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Jamf Pro vs Sophos Mobile comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Enterprise Mobility Management (EMM)
1st
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
254
Ranking in other categories
Configuration Management (2nd), Remote Access (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Jamf Pro
Ranking in Enterprise Mobility Management (EMM)
2nd
Average Rating
9.6
Reviews Sentiment
8.1
Number of Reviews
107
Ranking in other categories
Mobile Device Management (MDM) (1st)
Sophos Mobile
Ranking in Enterprise Mobility Management (EMM)
7th
Average Rating
7.6
Reviews Sentiment
7.1
Number of Reviews
22
Ranking in other categories
Unified Endpoint Management (UEM) (5th)
 

Mindshare comparison

As of May 2025, in the Enterprise Mobility Management (EMM) category, the mindshare of Microsoft Intune is 33.8%, down from 37.9% compared to the previous year. The mindshare of Jamf Pro is 12.5%, down from 14.0% compared to the previous year. The mindshare of Sophos Mobile is 2.7%, up from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Mobility Management (EMM)
 

Featured Reviews

Joseph Merusi - PeerSpot reviewer
Everything has worked better since we started using it
Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.
Pete C - PeerSpot reviewer
Customizable with a self-service portal and a good security posture
Policies enabled for self-service should have keywords attached, so that multiple search terms can direct to a single preferred result, without having to clutter the description field. The new remote support tool is still lacking features compared to other industry solutions. There is no built-in functionality for tracking changes over time for multiple devices. All patch reporting is only a current snapshot. The password management tools are fairly outdated. The web console (GUI) is slow with maddening UI/UX inconsistencies.
Ramunas Tranavicius - PeerSpot reviewer
Provides effective mobile security for small companies yet needs a clearer user interface and better support
We provide services to small companies with ten to fifty clients. It is important for us, as we operate as an IT company and system integrator, to deploy solutions like Sophos Mobile for mobile security and device management The features that stand out for maintaining mobile security are…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Intune device restriction policies enable me to enforce limitations on the device, like blocking the mobile camera or restricting the employees from using and inserting USB devices, including thumb drives and flash drives."
"One of the standout features of Intune is its seamless accessibility to work data, eliminating the need to be tied to an office or a desktop."
"Agile and easy to deploy MDM solution that covers the maximum number of policies. Stable, scalable, and with knowledgeable technical support."
"I like the fact that it's integrated with the rest of the Microsoft products, so customers can manage it from their Office 365 portal or Azure portal."
"The biggest asset is the range of device management options available with Intune, whether it is a Windows device, a Linux device, a Mac device, or mobile devices."
"The most valuable feature of Intune is the ability to reset a lost device and remove all the data."
"The feature I like the most is that we can perform remote tasks. If we want to retire or wipe out personal data or corporate data from a device, we can use Microsoft Intune remotely, and with the click of a button, data is removed automatically. Nothing needs to be done from the end-user side."
"For our clients, the conditional access feature along with different compliance policies that they can set is valuable."
"The Smart Groups have been very beneficial for quick reporting when a critical, out of cycle patch is required."
"The ease of use and access allows us to manage all of our devices collaboratively."
"Thanks to Smart Groups and patch management, a lot of the work being done is via a hands-off approach."
"Jamf Pro is the only product we can use at the moment because they are ahead of their competitors in zero-touch deployment for the end-user. Jamf Pro has a self-service feature that has helped us minimize our support cases. That's a feature the customers like very much."
"The self-service is invaluable to the user."
"It is a great tool. Its ease of use is fantastic. It is very simple, and you don't really have a high learning curve with this."
"I like the ability to modify it to suit our environment and the fact that, since it's an Apple-dedicated service, the integration is easy."
"The Self Service feature, which allows us to make apps available to our staff and students was essential."
"The security features work well."
"We can easily manage the devices because it's already in the cloud. For example, if any phone that belongs to the company is lost, we can easily erase the data."
"The remote management and cloud-based maintenance features of this solution are very useful for our organization."
"I recommend Sophos Mobile to medium-sized companies."
"I like the level of interaction that the product offers with the other products in our company's environment."
"Sophos can block the Wi-Fi connection on a mobile device. That's one feature we wanted, but the main thing is the ability to disable the device if it's lost or stolen. We need to shut down PayPal, so it can't be used to make unauthorized purchases."
"In terms of valuable features, we liked the lock feature, the roll-out white feature, and the find feature. I think that Sophos had a GPS locator, so you could figure out where the phone was from a GPS location."
"They always add more features to this product."
 

