Easy to use, flexible, and offers good support along with good integration capabilitiesThe form builder works even though it has some shortcomings. However, for me, the form builder could improve. Some stuff in the tool lacks some essential functionalities in other software. So in automation, they don't have a few things. So, normally with almost every email automation tool, you can segment people. Also, if you open the email or you didn't open it, or you click, or you didn't click, are a few things they don't have in the solution. Also, the forms don't have the ability to avoid or stop people from signing up if they don't have a corporate email. In short, the solution should have more automation options in the campaigns and also the ability to segment better in their forms, which can make it possible to not allow people to sign up if they don't have a corporate email, for example. The ability to segment in the forms is a small feature. However, if you are going to sign up on my form, I should be able to avoid or prevent you from signing up if you don't provide any mail, specifically a corporate email. So, one can sign up on their phone with email, Hotmail, or whatever, and I would like to filter that. It's a small feature, but I'm generally happy with the rest of the tool.
