Tricentis qTest vs Zephyr Enterprise comparison

Tricentis and SmartBear are both solutions in the Test Management Tools category. Tricentis is ranked #3 with an average rating of 8.3, while SmartBear is ranked #7 with an average rating of 7.0. Tricentis holds a 14.6% mindshare in TMT, compared to SmartBear’s 7.2% mindshare. Additionally, 100% of Tricentis users are willing to recommend the solution, compared to 88% of SmartBear users who would recommend it.

Tricentis qTest

Read 18 Tricentis qTest reviews

1,852 Views
1,333 Comparison Views

100% willing to recommend

Zephyr Enterprise

Read 9 Zephyr Enterprise reviews

1,172 Views
1,008 Comparison Views

88% willing to recommend

Tricentis qTest

Zephyr Enterprise

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Sep 16, 2024

Tricentis qTest and Zephyr Enterprise are strong contenders in the test management software market. While Tricentis qTest is favored for its support and versatility, Zephyr Enterprise stands out due to its extensive feature range, making it the preferred choice for many.

Features: Tricentis qTest is known for its seamless integration with various testing tools, comprehensive reporting capabilities, and quick support. Zephyr Enterprise is valued for its flexibility in supporting a wide range of project methodologies, robust customization options, and an extensive set of features tailored to varied user needs.

Room for Improvement: Users suggest Tricentis qTest could improve its navigation structure, enhance performance analytics, and boost system efficiency. Zephyr Enterprise could reduce occasional system lags, speed up report generation, and simplify complex features. Tricentis qTest's navigation and analytics are more frequently mentioned in reviews.

Ease of Deployment and Customer Service: Tricentis qTest is noted for a straightforward deployment process and responsive customer service, appreciated for rapid issue resolution. Zephyr Enterprise offers a more complex deployment but provides comprehensive customer support.

Pricing and ROI: Tricentis qTest offers competitive pricing with an attractive ROI, highlighted for cost-effectiveness. Zephyr Enterprise, though potentially higher in setup costs, is considered worth the investment due to its extensive feature set and long-term benefits.

To learn more, read our detailed Tricentis qTest vs. Zephyr Enterprise Report (Updated: July 2025).

Buyer's Guide

Tricentis qTest vs. Zephyr Enterprise

July 2025

Download the complete report

Helped 866,561 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Tricentis qTest

Ranking in Test Management Tools

3rd

Average Rating

8.4

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

No ranking in other categories

Zephyr Enterprise

Ranking in Test Management Tools

7th

Average Rating

7.6

Reviews Sentiment

5.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of September 2025, in the Test Management Tools category, the mindshare of Tricentis qTest is 14.6%, up from 12.7% compared to the previous year. The mindshare of Zephyr Enterprise is 7.2%, down from 11.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Test Management Tools Market Share Distribution
Product	Market Share (%)
Tricentis qTest	14.6%
Zephyr Enterprise	7.2%
Other	78.2%

Test Management Tools

Featured Reviews

SamuLehikoinen

Partner Manager at Agiilit Oy

Efficient and collaborative software testing providing comprehensive test management capabilities, seamless integration with various tools and impressive manual regression testing features

The user interface has a somewhat outdated design, which is certainly an area that could be improved. Some of the modules appear to be loosely connected, but despite these aspects, our overall experience with the tool was positive. When you begin integrating your testing tools with qTest, the available examples may not be very clear, and I believe this is an area that could be enhanced, particularly in terms of providing clearer integration guidance. While the tool's integration with various testing tools is impressive, there is room for improvement in showcasing more cases and benefits, especially through additional videos and documentation.

Read full review

PraveenKumar27

QA Lead at Paytm

Useful for test case management, but we faced some errors while uploading the test cases

We have used the product well. We use it for test case uploading. We created an Excel file and aligned the columns of the Excel file with the columns on the solution. It was a minimum guidance process. We can meet our requirements using the solution. We are able to do tasks without many errors. Overall, I rate the product a six or seven out of ten.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The JIRA integration is really important to us because it allows our business analysts to see test results inside the JIRA ticket and that we have met the definition of "done," and have made sure we tested to the requirements of the story."

