SmartBear TestComplete vs Tricentis Tosca comparison

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Comparison Buyer's Guide
Executive Summary
Updated on Jan 2, 2023

We performed a comparison between SmartBear TestComplete and Tricentis Tosca based on our users’ reviews in four categories. After reading the collected data, you can find our conclusion below.

  • Ease of Deployment: Overall, users of both solutions tell us they are easy and straightforward to deploy.
  • Features: SmartBear TestComplete users say its most valuable features are self-healing processes, which result in reducing the overall maintenance required. The solution also supports many different languages, such as Python, JavaScript, and C#. Users would like to see some of the controls have better customization options.

    Tricentis Tosca users appreciate the recovery and cleanup process. Users can change the configuration of parameters and then use the test cases on the same thing. Users are able to have their own library files, create objects in the libraries and reuse them. Some users feel performance could be improved; when remapping or loading, the solution can be very slow.
  • Pricing: For the most part, users of both solutions consider their pricing to be expensive.

  • Service and Support: SmartBear TestComplete users say the support is excellent. Tricentis Tosca users say the support is pretty good, but there is some room for improvement.

Comparison Results: Tricentis Tosca is the preferred solution of many PeerSpot users. This completely scriptless automation tool. Tricentis is focused on continuously improving their tools and can provide a solution for almost any challenge. SmartBear currently only supports Windows and is lacking in some necessary API interfaces.

To learn more, read our detailed SmartBear TestComplete vs. Tricentis Tosca Report (Updated: March 2024).
763,955 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Runs in different remote machines. We have multiple versions of the software being tested.""The most valuable features are the desktop and mobile modules.""In TestComplete, I saw a conformed package of a tool that kept everybody in consistency. The team was able to regenerate further tests without having to manipulate more code because the record feature is great.""The most valuable feature is the integration with Azure DevOps.""Recording and playback of tests were easier with SmartBear TestComplete...It is a scalable solution.""Selenium integration.""Customer service and technical support responsiveness are high. Everyone is very professional.""It works very fine. It is fast on almost any machine, and it is also very well organized. I like its object mapping and its capability to find and interact with almost everything that exists on Windows."

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"I face no challenges or stability issues.""This solution is very easy to learn and any non-programmer or manual tester, with little experience in automation, can pick it up quite easily.""The Model-Based Test Automation is the most valuable feature, where you can create reusable components. Even though we are using a scriptless automation tool, there still needs to be an understanding of how to create reusable components and how to keep refactoring and how to keep regression, the test scripts, at an okay level. We are coupling Tosca with some other risk-based testing tools, as well, but automation is primarily what we're using Tosca for, the scriptless, model-based technology which is driving automation for us.""The mainframe testing and UI automation are the most valuable aspects of the solution.""What I find valuable is that Tricentis is always refining the test methodology. They listen to feedback from the analysts about what the testing tool should do, and then Tricentis always implements it. So all the necessary testing functions are already implemented in their tools.""Multiple scanning engines to automate many different applications.""This tool is very easy to use and I think that anyone can come in, having no experience with it, and within four to six months be comfortable with it.""Object Identification Wizard."

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Cons
"What is currently missing from this solution is better support for mobile testing.""SmartBear products generally have a weak link when it comes to integration with other test management tools like Inflectra.""This solution could be improved by making it easier to visualize where there is a failure without having to look at it in detail.""At times, identifying or locating an element can be somewhat challenging. However, in a recent test update, they introduced Optical Character Recognition (OCR) capability. This introduction has reduced the challenges to some extent, as we can now utilize OCR if the normal method doesn't work. Nevertheless, there is still significant potential for improvement in TestComplete's ability to identify various object elements. I don't have any specific concerns to mention. I have observed significant improvements in TestComplete over the past few years, especially in its support for highly dynamic object elements used in products like Salesforce Dynamics 365. In earlier versions, there were numerous challenges, but the current version is far superior to its predecessors.""The integration tools could be better.""During the distribution of our regression test cases, the control IDs are not always recognized correctly.""One notable drawback is the absence of native integration with Git.""Product is not stable enough and it crashes often."

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"Not being able to mask test data in relation to testing data management, in my opinion, is also a limitation.""The product needs to improve object identification. The identify with properties and anchor methods work perfectly, while the by-index and image methods may face challenges.""Many times when we have raised a ticket, we did not get an urgent response.""Making it more stable would be good because we get around 90% stability.""Tricentis Tosca currently does not support any mobile testing and can be improved.""The user management could improve in Tricentis Tosca because it is confusing. It would be better to have it in one place. Having to add it to the cloud and to a specific project can be a mess.""Tricentis Tosca's performance could be better. Sometimes when we are remapping or when it is loading it can take a lot of time. There are free solutions that have better performance in this area.""With regard to areas of improvement, report customization should be easier. It would be good if Tosca could provide standard reports for at least 20 variants. At present, there are only three to four variants. The mobile engine needs to be faster and easier to use; it is a bit cumbersome. Also, the object identification in the mobile engine needs improvement. I would like to see easy-to-use customizations for reports in the next release."

