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Apollo.io vs Pipedrive comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Apollo.io
Ranking in Opportunity Management
2nd
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
14
Ranking in other categories
No ranking in other categories
Pipedrive
Ranking in Opportunity Management
7th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
13
Ranking in other categories
CRM (18th), Local Government CRM (6th), Sales Force Automation (9th)
 

Mindshare comparison

As of September 2026, in the Opportunity Management category, the mindshare of Apollo.io is 7.4%, down from 16.1% compared to the previous year. The mindshare of Pipedrive is 5.9%, down from 11.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Opportunity Management Mindshare Distribution
ProductMindshare (%)
Apollo.io7.4%
Pipedrive5.9%
Other86.7%
Opportunity Management
 

Featured Reviews

Mahmood Nazeer - PeerSpot reviewer
Assistant Manager Process Improvement and Data at We Are Team Rocket Employees, Location, Careers
Reliability decreases as UI improves with useful features but needs better support
Apollo.io used to provide much better service before and their UI used to be less clunky. The user experience nowadays is not as good as it used to be. They used to provide more verified emails and numbers, but nowadays, it's not as reliable. We sometimes have to go through other tools to get more information as they have been lackluster in that area. Their information gathering is not as updated as it used to be. They don't have enough information. When it comes to performance, it's a very heavy app now. It takes time to load, stutters, and gets stuck frequently. Previously, it used to be much less laggy and easier to use. The UI live update was good before, but nowadays, I have to refresh the page to see if they had sourced the email or if old information is still being displayed. LinkedIn keeps updating their tools, rules, and regulations. Due to these reasons, Apollo.io experiences bugs, crashes, detail updates, and jumbled columns during updates. These issues are understandable from a developer perspective, but they create minor inconveniences for customers. I would appreciate if Apollo.io could restore the reliability of their email service to its previous level.
Willem Lambrechts - PeerSpot reviewer
Managing Director at Drebbel
Offers the ability to create multiple pipelines and the flexibility in filtering and reporting
We do a lot of analytics and reporting ourselves. We don't necessarily use all the features that Pipedrive provides, but it's very helpful at least. It has streamlined our deal-closing process. We use it for everything. When we create a lead, we put it into Pipedrive. That lead can be converted into an opportunity, which we manage through our whole pipeline. This includes having all data related to the opportunity in one place. Once the deal is closed, we use Pipedrive to follow up on the invoices until they are paid. We also manage sales commissions and payments to our salespeople through Pipedrive.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Their Waterfall Enrichment has evolved significantly—previously, they only used their own database, but nowadays, they use Waterfall Enrichment where multiple tools can be selected to provide email data, and I can select as many tools as I want, add APIs, link external tools, and add AI, which are all very useful features, especially when it comes to finding mobile numbers."
"Apollo.io has positively impacted my organization by improving sales efficiency, and we are thankful for Apollo.io because we have more leads or prospects."
"I like the tool's UI. Its user experience is clear."
"The product's most valuable feature is its ease of use, especially for beginners."
"Apollo.io has increased the accuracy in our targeting, be it using the LinkedIn URLs, the work email addresses, or the mobile and direct dial numbers that are available."
"I saw the benefits of Apollo.io immediately when I started using it because I wanted that kind of information to enable me to do my work better."
"The fact that it combines both database and outreach tools in one place is valuable."
"The cost of Apollo.io is acceptable and helps in saving costs compared to using multiple tools."
"Our primary use case for this solution ranges from using it for daily activities in sales to forecasting and KPIs and following up on every deal we are working on and every lease we are opening."
"Pipedrive's most valuable feature is reporting and insights. The CRM shows the database and lets the salespeople arrange their daily activities. The insights are essential from a management point of view because it helps the sales staff improve or adjust their whole sales cycle, activities, and quality."
"It is a stable platform."
"The most useful stuff for me is that it's very flexible with all the data structures...Stability-wise, I rate the solution a ten out of ten."
"The usability of the solution is its valuable feature."
"The solution is pretty easy to use and intuitive."
"It's very flexible and we can really fit it into our business model."
"Anyone thinking about using this solution should definitely look at it and seriously consider it because it's a very good product."
 

