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Tricentis qTest Reviews

Vendor: Tricentis
4.1 out of 5
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What is Tricentis qTest?

Tricentis qTest, with its intuitive interface and powerful integration capabilities, is designed to streamline testing processes, offering project teams enhanced test management and traceability while allowing integration with tools like JIRA and Azure DevOps.

Get the Tricentis qTest Buyer's Guide and find out what your peers are saying about Tricentis qTest, OpenText Application Quality Management, Eggplant Test and more!
Tricentis qTest is the #4 ranked solution in top Quality Management Tools. PeerSpot users give Tricentis qTest an average rating of 8.2 out of 10. Tricentis qTest is most commonly compared to OpenText Application Quality Management: Tricentis qTest vs OpenText Application Quality Management. Tricentis qTest is popular among the large enterprise segment, accounting for 63% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 18% of all views.
Buyer's Guide
Tricentis qTest
April 2026
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Tricentis qTest mindshare

As of April 2026, the mindshare of Tricentis qTest in the Test Management Tools category stands at 6.8%, down from 16.2% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Test Management Tools Mindshare Distribution
ProductMindshare (%)
Tricentis qTest6.8%
OpenText Application Quality Management8.4%
TestRail6.6%
Other78.2%
Test Management Tools

PeerResearch reports based on Tricentis qTest reviews

TypeTitleDate
CategoryTest Management ToolsApr 30, 2026Download
ProductReviews, tips, and advice from real usersApr 30, 2026Download
ComparisonTricentis qTest vs OpenText Application Quality ManagementApr 30, 2026Download
ComparisonTricentis qTest vs TestRailApr 30, 2026Download
ComparisonTricentis qTest vs UiPath Test CloudApr 30, 2026Download
Suggested products
TitleRatingMindshareRecommending
OpenText Application Quality Management4.08.4%89%208 interviewsAdd to research
Eggplant Test3.93.1%80%19 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

Tricentis qTest offers valuable features like seamless JIRA integration, user-friendly interface, comprehensive reporting, and efficient test case management. Its ability to reuse test cases, track executions, and manage defects with real-time dashboards boosts efficiency. Users appreciate its centralization capabilities, easy artifact import/export, and integration with tools like Selenium and Azure DevOps. Its agile lifecycle testing and requirement traceability matrix support various testing frameworks, enhancing collaboration and visibility for agile practices.
  • "The solution works very well for test management and it also automates a lot of the testing functions so that you don't have to manage them in Excel spreadsheets."
  • "The most valuable feature is reusing test cases; we can put in a set of test cases for an application and, every time we deploy it, we are able to rerun those tests very easily, which saves us time and improves quality as well."
  • "The biggest thing we've learned from this tool is the ease of using it."

Room for Improvement

Tricentis qTest requires enhancements in API integration, documentation, and the Insights reporting engine. Users find the reporting tools slow and lacking in customization. Integration with JIRA and automation tools needs refinement. The user interface is outdated, Defects module is cumbersome, and installation could be streamlined. Users desire better support and the ability to manage users more effectively. Metrics reporting for executives and repository functionalities also need improvement.
  • "I'd like to see better integration in the platform so that there is a testing automation continuum, where customers can easily mature through qTest and Tosca functionalities."
  • "Overall, it gets the job done, but it's a struggle to do it."
  • "As an admin, I'm unable to delete users. I'm only able to make a user inactive."

ROI

Many organizations report a return on investment from Tricentis qTest due to increased efficiency and streamlined processes. Users highlighted the tool's global support, enhanced visibility in test management, and improved focus on complex testing. Savings were noted through seamless upgrades and a reusable regression suite, with some companies achieving significant monetary benefits. While some found it early to evaluate full financial returns, quick adoption contributes to noticeable improvements in resource allocation and process efficiency. Tosca integration further enhances ROI due to its AI capabilities.