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Pricing and Cost Advice
  • "The product is becoming more and more expensive."
  • "My advice so far, is that while it’s not quite as powerful and easy to use as UFT, its price tag more than makes up for it."
  • "The price is less, compared to other products, such as QTP."
  • "Buy modules on demand. If you have a four-person team and they will each automate tests only 25% of the time, it's better to buy a floating licence and share the tool during the work day."
  • "TestComplete now have come up with three modules (Web, Desktop & Mobile), so based on the type of product for automation, it is adequate to purchase the required module."
  • "This is a pay-per-use service that is not expensive, and cost-efficient if you have a small team."
  • "The option we chose was around $2,000 USD."
  • "The licensing costs are in the range of $1,000 to $3,000."
  • More SmartBear TestComplete Pricing and Cost Advice →

  • "​It is an expensive tool compared to other test automation tools. It has a lot of advantages over other tools."
  • "Expensive, but for long-term projects, it is paying back."
  • "The pricing is high, but altogether it offers you the ability to automate all sorts of applications: desktop, web, mobile, etc."
  • "We hired a consultant to figure out all the tools in our company and how they fit in our company before we purchased the solution."
  • "Tricentis Tosca may be relatively on the higher side in terms of pricing, but their sales rep can give pretty decent deals when asked."
  • "We have around 200 [concurrent] licenses and the cost around $1.4 million a year."
  • "My understanding is that it's an expensive product, although I don't know the specifics with regards to pricing."
  • "I would like to see better costing packs. There are several features but USD $11,000 for one license is expensive."
  • More Tricentis Tosca Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:This company offers end-to-end capabilities for test suite creation and execution. One feature that I particularly appreciate is the tagging system. Tags are highly valuable, as they allow you to… more »
    Top Answer:There are certain challenges related to the license management system in place. It comes with a high cost. An annual price is around four thousand five hundred plus per user, whereas UiPath is only… more »
    Top Answer:At times, identifying or locating an element can be somewhat challenging. However, in a recent test update, they introduced the Optical Character Recognition (OCR) capability. This introduction has… more »
    Top Answer:We reviewed MicroFocus UFT One but ultimately chose to use Tricentis Tosca because we needed API testing MicroFocus UFT is a performance and functional testing tool. We tested it, and it was well… more »
    Top Answer:Tosca fulfills our business needs better because it is an end-to-end solution across technologies. We like that it is scriptless, so even non-experienced staff can use it. To put it simply, with… more »
    Top Answer:As a codeless automation tool, the product offers a user-friendly experience without requiring extensive coding knowledge. Users can easily handle various applications, including web applications, SAP… more »
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    502
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    7.1
    1st
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    16,520
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    8,426
    Reviews
    22
    Average Words per Review
    668
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    8.2
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    Overview

    What is SmartBear TestComplete?

    TestComplete is a reliable, sturdy automated testing platform created by SmartBear Software. SmartBear Software is a worldwide technological leader known for developing quality enterprise-class development and testing solutions.

    TestComplete simplifies the process of creating tests for numerous applications, including, but not limited to; Desktop, Android, IOS, Web browsers, and Windows. Application tests can be manual, scripted, and even recorded by using keyword-driven or data-driven functionality. There are even additional options for error reporting and automated playback. The object repository is extremely accurate and is fully customizable. TestComplete can easily be used by experienced developers and even by manual novice testers to develop quality automated UI tests quickly.

    TestComplete offers three different testing scenarios:

    • Desktop: Users can easily and quickly automate UI tests using today’s most popular desktop applications, such as; Windows, Java, Python,.Net, VBScript, and more.

    • Web: Users can effortlessly create renewable tests for all of today’s popular web applications, including JavaScript frameworks on 2000+ trusted browser and platform integrations.

    • Mobile: Users can safely build and automate serviceable UI tests on actual or virtual android or IOS devices, locally or in the cloud. Users can create code or codeless tests. TestComplete seamlessly integrates with many of today’s popular frameworks.

    Key Features

    • Easily create automated UI tests: TestComplete offers scriptless Record and Replay or simple keyword-driven tests to quickly develop any type of UI test users may require. Tests can be recorded once, then replayed when needed across various applications on mobile, web, or desktop environments. TestComplete integrates with many different languages, such as Java, Python, C+, and more.

    • Keyword driven tests: Users can easily divide testing steps, actions, objects, and data with an integrated keyword-driven test structure. This makes it easy for every user to participate in the test automation process; there is no programming experience needed. Everything is made simple with easy-to-use point-and-click options.

    • Data driven tests: Easily distinguish data from test commands to keep administrative efforts simple. Users can improve overall coverage by running various automated mobile, desktop, or web UI tests.

    • Record and Replay: Users can reuse created automated tests across every environment as often as desired. This helps to expand overall test coverage and represents a huge cost and time savings.

    Reviews from Real Users

    Sandhiya T S., Sr Solutions Engineer at Lexington Soft, relates, “The record and replay aspects of the solution are quite useful for people. With them, you don't have to write any scripts. Basically, you can record your actions and play them back later. The initial setup is also very easy.”

