Pipedrive vs monday.com comparison

monday.com and Pipedrive are both solutions in the CRM category. monday.com is ranked #5 with an average rating of 8.1, while Pipedrive is ranked #21 with an average rating of 8.5. monday.com holds a 1.2% mindshare in CRM, compared to Pipedrive’s 1.1% mindshare. Additionally, 98% of monday.com users are willing to recommend the solution, compared to 78% of Pipedrive users who would recommend it.

monday.com

Read 234 monday.com reviews

6,245 Views
2,311 Comparison Views

98% willing to recommend

Pipedrive

Read 13 Pipedrive reviews

2,064 Views
1,527 Comparison Views

78% willing to recommend

monday.com

Pipedrive

Comparison Buyer's Guide

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Executive SummaryUpdated on Jan 11, 2026

monday.com and Pipedrive are competitors in the project management software category. monday.com appears to have an edge with its diverse capabilities and customization, while Pipedrive stands out with its ease of use and focus on sales pipeline management.

Features: monday.com is known for its diverse project management features, including automation, task management, and the ability to integrate with various tools. It allows users to customize boards, providing flexibility for different project needs. Pipedrive is simpler but focuses effectively on sales pipeline management with capabilities like robust reporting and easy customization, appealing to businesses focused on sales tracking.

Room for Improvement: monday.com users are seeking more advanced automation options, comprehensive integration capabilities, and improvements in mobile usability and notifications. Pipedrive users desire enhancements in integration, expanded automation features, and reporting improvements to compete with advanced CRM systems.

Ease of Deployment and Customer Service: monday.com supports both cloud and on-premises deployment, offering wide-ranging access. Its customer service is responsive but could benefit from more personalized support. Pipedrive, being primarily cloud-based, offers simplicity in deployment. While customer support is prompt, some users desire more personalized assistance.

Pricing and ROI: monday.com is viewed as a reasonably priced investment for its broad capabilities, especially by larger teams, with significant ROI reported. Pipedrive is praised for its cost-effectiveness and feature balance, making it a suitable choice for smaller or new CRM adopters.

To learn more, read our detailed Pipedrive vs. monday.com Report (Updated: March 2026).

Buyer's Guide

Pipedrive vs. monday.com

March 2026

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Helped 885,264 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

monday.com

Ranking in CRM

5th

Ranking in Opportunity Management

4th

Average Rating

9.4

Reviews Sentiment

7.3

Number of Reviews

234

Ranking in other categories

Project Portfolio Management (3rd), Project Management Software (2nd), Marketing Management (4th)

Pipedrive

Ranking in CRM

21st

Ranking in Opportunity Management

5th

Average Rating

8.2

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Local Government CRM (7th), Sales Force Automation (10th)

Mindshare comparison

As of March 2026, in the CRM category, the mindshare of monday.com is 1.2%, down from 4.3% compared to the previous year. The mindshare of Pipedrive is 1.1%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

CRM Mindshare Distribution
Product	Mindshare (%)
monday.com	1.2%
Pipedrive	1.1%
Other	97.7%

CRM

Featured Reviews

Shreyans Parekh

Vice President, Finance and Operations at Fruitist

Centralized workflows have boosted cross-team collaboration and made complex projects manageable

monday.com can continue to improve their AI capabilities. When comparing monday.com to several alternatives when I was evaluating a project and project management, product road mapping, and workflow management platform for us, I looked at competitors such as Asana, ClickUp, SmartSheet, Airtable, and Notion. In my opinion, competitors such as Airtable and SmartSheet, especially followed by Asana and ClickUp, have worked on their AI and generative AI roadmap to combine database functionality with a very user-friendly interface for knowledge management and project tracking, essentially combining both worlds. Their AI is more sophisticated than what monday.com has released thus far. They provide a cleaner task-focused workflow management platform and I think that monday.com can still improve on this core piece of their technology. I think monday.com could also seek to be more process-oriented and intuitive. Other alternatives such as Asana and SmartSheet offer that approach. There is a steeper learning curve to learn monday.com in my opinion compared to Airtable, Asana, and others because I have also used those tools and platforms at other organizations. There is a bit of a learning curve with new users on monday.com because it is not as streamlined as I have experienced with competitors such as SmartSheet or Airtable. The capability sets are great, however, you may need to be hand-held via a monday.com rep when you get started within your organization or view the library of tutorials that monday.com has available. You can also view them on YouTube and that will help you get started on monday.com.

