Executive SummaryUpdated on Nov 23, 2025
OpenText Application Quality Management and Tricentis qTest are leading contenders in the application quality management industry. OpenText stands out with its robust API functionality, making it ideal for large enterprises, while Tricentis qTest's seamless integration with JIRA and automation tools gives it a competitive edge for organizations focused on integration and customization.
Features: OpenText Application Quality Management offers robust API capabilities, customizable options, and global site accessibility, excelling in supporting up to 4,000 licenses. Tricentis qTest provides seamless integration with JIRA, a highly customizable interface, and efficient management of testing artifacts.
Room for Improvement: OpenText Application Quality Management is critiqued for high pricing, complex licensing, and limited browser compatibility alongside a need for better integration with agile tools. Tricentis qTest requires enhancements in reporting, defect management modules, and a simpler interface for beginners.
Ease of Deployment and Customer Service: OpenText Application Quality Management is available across various deployment models including on-premises and cloud environments, but its customer service is deemed average. Tricentis qTest offers diverse deployment models with commendable customer service, though some support experiences vary.
Pricing and ROI: OpenText Application Quality Management faces criticism for its high licensing costs that impact smaller businesses. In contrast, large enterprises find value in its features. Tricentis qTest, although also considered costly, offers feature-rich and integrative benefits that justify its price, providing significant time-saving and improved testing efficiency for large-scale deployments.