Pricing

Enterprise buyers found Tricentis qTest's pricing model competitive, with costs around $1,000 to $2,000 per concurrent license per year. The model allows unlimited users with limits only on simultaneous usage, beneficial for global organizations. Though some regard it as costly compared to other tools like Jira or Xray, the comprehensive features and strategic partnerships often enable discounts. Annual fees may vary, often influenced by the number of licenses and available features.
  • "Based on whatever I heard, I can say that Tricentis qTest is a little costlier than other test management tools, like Jira, Zephyr, or Xray."
  • "For me, pricing for Tricentis qTest is moderate, so that's a five out of ten. It's more affordable than my company's previous solution, which was Micro Focus ALM."
  • "We signed for a year and I believe we paid $24,000 for Flood, Manager, and the qTest Insights. We paid an extra for $4,000 for the migration support."

Popular Use Cases

Primary use case involves test management, encompassing test case scheduling, execution, and tracking. Teams utilize Tricentis qTest for storing, designing, and managing test scripts alongside defect tracking. Integrations with Jira and tools like Selenium enhance automation and collaboration. Organizations appreciate centralized management, fostering productivity and efficiency. Utilizing cloud features ensures access to latest versions. Teams value integration testing capabilities and easy access to a comprehensive repository that maintains historical data for improved testing processes.

Service and Support

Customer service and support for Tricentis qTest are generally described as responsive and helpful. Users appreciate the quick assistance and good communication. However, some experience slower initial response times or limitations in tool functionality. Various levels of technical support are available, typically addressing issues efficiently. Users mention the benefit of having dedicated contacts and supportive staff. On occasion, support might require additional follow-up to ensure faster resolutions. Overall, satisfaction with support tends to align with varying expectations.

Deployment

Tricentis qTest's initial setup was generally straightforward, especially for cloud deployments. Many organizations found the configuration simple. QASymphony and Tricentis' support were vital for successful adoption, although some reported challenges, particularly with data migration and certain restrictions in setup processes. Training and clear guidelines facilitated user onboarding. Despite some complexities, many companies appreciated qTest's user-friendly interface and centralized system, which simplified test management and integration with tools like JIRA. Generally, adoption was well-received and intuitive.

Scalability

Tricentis qTest efficiently supports a range of teams with varying needs, facilitating smooth global operations without significant issues. Many organizations highlight its robust performance even under extensive use. It effectively handles different user implementations and integrates well with other tools. The cloud-based setup ensures maintenance-free scalability, accommodating growth plans. Some users noted potential for improved organization when managing numerous projects, suggesting future enhancements for data archiving and system organization could be beneficial.

Stability

Tricentis qTest is reliable, with consistent availability noted by multiple users. Occasional slowdowns and rare outages occur, affecting a small percentage of usage time. Upgrades resolve sync issues with other tools, and its performance has remained satisfactory. Some organizations experienced initial learning challenges, but now find it stable and effective. Stability ratings range from seven to nine out of ten, and it is praised as a leading test management tool.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our Tricentis qTest Buyer's Guide for additional reliable information.

Review data by company size

By reviewers
Company SizeCount
Small Business3
Midsize Enterprise3
Large Enterprise13
By reviewers
By visitors reading reviews
Company SizeCount
Small Business67
Midsize Enterprise37
Large Enterprise178
By visitors reading reviews

Top industries

By visitors reading reviews
Financial Services Firm
18%
Manufacturing Company
10%
Insurance Company
9%
Healthcare Company
8%
Computer Software Company
7%
Government
6%
Media Company
5%
Retailer
4%
Energy/Utilities Company
3%
Consumer Goods Company
3%
Real Estate/Law Firm
2%
Performing Arts
2%
Educational Organization
2%
University
2%
Marketing Services Firm
2%
Construction Company
2%
Comms Service Provider
2%
Wholesaler/Distributor
1%
Hospitality Company
1%
Recreational Facilities/Services Company
1%
Outsourcing Company
1%
Non Profit
1%
Logistics Company
1%
Transportation Company
1%
Sports Company
1%
Pharma/Biotech Company
1%
Legal Firm
1%
Wellness & Fitness Company
1%

Compare Tricentis qTest with alternative products

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Learn more about Tricentis qTest

Tricentis qTest provides a comprehensive solution for efficient test management with centralized data storage and seamless integration with tools such as JIRA. It enables easy test case uploads and offers customizable dashboards for comprehensive reporting. Test teams benefit from automation capabilities through integrations with Azure DevOps and Selenium, facilitating real-time tracking of test executions and defects. Despite its powerful features, qTest is noted for some challenges in API documentation and reporting, and users have expressed a need for enhancements in support response and dashboard customization. Teams predominantly use qTest for linking test cases with JIRA and managing defects, valuing the centralized repository for accessing test histories and CI/CD pipeline integration.

