Tricentis qTest vs Zephyr Enterprise comparison

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Executive Summary

We performed a comparison between Tricentis qTest and Zephyr Enterprise based on real PeerSpot user reviews.

Find out in this report how the two Test Management Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Tricentis qTest vs. Zephyr Enterprise Report (Updated: March 2024).
763,955 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable feature is reusing test cases. We can put in a set of test cases for an application and, every time we deploy it, we are able to rerun those tests very easily. It saves us time and improves quality as well.""I like the way it structures a project... We're able to put the test cases into qTest or modify something that's already there, so it's a reusable-type of environment. It is very important that we can do that and change our test data as needed...""UI and UX are pretty easy to understand without much of a problem.""The integration with Selenium and other tools is one of the valuable features. Importing of test cases is also good.""Being able to log into Defects, go right into JIRA, add that defect to the user story, right there at that point, means we connect all of that. That is functionality we haven't had in the past. As a communication hub, it works really well. It's pretty much a closed loop; it's all contained right there. There's no delay. You're getting from the defect to the system to JIRA to the developer.""What I found most valuable in Tricentis qTest is that it doesn't require installation. You use it through the URL. It also has an excellent reporting feature.""The test automation tracking is valuable because our automated testing systems are distributed and they did not necessarily have a single point where they would come together and be reported. Having all of them report back to qTest, and having one central place where all of my test executions are tracked and reported on, is incredibly valuable because it saves time.""The main thing that really stuck out when we started using this tool, is the linkability of qTest to JIRA, and the traceability of tying JIRA requirement and defects directly with qTest. So when you're executing test cases, if you go to fail it, it automatically links and opens up a JIRA window. You're able to actually write up a ticket and it automatically ties it to the test case itself."

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"If anyone is looking for a good, lightweight, flexible and agile test management product, I think they would do very well with Zephyr Enterprise.""The solution does its job well.""It has many features, but the main things that we need are the test cycles and integration with automation because we have automation for the web and mobile applications. We use it for test case management to run the test cases and get the results. At this moment, it is fulfilling our requirements. We are able to get the test execution report and the test pass and fail report. This summary is delivered to our management.""We use the solution for test case management.""It has integration with test automation tools.""It has 90% of the basic features you need without having to pay a lot of extra money.""Zephyr Enterprise is a stable solution."

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Cons
"I would really love to find a way to get the results, into qTest Manager, of Jenkins' executing my Selenium scripts, so that when I look at everything I can look at the whole rather than the parts. Right now, I can only see what happens manually. Automation-wise, we track it in bulk, as opposed to the discrete test cases that are performed. So that connection point would be really interesting for me.""I really can't stand the Defects module. It's not easy to use. ALM's... Defects Module is really robust. You can actually walk through each defect by just clicking an arrow... But with the qTest Defects module you can't do that. You have to run a query. You're pretty much just querying a database. It's not really a module, or at least a robust module. Everything is very manual.""The support for Tricentis qTest has room for improvement. The response could be better.""Reporting shouldn't be so difficult. I shouldn't have to write so many queries to get the data I'm looking for, for a set of metrics about how many releases we had. I still have to break those spreadsheets out of there to get the data I need.""qTest offers a baseline feature where you can only base sort-order for a specific story or requirement on two fields. However, our company has so many criteria and has so many verticals that this baseline feature is not sufficient. We would want another field to be available in the sort order.""We feel the integration between JIRA and qTest could be done even better. It's not as user-friendly as qTest's other features. The JIRA integration with qTest needs to mature a lot... We need smarter execution with JIRA in the case of failures, so that the way we pull out the issues again for the next round is easy... Locating JIRA defects corresponding to a trait from the test results is something of a challenge.""You can add what I believe are called suites and modules. I opened a ticket on this as to what's the difference. And it seems there's very little difference. In some places, the documentation says there's no difference. You just use them to organize how you want. But they're not quite the same because there are some options you can do under one and not the other. That gets confusing. But since they are very close to the same, people use them differently and that creates a lack of consistency.""The installation of the software could be streamlined. We pay for the on-premise support and they help us a lot, but the installation is something which is very command-line oriented."

