"The solution's ease of use is its most valuable aspect."
"I like the integration with Watson and the possibility to have an intelligent reading of all the customers' documents."
"IBM Robotic Process Automation is very easy to use."
"If you have a business process, and once you have automated that process, you have a readily available workflow in place."
"The quality is great! It's very strong and has a very strong platform."
"Using the tool actually ends up teaching you about making workflows more efficient."
"It is really flexible in what it can do."
"The most valuable aspect for myself was access to the .net framework. If I couldn't figure something out using the objects that they had provided, I could bring in the .net objects and do so using similar logic that I would in a .net or C sharp coding language. Having that familiarity was helpful."
"Pega Robotics offers all the required features to build end-to-end process automation like any other similar tools. It's unique development style using data line and control flow line makes it easy to debug through the flow."
"The workflow system is very intuitive."
"They are leaders in the same industry."
"The most valuable features are the loops to lookup tables to read the data."
"The tech support is highly available and there is plenty of online training available."
"The time it takes for approvals, and risk analysis could be faster."
"IBM should provide specific solutions for specific problems, like templates for invoicing processes, or general templates for creating efficient processes."
"This RPA should be under the umbrella of BPM. This is what the future should be."
"Stability could be better."
"We're based in Thailand, but the documentation is not in Thai, which makes it difficult for us. If they could translate all of their documentation into our language, we'd be very grateful."
"The ease-of-use could be improved."
"You cannot use a two-dimensional array to read the data."
"Pega has a no-code low-code environment. We do everything based on established rules. You kind-of have to learn how all their rules work and how it works for robotics before you can use the solution effectively."
"I would like to see an enhanced auditing feature included."
"The handwritten structured and semi-structured data recognition accuracy is much lower and is an area that definitely needs to improve."
"The OCR capabilities of the solution could be improved."
"The development experience needs to be improved."
"I have faced many scenarios in the business workflow, where a few applications run on the Citrix environment. That could be a critical part of the process without which business won't be able to accept the automation solution. Because of one small bottleneck, you will lose a very good candidate for process automation."
IBM Robotic Process Automation with Automation Anywhere enables you to automate the highly repetitive tasks normally performed by humans with robotic process automation (RPA) so you can boost employee productivity and allow employees to focus on higher-value knowledge work. The RPA solution from IBM includes market-leading RPA technology from Automation Anywhere, Inc. that is pre-integrated with IBM Business Process Manager Express, which allows organizations to orchestrate and manage multiple RPA bots, and better handle business process exceptions.
With Pega Robotic Process Automation (RPA), organizations can automate the mundane, tedious, time-consuming, manual work that is hampering productivity and efficiency. Whether adjudicating claims, onboarding customers or employees, reconciling financials, updating customer information in systems record, Pega RPA can manage the work across your enterprise.
IBM Robotic Process Automation (RPA) is ranked 17th in Robotic Process Automation (RPA) with 5 reviews while Pega Robotic Process Automation is ranked 10th in Robotic Process Automation (RPA) with 8 reviews. IBM Robotic Process Automation (RPA) is rated 8.6, while Pega Robotic Process Automation is rated 7.8. The top reviewer of IBM Robotic Process Automation (RPA) writes "Once you have automated a business process it offers a readily available workflow ". On the other hand, the top reviewer of Pega Robotic Process Automation writes "A very flexible solution with broad capabilities that gets easy to use with time". IBM Robotic Process Automation (RPA) is most compared with UiPath, Automation Anywhere (AA), Microsoft Power Automate and Blue Prism, whereas Pega Robotic Process Automation is most compared with UiPath, Blue Prism, Automation Anywhere (AA), Microsoft Power Automate and Microsoft Dynamics CRM. See our IBM Robotic Process Automation (RPA) vs. Pega Robotic Process Automation report.
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