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Willem Lambrechts

Managing Director at Drebbel

Offers the ability to create multiple pipelines and the flexibility in filtering and reporting

We do a lot of analytics and reporting ourselves. We don't necessarily use all the features that Pipedrive provides, but it's very helpful at least. It has streamlined our deal-closing process. We use it for everything. When we create a lead, we put it into Pipedrive. That lead can be converted into an opportunity, which we manage through our whole pipeline. This includes having all data related to the opportunity in one place. Once the deal is closed, we use Pipedrive to follow up on the invoices until they are paid. We also manage sales commissions and payments to our salespeople through Pipedrive.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The company has absolutely benefitted from this tool as a project management tool and is great for remote work as well."

"Being able to see everything at a glance and check task status, is wonderful."

"The best feature for us would be the automation and how they can be set up to email, provide an update, and assign to different people all on different triggers."

"By automating things I save enough time to make Monday.com worth every dollar without accounting for the rest of the features."

"Being able to keep track of everything has never been so easy."

"The automation capabilities are great; it allows us to build workflows between departments."

"We use also integration with Jira, to see the updates so the CSM team can see the update from Jira."

"It is an invaluable tool to my team and prevents miscommunication among the company as a whole."

More monday.com pros

"The biggest and the best feature is the view that you get when you log in. You have a board like Kanban when you log in, and you've got a column on the left and several other columns that move to the right, depending on where you are in a particular deal. If it's a prospect or someone who is just looking, you move it along the process, and it really helps you keep track of where you are."

"The most useful stuff for me is that it's very flexible with all the data structures...Stability-wise, I rate the solution a ten out of ten."

"The solution is very stable."

"The biggest and the best feature is the view that you get when you log in, where you have a board like Kanban with columns that help you move deals along the process and really keep track of where you are."

"The most valuable feature is the ability to create timelines and custom fields."

"Our primary use case for this solution ranges from using it for daily activities in sales to forecasting and KPIs and following up on every deal we are working on and every lease we are opening."

"The most useful thing is the ability to create multiple pipelines and the flexibility in filtering and reporting."

"The initial setup is straightforward."

More Pipedrive pros

Cons

"We've tried to use the marketing analytics and some of the integrations to pull outside data in, but they've never worked well."

"The workload section has improved, however, there are still areas for improvement in terms of things that don't quite work as they should."

"It is difficult to create templates for repeat use cases."

"I'm unable to send messages or update any projects from my tablet or cell phone which makes it hard when you are in the field all day and can't be at your desk."

"The only thing that I would change, and I'm not sure if this is part of the settings that need to be fixed by the user itself, not by the admin, is that sometimes it would be convenient to make your own categories, and it makes it difficult to constantly go and talk to my boss to get them."

"There are so many bells and whistles that I don't feel like I'm using Monday to its full potential."

"Poor implementation and training have caused individuals to reject using the platform."

"We need more cross-API integration with creative apps in the Adobe Suite and other communication platforms."

More monday.com cons

"In future releases, I would like to have a highly intelligent integration service where you can easily connect PipeDrive with other tools, even if you are not a developer."

"New features sometimes seem bolted on rather than being smooth."

"The product is expensive."

"The tool's APIs are challenging. It should also be compliant with HIPAA, FINRA and GLBA. The data centers should be within US so that they are compliant with regulations."

"You must pay more if you need an additional feature."

"Reporting capabilities of the solution could be improved."

"Pipedrive has some weaknesses against Salesforce."

"The form builder works even though it has some shortcomings...Also, the forms don't have the ability to avoid or stop people from signing up if they don't have a corporate email."

More Pipedrive cons

Pricing and Cost Advice

"The pricing of monday.com is worth it."

"Though I am unsure about the product's pricing plan, there is a need to make monthly payments towards the licensing costs attached to the solution, and it operates on a per-user plan."

"The project manager would be responsible for any licensing fees. As an end-user, we just follow suit."

"The pricing is totally fair. I don't have any issues with it."

"The enterprise plan looks expensive because we don't understand the value as monday.com users. The pro level and other packages seem reasonable."

"I wasn't involved with the licensing, but I believe it's negotiable."

"The product is not expensive."

"I think monday.com's paywalls are a little too high. Some basic features are locked behind the premium subscription. Some applications they offer within their subscription model are locked in an expensive package. These applications provide functionality that would benefit small teams, but it's too much money for a startup or a small business."

More monday.com pricing and cost advice

"Pipedrive is relatively more affordable than other solutions."

"The solution is affordable."

"As of now, the pricing and value are quite good."

"The price of Pipedrive has been reasonable."

"Pipedrive keeps increasing the prices, which is becoming a bit annoying. It was reasonable when we started, but now they're increasing all the time."

"Pipedrive is the most cost-effective in terms of the balance between cost and features. I would take Pipedrive over HubSpot or Zoho CRM. It's well-positioned on the market."

"The solution's pricing is excellant. It costs 65 dollars a month for top tier plan."

"We pay $1000 a month for the tool."

