%, down from 10.9% compared to the previous year. The mindshare of Microsoft Remote Desktop Services is 6.6%, down from 10.8% compared to the previous year. The mindshare of Venn Software is 1.0%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Access Mindshare Distribution
ProductMindshare (%)
Microsoft Intune5.4%
Microsoft Remote Desktop Services6.6%
Venn Software1.0%
Other87.0%
Remote Access
 

Featured Reviews

HA
Senior Business Development Executive at Digitaltrack
Centralized device management has automated onboarding and improves remote security compliance
One thing I feel Microsoft Intune could improve is troubleshooting visibility. In many cases, when a policy or application deployment fails, the error messages are a bit generic. So, admins still spend time checking logs manually or testing on devices one by one. Compared to the simplicity of deployment, troubleshooting sometimes feels less mature. I also think reporting and real-time monitoring could be stronger. The dashboard gives useful information, but in large environments, many teams still depend on additional tools or scripts for deeper reporting and analytics. If I had to focus on one area first, I would probably choose troubleshooting and reporting. Deployment through Microsoft Intune is generally straightforward, but when something fails, identifying the exact root cause can still take more time than expected. Error messages are sometimes too generic, and admins often have to dig through logs, sync status, or multiple portals to understand what actually happened. I think user experience and policy management could also improve further. Microsoft Intune has become much better over the years, but sometimes the admin portal still feels fragmented because certain configurations open in different sections or redirect to older interfaces. For new admins, especially, it can take time to understand where everything is located. Another thing is policy conflict handling. In larger organizations, multiple device policies, compliance rules, and configuration profiles can overlap. When conflicts happen, the visibility is not always very clear, so admins spend time figuring out which policy actually won or caused the issue.
reviewer2795433 - PeerSpot reviewer
Cloud Ops Lead at a tech vendor with 10,001+ employees
Secure remote access has protected sensitive country data and supports strict compliance needs
I understand from the IT team managing Microsoft Remote Desktop Services that it is complex to set up the multiple roles, certificates, and networks required. Networking is quite complicated. Even though on the data center side it is quite simple, maintaining the farm of other connections that connect to that server is the complex piece. I understand there are more modern systems replicating what this solution does, which are easier to use, such as Azure Virtual Desktop within Microsoft Azure Cloud or Amazon WorkSpaces, which I have used before. Rather than having to manage all the complex networking, you could abstract it away a little further in the cloud for easier use. I also understand that this tool is in an end-of-life state now, with Microsoft actively pushing people towards Azure Virtual Desktop or Windows 365. I do not believe further features will be rolled out due to its end-of-life state, making it a legacy solution now.
reviewer2110356 - PeerSpot reviewer
Growth Specialist at Digitrends Soultions
Great for hybrid workers, minimizes latency and delivers great performance
We haven't encountered major issues with the solution. We are really happy that we decided to purchase Venn Software, although they are quite new. The initial setup is seamless. It's not overly complex. In our experience, for the most part, the solution is reliable. We haven't experienced any bugs or glitches. That said, the performance could be a bit better. We'd like to see a bit more done with the deployment capabilities. The solution needs to offer better local or regional support to cater to offshore users.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product helps organizations have a model or place to allow users to access the corporate resources from any device that the user wants and in a highly secured way."
"The main advantage is that Intune performs its intended functions effectively."
"Turning the endpoint infrastructure into a highly efficient operation was the best thing that happened to our organization."
"The feature I find most valuable in Microsoft Intune is being able to configure policies and push them directly to mobile phones."
"Microsoft Endpoint Manager is not expensive overall, especially for small environments."
"Intune's integration with Defender and other security solutions is valuable because it offers a view into different security vulnerabilities and enables us to secure them more effectively."
"Advanced endpoint analytics provides granular information about devices in Microsoft Intune, facilitating easier troubleshooting at system and application levels."
"We were able to deploy about 65 computers in under two weeks to a completely remote user base without touching any of the machines."
"The most valuable feature of Microsoft Remote Desktop Services is the ability to remote into a system that is not on-premises."
"The solution is easy to use."
"The most valuable aspect is it is handy."
"The solution has very smooth connectivity and is a very user friendly product."
"The solution is stable."
"It's simple to set up."
"The technical support is good."
"The most valuable feature is performance."
"Since the software is launched directly from the computer, not remotely delivered, it has minimized latency and response time."
"We don't need to go to the physical office, and it only requires minimal supervision or assistance from our IT Team."
"It allows us to improve our security and prevent company files and data leaks."
 

