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Infor CloudSuite vs Sage People comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Infor CloudSuite
Ranking in Cloud HCM
12th
Average Rating
7.8
Reviews Sentiment
6.1
Number of Reviews
19
Ranking in other categories
CRM (23rd), ERP (13th), Enterprise Asset Management (EAM) (3rd), Local Government CRM (4th), Product Configuration and Quoting (9th), Warehouse Management (3rd), Financial Close Software (11th)
Sage People
Ranking in Cloud HCM
18th
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
15
Ranking in other categories
Benefits Administration (16th), Talent Management (23rd), HR Analytics Software (8th), Talent Acquisition (16th)
 

Mindshare comparison

As of September 2026, in the Cloud HCM category, the mindshare of Infor CloudSuite is 1.2%, up from 0.7% compared to the previous year. The mindshare of Sage People is 1.6%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud HCM Mindshare Distribution
ProductMindshare (%)
Infor CloudSuite1.2%
Sage People1.6%
Other97.2%
Cloud HCM
 

Featured Reviews

AA
Project Manager, Program at SPTLabtech
Integrated planning has improved document automation but reporting and user experience still need work
There are areas where Infor CloudSuite can improve. I have touched on the pros and key strengths of Infor CloudSuite, but end-user feedback indicates that there are several areas where the user experience can improve. For instance, when it comes to reporting, it comes with a very limited number of reports, and the standard reports are clunky, requiring a technical resource or developer to enhance or make them presentable. Another area is user experience; it takes several clicks to get to the information, and the user interface isn't that intuitive. Compared to other solutions, such as top-tier options such as Oracle or SAP, this stands out as an area needing improvement. When it comes to integration, Infor CloudSuite does offer a great deal of flexibility. It comes with APIs, so you can integrate with any third-party systems you may use. On that front, it's sufficient; however, it does require some specialized resources, as it's not a layman's job, and developers need to help with the integration. This is generally the case for any ERP. The user interface could indeed be better, and there is a steep learning curve for users; it takes time for them to get accustomed to Infor CloudSuite's interface and forms. However, once users adapt, it becomes easier and smoother to navigate. There are great features associated with Infor CloudSuite, such as DataViews and Birst as a business intelligence tool, which can be integrated with the basic product. Implementing Birst isn't plug-and-play; it requires a team of technical resources to execute. Additionally, there is a feature that allows integration with Excel, which can be installed by your IT team.
Spencer Gray - PeerSpot reviewer
People Advisor at Thomas International
Highly customizable, robust, and access to helpful online community
In my opinion, the performance management module of this system could use improvement as it falls behind compared to other specialized performance management platforms. While I understand that this system is not solely focused on performance management and is more of a generalist solution, it still lacks the capabilities and features that you can find in other specialized platforms. If we were to switch to a provider solely focused on performance management, we would have access to a wider range of features and capabilities that are not currently available in this system. Sage People offers a wide range of functions that meet most requirements. However, there is still room for improvement. One feature that I would like to see added is the ability to detect and address any failures in the custom processes or functions built within the system. I would like to see a tool that can automatically sense and identify any issues in the system. Currently, when something goes wrong, it's not always immediately obvious and requires a lot of manual troubleshooting. It would be helpful if there was an error message that clearly explained why the system is failing. This would speed up the investigation process and make it ten times faster.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The customization capabilities of CloudSuite Industrial are also there."
"From a product perspective, it's more lenient and suitable for using features in finance, such as reconciling our payments, accounts payable, accounts receivable, etc."
"CloudSuite came out on top."
"The employee interface, specifically the UI, is one of the most valuable features in Infor CloudSuite, and after implementing it, I have seen numerous improvements in the UI space, including simplified navigation that has become easier with every CU, which is positive."
"What I appreciate most about Infor CloudSuite is the out-of-box standard functionality; it really can function to meet the needs of any company."
"Infor CloudSuite offers a comprehensive solution with integrated business intelligence and artificial intelligence capabilities."
"The stability of the solution is perfect. I rate it a ten out of ten."
"If you are working in the food and beverage industry, I would say it's a perfect solution."
"The technical support is astounding and they are one of the best support teams I have had the pleasure to work with."
"The solution's initial setup was straightforward."
"The most valuable features of Sage People are the reports that are useful for decision-making and the API that can be integrated well. Additionally, the solution can be accessed from mobile devices onto the cloud."
"It is easy to see all the information we have for a person across two screens, and reports are easy to run, view, amend, and add."
"The most valuable feature of Sage People is the integration with our payroll system."
"Without a doubt, the most valuable aspect of this solution is the reports, as it offers endless possibilities for report customization. You can easily build any report you can imagine with this system."
"The product is really easy to customise and configure, and the automation has enabled us to manage several HR processes at the right time in the correct manner."
"Compared to the other system that we were using, I think Sage is more friendly. As an administrator, Sage's dashboard is visually friendly and many tasks are easier to accomplish. Another feature that we've liked since we started using Sage is the reporting. With the other system, we needed to configure a lot of things manually when it came to reporting, but with Sage the reporting tasks are much simpler."
 