"qTest helps us compile issues and have one place to look for them. We're not chasing down emails and other sources. So in the grand scheme of things, it does help to resolve issues faster because everyone is working off of the same information in one location."

"The initial setup was very easy."

"The solution's real-time integration with JIRA is seamless."

"The test automation tracking is valuable because our automated testing systems are distributed and they did not necessarily have a single point where they would come together and be reported. Having all of them report back to qTest, and having one central place where all of my test executions are tracked and reported on, is incredibly valuable because it saves time."

"Being able to log into Defects, go right into JIRA, add that defect to the user story, right there at that point, means we connect all of that. That is functionality we haven't had in the past. As a communication hub, it works really well. It's pretty much a closed loop; it's all contained right there. There's no delay. You're getting from the defect to the system to JIRA to the developer."

"UI and UX are pretty easy to understand without much of a problem."

"The integration with Selenium and other tools is one of the valuable features. Importing of test cases is also good."

More Tricentis qTest pros

"It has a very intuitive user experience."

"If anyone is looking for a good, lightweight, flexible and agile test management product, I think they would do very well with Zephyr Enterprise."

"It has a very intuitive user experience."

"It has 90% of the basic features you need without having to pay a lot of extra money."

"It has integration with test automation tools."

"The solution does its job well."

"We use the solution for test case management."

"Zephyr Enterprise is a stable solution."

More Zephyr Enterprise pros

Cons

"You can add what I believe are called suites and modules. I opened a ticket on this as to what's the difference. And it seems there's very little difference. In some places, the documentation says there's no difference. You just use them to organize how you want. But they're not quite the same because there are some options you can do under one and not the other. That gets confusing. But since they are very close to the same, people use them differently and that creates a lack of consistency."

"Reporting shouldn't be so difficult. I shouldn't have to write so many queries to get the data I'm looking for, for a set of metrics about how many releases we had. I still have to break those spreadsheets out of there to get the data I need."

"For UFT to Tosca migration, scripts need to be rewritten as there are no automatic converters available."

"I really can't stand the Defects module. It's not easy to use. ALM's... Defects Module is really robust. You can actually walk through each defect by just clicking an arrow... But with the qTest Defects module you can't do that. You have to run a query. You're pretty much just querying a database. It's not really a module, or at least a robust module. Everything is very manual."

"The Insights reporting engine has a good test-metrics tracking dashboard. The overall intent is good... But the execution is a little bit limited... the results are not consistent. The basic premise and functionality work fine... It is a little clunky with some of the advanced metrics. Some of the colorings are a little unique."

"We feel the integration between JIRA and qTest could be done even better. It's not as user-friendly as qTest's other features. The JIRA integration with qTest needs to mature a lot... We need smarter execution with JIRA in the case of failures, so that the way we pull out the issues again for the next round is easy... Locating JIRA defects corresponding to a trait from the test results is something of a challenge."

"As an admin, I'm unable to delete users. I'm only able to make a user inactive. This is a scenario about which I've already made a suggestion to qTest. When people leave the company, I should be able to delete them from qTest. I shouldn't have to have so many users."

"The installation of the software could be streamlined. We pay for the on-premise support and they help us a lot, but the installation is something which is very command-line oriented."

More Tricentis qTest cons

"We would like support for the agile and behavior-driven development (BDD) approaches."

"It's difficult to export the test cases in Zephyr, especially with screenshots or attachments, making sharing test cases not very easy."

"We have a lot of automation for our products, and we require a utility for its integration with automation. Currently, we have to write this utility ourselves. It would be great if they can provide such a utility."

"Zephyr Enterprise needs to redesign the reporting."

"Security needs improvement to protect customer information better."

"We faced some errors while uploading the test cases."

