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Helix ALM vs Tricentis Tosca vs Tricentis qTest comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.1
Helix ALM improved traceability, collaboration, and efficiency, reducing project delays and costs, while enhancing project visibility, control, and defect detection.
Sentiment score
1.0
Tricentis qTest delivers ROI by enhancing efficiency, visibility, and collaboration, with quick adoption, ease of use, and seamless upgrades.
Sentiment score
6.7
Tricentis Tosca offers positive ROI through quick test automation, benefiting agile environments by reducing testing time and costs.
Due to the fast adoption, there is a quick ROI along with faster and better maintenance due to Tosca's AI and self-healing aspects.
Senior Director at a tech vendor with 10,001+ employees
Tasks that typically take ten hours are reduced to two to three hours, representing a threefold productivity gain.
Senior Director at Ascendion
 

Customer Service

Sentiment score
6.9
Helix ALM's customer service is praised for being responsive, knowledgeable, and efficient, aiding users with excellent support and onboarding.
Sentiment score
1.0
Tricentis qTest customer service is responsive and effective, despite integration challenges and occasional slower first-tier support.
Sentiment score
6.7
Tricentis Tosca's customer service is efficient and knowledgeable, though some users experience delays and desire process improvements.
Support has never been an issue, except for consulting which Tricentis charges for.
Senior Director at a tech vendor with 10,001+ employees
My experience has been positive; their response to emails or phone calls in tech support is fast, usually between eight to ten hours.
Senior Director at Ascendion
The overall competence of the support has declined; previously, the support was very good, but recently, it has become difficult to reach them and get solutions, and it's taking a lot of time.
Technical Architect at MOURI Tech
Response through chat has been replaced by chatbots, which has impacted the experience.
Sr Test Automation Architect at a tech services company with 501-1,000 employees
 

Scalability Issues

Sentiment score
5.0
Helix ALM is praised for its scalability, integration, and stable performance, making it ideal for large, growing teams and projects.
Sentiment score
8.3
Tricentis qTest offers scalable, seamless performance supporting global teams, requiring minimal maintenance, with robust integration and feature growth.
Sentiment score
7.2
Tricentis Tosca is praised for scalability, effectively managing concurrent tests and meeting enterprise requirements despite some cost challenges.
It covers a breadth of applications and products, demonstrating excellent scalability that I have seen in reality.
Senior Director at Ascendion
Scalability is excellent with Tricentis Tosca.
Senior Software Engineer 2 at a tech services company with 51-200 employees
 

Stability Issues

Sentiment score
7.3
Helix ALM is praised for its robust performance, reliability, and high responsiveness, especially during complex tasks and updates.
Sentiment score
8.1
Tricentis qTest offers stable performance with rare downtime, consistent availability, and improved integration, receiving positive user feedback.
Sentiment score
7.4
Tricentis Tosca is generally stable, with minor errors, and users highly rate its reliable automated testing capabilities.
As for stability and performance, apart from a few hiccups and glitches, Tricentis qTest worked fine.
Quality Specialist 2A at a financial services firm with 10,001+ employees
For performance and stability, Tricentis Tosca deserves a 10 out of 10.
Senior Software Engineer 2 at a tech services company with 51-200 employees
The stability of Tricentis Tosca is rated ten out of ten. It is very stable.
Senior Director at Ascendion
I find stability issues when using the Vision AI feature; Tricentis Tosca is not very stable.
Test Automation Specialist at Accenture
 

