Tricentis Tosca Reviews

Tricentis Tosca, it is very scalable. We are using it for end-to-end automation where we are working on completely different types of applications across different technologies. Tricentis Tosca supports more than 160 technologies as of 2018. It supports the majority of the applications generally available outside. You can directly start automating those applications and tools. It is can be easily scaled. We can execute test cases and we are able to automate very well. We are receiving more than 90 percent of coverage with the out-of-the-box Tricentis Tosca. We have more than 100 users who are utilizing this particular tool. We worked with customers where there are more than 200 licenses, which have started using it. There are different types of licenses and the users are different. We started using this tool for various projects in our application where there are data developers and automation testers. The client started utilizing those test cases for execution. Tricentis Tosca is the leading solution in the market. They have some competition, such as Selenium and Worksoft Certify. However, I do not find Selenium to be much of a competitor to Tricentis Tosca. Tricentis are investors in Selenium. The Tricentis team's main focus is not on their test applications but focuses on end-to-end automation. It is trying to convey itself as a complete package of test automation where it can perform functional testing automation from a single tool. We see Tricentis Tosca as a complete package solution.

The source controls that are in Tricentis Tosca have some problems. For example, if you use Selenium or use Java-based application, it's easy to match code from two developers. However, if you're a developer and going to look at Tricentis Tosca, it's very difficult to use the source control measure. If you have any issues with the tool, we had to go to the support system of Tricentis Tosca. We cannot change anything, such as the DLL files. We had to wait for them to deploy the package and it takes time. If I have some tool issue, it takes a month to resolve it, because normally the DLL comes, and then we have to recompile everything and then deploy it. It takes a lot of time. We use Copado as our CI/CD pipeline and Copado has no integration with Tricentis Tosca. Other solutions can support Copado, such as Jenkins or Areo. We are using a different approach to do the CI/CD operations.

It is very expensive as compared to other tools that we have in the market. Its price is the main challenge because of which it is sometimes hard to sell Tosca because customers don't have that kind of budget. Their license management should be improved. One of our customers is a global customer. They want to use one licensed server and then split the licenses based on the different users of the different business units, but currently, there is only one license server that everybody can access. There is no control, and that's why sometimes congestion can happen. It is good for Tosca because they can say, "Hey, your license count is overrun. So, you get more licenses or buy more licenses," but from a customer's point of view, this is really bad because they don't know exactly what usage is happening against each business unit because they can't group them. That's a big problem. So, for each group, they have to clear different license servers in different VMs. That's definitely a key area of improvement and a major challenge I have faced. They could also provide short-term licenses, such as three-month or four-month consumption licenses. In terms of the overall architecture, we need to have something light weighted rather than so heavy. If we have something light-weighted, it would definitely be easily adaptable for any customer. In terms of containerization, it is very hard to properly containerize Tosca. They can think around the architecture and simplify things, but to be fair to them, the product has grown organically, and it has always grown based on feature requests. Everybody has jumped in and provided feedback to them to develop new features every now and then. They always have had a busy pipeline, which I understand, but it has been a long need from a customer point of view to have a simplified architecture. They need to simplify their architecture, which they seem to be doing. Reporting has been the biggest challenge for a long time. There are quite a lot of third-party products, but there is no proper integration. Based on what I remember when I last spoke to them, they are working on a cloud platform, and they want to re-platform everything. I'm guessing they are addressing these issues in that platform. I've tried Vision AI that they have created, but it isn't there yet. They have oversold it. It looks promising, and in the next few years, hopefully, it will become very good. Their support can also be improved.