

TestRail and Tricentis qTest are leading test management tools. Tricentis qTest seems to have the upper hand due to its comprehensive integration capabilities and feature set, making it suitable for complex IT environments.
Features: TestRail is noted for its reporting capabilities, user-friendly test case management, and ease of customization. Tricentis qTest is valued for its robust integration with other tools, automation support, and advanced functionalities suited for larger teams and complex project requirements.
Room for Improvement: TestRail users highlight limitations in integration with other software, occasional performance lags, and need for more advanced functionalities. Tricentis qTest users note areas for improvement in its reporting functionalities, initial setup complexity, and user interface enhancements.
Ease of Deployment and Customer Service: TestRail offers a straightforward deployment process and responsive customer service. Tricentis qTest, while offering good support, has a steeper learning curve during deployment. Users find TestRail easier to get started with, though both products provide reliable customer service.
Pricing and ROI: TestRail is considered cost-effective, with users reporting a high return on investment due to its affordable pricing model. Tricentis qTest, although more expensive, is deemed worth the cost for its extensive features. Users feel TestRail offers immediate financial benefits, whereas Tricentis qTest provides long-term value through its comprehensive capabilities.
Time-wise, it saves about fifteen to twenty percent compared to Excel, and money-wise, it's around ten percent.
Due to the fast adoption, there is a quick ROI along with faster and better maintenance due to Tosca's AI and self-healing aspects.
Sometimes, you really need to speak to a person, and arranging such calls is not easy.
I personally escalate Leapwork issues with the Leapwork support tech team, and they are very quick to solve problems.
Support has never been an issue, except for consulting which Tricentis charges for.
We achieved this scaling without any significant issues.
I have never experienced any issues with its scalability.
It has never had any issues.
As for stability and performance, apart from a few hiccups and glitches, Tricentis qTest worked fine.
TestRail lacks the functionality to map test cases to requirements and risks.
There may be missing features that should be included in the next release of Tricentis qTest, such as integration with other tools, specifically integration with Parasoft.
It also does not allow for task tracking or calculating time spent on tasks, which affects project timelines.
It offers good value for money.
The solution is expensive.
The pricing and execution of qTest are easy.
It significantly saves effort in managing test execution and managing all test cases.
The reporting capabilities and the simplicity of it make it user-friendly, as new users can easily understand the tool.
There are also AI insights available based on the data and defects raised, which gives a view of functionalities where there are challenges and where more regression needs to happen.
A valuable feature is the ease of uploading, as well as creating folders.
I have seen measurable benefits with Tricentis qTest in terms of time-saving and resource-saving.
| Product | Market Share (%) |
|---|---|
| TestRail | 10.1% |
| Tricentis qTest | 14.4% |
| Other | 75.5% |


| Company Size | Count |
|---|---|
| Small Business | 13 |
| Midsize Enterprise | 3 |
| Large Enterprise | 4 |
| Company Size | Count |
|---|---|
| Small Business | 3 |
| Midsize Enterprise | 3 |
| Large Enterprise | 14 |
TestRail helps you manage and track your software testing efforts and organize your QA department. Its intuitive web-based user interface makes it easy to create test cases, manage test runs and coordinate your entire testing process.
Easily track and follow the status of individual tests, milestones and projects with dashboards and activity reports. Get real-time insights into your testing progress and boost productivity with personalized todo lists, filters and email notifications. Efficient test management, get started today!
Tricentis is the global leader in enterprise continuous testing, widely credited for reinventing software testing for DevOps, cloud, and enterprise applications. The Tricentis AI-based, continuous testing platform provides a new and fundamentally different way to perform software testing. An approach that’s totally automated, fully codeless, and intelligently driven by AI. It addresses both agile development and complex enterprise apps, enabling enterprises to accelerate their digital transformation by dramatically increasing software release speed, reducing costs, and improving software quality.
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