Room For Improvement

Users find Helix ALM slow, unintuitive, with limited reporting, poor integration, and inadequate documentation.
Tricentis qTest requires improved reporting, better integration, enhanced user interface, installation processes, and faster, robust support and features.
Tricentis Tosca struggles with upgrades, high costs, mobile testing difficulties, and requires improvements in AI, UI, and reporting.
It also does not allow for task tracking or calculating time spent on tasks, which affects project timelines.
Test Automation Specialist -Full Stack at IBM
There may be missing features that should be included in the next release of Tricentis qTest, such as integration with other tools, specifically integration with Parasoft.
Quality Specialist 2A at a financial services firm with 10,001+ employees
The self-healing process should automatically handle any changes in web applications; for instance, if properties change inside the application, the tool should automatically take care of it, unlike other tools such as Mabl and TestComplete that have better self-healing capabilities.
Technical Architect at MOURI Tech
Moving to a cloud-based application rather than a desktop one could improve Tosca.
Sr Test Automation Architect at a tech services company with 501-1,000 employees
The Vision AI implementation works very slowly, affecting the speed of our work.
Test Automation Specialist at Accenture
 

Setup Cost

Helix ALM provides scalable, flexible pricing with per-user costs based on modules, and discounts for higher user counts.
Tricentis qTest offers moderate enterprise pricing, supports global teams, and includes options for volume discounts and optional tools.
Tricentis Tosca's pricing is high, appealing to large enterprises with flexible licensing, though costly for smaller companies.
The solution is expensive.
Senior Director at a tech vendor with 10,001+ employees
The pricing and execution of qTest are easy.
Test Automation Specialist -Full Stack at IBM
The pricing for Tricentis Tosca is extremely high, and I rate it as ten in terms of expense.
Senior Director at Ascendion
A yearly license costs around 20,000 euros.
Test Automation Specialist at Accenture
For enterprise customers, the cost is manageable because it provides solutions for multiple applications they want to automate.
Sr Test Automation Architect at a tech services company with 501-1,000 employees
 

Valuable Features

Helix ALM excels in managing requirements, tracking issues, and test management with flexibility, customization, robust traceability, and integration capabilities.
Tricentis qTest provides seamless integration, robust reporting, and scalable test management, enhancing agile testing efficiency across diverse needs.
Tricentis Tosca offers model-based automation, scriptless testing, drag-and-drop functionality, and AI optimization, enhancing ease of use and integration.
There are also AI insights available based on the data and defects raised, which gives a view of functionalities where there are challenges and where more regression needs to happen.
Senior Director at a tech vendor with 10,001+ employees
A valuable feature is the ease of uploading, as well as creating folders.
Test Automation Specialist -Full Stack at IBM
I have seen measurable benefits with Tricentis qTest in terms of time-saving and resource-saving.
Quality Specialist 2A at a financial services firm with 10,001+ employees
It allows for drag-and-drop functionality and demo automation in SAP-based applications, which can be challenging with other automation tools.
Sr Test Automation Architect at a tech services company with 501-1,000 employees
The most useful features of Tricentis Tosca include API scanning, basic web application automation, and data validation capabilities.
Test Automation Specialist at Accenture
The modular approach reduces scripting effort by at least fifty percent, which significantly cuts down on the script development time.
Senior Director at Ascendion
 

Mindshare comparison

Application Lifecycle Management (ALM) Suites Market Share Distribution
ProductMarket Share (%)
Helix ALM1.6%
Jira12.6%
Microsoft Azure DevOps10.3%
Other75.5%
Application Lifecycle Management (ALM) Suites
Test Management Tools Market Share Distribution
ProductMarket Share (%)
Tricentis qTest8.1%
OpenText Application Quality Management8.2%
TestRail7.7%
Other76.0%
Test Management Tools
Functional Testing Tools Market Share Distribution
ProductMarket Share (%)
Tricentis Tosca12.9%
BrowserStack7.5%
OpenText Functional Testing6.4%
Other73.2%
Functional Testing Tools
 