Cons

"I would like to see Intune improve its handling of hybrid domain joins."
"Intune should improve the management of non-Microsoft devices. It would be better to manage Mac, Android, and other non-Microsoft operating system devices within the same Intune interface."
"Intune should be much more granular in terms of supporting more Android cellular devices."
"They need to add more group policies. Intune currently does not have many group policies that you can deploy. Its reporting, which is very limited at the moment, also needs improvement. It will be great if they can add report customization. Its stability needs to be improved. Sometimes, when you register a device in Intune, it doesn't show up instantly on the engine portal on the admin side. They need to provide better support for complicated issues. They also have a long turnaround time."
"The solution needs to improve reporting. Sometimes, it shows double or triple entries of the same thing, which affects the count's accuracy. Also, some applications onboarded in Microsoft Intune do not get updated. When we look for solutions online, there is often no clear answer."
"For autopilot, there should be more granularity on the settings that they offer at this stage."
"Intune needs to incorporate more tools to reduce the number of third-party applications we rely on."
"The technical support could be improved."
"I would like to see Jamf add more training tutorials and documentation."
"The cheaper Jamf School is also a product that has been acquired and decked out to meet more educational needs for a good price. Some features of Jamf School aren't (yet?) available in Jamf Pro and for educational users/customers of Jamf Pro, it would beneficial to have these available in the Pro version too."
"Jamf should give the option to download individual device policy logs, as this capability would really help to diagnose issues."
"It would be nice if there was a built-in means of renaming computers that worked reliably."
"This solution would benefit from more focus on Self Service, such as Office 365 and GSuite integration."
"I would like to see tighter integration with Jamf Protect in the future releases of Jamf Pro."
"Jamf Pro should be standardized into one MDM product to make it more affordable and accessible."
"The product is pretty good as-is, but if anything could be improved I would say the UI could perhaps be a bit simpler. A mobile app to complement the web-based version, to perform specific tasks, would be nice to have - a good example of what I mean is the "Pulseway" MDM for Windows, they have a very useful and user-friendly mobile app."
"The registration of the product during the initial setup has some issues, and it's not easy to get the quote. It's a bit cumbersome."
"There may be necessary adjustments that need to be made because we are facing certain restrictions within the work profile."
"In terms of what could be improved, the initial configuration and setup of the environment could probably be made a little bit easier. There are so many pieces that go into it. Intune is absolutely insane and Sophos is better, but it still is a bit complex to get it all set up correctly."
"The features of Sophos Mobile could improve. The way the system works together could be better. Additionally, the integration with other Sophos products could improve."
"To manage the Apple devices is not that straightforward there are a lot of features the other third parties solutions are offering which Sophos Mobile is not."
"There is room for improvement in Sophos Mobile's security management for endpoint security."
"We encounter issues while working with iOS."
"I noticed that the VPN aspect is not included in Sophos Mobile. To acquire a VPN for mobile, I have to subscribe to Sophos endpoint, which only works on computers."
 

Pricing and Cost Advice

"On a scale of one to ten with one being the cheapest, the cost of Microsoft Intune is a five."
"Even if they charge a premium, they aim to provide equal value."
"Intune is inexpensive. It also comes bundled in some Office 365 licenses, so you can choose to purchase it separately or as a package."
"It is expensive. The cost depends on the license that we choose."
"There is a license required to use the solution. If you're core users in Office 365, for example, you have Outlook email and E3 license, this is only email. You have to buy an EMS license to have Microsoft Intune. It is expensive."
"For Microsoft 365 E5 clients, cost is not an issue as this product is one of the benefits."
"In terms of the product price and licensing costs, my company finds the product to be reasonably priced."
"Microsoft Intune has been incorporated into our Microsoft E5 licenses."
"The total ROI is worth every penny."
"I know that as a school we get a discounted price, which is good because without it we would not be able to afford it."
"Cloud is worth the small increase in price, but make the switch before you need it, and not during a global pandemic."
"JumpStart looks a little bit pricey; however, it is worth every penny."
"Licensing cost is dependent on the footprint and foreseen growth."
"With respect to pricing, Jamf Pro is the better bet."
"Don’t go into a sales call without knowing all the details of your system because Jamf has a ton of tools outside of Jamf Pro to offer and knowing them ahead of time is a must."
"This is a pricey solution."
"The licensing fees are paid based on a one-year or two-year subscription."
"Apple is starting to do beta testing with their own solutions and for much cheaper than Sophos Mobile's price."
"My company needs to make yearly payments for the licensing charges attached to the product."
"It is a cost-effective solution."
"Sophos Mobile is inexpensive."
"The licensing is paid on a yearly basis."
"The product is not suitable for smaller companies because its price is high."
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Top Industries

By visitors reading reviews
Educational Organization
20%
Computer Software Company
11%
Financial Services Firm
8%
Manufacturing Company
7%
Educational Organization
40%
Computer Software Company
10%
Financial Services Firm
7%
University
6%
Computer Software Company
15%
Manufacturing Company
7%
Consumer Goods Company
7%
Printing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What do you like most about Jamf Pro?
The most valuable features of Jamf Pro for me are the device locator, which helps find missing iPads, and the ability...
What is your experience regarding pricing and costs for Jamf Pro?
The pricing structure is one of the cons. However, the licensing model is simple and easy to manage from an MSP persp...
What needs improvement with Jamf Pro?
The biggest area for improvement is the price and the structure of Jamf's onboarding process, especially the mandator...
What do you like most about Sophos Mobile?
I like the level of interaction that the product offers with the other products in our company's environment.
What is your experience regarding pricing and costs for Sophos Mobile?
I find the licensing cost of Sophos Mobile to be somewhat expensive, rating it a four out of ten. There are also addi...
What needs improvement with Sophos Mobile?
The support for Sophos Mobile ( /products/sophos-mobile-reviews ) could be better. I also believe the portal itself r...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
JAMF Software Casper Suite
Mobile Control
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Xero, National Geographic, Oxford University, Via, University of Wisconsin-Eau Claire, Fallon, Cabela's
VIST Bank
Find out what your peers are saying about Jamf Pro vs. Sophos Mobile and other solutions. Updated: April 2025.
849,686 professionals have used our research since 2012.