Try our new research platform with insights from 80,000+ expert users

TestRail vs Tricentis qTest comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.5
TestRail improved productivity, collaboration, and accuracy in test management, providing valuable reporting, integrations, and an intuitive interface for users.
Sentiment score
1.0
Tricentis qTest enhances efficiency and returns with easy use, reusable features, and rapid adoption, despite skill set challenges.
Time-wise, it saves about fifteen to twenty percent compared to Excel, and money-wise, it's around ten percent.
Due to the fast adoption, there is a quick ROI along with faster and better maintenance due to Tosca's AI and self-healing aspects.
 

Customer Service

Sentiment score
2.5
TestRail offers responsive support, but complex issues often require improved service, with users favoring self-service resources and community help.
Sentiment score
1.0
Tricentis qTest support is generally quick and helpful but occasionally struggles with initial delays and setup communication.
Sometimes, you really need to speak to a person, and arranging such calls is not easy.
I personally escalate Leapwork issues with the Leapwork support tech team, and they are very quick to solve problems.
Support has never been an issue, except for consulting which Tricentis charges for.
 

Scalability Issues

Sentiment score
9.2
TestRail offers robust scalability and stability, handling varied team sizes effectively, though user monitoring improvements are noted.
Sentiment score
8.3
Tricentis qTest offers excellent scalability and ease of use for global teams, despite complex navigation for some users.
We achieved this scaling without any significant issues.
I have never experienced any issues with its scalability.
 

Stability Issues

Sentiment score
5.3
TestRail is highly praised for its stability, with users experiencing rare, quickly resolved issues and consistently rating it highly.
Sentiment score
8.1
Tricentis qTest is stable with minimal downtime, though users note occasional glitches and room for stability improvements.
It has never had any issues.
As for stability and performance, apart from a few hiccups and glitches, Tricentis qTest worked fine.
 

Room For Improvement

TestRail needs improvements in reporting, integration, user interface, defect management, API, technical support, pricing, and AI features.
Tricentis qTest needs faster reporting, better API documentation, improved JIRA integration, UI updates, and enhanced user management.
TestRail lacks the functionality to map test cases to requirements and risks.
There may be missing features that should be included in the next release of Tricentis qTest, such as integration with other tools, specifically integration with Parasoft.
It also does not allow for task tracking or calculating time spent on tasks, which affects project timelines.
 

Setup Cost

Enterprise users have mixed views on TestRail's pricing, appreciating discounts and scalability despite recurring costs and no perpetual license.
Tricentis qTest offers competitive yearly pricing for shared global licenses, with costs varying based on package size and features.
It offers good value for money.
The solution is expensive.
The pricing and execution of qTest are easy.
 

Valuable Features

TestRail offers intuitive test management, effective integrations, and user-friendly features for efficient, cost-effective test execution and organization.
Tricentis qTest offers intuitive test management, agile lifecycle support, and seamless integrations to enhance efficiency and global collaboration.
It significantly saves effort in managing test execution and managing all test cases.
The reporting capabilities and the simplicity of it make it user-friendly, as new users can easily understand the tool.
There are also AI insights available based on the data and defects raised, which gives a view of functionalities where there are challenges and where more regression needs to happen.
A valuable feature is the ease of uploading, as well as creating folders.
I have seen measurable benefits with Tricentis qTest in terms of time-saving and resource-saving.
 

Categories and Ranking

TestRail
Ranking in Test Management Tools
2nd
Average Rating
8.0
Reviews Sentiment
6.1
Number of Reviews
23
Ranking in other categories
No ranking in other categories
Tricentis qTest
Ranking in Test Management Tools
3rd
Average Rating
8.2
Reviews Sentiment
6.1
Number of Reviews
19
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Test Management Tools category, the mindshare of TestRail is 10.1%, down from 13.1% compared to the previous year. The mindshare of Tricentis qTest is 14.4%, up from 13.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Test Management Tools Market Share Distribution
ProductMarket Share (%)
TestRail10.1%
Tricentis qTest14.4%
Other75.5%
Test Management Tools
 

Featured Reviews

StuartBarker - PeerSpot reviewer
A tool that provides effective test management and real-time reporting capabilities
I have faced some issues with the integration between TestRail and Jira where the status of tests is not displayed (in Jira) due to I suspect security settings on the browser. In a large corporate environment, it is not easily changed. The support wasn't particularly helpful. It would be great if I could create custom reports, ideally with a tool designed specifically for that.
SamuLehikoinen - PeerSpot reviewer
Efficient and collaborative software testing providing comprehensive test management capabilities, seamless integration with various tools and impressive manual regression testing features
The user interface has a somewhat outdated design, which is certainly an area that could be improved. Some of the modules appear to be loosely connected, but despite these aspects, our overall experience with the tool was positive. When you begin integrating your testing tools with qTest, the available examples may not be very clear, and I believe this is an area that could be enhanced, particularly in terms of providing clearer integration guidance. While the tool's integration with various testing tools is impressive, there is room for improvement in showcasing more cases and benefits, especially through additional videos and documentation.
report
Use our free recommendation engine to learn which Test Management Tools solutions are best for your needs.
872,706 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
16%
Manufacturing Company
12%
Financial Services Firm
9%
Insurance Company
6%
Financial Services Firm
15%
Manufacturing Company
12%
Computer Software Company
9%
Healthcare Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise3
Large Enterprise4
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise3
Large Enterprise14
 

Questions from the Community

What is your experience regarding pricing and costs for TestRail by Gurock?
Pricing is reasonable for TestRail. It offers good value for money.
What needs improvement with TestRail by Gurock?
In TestRail, there is significant difficulty with roles and rights. They are not in the mainstream. The person who has the license has all the rights, which is understandable, but TestRail needs to...
What do you like most about Tricentis qTest?
I found the reporting aspect to be the most valuable as it provided a comprehensive overview of the efforts needed and the workload for individual tests.
What is your experience regarding pricing and costs for Tricentis qTest?
The solution is expensive. For the features that are available, depending on the volumes of licenses we get, we are able to get better discounts as strategic partners of Tosca. We can pass some ben...
What needs improvement with Tricentis qTest?
Customers are moving towards Tricentis due to their association with SAP. There is interest in understanding if there are connectors for converting UFT scripts to Tosca, as many customers are looki...
 

Also Known As

TestRail by Gurock
qTest
 

Overview

 

Sample Customers

Apple, Microsoft, Boeing, Intel, NASA, Amazon, HP, Samsung
McKesson, Accenture, Nationwide Insurance, Allianz, Telstra, Moët Hennessy-Louis Vuitton (LVMH PCIS), and Vodafone
Find out what your peers are saying about TestRail vs. Tricentis qTest and other solutions. Updated: September 2025.
872,706 professionals have used our research since 2012.