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Infor CloudSuite vs Pipedrive comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 19, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Infor CloudSuite
Ranking in CRM
17th
Ranking in Local Government CRM
6th
Average Rating
8.0
Reviews Sentiment
6.3
Number of Reviews
18
Ranking in other categories
ERP (14th), Enterprise Asset Management (EAM) (3rd), Product Configuration and Quoting (7th), Warehouse Management (4th), Cloud HCM (7th), Financial Close Software (7th)
Pipedrive
Ranking in CRM
22nd
Ranking in Local Government CRM
9th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
13
Ranking in other categories
Opportunity Management (4th), Sales Force Automation (10th)
 

Mindshare comparison

As of January 2026, in the CRM category, the mindshare of Infor CloudSuite is 0.8%, up from 0.3% compared to the previous year. The mindshare of Pipedrive is 0.9%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
CRM Market Share Distribution
ProductMarket Share (%)
Infor CloudSuite0.8%
Pipedrive0.9%
Other98.3%
CRM
 

Featured Reviews

RG
Sr ERP Support Analyst at a university with 201-500 employees
Has supported operations with strong functionality and customization options
What I appreciate most about Infor CloudSuite is the out-of-box standard functionality; it really can function to meet the needs of any company. Using Infor CloudSuite has helped with compliance as I have encountered many companies going the route of SOX compliance. I have utilized the industry-specific functionalities of Infor CloudSuite, which have given me a better understanding of how the ERP system can work in regards to my sectors.
Willem Lambrechts - PeerSpot reviewer
Managing Director at Drebbel
Offers the ability to create multiple pipelines and the flexibility in filtering and reporting
We do a lot of analytics and reporting ourselves. We don't necessarily use all the features that Pipedrive provides, but it's very helpful at least. It has streamlined our deal-closing process. We use it for everything. When we create a lead, we put it into Pipedrive. That lead can be converted into an opportunity, which we manage through our whole pipeline. This includes having all data related to the opportunity in one place. Once the deal is closed, we use Pipedrive to follow up on the invoices until they are paid. We also manage sales commissions and payments to our salespeople through Pipedrive.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The stability of the solution is perfect. I rate it a ten out of ten."
"Infor's environment—ION and Infor OS—is better than SAP's. The load time is shorter and Infor performs much better than SAP."
"The product's most valuable feature is production planning. It is one of the core features."
"It is a very scalable solution."
"Workflow management and collaboration tools enhance operations and facilitate seamless interaction among departments."
"It is a scalable solution."
"What I appreciate most about Infor CloudSuite is the out-of-box standard functionality; it really can function to meet the needs of any company."
"We did some research and chose CloudSuite because it has the flexibility to cover a range of areas. And there were many other factors like traceability, for example, which is crucial for food production."
"The usability of the solution is its valuable feature."
"The solution is pretty easy to use and intuitive."
"Pipedrive makes it easy to understand who I'm talking to at a glance. It has all the activities, node features, opportunity interface, deal interface, and time drive deals.The sales process is extremely simple, which saves me time and energy. I can send the document for e-signature and make the most out of my deals. I can automatically send emails and phone calls. You need to do only a little API programming. It offers massive flexibility. You can run an entire enterprise on the platform. The ease of use facilitates huge adoption."
"Pipedrive's most valuable features are that you can keep the whole information that's related to managing your sales process and you can customize it easily. The person that we have who is customizing Pipedrive is very junior in means of software development or process development. He can easily use it, anyone can use the solution. It has a very easy user interface to customize your processes and apply them to the Pipedrive process."
"The most valuable feature is the ability to create timelines and custom fields."
"Pipedrive's most valuable feature is reporting and insights. The CRM shows the database and lets the salespeople arrange their daily activities. The insights are essential from a management point of view because it helps the sales staff improve or adjust their whole sales cycle, activities, and quality."
"The initial setup is straightforward."
"The most useful thing is the ability to create multiple pipelines and the flexibility in filtering and reporting."
 