Cons

"The reporting is subpar. That's the only issue we have with Intune. We use another solution for that purpose."
"There is room for improvement in server patch management and allowing direct uploads of EXE applications instead of needing to convert them to Intune format, which would save time."
"We face multiple scenarios where IT decision-makers request specific policy implementations, however, due to product limitations, we cannot fulfill these requests."
"I find the price for Microsoft Intune too high, which represents an area for improvement in Microsoft's pricing model."
"Reporting could be improved. It needs to be more expensive and robust."
"The reporting and troubleshooting experience for Microsoft Intune could be more detailed and easier to navigate, especially when diagnosing policy sync or device compliance issues across large environments."
"Lacking ability to leverage more iOS device management internally."
"Customer support is decent overall, but not perfect. Most issues get resolved but sometimes response time can be a bit slow or require multiple follow-ups."
"We've had a few occasions when the application has crashed suddenly, possibly due to updates."
"In the past, my company had faced some issues related to the stability of the product. The product's stability can be improved."
"There is a limitation on the number of concurrent users."
"Having a secondary app to log in to a remote VN is not ideal, but the app itself is very good."
"Microsoft Remote Desktop Services could be improved by providing a way to make it configurable without using VPN from the actual service itself."
"Teams component can be a bit cumbersome to use. It takes some time to get it working as expected."
"The solution should have better security."
"The user interface needs improvement."
"We'd like to see a bit more done with the deployment capabilities."
"It would be better to have the back end more efficient."
"Currently, Venn only uses two platforms/applications: Windows and Mac. It would be great if they could also add more platforms since some BYOD employees might be using an application other than Windows or Mac - for example, Linux."
 

Pricing and Cost Advice

"The price is reasonable, but they should lower it a bit to make it more competitive. It's cheaper than AirWatch and other products, but I still feel like Microsoft can make a base version or with Exchange online or a la carte only Intune version which will be useful. A customer who doesn't want to go full-fledged E3 or E5 can take out or consume an Intune solution only for their purpose, and we want to target that customer."
"The pricing for Intune and the competitor products are all within the same range, there is no true advantage when it comes to cost."
"Microsoft licenses are costly."
"It's a part of Microsoft 365 and E5 licenses. Microsoft's strategy of making every feature in Microsoft Intune paid needs optimization. Remote control is one of the basic features, not a luxury feature, yet we must pay for it. I"
"Microsoft Intune is available for individual purchase at a low per-device cost."
"There is a license needed to use the solution and we are on an annual license."
"We have the business premium licenses for the solution."
"Intune comes with the licensing that is common for large organizations. However, Microsoft has recently released many add-ons that are very expensive, especially for large organizations or corporations."
"Although not an expensive product, pricing is always something that can be improved."
"I would say it's expensive as there similar products available for free."
"The solution is expensive. Since things are made to be a bit easier in the solution, the solution's cost is a bit on the higher side."
"The solution has a pretty comparable pricing."
"The tool must be cheaper."
"I am aware that for Azure we do have an extra license because we are leveraging on different tenants."
"I recall that you don't need to pay for Microsoft Remote Desktop Services because that's included in Windows."
"I think that Microsoft Remote Desktop Services is expensive compared to Login solution."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Manufacturing Company
9%
Computer Software Company
8%
Outsourcing Company
7%
Manufacturing Company
11%
Computer Software Company
8%
Comms Service Provider
8%
Construction Company
7%
Financial Services Firm
12%
University
11%
Manufacturing Company
9%
Healthcare Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business192
Midsize Enterprise62
Large Enterprise186
By reviewers
Company SizeCount
Small Business45
Midsize Enterprise16
Large Enterprise36
No data available
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What is your experience regarding pricing and costs for Microsoft Remote Desktop Services?
The experience with pricing, setup cost, and licensing is that the pricing is based on licensing costs and the setup ...
What needs improvement with Microsoft Remote Desktop Services?
Microsoft Remote Desktop Services can be improved in several areas. Currently, it requires a license cost, it has per...
What is your primary use case for Microsoft Remote Desktop Services?
Our main use case for Microsoft Remote Desktop Services is to allow multiple users to remotely access our Windows mac...
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Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
Remote Desktop Services
No data available
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Bank Alfalah Ltd.
Venn is currently being used by 700+ organizations. The newest version of our secure workspace is selling not only to our existing customer base but to new companies like Voya, ModSquad, TTech and many others.
Find out what your peers are saying about Microsoft Remote Desktop Services vs. Venn Software and other solutions. Updated: August 2026.
908,858 professionals have used our research since 2012.