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"The reporting, and the ability to reorganize the test repository, which are a little stifling. There is definitely room for improvement there.""Security needs improvement to protect customer information better.""We faced some errors while uploading the test cases.""The reporting, and the ability to reorganize the test repository, which are a little stifling. There is definitely room for improvement there.""We have a lot of automation for our products, and we require a utility for its integration with automation. Currently, we have to write this utility ourselves. It would be great if they can provide such a utility.""We would like support for the agile and behavior-driven development (BDD) approaches.""Zephyr Enterprise needs to redesign the reporting.""Creating better default varieties of reporting would make the product much better and more popular."

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Pricing and Cost Advice
  • "The price I was quoted is just under $60,000 for 30 licenses, annually, and that's with a 26.5 percent discount."
  • "Our license price point is somewhere between $1,000 and $2,000 a year."
  • "It's quite a few times more costly than other tools on the market."
  • "We're paying a little over $1,000 for a concurrent license."
  • "We're paying $19,000 a year right now for qTest, with 19 licenses. All the on-premise support is bundled into that."
  • "We signed for a year and I believe we paid $24,000 for Flood, Manager, and the qTest Insights. We paid an extra for $4,000 for the migration support."
  • "For the 35 concurrent licenses, we pay something like $35,000 a year."
  • "For me, pricing for Tricentis qTest is moderate, so that's a five out of ten. It's more affordable than my company's previous solution, which was Micro Focus ALM."
  • More Tricentis qTest Pricing and Cost Advice →

  • "DFS is more expensive than Zephyr. DFS is around $32 per person, whereas Zephyr is $10 per person. There is a major difference in the price, which is the main reason why we are trying to shift to Zephyr."
  • "It costs a couple of thousand dollars for a little more than 125 users, per month."
  • More Zephyr Enterprise Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:I found the reporting aspect to be the most valuable as it provided a comprehensive overview of the efforts needed and the workload for individual tests.
    Top Answer:Based on whatever I heard, I can say that Tricentis qTest is a little costlier than other test management tools, like Jira, Zephyr, or Xray.
    Top Answer:The user interface has a somewhat outdated design, which is certainly an area that could be improved. Some of the modules appear to be loosely connected, but despite these aspects, our overall… more »
    Top Answer:We faced some errors while uploading the test cases. The error was not clear. We did not know what the error was.
    Top Answer:We use the solution for test case management.
    Ranking
    6th
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    3
    Average Words per Review
    761
    Rating
    8.7
    4th
    Views
    3,394
    Comparisons
    1,741
    Reviews
    3
    Average Words per Review
    187
    Rating
    8.0
    Comparisons
    Also Known As
    qTest
    SmartBear Zephyr
    Learn More
    Overview

    Tricentis is the global leader in enterprise continuous testing, widely credited for reinventing software testing for DevOps, cloud, and enterprise applications. The Tricentis AI-based, continuous testing platform provides a new and fundamentally different way to perform software testing. An approach that’s totally automated, fully codeless, and intelligently driven by AI. It addresses both agile development and complex enterprise apps, enabling enterprises to accelerate their digital transformation by dramatically increasing software release speed, reducing costs, and improving software quality. 

    Zephyr Enterprise is a robust enterprise test management platform that manages all aspects of the testing lifecycle. The solution is provided as an on-premise installation as well as a SaaS-based installation. Zephyr Enterprise enables you to make a rigid process flow flexible enough to accommodate changes. In addition, it provides all the functionality QA teams and testers need in order to create and execute test cases with less effort, allowing more time to do actual testing by alleviating significant time-wasting steps.