More Pipedrive pricing and cost advice

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Top Industries

By visitors reading reviews

Manufacturing Company

Construction Company

Financial Services Firm

Comms Service Provider

Outsourcing Company

11%

Computer Software Company

11%

Comms Service Provider

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	180
Midsize Enterprise	27
Large Enterprise	30

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	1
Large Enterprise	3

Questions from the Community

Do you recommend Monday.com?

Monday.com is one of the best project management softwares available on the market. It lets you create and customize the tools you need to run every aspect of your work. I particularly favor it bec...

See all answers

What needs improvement with monday.com?

One way monday.com can be improved is by enhancing the notification system, which is not trustworthy for me, as some notifications are very overwhelming. I also see a need for more tools to input d...

See all answers

What is your primary use case for monday.com?

The main use case for monday.com is to track project progress from start to finish, beginning with the sales team and continuing through the onboarding process. It helps keep our teams aligned and ...

See all answers

What is your experience regarding pricing and costs for Pipedrive?

The pricing is satisfactory.

See all answers

What needs improvement with Pipedrive?

New features sometimes seem bolted on rather than being smooth.

See all answers

What advice do you have for others considering Pipedrive?

I'd recommend Pipedrive since it's easy to use and handles simple processes effectively. I'd rate the solution nine out of ten.

See all answers

Comparisons

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Compared 6% of the time

Asana vs monday.com

Compared 5% of the time

Odoo vs monday.com

Compared 5% of the time

Wrike vs monday.com

Compared 5% of the time

Smartsheet vs monday.com

Compared 4% of the time

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Compared 11% of the time

Zoho CRM vs Pipedrive

Compared 10% of the time

noCRM.io vs Pipedrive

Compared 9% of the time

Freshsales vs Pipedrive

Compared 8% of the time

Pipeliner CRM vs Pipedrive

Compared 5% of the time

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Product Reports

Buyer's Guide

monday.com

March 2026

Download monday.com product report

Buyer's Guide

Pipedrive

March 2026

Download Pipedrive product report

Overview

Monday.com enhances project management with automation, customization, and a user-friendly design, featuring Gantt charts, real-time updates, and extensive tool integrations.

Monday.com offers automation, customization, and user-friendly interfaces to improve project management capabilities. Its features, including Gantt charts, real-time updates, and integrations with tools like Slack and Google Suite, help teams streamline workflows. Users benefit from color coding, task assignments, subitems, and dashboards for a comprehensive project overview. Notifications, file-sharing, and forms increase collaboration, while templates simplify processes. However, it requires enhancements in user experience, speed, and mobile features. Challenges include limited boards, excessive notifications, and integration issues with Google Calendar and QuickBooks. Businesses use Monday.com for CRM tasks, sales tracking, marketing, and creative projects across fields like architecture, biotech, and nonprofits.

What are the key features of Monday.com?

Automation: Automate repetitive tasks to focus on more strategic activities.
Customization: Tailor workflows with adaptable templates and settings.
Integrations: Seamlessly connect with popular tools for enhanced functionality.
Gantt Charts: Visualize project timelines and dependencies with ease.
Real-Time Updates: Receive instant updates to stay informed and agile.

What benefits or ROI should users expect?

Enhanced Efficiency: Streamlined workflows lead to better time management.
Improved Collaboration: Active communication and file-sharing reduce email dependencies.
Adaptability: Customization options cater to diverse project needs.
Comprehensive Overview: Dashboards offer clear insights into project progress.
Resource Management: Efficient scheduling and task allocation optimize resources.

In industries like architecture, biotech, and nonprofit, Monday.com facilitates communication, task tracking, and collaboration for remote teams. It is commonly utilized for CRM, sales tracking, marketing, and creative project management, ensuring workflow organization and client management are streamlined.

monday.com

Pipedrive CRM, a SOC 2 Certified Service Provider, is built around activity-based selling. It ensures total visibility through its Pipeline Management tool with a clear visual interface that prompts you to take action, remain organized and stay in control of a complex sales process, Sales Reporting that provides visual report, understands pipeline metrics, tracks and tests sales process and shows sales split by product. Pipedrive CRM boosts productivity, optimizes the Sales Process, It has an import/export feature that safeguards against human error. It is fully customizable, has multiple usage possibilities and can automatically creates contacts in your pipeline.

Pipedrive

Sample Customers

Raw Digital, Wix, Discovery, Frost & Sullivan, Adidas, Asos, Uber

Samsung, Amazon, SkyScanner, TDW, Vimeo, ReMax, Festo

Buyer's Guide

Pipedrive vs. monday.com

March 2026

Free Report: Pipedrive vs. monday.com

Find out what your peers are saying about Pipedrive vs. monday.com and other solutions. Updated: March 2026.

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