Infor CloudSuite vs Pipedrive comparison

Read 13 Pipedrive reviews

973 Views
613 Comparison Views

78% willing to recommend

Infor CloudSuite

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Dec 19, 2024

Infor CloudSuite and Pipedrive compete in software solutions for manufacturing and ERP versus sales process management. Infor CloudSuite has the upper hand in robust manufacturing and ERP capabilities, while Pipedrive excels in user-friendly sales process management.

Features:Infor CloudSuite provides production planning, manufacturing flexibility by supporting diverse processes, and comprehensive analytics applications. It is highly configurable for various manufacturing processes such as make to stock, make to order, and more. Pipedrive offers customizable interfaces, tailored insights for sales cycles, and an intuitive user experience. It supports seamless customization and ease of use, even for non-technical users.

Room for Improvement:Infor CloudSuite requires better documentation, IoT integration enhancements, and support for complex customizations. In contrast, Pipedrive needs improvement in integration capability, particularly reporting and automation features, and a stronger form builder.

Ease of Deployment and Customer Service:Infor CloudSuite offers Private, Public, and Hybrid Cloud deployments but may present challenges in customer service without strong reseller partnerships. Pipedrive supports Public and Private Cloud with a straightforward service model and is generally noted for user-friendly integrations and customer assistance.

Pricing and ROI:Infor CloudSuite, though expensive, bundles comprehensive applications suitable for medium to large enterprises. Its cost is perceived as justified by its extensive offerings. Pipedrive presents a more cost-effective option with competitive pricing, favored by small to medium enterprises for its cost-function balance.

To learn more, read our detailed Infor CloudSuite vs. Pipedrive Report (Updated: July 2025).

Infor CloudSuite vs. Pipedrive

July 2025

Download the complete report

Helped 861,390 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Infor CloudSuite

Ranking in CRM

19th

Ranking in Local Government CRM

7th

Average Rating

8.0

Reviews Sentiment

6.5

Number of Reviews

Ranking in other categories

ERP (14th), Enterprise Asset Management (EAM) (3rd), Product Configuration and Quoting (4th), Warehouse Management (3rd), Cloud HCM (9th), Financial Close Software (4th)

Pipedrive

Ranking in CRM

18th

Ranking in Local Government CRM

10th

Average Rating

8.2

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Opportunity Management (3rd), Sales Force Automation (8th)

Mindshare comparison

As of July 2025, in the CRM category, the mindshare of Infor CloudSuite is 0.4%, up from 0.3% compared to the previous year. The mindshare of Pipedrive is 1.2%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

CRM

Featured Reviews

Dietmar Müller

Key Account Manager at Cronon GmbH

Provides integrated solutions for international business operations

Infor CloudSuite offers a comprehensive solution with integrated business intelligence and artificial intelligence capabilities. It does not require hardware or extensive IT expertise, which are standard advantages for cloud solutions. Its integration capabilities with Microsoft features are notable. Additionally, it is a highly scalable and stable solution, useful for large enterprises engaged in international business. It is also easy to maintain compared to other ERP solutions.

Read full review

Willem Lambrechts

Managing Director at Drebbel

Offers the ability to create multiple pipelines and the flexibility in filtering and reporting

We do a lot of analytics and reporting ourselves. We don't necessarily use all the features that Pipedrive provides, but it's very helpful at least. It has streamlined our deal-closing process. We use it for everything. When we create a lead, we put it into Pipedrive. That lead can be converted into an opportunity, which we manage through our whole pipeline. This includes having all data related to the opportunity in one place. Once the deal is closed, we use Pipedrive to follow up on the invoices until they are paid. We also manage sales commissions and payments to our salespeople through Pipedrive.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It is a scalable solution."

"Infor's environment—ION and Infor OS—is better than SAP's. The load time is shorter and Infor performs much better than SAP."

"From a product perspective, it's more lenient and suitable for using features in finance, such as reconciling our payments, accounts payable, accounts receivable, etc."