"The reporting, and the ability to reorganize the test repository, which are a little stifling. There is definitely room for improvement there."

More Zephyr Enterprise cons

Pricing and Cost Advice

"Our license price point is somewhere between $1,000 and $2,000 a year."

"Based on whatever I heard, I can say that Tricentis qTest is a little costlier than other test management tools, like Jira, Zephyr, or Xray."

"For me, pricing for Tricentis qTest is moderate, so that's a five out of ten. It's more affordable than my company's previous solution, which was Micro Focus ALM."

"We're paying $19,000 a year right now for qTest, with 19 licenses. All the on-premise support is bundled into that."

"The price I was quoted is just under $60,000 for 30 licenses, annually, and that's with a 26.5 percent discount."

"We're paying a little over $1,000 for a concurrent license."

"We signed for a year and I believe we paid $24,000 for Flood, Manager, and the qTest Insights. We paid an extra for $4,000 for the migration support."

"For the 35 concurrent licenses, we pay something like $35,000 a year."

More Tricentis qTest pricing and cost advice

"It costs a couple of thousand dollars for a little more than 125 users, per month."

"DFS is more expensive than Zephyr. DFS is around $32 per person, whereas Zephyr is $10 per person. There is a major difference in the price, which is the main reason why we are trying to shift to Zephyr."

See which vendors are best for you

Use our free recommendation engine to learn which Test Management Tools solutions are best for your needs.

See recommendations

866,561 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

14%

Manufacturing Company

12%

Computer Software Company

11%

Insurance Company

Financial Services Firm

23%

Computer Software Company

15%

Manufacturing Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	3
Large Enterprise	13

By reviewers
Company Size	Count
Small Business	2
Midsize Enterprise	2
Large Enterprise	5

Questions from the Community

What do you like most about Tricentis qTest?

I found the reporting aspect to be the most valuable as it provided a comprehensive overview of the efforts needed and the workload for individual tests.

See all answers

What is your experience regarding pricing and costs for Tricentis qTest?

The solution is expensive. For the features that are available, depending on the volumes of licenses we get, we are able to get better discounts as strategic partners of Tosca. We can pass some ben...

See all answers

What needs improvement with Tricentis qTest?

Customers are moving towards Tricentis due to their association with SAP. There is interest in understanding if there are connectors for converting UFT scripts to Tosca, as many customers are looki...

See all answers

What do you like most about Zephyr Enterprise?

The solution does its job well.

See all answers

What needs improvement with Zephyr Enterprise?

Some areas for improvement, include its export capabilities. Exporting test cases, especially those with screenshots or attachments, can be cumbersome, hindering easy sharing and scalability.

See all answers

What is your primary use case for Zephyr Enterprise?

I use it for test management within Jira.

See all answers

Comparisons

Tricentis Tosca vs Tricentis qTest

Compared 34% of the time

OpenText Application Quality Management vs Tricentis qTest

Compared 25% of the time

TestRail vs Tricentis qTest

Compared 14% of the time

Panaya Test Dynamix vs Tricentis qTest

Compared 5% of the time

TFS vs Tricentis qTest

Compared 4% of the time

More Tricentis qTest Competitors

OpenText Application Quality Management vs Zephyr Enterprise

Compared 16% of the time

Tricentis Tosca vs Zephyr Enterprise

Compared 15% of the time

Adaptavist Test Management for Jira vs Zephyr Enterprise

Compared 14% of the time

TestRail vs Zephyr Enterprise

Compared 13% of the time

TFS vs Zephyr Enterprise

Compared 7% of the time

More Zephyr Enterprise Competitors

Product Reports

Buyer's Guide

Tricentis qTest

August 2025

Download Tricentis qTest product report

Buyer's Guide

Zephyr Enterprise

August 2025

Download Zephyr Enterprise product report

Also Known As

qTest

SmartBear Zephyr

Overview

Tricentis is the global leader in enterprise continuous testing, widely credited for reinventing software testing for DevOps, cloud, and enterprise applications. The Tricentis AI-based, continuous testing platform provides a new and fundamentally different way to perform software testing. An approach that’s totally automated, fully codeless, and intelligently driven by AI. It addresses both agile development and complex enterprise apps, enabling enterprises to accelerate their digital transformation by dramatically increasing software release speed, reducing costs, and improving software quality.

