We performed a comparison between Microsoft Power Automate and Pega Robotic Process Automation based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The templates on offer are very good."
"It helps with the feedback mechanism, where we need to determine the relevant team and obtain their email addresses."
"Instead of manually triggering payments through the website, everything was done through robotic process automation (RPA), saving us a lot of time."
"The technical support is good."
"The solution is easy to understand and to develop connectors."
"It is a great solution for simple automation activities or simple automation of simple tasks. It is also integrated with Office 365. Integration is an absolute breeze with any RPA software."
"Third-party integrations with third-party applications are quite easy."
"The solution is comparatively quick to deploy for making smaller automation processes."
"The most valuable feature of Pega Robotic Process Automation is the technique: you can create a user interface that can interact with a human being for attended robots."
"The feature I like best in Pega Robotic Process Automation is that I'm able to add external DLL section codes. I can inject the JavaScript, and I can write VB.NET, C#.NET, and DLL codes, then inject those codes into the existing process. Mainly, from a development perspective, I like that feature a lot, so if anything is not supported by Pega Robotic Process Automation, then I can build that either in JavaScript or in .NET, then use those functions within the IP."
"If you want to make any kind of base automation, you can easily code exactly what you want."
"It helped cut short the release cycle by almost 40% compared to the previous solution."
"Pega Robotic Process Automation's most valuable feature is that it is robust. Additionally, they have plenty of online documents that are good and Pega Academy is helpful, they are doing a great job. They give training on practical use cases. They take domain use cases, and they are great."
"Pega is very mature. It's very old. They have grown with time, and they have learned. Other robotic process automation solutions are basically focused on only doing the automation, whereas Pega also gives you a workflow system so that you can create a workflow."
"The tech support is highly available and there is plenty of online training available."
"Its stability has been good."
"It should work better for Angular websites, as it has a lot of problems."
"We expect Microsoft Power Automate to work like any other RPA software, but at present, it is fairly lax, especially in the RPA space. We have a very limited set of use cases today for Microsoft Power Automate. Microsoft should make it a full-featured RPA product like other solutions that we use, such as Automation Anywhere, Blue Prism, and UiPath. This is predominantly the area that they need to improve on. Microsoft Power Automate is quite complex to use as well, especially if you want to do advanced workflows or advanced automation. The regular simple workflows are quite easy and straightforward, but the moment you want to do something complex, it is almost impossible for one of our employees to work on it."
"The OCR part or scanning of documents is missing."
"The solution's licensing model is very complex and not straightforward."
"The thing which needs the most improvement is really the documentation. It should have better details of the processes."
"The debugging tools require improvement as well as the monitoring which goes along with it."
"I've had issues with reordering columns. When I tried to do it, it seemed to take a long time, and then, later, it gave me some kind of error."
"The technical support has room for improvement."
"Excel connectors need to be improved as there are a few connectors in Excel areas."
"It's difficult not knowing when alerts will arrive."
"They have tied the deployment with the Pega BPM product, the robot manager. You need to have the BPM installed."
"Pega has a no-code low-code environment. We do everything based on established rules. You kind-of have to learn how all their rules work and how it works for robotics before you can use the solution effectively."
"Rule versioning and deployment to enable parallel development could still be improved"
"The way integration classes are created could be improved."
"What I don't like that much in Pega Robotic Process Automation is its monitoring tool because that tool is tightly connected with the platform. If the Pega team can deploy the monitoring tool separately, so that it's a separate solution altogether, then that would be good because currently, if you have to use the monitoring tool, then that means you have to use the Pega Robotic Process Automation platform. The initial setup for Pega Robotic Process Automation also needs improvement because it is complex. The only additional feature I'd like to see in the solution is for the monitoring tool to be a stand-alone rather than being tightly coupled with the Pega platform. Looking at the current features of Pega Robotic Process Automation concerning application automation, it covers most of my needs currently."
"I would like to see an enhanced auditing feature included."
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Microsoft Power Automate is ranked 2nd in Robotic Process Automation (RPA) with 123 reviews while Pega Robotic Process Automation is ranked 9th in Robotic Process Automation (RPA) with 22 reviews. Microsoft Power Automate is rated 7.8, while Pega Robotic Process Automation is rated 7.6. The top reviewer of Microsoft Power Automate writes "Provides valuable integration with other Microsoft tools". On the other hand, the top reviewer of Pega Robotic Process Automation writes "Great for UI creation, helpful support services, and reliable". Microsoft Power Automate is most compared with UiPath, Automation Anywhere (AA), Blue Prism, IBM Robotic Process Automation (RPA) and Nintex RPA, whereas Pega Robotic Process Automation is most compared with UiPath, Blue Prism, Automation Anywhere (AA), Pega CRM and WorkFusion. See our Microsoft Power Automate vs. Pega Robotic Process Automation report.
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We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