"The stability of the solution is perfect. I rate it a ten out of ten."

"It offers a facility to get data quickly."

"Workflow management and collaboration tools enhance operations and facilitate seamless interaction among departments."

"Infor CloudSuite offers a comprehensive solution with integrated business intelligence and artificial intelligence capabilities."

"Some valuable features include improved transparency in sales processes, which has been vital for our operations."

More Infor CloudSuite pros

"The most useful thing is the ability to create multiple pipelines and the flexibility in filtering and reporting."

"The most valuable feature is the ability to create timelines and custom fields."

"The initial setup is straightforward."

"Pipedrive makes it easy to understand who I'm talking to at a glance. It has all the activities, node features, opportunity interface, deal interface, and time drive deals.The sales process is extremely simple, which saves me time and energy. I can send the document for e-signature and make the most out of my deals. I can automatically send emails and phone calls. You need to do only a little API programming. It offers massive flexibility. You can run an entire enterprise on the platform. The ease of use facilitates huge adoption."

"Pipedrive's most valuable feature is reporting and insights. The CRM shows the database and lets the salespeople arrange their daily activities. The insights are essential from a management point of view because it helps the sales staff improve or adjust their whole sales cycle, activities, and quality."

"The solution is pretty easy to use and intuitive."

"Pipedrive's most valuable features are that you can keep the whole information that's related to managing your sales process and you can customize it easily. The person that we have who is customizing Pipedrive is very junior in means of software development or process development. He can easily use it, anyone can use the solution. It has a very easy user interface to customize your processes and apply them to the Pipedrive process."

"It is a stable platform."

More Pipedrive pros

Cons

"The disadvantages of Infor CloudSuite are related to Absence Management. There are too many setups for users to establish absence plans, formulas, and calculations."

"In Germany, there aren't enough IT specialists for customization and software development, causing projects to take too long."

"There is room for improvement in the pricing. For us, it's the pricing aspect. Since we're South African, it's difficult when it's a dollar-based product."

"Currently, there are some challenges with handling large reports, possibly due to setup limits or issues with the solution."

"The price of the solution is not good. In Europe, it's difficult to find people who already know Infor, which was a problem during implementation."

"Planning needs to be improved. That is, industry-specific planning details need to be added and refined."

"Pricing is always an area where there is room for improvement."

"Infor needs to work on its documentation. For example, if I need to create a business object deployment from LVN to element, the instructions for this are insufficient. Many specific use cases aren't covered in the manual."

More Infor CloudSuite cons

"New features sometimes seem bolted on rather than being smooth."

"Pipedrive has some weaknesses against Salesforce. The documentation of Pipedrive could improve. They need more qualified documentation because I had to fix my colleague's work to correct the reports because they did not find how they can do it, or develop reports. There are some misunderstandings about how to do reporting."

"The platform could be even more robust."

"We are using the lowest version of it. As we become more sophisticated, we might outgrow the tool, but there are features that are available in the higher-level versions, which I'm unfamiliar with, that might be able to meet the needs we would have in the future. They can maybe add some of the features to the basic version or make it more reasonably priced or free."

"Reporting capabilities of the solution could be improved."

"The tool's APIs are challenging. It should also be compliant with HIPAA, FINRA and GLBA. The data centers should be within US so that they are compliant with regulations."

"In future releases, I would like to have a highly intelligent integration service where you can easily connect PipeDrive with other tools, even if you are not a developer."

"The automation process is challenging."

More Pipedrive cons

Pricing and Cost Advice

"The product is expensive. I rate the pricing a five out of ten."

"The pricing is not built on a standard model."

"I'm working for a German company, but I'm located in Portugal. In the German market, Infor's price isn't an issue for clients, but Infor is losing market share every year to SAP in Portugal. Portuguese clients find SAP more affordable. Infor needs to work on this."

"It is a cost-effective solution."

"For on-premise installations, the licensing is yearly."

"The platform's pricing depends on the specific number of users."

