We performed a comparison between Jamf Pro and Sophos Mobile based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Mobility Management (EMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It allows our clients to have the confidence to centrally manage policies for security. It helps them in securing the organization from a technology aspect."
"The Microsoft Windows Autopilot and Defender policies are the most valuable features of this solution."
"It is a very stable and scalable cloud-only solution."
"As the solution is a software as a service, the scalability is unlimited."
"There are so many features, but Windows Autopilot is one of the features that are very valuable for most customers."
"The most valuable includes managing everything from a single console."
"In terms of technical support, you will get an immediate response."
"Intune enables us to manage our devices from anywhere."
"From the reviews that we are getting, the feedback from the client, the tool is very good on the Jamf side - especially for the Macs."
"The zero-day support regarding new Apple hardware and Apple operating systems is very good."
"The self-service portal to share scripts and other tasks that have extremely minimized the need for calls to our support teams, or even sharing the applications we package and allowing users to pick and choose what apps they need or want, instead of just blanket installing everything from our old environment."
"If you want to manage macOS devices in your enterprise and want to make it as easy for the user as well as for the administrators, you should use the DEP with Jamf Pro."
"The self-service portal enables standard users to install and update software, change settings, and open organizational URLs."
"The user interface is great."
"The remote wipe and lock features are by far the best tools."
"We have been able to keep our tech department lean and mean, maximizing our efficiency by utilizing Jamf to set up our iPads for us, rather than installing each app one at a time."
"The solution is quite user-friendly."
"The management and enrollment process is great, and with the asset management and instant action menu, we can easily maintain and support the users."
"In terms of valuable features, we liked the lock feature, the roll-out white feature, and the find feature. I think that Sophos had a GPS locator, so you could figure out where the phone was from a GPS location."
"The utmost importance lies in mobile security and its performance."
"Sophos can block the Wi-Fi connection on a mobile device. That's one feature we wanted, but the main thing is the ability to disable the device if it's lost or stolen. We need to shut down PayPal, so it can't be used to make unauthorized purchases."
"I like the level of interaction that the product offers with the other products in our company's environment."
"The most valuable feature is the mobile device management capability. You can easily manage all of your mobile devices."
"The security features work well."
"Some enrollment features could be improved."
"The add-ons must be integrated into the solution."
"The policies we had in SCCM and AD offered features that are missing from Microsoft Intune."
"It would help if administrators could pinpoint the exact location of a stolen device to help law enforcement retrieve it and apprehend the suspect."
"It would be better if I could integrate it with my core group policy. I would like to have a group policy in my current environment, which has strict control, but those things are still missing. Although it has maximum compliance and security, it's not available on-premise."
"Integration with Mac devices requires some improvement."
"Regarding mobile devices, Intune is good, but there are other services that I would say are ahead of Intune from an administration and reporting point of view."
"I would like to see micro VPN. I like the way that some of the other providers have done something similar where, as you open that app on an end-point device, it creates a micro VPN straight into your device, which is quite a nice little feature. Also, Microsoft Intune relies heavily on its fellow products in the suite. It would be nice if Microsoft Intune could stand on its own two feet."
"I would love to see an integrated ticketing system built-in, better reporting templates to help analyze the data (software usage, etc.), and integration with FREE SSL Cert (letsencrypt.org) with auto-renewal."
"The response time for support could be significantly improved."
"I wish the inventory would have its own pane without having to do it as a search."
"The solution only makes sense if you have a lot of macOS products in your company."
"Apple does block certain actions from happening or disallows Jamf from making certain changes."
"We would like to have some of the extension attributes configured so that those extension attributes can be part of the core structure. They can make some of the extension attributes the actual attributes. They shouldn't be like add-ons."
"Currently, you need to scroll through pages and pages of icons (we have many icons that have been uploaded), and it can be tedious."
"Jamf Pro currently is only used on Mac computers and could improve by having compatibility with other operating systems. We have to use other tools to manage our Windows and Android devices. There could be other improvements but I am still exploring and learning more about the features."
"We have experienced issues in updating iOS devices when we set a minimum version requirement policy, and we do not have the option to force automatic installation. This means that the device must be supervised in order for updates to be applied, which we would like to see improved."
"For Sophos Mobile, it is difficult to get good support."
"The setup should be made easier."
"We would like to see graphics showing the use of each device."
"They continue to work on integration with mobile device management and mobile security. They are improving the protection but I think that the capabilities still need to be enhanced."
"The product does not work well in iOS."
"It could be more secure."
"The features of Sophos Mobile could improve. The way the system works together could be better. Additionally, the integration with other Sophos products could improve."
Jamf Pro is ranked 2nd in Enterprise Mobility Management (EMM) with 103 reviews while Sophos Mobile is ranked 9th in Enterprise Mobility Management (EMM) with 13 reviews. Jamf Pro is rated 9.6, while Sophos Mobile is rated 7.6. The top reviewer of Jamf Pro writes "Customizable with a self-service portal and a good security posture". On the other hand, the top reviewer of Sophos Mobile writes "Stable product with central administration to manage device security ". Jamf Pro is most compared with VMware Workspace ONE, ManageEngine Endpoint Central, SOTI MobiControl, Microsoft Configuration Manager and Jamf School, whereas Sophos Mobile is most compared with ManageEngine Endpoint Central, VMware Workspace ONE, Lookout, IBM MaaS360 and SOTI MobiControl. See our Jamf Pro vs. Sophos Mobile report.
See our list of best Enterprise Mobility Management (EMM) vendors.
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