    Zephyr Enterprise Features

    Zephyr Enterprise has many valuable key features. Some of the most useful ones include:

    • Visual dashboards
    • One-click integration
    • Multi Jira instance
    • Scalability
    • Third-Party Integrations
    • Reporting & Statistics
    • Data Import/Export
    • Data Visualization
    • User Management
    • Move & Copy
    • Software Testing Management
    • Requirements-Based Testing
    • Industry-strength scalability
    • Documented APIs
    • Regular maintenance and upgrades

    Zephyr Enterprise Benefits

    There are many benefits to implementing Zephyr Enterprise. Some of the biggest advantages the solution offers include:

    • Ready-to-use reports and customizable dashboards: With Zephyr Enterprise, reports and dashboards are updated in real time and you can share test results and link with your team in Jira to connect any known issues. In addition, the solution helps you increase workflow efficiency because it improves info sharing during standup meetings.
    • Supports bi-directional and multi-instance Jira integration: Not only does Zephyr Enterprise support bi-directional and multi-instance Jira integration, but it also gives you the ability to support multiple projects simultaneously – up to 200,000 test cases.
    • Global repository for test cases: Zephyr Enterprise helps you create, categorize, and store your test cases via a global repository that can be shared across your entire organization. You can also quickly reuse test cases using the structured folder management.
    • Test execution: Zephyr Enterprise makes it possible for you to execute tests step by step, manage pass/fail status, and launch automated execution, then file those defects into Jira. Zephyr Enterprise test executions allow teams to operate in a more efficient way.

    • Universal test automation: Zephyr Enterprise supports a wide range of automation frameworks, helping you decrease operational costs and increase test coverage.

      Reviews from Real Users

      Below are some reviews and helpful feedback written by PeerSpot users currently using the Zephyr Enterprise solution.

      A Manager of Enterprise Applications at a retailer says what’s most valuable is that “It's very easy and simple to use, which is beneficial. It has 90% of the basic features you need without having to pay a lot of extra money.” He also adds, “Zephyr Enterprise is very stable and the initial setup is straightforward.”

      Jawaad A., Test Automation Lead at Trapeze, explains, "It has many features, but the main things that we need are the test cycles and integration with automation because we have automation for the web and mobile applications. We use it for test case management to run the test cases and get the results. At this moment, it is fulfilling our requirements. We are able to get the test execution report and the test pass and fail report. This summary is delivered to our management."
    Sample Customers
    McKesson, Accenture, Nationwide Insurance, Allianz, Telstra, Moët Hennessy-Louis Vuitton (LVMH PCIS), and Vodafone
    Hyundai, Fujitsu, Google, David Jones, Burger King, Ingenico, Websense, Dow Jones, Harris, Saab
    Top Industries
    REVIEWERS
    Financial Services Firm18%
    Insurance Company18%
    Computer Software Company18%
    Manufacturing Company18%
    VISITORS READING REVIEWS
    Financial Services Firm15%
    Computer Software Company14%
    Manufacturing Company8%
    Insurance Company6%
    VISITORS READING REVIEWS
    Computer Software Company18%
    Financial Services Firm16%
    Manufacturing Company8%
    Government6%
    Company Size
    REVIEWERS
    Small Business18%
    Midsize Enterprise18%
    Large Enterprise65%
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise12%
    Large Enterprise72%
    REVIEWERS
    Small Business25%
    Midsize Enterprise13%
    Large Enterprise63%
    VISITORS READING REVIEWS
    Small Business21%
    Midsize Enterprise14%
    Large Enterprise65%
    Buyer's Guide
    Tricentis qTest vs. Zephyr Enterprise
    March 2024
    Find out what your peers are saying about Tricentis qTest vs. Zephyr Enterprise and other solutions. Updated: March 2024.
    763,955 professionals have used our research since 2012.

    Tricentis qTest is ranked 6th in Test Management Tools with 3 reviews while Zephyr Enterprise is ranked 4th in Test Management Tools with 3 reviews. Tricentis qTest is rated 8.4, while Zephyr Enterprise is rated 7.8. The top reviewer of Tricentis qTest writes "A very well-manageable tool that offers users with a great UI and UX". On the other hand, the top reviewer of Zephyr Enterprise writes "Useful for test case management, but we faced some errors while uploading the test cases". Tricentis qTest is most compared with Tricentis Tosca, OpenText ALM / Quality Center, TestRail, TFS and Panaya Test Dynamix, whereas Zephyr Enterprise is most compared with TestRail, OpenText ALM / Quality Center, Tricentis Tosca, TFS and Adaptavist Test Management for Jira. See our Tricentis qTest vs. Zephyr Enterprise report.

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    We monitor all Test Management Tools reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.