"As for pricing, I secured a favorable deal at around $80,000 yearly for five years, but it was a one-time opportunity."

"I feel it is not very cheap, very economical but also not very expensive."

"Pipedrive is the most cost-effective in terms of the balance between cost and features. I would take Pipedrive over HubSpot or Zoho CRM. It's well-positioned on the market."

"Pipedrive is relatively more affordable than other solutions."

"As of now, the pricing and value are quite good."

"On a scale of one to ten, where one is a low price, and ten is a high price, two or three. For us, everything is expensive because this is a startup, but for a normal company, it should be peanuts."

"We pay $1000 a month for the tool."

"The solution's pricing is excellant. It costs 65 dollars a month for top tier plan."

"Pipedrive keeps increasing the prices, which is becoming a bit annoying. It was reasonable when we started, but now they're increasing all the time."

"The product is expensive but provides valuable services."

More Pipedrive pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which CRM solutions are best for your needs.

See recommendations

861,390 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Manufacturing Company

11%

Healthcare Company

11%

Computer Software Company

10%

Educational Organization

20%

Computer Software Company

12%

Government

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Infor CloudSuite Industrial?

Some valuable features include improved transparency in sales processes, which has been vital for our operations.

What is your experience regarding pricing and costs for Infor CloudSuite Industrial?

As for pricing, I secured a favorable deal at around $80,000 yearly for 5 years, but it was a one-time opportunity.

What needs improvement with Infor CloudSuite Industrial?

While there are many advantages to using Infor CloudSuite Industrial, there are some drawbacks that could be addressed. Specifically, I believe there should be better clarity and agreement on all i...

What do you like most about Pipedrive?

The most valuable feature is the ability to create timelines and custom fields.

What is your experience regarding pricing and costs for Pipedrive?

The pricing is satisfactory.

What needs improvement with Pipedrive?

New features sometimes seem bolted on rather than being smooth.

Infor LN vs Infor CloudSuite

Comparisons

Compared 30% of the time

Infor M3 vs Infor CloudSuite

Compared 15% of the time

IBM Maximo vs Infor CloudSuite

Compared 9% of the time

Workday vs Infor CloudSuite

Compared 8% of the time

Microsoft Dynamics 365 Business Central vs Infor CloudSuite

Compared 7% of the time

More Infor CloudSuite Competitors

Apollo.io vs Pipedrive

Compared 71% of the time

Zoho CRM vs Pipedrive

Compared 10% of the time

Microsoft Dynamics CRM vs Pipedrive

Compared 10% of the time

Odoo vs Pipedrive

Compared 9% of the time

More Pipedrive Competitors

Product Reports

Download Infor CloudSuite product report

Infor CloudSuite

June 2025

Download Pipedrive product report

June 2025

Also Known As

SyteLine

No data available

Overview

Infor CloudSuite is a comprehensive suite of cloud-based ERP software designed to streamline various business processes. It offers core functionalities such as financial management, supply chain management, production management, and CRM. The suite is tailored to specific industries, including manufacturing, food and beverage, healthcare, automotive, and distribution, each featuring industry-specific solutions. Being cloud-based, Infor CloudSuite provides scalability, automatic updates, and remote access, reducing the need for on-premise hardware and IT costs. It enhances efficiency through task automation, improved workflows, and data visibility, supporting data-driven decision-making.

Infor

Pipedrive CRM, a SOC 2 Certified Service Provider, is built around activity-based selling. It ensures total visibility through its Pipeline Management tool with a clear visual interface that prompts you to take action, remain organized and stay in control of a complex sales process, Sales Reporting that provides visual report, understands pipeline metrics, tracks and tests sales process and shows sales split by product. Pipedrive CRM boosts productivity, optimizes the Sales Process, It has an import/export feature that safeguards against human error. It is fully customizable, has multiple usage possibilities and can automatically creates contacts in your pipeline.

Sample Customers

PRIDE Industries

Samsung, Amazon, SkyScanner, TDW, Vimeo, ReMax, Festo