Tricentis

Zephyr Enterprise is a robust enterprise test management platform that manages all aspects of the testing lifecycle. The solution is provided as an on-premise installation as well as a SaaS-based installation. Zephyr Enterprise enables you to make a rigid process flow flexible enough to accommodate changes. In addition, it provides all the functionality QA teams and testers need in order to create and execute test cases with less effort, allowing more time to do actual testing by alleviating significant time-wasting steps.

Zephyr Enterprise Features

Zephyr Enterprise has many valuable key features. Some of the most useful ones include:

Visual dashboards
One-click integration
Multi Jira instance
Scalability
Third-Party Integrations
Reporting & Statistics
Data Import/Export
Data Visualization
User Management
Move & Copy
Software Testing Management
Requirements-Based Testing
Industry-strength scalability
Documented APIs
Regular maintenance and upgrades

Zephyr Enterprise Benefits

There are many benefits to implementing Zephyr Enterprise. Some of the biggest advantages the solution offers include:

Ready-to-use reports and customizable dashboards: With Zephyr Enterprise, reports and dashboards are updated in real time and you can share test results and link with your team in Jira to connect any known issues. In addition, the solution helps you increase workflow efficiency because it improves info sharing during standup meetings.

Supports bi-directional and multi-instance Jira integration: Not only does Zephyr Enterprise support bi-directional and multi-instance Jira integration, but it also gives you the ability to support multiple projects simultaneously – up to 200,000 test cases.

Global repository for test cases: Zephyr Enterprise helps you create, categorize, and store your test cases via a global repository that can be shared across your entire organization. You can also quickly reuse test cases using the structured folder management.

Test execution: Zephyr Enterprise makes it possible for you to execute tests step by step, manage pass/fail status, and launch automated execution, then file those defects into Jira. Zephyr Enterprise test executions allow teams to operate in a more efficient way.
Universal test automation: Zephyr Enterprise supports a wide range of automation frameworks, helping you decrease operational costs and increase test coverage.

Reviews from Real Users

Below are some reviews and helpful feedback written by PeerSpot users currently using the Zephyr Enterprise solution.

A Manager of Enterprise Applications at a retailer says what’s most valuable is that “It's very easy and simple to use, which is beneficial. It has 90% of the basic features you need without having to pay a lot of extra money.” He also adds, “Zephyr Enterprise is very stable and the initial setup is straightforward.”

Jawaad A., Test Automation Lead at Trapeze, explains, "It has many features, but the main things that we need are the test cycles and integration with automation because we have automation for the web and mobile applications. We use it for test case management to run the test cases and get the results. At this moment, it is fulfilling our requirements. We are able to get the test execution report and the test pass and fail report. This summary is delivered to our management."

SmartBear

Sample Customers

McKesson, Accenture, Nationwide Insurance, Allianz, Telstra, Moët Hennessy-Louis Vuitton (LVMH PCIS), and Vodafone

Hyundai, Fujitsu, Google, David Jones, Burger King, Ingenico, Websense, Dow Jones, Harris, Saab

Buyer's Guide

Tricentis qTest vs. Zephyr Enterprise

July 2025

Free Report: Tricentis qTest vs. Zephyr Enterprise

Find out what your peers are saying about Tricentis qTest vs. Zephyr Enterprise and other solutions. Updated: July 2025.

DOWNLOAD NOW

866,561 professionals have used our research since 2012.

See our Tricentis qTest vs. Zephyr Enterprise report.

See our list of best Test Management Tools vendors.

We monitor all Test Management Tools reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.