Cons

"It takes time to properly learn what the product can do."
"The price of the solution is not good."
"For the quality department, there is a module called quality, and I feel it has to be a little bit simplified."
"In Germany, there aren't enough IT specialists for customization and software development, causing projects to take too long."
"Currently, there are some challenges with handling large reports, possibly due to setup limits or issues with the solution."
"Regarding integration, specific third-party tools are not accepted, for example, on the old version of IBM or Oracle."
"Pricing is always an area where there is room for improvement."
"Infor needs to work on its documentation. For example, if I need to create a business object deployment from LVN to element, the instructions for this are insufficient. Many specific use cases aren't covered in the manual."
"New features sometimes seem bolted on rather than being smooth."
"You must pay more if you need an additional feature."
"In future releases, I would like to have a highly intelligent integration service where you can easily connect PipeDrive with other tools, even if you are not a developer."
"The product is expensive."
"The integration possibilities with other systems could be better as well. We use it in connection with Octopus CRM, and there's room for improvement."
"The automation process is challenging."
"Pipedrive could be more efficient. I want the management to be more transparent so it's easier to monitor the sales team's activities and results and do business forecasting. It would help them to improve the quality of the sales cycle."
"The form builder works even though it has some shortcomings...Also, the forms don't have the ability to avoid or stop people from signing up if they don't have a corporate email."
 

Pricing and Cost Advice

"The platform's pricing depends on the specific number of users."
"As for pricing, I secured a favorable deal at around $80,000 yearly for five years, but it was a one-time opportunity."
"It is a cost-effective solution."
"For on-premise installations, the licensing is yearly."
"I feel it is not very cheap, very economical but also not very expensive."
"The pricing is not built on a standard model."
"I'm working for a German company, but I'm located in Portugal. In the German market, Infor's price isn't an issue for clients, but Infor is losing market share every year to SAP in Portugal. Portuguese clients find SAP more affordable. Infor needs to work on this."
"The product is expensive. I rate the pricing a five out of ten."
"Pipedrive is relatively more affordable than other solutions."
"The price of Pipedrive has been reasonable."
"On a scale of one to ten, where one is a low price, and ten is a high price, two or three. For us, everything is expensive because this is a startup, but for a normal company, it should be peanuts."
"As of now, the pricing and value are quite good."
"We pay $1000 a month for the tool."
"Pipedrive is the most cost-effective in terms of the balance between cost and features. I would take Pipedrive over HubSpot or Zoho CRM. It's well-positioned on the market."
"Pipedrive keeps increasing the prices, which is becoming a bit annoying. It was reasonable when we started, but now they're increasing all the time."
"The product is expensive but provides valuable services."
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Top Industries

By visitors reading reviews
Manufacturing Company
13%
Healthcare Company
9%
Educational Organization
6%
University
6%
Computer Software Company
14%
Outsourcing Company
12%
Retailer
10%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise9
Large Enterprise4
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise1
Large Enterprise3
 

Questions from the Community

What do you like most about Infor CloudSuite Industrial?
Some valuable features include improved transparency in sales processes, which has been vital for our operations.
What is your experience regarding pricing and costs for Infor CloudSuite Industrial?
As for pricing, I secured a favorable deal at around $80,000 yearly for 5 years, but it was a one-time opportunity.
What needs improvement with Infor CloudSuite Industrial?
While there are many advantages to using Infor CloudSuite Industrial, there are some drawbacks that could be addressed. Specifically, I believe there should be better clarity and agreement on all i...
What do you like most about Pipedrive?
The most valuable feature is the ability to create timelines and custom fields.
What needs improvement with Pipedrive?
New features sometimes seem bolted on rather than being smooth.
 

Comparisons

 

Also Known As

SyteLine
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Overview

 

Sample Customers

PRIDE Industries
Samsung, Amazon, SkyScanner, TDW, Vimeo, ReMax, Festo
Find out what your peers are saying about Infor CloudSuite vs. Pipedrive and other solutions. Updated: December 2025.
880,435 professionals have used our research since 2012.