    Sai S R., Staff Test Architect at a tech services company, says, "The most valuable features of the SmartBear TestComplete are self-healing, they reduce the maintenance required. The different languages SmartBear TestComplete supports are good because some of our libraries are written in Python, JavaScript, and C#. It's very easy to put them all under one project and use them."

    Tricentis Tosca is a continuous testing platform that uses the industry’s most innovative functional testing technologies. Unlike traditional testing technologies, which are siloed and can allow for integration risks that are likely to derail end-to-end processes, Tricentis Tosca accelerates testing across the enterprise to keep pace with Agile and DevOps and helps enterprise teams to achieve 90%+ test automation rates, thereby enabling them to deliver fast and continuous feedback.

    Tosca enables your large enterprise to improve the quality of its applications by equipping you for optimizing, managing, and automating your software testing.

    This model-based approach to software test automation enables your organization to achieve high automation rates while at the same time maximizing business risk coverage. Tosca covers all digital initiatives, which includes moving to the cloud, modernizing core business apps, and delivering excellent customer experience.

    Tosca also provides market-leading test data provisioning, test case planning and design capabilities, service virtualization, and mobile testing. The solution is fully compatible with other testing solutions and with Application Lifecycle Management products.

    Benefits of Tricentis Tosca

    Tricentis Tosca optimizes and accelerates the end-to-end testing of your entire digital landscape. Its AI-powered codeless approach accelerates innovation across your enterprise by removing the bottlenecks from testing and the risks from software releases.

    Tosca’s functional testing tool covers every kind of testing, including API testing, exploratory testing, mobile testing, regression testing, and system integration testing. It also supports performance testing through integration with NeoLoad.

    The key benefits of Tricentis Tosca include:

    Acceleration of test automation with AI-powered technology that can track controls on any technology in real time.

    The shifting left of testing by automating tests based on mockups and then using those same tests as the app is developed.

    Smarter testing with Vision AI that keeps up with changes in your apps, regardless of the underlying platform.

    Creation of resilient, stable automation for any technology

    Vision AI’s integration with Tosca’s no-code platform makes test automation easy-to-use by business analyst and subject matter experts, regardless of skill level

    Reviews from Real Users

    PeerSpot users note that Tricentis Tosca is easy to learn, easy to maintain, and easy to automate. One user said that “It is a good tool that enables me to re-automate my scripts and update my scripts as quickly as possible." Another wrote that “The most valuable feature is the UI… The reporting is really nice.”

    Sample Customers
    Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.
    HBO, AMEX, BMW Group, ING, Bosch, Austrian Airlines, Deutsche Bank, Henkel, Allianz, Bank of America, UBS, Orange, Siemens, Swiss Re, Vodafone
    Top Industries
    REVIEWERS
    Computer Software Company32%
    Manufacturing Company13%
    Financial Services Firm10%
    Comms Service Provider6%
    VISITORS READING REVIEWS
    Computer Software Company19%
    Manufacturing Company11%
    Financial Services Firm11%
    Government7%
    REVIEWERS
    Financial Services Firm27%
    Computer Software Company25%
    Insurance Company11%
    Retailer7%
    VISITORS READING REVIEWS
    Computer Software Company15%
    Financial Services Firm14%
    Manufacturing Company11%
    Insurance Company7%
    Company Size
    REVIEWERS
    Small Business28%
    Midsize Enterprise28%
    Large Enterprise44%
    VISITORS READING REVIEWS
    Small Business24%
    Midsize Enterprise14%
    Large Enterprise62%
    REVIEWERS
    Small Business19%
    Midsize Enterprise21%
    Large Enterprise61%
    VISITORS READING REVIEWS
    Small Business15%
    Midsize Enterprise13%
    Large Enterprise72%
    Buyer's Guide
    SmartBear TestComplete vs. Tricentis Tosca
    March 2024
    Find out what your peers are saying about SmartBear TestComplete vs. Tricentis Tosca and other solutions. Updated: March 2024.
    763,955 professionals have used our research since 2012.

    SmartBear TestComplete is ranked 6th in Regression Testing Tools with 8 reviews while Tricentis Tosca is ranked 1st in Regression Testing Tools with 21 reviews. SmartBear TestComplete is rated 7.6, while Tricentis Tosca is rated 8.4. The top reviewer of SmartBear TestComplete writes "Easy to learn with accurate recordings and good consistency". On the other hand, the top reviewer of Tricentis Tosca writes "Efficient operations, continuous improvements, and robust features". SmartBear TestComplete is most compared with Katalon Studio, Ranorex Studio, OpenText UFT One, froglogic Squish and Appium, whereas Tricentis Tosca is most compared with OpenText UFT One, Katalon Studio, Worksoft Certify, Postman and Testim. See our SmartBear TestComplete vs. Tricentis Tosca report.

    See our list of best Regression Testing Tools vendors, best Test Automation Tools vendors, and best Functional Testing Tools vendors.

    We monitor all Regression Testing Tools reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.