SmartBear TestComplete and Tricentis Tosca compete in the automation testing tools category. TestComplete seems to have the upper hand with its integration and cross-platform capabilities, while Tosca's scriptless approach and sophisticated technology support make it preferable for comprehensive test automation.
Features: TestComplete offers cross-platform automation for desktop, mobile, and web applications, object-based recording, and integration with external tools like Jenkins and Selenium. It also features an Object Browser that provides ease of use and modular test design. Tricentis Tosca focuses on a model-based approach for test automation, prioritizing scriptless capabilities and broad technology support, including CI integration and dynamic test case creation, which allows for risk-based testing.
Room for Improvement: TestComplete could improve its web and mobile testing frameworks for better object capturing and integration with virtual environments. Licensing challenges and cross-platform limitations are noted, along with performance and support issues. Tricentis Tosca faces criticism for high licensing costs and the complexity of repository management, with needs for better mobile testing support and user interface streamlining to enhance usability.
Ease of Deployment and Customer Service: TestComplete is mainly used on-premises with a straightforward deployment in Windows. Customer service is mixed, appreciating response times but needing better technical support. Tricentis Tosca offers deployment flexibility across hybrid and public clouds and scores high on responsiveness yet needs better technical solutions. Tosca’s deployment complexity is offset by adaptable options for various business needs.
Pricing and ROI: TestComplete features competitive pricing with flexible licensing for different team sizes, providing a strong ROI by notably reducing testing time, despite some licensing hurdles. Tosca's pricing is steeper, suitable for larger enterprises needing comprehensive testing across platforms, resulting in a complex ROI calculation. While both tools offer value for money, Tosca may not be ideal for budget-sensitive users.
Once set up, only one person is needed to handle all tasks, reducing the requirement for multiple personnel.
Tasks that typically take ten hours are reduced to two to three hours, representing a threefold productivity gain.
My experience has been positive; their response to emails or phone calls in tech support is fast, usually between eight to ten hours.
The overall competence of the support has declined; previously, the support was very good, but recently, it has become difficult to reach them and get solutions, and it's taking a lot of time.
They provide 24/7 support with resolution times within one to two hours.
Scalability is excellent with Tricentis Tosca.
It covers a breadth of applications and products, demonstrating excellent scalability that I have seen in reality.
For performance and stability, Tricentis Tosca deserves a 10 out of 10.
The stability of Tricentis Tosca is rated ten out of ten. It is very stable.
I find stability issues when using the Vision AI feature; Tricentis Tosca is not very stable.
While using SmartBear TestComplete, we are fine with the current capabilities, however, it would be beneficial to improve some performance aspects, especially the image comparison feature.
The self-healing process should automatically handle any changes in web applications; for instance, if properties change inside the application, the tool should automatically take care of it, unlike other tools such as Mabl and TestComplete that have better self-healing capabilities.
Moving to a cloud-based application rather than a desktop one could improve Tosca.
The Vision AI implementation works very slowly, affecting the speed of our work.
The pricing for Tricentis Tosca is extremely high, and I rate it as ten in terms of expense.
A yearly license costs around 20,000 euros.
For enterprise customers, the cost is manageable because it provides solutions for multiple applications they want to automate.
The most valuable feature of SmartBear TestComplete for me is the image comparison functionality.
The modular approach reduces scripting effort by at least fifty percent, which significantly cuts down on the script development time.
The features I find most valuable in Tricentis Tosca are that it's the easiest way to build the scripts and to do the CI/CD process; using Tricentis Tosca is very useful and easy.
It allows for drag-and-drop functionality and demo automation in SAP-based applications, which can be challenging with other automation tools.
| Product | Market Share (%) |
|---|---|
| Tricentis Tosca | 15.7% |
| SmartBear TestComplete | 4.7% |
| Other | 79.6% |
| Company Size | Count |
|---|---|
| Small Business | 22 |
| Midsize Enterprise | 20 |
| Large Enterprise | 32 |
| Company Size | Count |
|---|---|
| Small Business | 23 |
| Midsize Enterprise | 24 |
| Large Enterprise | 72 |
What is SmartBear TestComplete?
TestComplete is a reliable, sturdy automated testing platform created by SmartBear Software. SmartBear Software is a worldwide technological leader known for developing quality enterprise-class development and testing solutions.
TestComplete simplifies the process of creating tests for numerous applications, including, but not limited to; Desktop, Android, IOS, Web browsers, and Windows. Application tests can be manual, scripted, and even recorded by using keyword-driven or data-driven functionality. There are even additional options for error reporting and automated playback. The object repository is extremely accurate and is fully customizable. TestComplete can easily be used by experienced developers and even by manual novice testers to develop quality automated UI tests quickly.
TestComplete offers three different testing scenarios:
Key Features
Reviews from Real Users
Sandhiya T S., Sr Solutions Engineer at Lexington Soft, relates, “The record and replay aspects of the solution are quite useful for people. With them, you don't have to write any scripts. Basically, you can record your actions and play them back later. The initial setup is also very easy.”
Sai S R., Staff Test Architect at a tech services company, says, "The most valuable features of the SmartBear TestComplete are self-healing, they reduce the maintenance required. The different languages SmartBear TestComplete supports are good because some of our libraries are written in Python, JavaScript, and C#. It's very easy to put them all under one project and use them."
Tricentis Tosca offers model-based testing that supports both technical and non-technical users through a user-friendly interface, enabling scriptless automation and seamless integration with UI and non-UI applications.
Tosca's modular approach enhances test maintenance and reuse while delivering comprehensive automation for diverse testing environments. Backed by risk-based testing and automated data management, it supports end-to-end testing across API, SAP, and desktop applications. Tosca's integration capabilities extend to environments like Salesforce, PHP webshops, and mobile apps, effectively enhancing Agile team workflows. Despite its strengths, room remains for improved reporting, object recognition, and more efficient upgrade processes. Enhancing documentation and mobile testing support could further elevate its functionality for many.
What key features does Tricentis Tosca offer?In retail, Tricentis Tosca automates inventory and transaction testing, ensuring efficient system updates. Financial services employ it for regulatory compliance through automated test scenarios in mainframe and PDF environments. Telecommunication companies utilize Tosca for API testing, aligning services across network platforms seamlessly.
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