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Global Lead at a manufacturing company with 10,001+ employees
Real User
User-friendly and stable but needs better automation capabilities
Pros and Cons
  • "The solution is very user-friendly."
  • "We are looking for more automation capabilities."

What is our primary use case?

We're pretty heavily dependent upon that tool, in terms of the test management overall and using UFT as an automation, as well.

What is most valuable?

The product overall it's pretty good. 

From a DevOps perspective, there are a lot of opportunities that they can give in build solutions.

The solution is stable. 

The solution is very user-friendly.

What needs improvement?

We are looking for tools that offer quick automation for using a low-code, no-code, model testing, et cetera, which can reach more non-legacy technologies.

We are looking for more automation capabilities.

We would like end-to-end agile delivery, which is coming up. I can't comment on if it will properly suit us or offer the integration with other technologies, such as  Service Now or Azure Boards, et cetera. I've seen a few integration issues. It's my understanding that we have to go for third-party add-ons.

We are still evaluating. I don't have many answers yet however, it does look like we have to rely on third-party add-ons to get this integration done. We'd like to have more built-in capabilities. 

If they can bring in inbuilt APIs to connect to this, at least the standard technologies, like Service Now, Azure Boards, JTOC conference, et cetera, that'll be great. 

As we are behind a few versions, I don't know whether anything available is in the latest version in regards to business process testing, where you can sequence the steps and having a collaboration by notifications et cetera, that would be ideal.

We are working to get to the latest version to see what else may have been added or adjusted. 

For how long have I used the solution?

We have been using the solution pretty much for 15 years now.

What do I think about the stability of the solution?

In terms of stability, there's no issue. Unfortunately, due to quite a lot of projects going on year over year, we are a little bit behind on the versions. We are on the 12.2. We have to move to 15.5 from QC. While it's a big jump, we are evaluating it as a big jump and see it as a good thing. However, there is the chance that we choose some other products and move from Micro Focus.

What's my experience with pricing, setup cost, and licensing?

I can't comment much on pricing. The reason is, we get the pricing for Micro Focus through SAP as part of an enterprise contract. We don't actually get it from Microsoft Focus and due to the fact that there's a part of the SAP that's 15 years old, we have one of the cheapest licenses probably in the world. That's one of the reasons why it's hard for us to make a business case to move to any other product at the moment, as the licensing is quite cheap for us.

Which other solutions did I evaluate?

We are currently evaluating Tricentis Tosca.

What other advice do I have?

We are customers and end-users.

From my perspective, it's a great tool, however, the world is now moving towards DevOps. That said, they could bring some capabilities with open-source tools like Azure DevOps. It might add better value for users. That said, this solution is a very stable, very user-friendly tool. The integration, however, is an issue.

If somebody's looking for an independent tool for test management, it's good, however, for other areas where you need to get the full integration without investment on other add-ons, this solution won't easily allow this.

I'd rate the solution at a seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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