Cons

"They should provide a larger number of free emails."
"The solution's initial setup process could be better."
"The pricing structure is a little bit too complex with the credit system. It could be simplified and made more inclusive."
"The data accuracy needs improvement, especially compared to tools such as ZoomInfo, though Apollo.io is more cost-effective."
"There was an issue with Apollo.io earlier this year or sometime last year when there was a breach regarding its use on LinkedIn, and many people were unhappy about it."
"Apollo.io can be improved because, although they are trying hard, there are so many features that it is difficult to get onboarded and to understand how to use it."
"Apollo.io still needs to work on the CRM part because it has started building some CRM infrastructure for companies to use and track their sales activities."
"There are some glitches within Apollo.io, where sometimes it will give us incorrect information."
"We are using the lowest version of it. As we become more sophisticated, we might outgrow the tool, but there are features that are available in the higher-level versions, which I'm unfamiliar with, that might be able to meet the needs we would have in the future. They can maybe add some of the features to the basic version or make it more reasonably priced or free."
"You must pay more if you need an additional feature."
"The tool's APIs are challenging. It should also be compliant with HIPAA, FINRA and GLBA. The data centers should be within US so that they are compliant with regulations."
"The platform could be even more robust."
"New features sometimes seem bolted on rather than being smooth."
"Pipedrive is relatively stable, but the performance is lackluster compared to other solutions in this space."
"The automation process is challenging."
"Reporting capabilities of the solution could be improved."
 

Pricing and Cost Advice

"Paid versions are likely to provide more accurate information and offer more convenience to users."
"With my idea about the pricing aspect of Apollo.io, I feel that the solution's pricing model is super good and a steal for what the product offers."
"The solution's price is reasonable."
"We pay $1000 a month for the tool."
"The solution is affordable."
"Pipedrive is the most cost-effective in terms of the balance between cost and features. I would take Pipedrive over HubSpot or Zoho CRM. It's well-positioned on the market."
"Pipedrive keeps increasing the prices, which is becoming a bit annoying. It was reasonable when we started, but now they're increasing all the time."
"On a scale of one to ten, where one is a low price, and ten is a high price, two or three. For us, everything is expensive because this is a startup, but for a normal company, it should be peanuts."
"As of now, the pricing and value are quite good."
"The price of Pipedrive has been reasonable."
"The solution's pricing is excellant. It costs 65 dollars a month for top tier plan."
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Top Industries

By visitors reading reviews
Outsourcing Company
15%
Marketing Services Firm
13%
Comms Service Provider
11%
Retailer
7%
Outsourcing Company
16%
Construction Company
12%
Comms Service Provider
11%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Large Enterprise3
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise1
Large Enterprise3
 

Questions from the Community

What needs improvement with Apollo.io?
When it comes to USA contacts, it can be challenging. Some Apollo.io numbers are incorrect, especially when cold calling. The numbers often go unanswered, and when someone does answer, it's frequen...
What is your primary use case for Apollo.io?
From my perspective, I use Apollo.io to get and run simultaneous campaigns including LinkedIn outreach, email outreach, and cold calling. When it comes to cold calling, we find contact numbers. For...
What needs improvement with Pipedrive?
New features sometimes seem bolted on rather than being smooth.
What advice do you have for others considering Pipedrive?
I'd recommend Pipedrive since it's easy to use and handles simple processes effectively. I'd rate the solution nine out of ten.
 

Comparisons

 

Overview

 

Sample Customers

Information Not Available
Samsung, Amazon, SkyScanner, TDW, Vimeo, ReMax, Festo
Find out what your peers are saying about Apollo.io vs. Pipedrive and other solutions. Updated: September 2026.
913,806 professionals have used our research since 2012.