What are the most important features of Tricentis qTest?
  • User-friendly Interfaces: Offers intuitive navigation and ease of use for efficient test management.
  • Seamless JIRA Integration: Facilitates smooth alignment of test cases with development tasks.
  • Comprehensive Reporting: Provides detailed insights through customizable dashboards.
  • Automation Capabilities: Supports integration with tools like Selenium for efficient test automation.
  • Real-time Tracking: Enables monitoring of test executions and defects in real time.
What benefits and ROI can users expect from Tricentis qTest?
  • Time and Resource Savings: Streamlines processes to enhance productivity.
  • Enhanced Test Traceability: Improves tracking and management of test cases.
  • Improved Project Management: Facilitates better planning and execution with integrated tools.
  • Centralized Data Storage: Provides consistent and accessible data for test histories.

Tricentis qTest is widely implemented across various industries, including technology and e-commerce, with teams using it for test management and defect tracking. Its integration with tools like JIRA and Selenium supports agile development, while cloud deployment ensures the latest software version is always accessible. Organizations utilize qTest to manage complex logic and user stories efficiently, especially valuing its test execution features within CI/CD pipelines.

Tricentis qTest was previously known as qTest.

Tricentis qTest customers

McKesson, Accenture, Nationwide Insurance, Allianz, Telstra, Moët Hennessy-Louis Vuitton (LVMH PCIS), and Vodafone

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Tricentis qTest Reviews Summary
Author infoRatingReview Summary
Senior Director at a tech vendor with 10,001+ employees4.5I use Tricentis qTest and Tosca for integrated test management and automation, benefiting from fast ROI, valuable dashboard insights, and strong support, though migrating UFT scripts to Tosca needs improvement due to the lack of automated converters.
Quality Specialist 2A at a financial services firm with 10,001+ employees3.5I've used Tricentis qTest mainly for centralized test management, which boosted productivity and saved time, though its reporting and dashboard features were limited. Test case uploads were easy, but integration and customization could be improved.
Test Automation Specialist -Full Stack at IBM3.5We use Tricentis qTest primarily for managing and executing test cases due to its user-friendly interface and easy uploading capabilities. However, it lacks features for data consolidation and task tracking, which impacts project timelines. We've also used Microsoft Azure and other tools like Selenium, UCaaS, and Cypress.
Partner Manager at Agiilit Oy4.5I primarily use Tricentis qTest for managing integration testing with Jira, valuing its reporting capabilities. The interface feels outdated, and integration examples could be clearer. Compared to Micro Focus Quality Center, qTest excels in agile projects despite needing feature imports.
Technical Lead at Linde4.5I find Tricentis qTest valuable for test management, offering seamless integration and user-friendliness. It delivers significant savings and easy upgrades compared to Micro Focus ALM, though support and automation features need improvement for better efficiency in marking test results.
QA Manager at Next Solutions4.0My company uses Tricentis qTest for in-sprint Agile testing and integrates it with Jira. However, it lacks API capabilities for marking automation strips, unlike Azure DevOps and others, and the technical support needs improvement for better user assistance.
Sr. Product Manager - Intelligent Automation & RPA at a financial services firm with 5,001-10,000 employees4.0I find qTest excellent for test management and as a repository, automating functions and integrating well. While setup was slow, it needs improved integration for a full automation continuum. I rate it 8/10.
Quality Assurance Team Lead at Parkview Health5.0Implementing qTest replaced spreadsheets, significantly improving test tracking, efficiency, and reducing critical defects from 60% to 36%. While reporting is difficult and needs enhancement, the tool's usability and positive impact are considerable, and I wish I'd adopted it sooner.