"The solution is easy to implement."
"Remote enablement feature and access to internal resources on the VPN."
"Using this solution has made things more convenient. Earlier, we had to depend a lot more on IT to find and resolve our issues."
"All features that we have deployed are useful. We do access office emails on our smartphones, and we have complete sync with Active Directory. Our calendar also gets synced in the MaaS360 application. We also ensure that the data from these official applications is not being misused by any of the employees. We have disabled cut, copy, paste, and all such features. It ensures that all the official data that our employees have on their smartphones is secure. Security is the paramount feature that we value in this product."
"The ability to send an iPad out to someone and have them auto-provision it when they are out in the field is fantastic. We don't have to have it all configured before we ship it. This is probably the biggest value add."
"MaaS can force people to lock their phones. Not everyone likes having a PIN and other security features on their phones, but this sets a requirement that you can't get your emails unless you have a PIN on your phone. That was a good feature, and we were able to easily increase the PIN from four digits to six digits. Overall, it was pretty user-friendly."
"One valuable feature is the ability to provide a secure environment. Another is the kiosk mode where MaaS360 can be used over a tablet or mobile device to ensure that a single application is used."
"The solution is quite stable."
"They always add more features to this product."
"The management and enrollment process is great, and with the asset management and instant action menu, we can easily maintain and support the users."
"The security features work well."
"In terms of valuable features, we liked the lock feature, the roll-out white feature, and the find feature. I think that Sophos had a GPS locator, so you could figure out where the phone was from a GPS location."
"The solution needs to offer live technical support. Right now, it's just a chat window and it's rather unhelpful."
"Zero day support is something they can work on. They can make it a little bit more user-friendly."
"Local technical support would be helpful."
"The look needs to be updated and it could be simpler to use."
"The price could be lower."
"User interface is basic and not very intuitive."
"We opted to go with Microsoft Intune because it just seemed to be a more mature and comprehensive enterprise solution, whereas IBM MaaS360 didn't seem to have the necessary breadth to manage all of our equipment. Along with laptops, I've had some BYODs. IBM MaaS360 just didn't seem as mature in our assessment."
"The user interface could definitely use some improvement."
"We would like to see graphics showing the use of each device."
"In terms of what could be improved, the initial configuration and setup of the environment could probably be made a little bit easier. There are so many pieces that go into it. Intune is absolutely insane and Sophos is better, but it still is a bit complex to get it all set up correctly."
"The features of Sophos Mobile could improve. The way the system works together could be better. Additionally, the integration with other Sophos products could improve."
"It could be more secure."
IBM MaaS360 is ranked 5th in Enterprise Mobility Management (EMM) with 11 reviews while Sophos Mobile is ranked 14th in Enterprise Mobility Management (EMM) with 4 reviews. IBM MaaS360 is rated 7.8, while Sophos Mobile is rated 7.0. The top reviewer of IBM MaaS360 writes "Provides access to local resources without a VPN, scales well, and it's easy to use". On the other hand, the top reviewer of Sophos Mobile writes "AI-Synchronized Security, Central administration, Asset management, Remote Support, saves valuable time and resources for other projects ". IBM MaaS360 is most compared with Microsoft Intune, VMware Workspace ONE, Cisco Meraki Systems Manager (MDM+EMM), SOTI MobiControl and Check Point Harmony Mobile, whereas Sophos Mobile is most compared with Microsoft Intune, VMware Workspace ONE, Jamf Pro, Lookout and Cisco Meraki Systems Manager (MDM+EMM). See our IBM MaaS360 vs. Sophos Mobile report.
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