

Tricentis Tosca and Eggplant Test are competitors in the test automation market. Tricentis Tosca tends to have the upper hand for organizations seeking a scriptless and model-based automation solution, while Eggplant Test stands out for its strong image-based and OCR testing capabilities.
Features: Tricentis Tosca offers scriptless, model-based automation, making it accessible for non-technical users. It supports complex scenarios, offers drag-and-drop functionality, and excels in maintaining reusable components across various technologies like SAP and Oracle applications. Eggplant Test shines with its image-based testing and strong OCR capabilities, allowing for versatile testing across different platforms. It also provides flexible test execution, enhancing user interactions simulation in different environments.
Room for Improvement: Tricentis Tosca faces challenges with system upgrades requiring UI presence during test executions and struggles with certain complex loop structures. Eggplant Test could enhance its text recognition and event handling capabilities, and users have noted integration difficulties with certain tools and stability issues during large-scale testing.
Ease of Deployment and Customer Service: Tricentis Tosca offers flexible deployment options, such as on-premises, hybrid, and public cloud environments. Its customer service is generally strong, though with occasional responsiveness concerns. Eggplant Test primarily supports on-premises and public cloud deployments, and its customer support is highly responsive and knowledgeable, though some users find the premium support packages costly.
Pricing and ROI: Tricentis Tosca and Eggplant Test are both premium-priced options with high licensing costs. Tricentis Tosca offers various licensing types, potentially leading to high expenses for large-scale implementations but ensures rapid benefit realization. Eggplant Test is expensive for comprehensive setups but provides strong ROI by reducing manual testing costs through efficient automation. Users stress the importance of choosing the right licensing model to maximize value from either product.
Tasks that typically take ten hours are reduced to two to three hours, representing a threefold productivity gain.
Eggplant Test offers 24x7 support.
I'm not impressed because it depends on the resolution of the screen, so I wouldn't highly recommend this tool.
The overall competence of the support has declined; previously, the support was very good, but recently, it has become difficult to reach them and get solutions, and it's taking a lot of time.
My experience has been positive; their response to emails or phone calls in tech support is fast, usually between eight to ten hours.
There is no way to mark the importance or criticality of incidents when creating them.
It covers a breadth of applications and products, demonstrating excellent scalability that I have seen in reality.
Scalability is excellent with Tricentis Tosca.
For performance and stability, Tricentis Tosca deserves a 10 out of 10.
The stability of Tricentis Tosca is rated ten out of ten. It is very stable.
I find stability issues when using the Vision AI feature; Tricentis Tosca is not very stable.
For big problems and complex automation tasks, I would prefer UFT because it has more flexibility and is more effective.
The two-system architecture that we currently follow could be better replaced with a one-system architecture.
The self-healing process should automatically handle any changes in web applications; for instance, if properties change inside the application, the tool should automatically take care of it, unlike other tools such as Mabl and TestComplete that have better self-healing capabilities.
The Vision AI implementation works very slowly, affecting the speed of our work.
Moving to a cloud-based application rather than a desktop one could improve Tosca.
The pricing for Tricentis Tosca is extremely high, and I rate it as ten in terms of expense.
A yearly license costs around 20,000 euros.
For enterprise customers, the cost is manageable because it provides solutions for multiple applications they want to automate.
It can auto-heal the test cases and suggest new paths for testing, enhancing our ability to automate end-to-end journeys across various applications.
It can integrate with GitHub, allowing you to work with DevOps pipelines, so whenever you make changes in GitHub, it runs and checks the smoke testing on the server.
It allows for drag-and-drop functionality and demo automation in SAP-based applications, which can be challenging with other automation tools.
The features I find most valuable in Tricentis Tosca are that it's the easiest way to build the scripts and to do the CI/CD process; using Tricentis Tosca is very useful and easy.
The modular approach reduces scripting effort by at least fifty percent, which significantly cuts down on the script development time.
| Product | Market Share (%) |
|---|---|
| Tricentis Tosca | 17.1% |
| Eggplant Test | 3.8% |
| Other | 79.1% |

| Company Size | Count |
|---|---|
| Small Business | 4 |
| Midsize Enterprise | 3 |
| Large Enterprise | 14 |
| Company Size | Count |
|---|---|
| Small Business | 23 |
| Midsize Enterprise | 24 |
| Large Enterprise | 72 |
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Tricentis Tosca offers model-based testing that supports both technical and non-technical users through a user-friendly interface, enabling scriptless automation and seamless integration with UI and non-UI applications.
Tosca's modular approach enhances test maintenance and reuse while delivering comprehensive automation for diverse testing environments. Backed by risk-based testing and automated data management, it supports end-to-end testing across API, SAP, and desktop applications. Tosca's integration capabilities extend to environments like Salesforce, PHP webshops, and mobile apps, effectively enhancing Agile team workflows. Despite its strengths, room remains for improved reporting, object recognition, and more efficient upgrade processes. Enhancing documentation and mobile testing support could further elevate its functionality for many.
What key features does Tricentis Tosca offer?In retail, Tricentis Tosca automates inventory and transaction testing, ensuring efficient system updates. Financial services employ it for regulatory compliance through automated test scenarios in mainframe and PDF environments. Telecommunication companies utilize Tosca for API testing, aligning services across network platforms seamlessly.
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