Featured Reviews

Harold Pogue - PeerSpot reviewer
Global IT Director of Digital Platforms. Digital and Connected Commerce at a healthcare company with 10,001+ employees
Helix ALM is insanely configurable, with great traceability, and flexibility
The most valuable features of Helix ALM are traceability and flexibility. One thing that distinguishes Helix ALM from other solutions is that it is a hybrid cloud model. Helix ALM is not a full cloud implementation like Valerian, Jira Jama, or Atlassian, where we just go through a browser onto the cloud. In the case of Helix, we have code that goes on our computer and then that communicates to the cloud. We have the backup and distribution capability of the cloud, but we have code executing on our machine, and we don't need to worry much about speed and internet lag problems.
reviewer2356440 - PeerSpot reviewer
Senior Director at a tech vendor with 10,001+ employees
User stories and test artifacts migrate seamlessly to innovative management tools
Customers are moving towards Tricentis due to their association with SAP. There is interest in understanding if there are connectors for converting UFT scripts to Tosca, as many customers are looking to make this transition. We have developed capabilities for automated migration from ALM to Tricentis qTest without any loss of data. However, for UFT to Tosca migration, scripts need to be rewritten as there are no automatic converters available. From a project perspective, there have not been many challenges with Tricentis products. The main improvement area would be developing a connector to move UFT scripts to Tosca, which would enable quicker and easier movement for customers. This would aid faster adoption of Tosca and ease the financial pressure on clients who currently need to invest in rewriting scripts.
reviewer2740515 - PeerSpot reviewer
Senior Software Engineer 2 at a tech services company with 51-200 employees
Automation test development becomes accessible and effective for functional testers
Tricentis Tosca is a codeless tool, making it easy for everyone to understand the transition of how to develop scenarios or test cases. In Tricentis Tosca, analyzing failures is straightforward because every time it fails somewhere, I get the screenshot, which helps me analyze how and why it failed. It has all the modules, including some pre-built ones that can be reused efficiently. Compared to other code tools such as Selenium, where I used to develop one script in one day, with Tricentis Tosca I can easily develop one script in four hours or three hours, saving four to five hours in a day.
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Top Industries

By visitors reading reviews
Manufacturing Company
13%
Healthcare Company
12%
Comms Service Provider
10%
Educational Organization
7%
Financial Services Firm
16%
Manufacturing Company
11%
Healthcare Company
10%
Insurance Company
9%
Manufacturing Company
12%
Financial Services Firm
12%
Computer Software Company
11%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise2
Large Enterprise2
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise3
Large Enterprise14
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise24
Large Enterprise72
 

Questions from the Community

Ask a question
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What is your experience regarding pricing and costs for Tricentis qTest?
The solution is expensive. For the features that are available, depending on the volumes of licenses we get, we are a...
What needs improvement with Tricentis qTest?
One of the things I noticed was the reporting part wasn't very good. It was hard to customize the dashboards in Trice...
What is your primary use case for Tricentis qTest?
The main use cases for Tricentis qTest are for test management, to keep test cases and execute those. Overall, centra...
How does Micro Focus UFT One compare to Tricentis Tosca?
We reviewed MicroFocus UFT One but ultimately chose to use Tricentis Tosca because we needed API testing. MicroFocus...
How does Tricentis Tosca compare with Worksoft Certify?
Tosca fulfills our business needs better because it is an end-to-end solution across technologies. We like that it is...
What do you like most about Tricentis Tosca?
For beginners, the product is good, especially for those who are interested in the quality side of software testing.
 

Also Known As

TestTrack
qTest
Orchestrated Service Virtualization
 

Overview

 

Sample Customers

Invision, Softing, CACI, Hunter Industries, ITSO, Itron, EEC, Database Consultants Australia, VirtualScopics, March Networks, WorkForce
McKesson, Accenture, Nationwide Insurance, Allianz, Telstra, Moët Hennessy-Louis Vuitton (LVMH PCIS), and Vodafone
HBO, AMEX, BMW Group, ING, Bosch, Austrian Airlines, Deutsche Bank, Henkel, Allianz, Bank of America, UBS, Orange, Siemens, Swiss Re, Vodafone
Find out what your peers are saying about Atlassian, Microsoft, OpenText and others in Application Lifecycle Management (ALM) Suites. Updated: January 2026.
881,821 professionals have used our research since 2012.