Cons

"The platform's distribution features need enhancement."
"Infor OS is powerful, but the documentation is terrible."
"For the quality department, there is a module called quality, and I feel it has to be a little bit simplified."
"Infor needs to work on its documentation. For example, if I need to create a business object deployment from LVN to element, the instructions for this are insufficient. Many specific use cases aren't covered in the manual."
"The price of the solution is not good. In Europe, it's difficult to find people who already know Infor, which was a problem during implementation."
"There are areas where Infor CloudSuite can improve. For instance, when it comes to reporting, it comes with a very limited number of reports, and the standard reports are clunky, requiring a technical resource or developer to enhance or make them presentable."
"There should be better clarity and agreement on all interfaces and requirements before signing a contract. This would avoid unexpected costs and complications later on."
"The disadvantages of Infor CloudSuite are related to Absence Management. There are too many setups for users to establish absence plans, formulas, and calculations."
"In comparison with other HRIS reporting tools (like Discoverer / OBIEE for Oracle, Business Objects, Crystal Reports etc. which I have used extensively for over 10 years), I think that Fairsail’s reports functionality is quite limited and only available for Administrator profiles."
"There were a couple of things that we wanted to customize, but we couldn’t do it ourselves."
"Its stability could be better."
"Right now, Sage doesn't seem to have what we are looking for when it comes to managing HR tickets. In my previous experiences with other HR software, we had to buy another solution to obtain this functionality, and it would be a great feature for Sage to consider adding. For an HR system, Sage would do very well to include it."
"The product lacks several features available in more mature products."
"There is a mash-up of Visualforce and apex triggers which bear down heavily on the system."
"The integration with our payroll system could improve. However, it is managed by another company."
"The user interface is not great."
 

Pricing and Cost Advice

"The product is expensive. I rate the pricing a five out of ten."
"For on-premise installations, the licensing is yearly."
"The pricing is not built on a standard model."
"As for pricing, I secured a favorable deal at around $80,000 yearly for five years, but it was a one-time opportunity."
"I'm working for a German company, but I'm located in Portugal. In the German market, Infor's price isn't an issue for clients, but Infor is losing market share every year to SAP in Portugal. Portuguese clients find SAP more affordable. Infor needs to work on this."
"I feel it is not very cheap, very economical but also not very expensive."
"It is a cost-effective solution."
"The platform's pricing depends on the specific number of users."
"The cost of Sage People varies depending on the financial resources of the organization. While it may be affordable for middle-level companies, it may be more challenging for young companies to bear the cost."
"Its cost is moderate for a multi-group licensing model."
"I think it's reasonably priced. But in comparison to other systems, I would choose them over Sage People, regardless of their prices."
"From an SME standpoint, I wouldn't necessarily describe it as expensive. However, for the average startup, it may not be affordable since our current annual expenditure on the system, which supports approximately 210-220 users, amounts to approximately £15,000 to £18,000."
"I believe we pay licensing on a yearly basis, but I can't comment on the total amount that we pay on licensing."
"There is other software on the market that can do similar functions to Sage People that could be better in price. Some solution allows you to do your payroll processes by month or by the process. Small companies could benefit by using another solution."
"We have to purchase the solution's license to use it."
"The price of the solution is reasonable."
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Top Industries

By visitors reading reviews
Manufacturing Company
12%
Construction Company
11%
Comms Service Provider
9%
Healthcare Company
7%
Construction Company
15%
Comms Service Provider
15%
Outsourcing Company
12%
Marketing Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise9
Large Enterprise4
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise7
Large Enterprise6
 

Questions from the Community

What is your experience regarding pricing and costs for Infor CloudSuite CRM?
Infor CloudSuite is cheaper than SAP and the license is on a yearly basis.
What needs improvement with Infor CloudSuite CRM?
There are areas where Infor CloudSuite can improve. I have touched on the pros and key strengths of Infor CloudSuite, but end-user feedback indicates that there are several areas where the user exp...
What is your primary use case for Infor CloudSuite CRM?
I can highlight a couple of other scenarios regarding my main use case or how I've implemented Infor CloudSuite. One is Infor Document Management, which I've seen in the past with other ERP systems...
Ask a question
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Comparisons

 

Also Known As

SyteLine
Fairsail
 

Overview

 

Sample Customers

PRIDE Industries
Rocketship Education, Monitise, u-blox, SolarWinds, Mitsubishi, SmartStream, Canonical, Betfair
Find out what your peers are saying about Infor CloudSuite vs. Sage People and other solutions. Updated: September 2026.
914,351 professionals have used our research since 2012.