GoToWebinar vs ScreenConnect comparison

GoTo and ConnectWise are both solutions in the Virtual Meetings category. GoTo is ranked #18, while ConnectWise is ranked #11 with an average rating of 9.5. GoTo holds a 2.0% mindshare in VM, compared to ConnectWise’s 1.5% mindshare. Additionally, 100% of GoTo users are willing to recommend the solution, compared to 93% of ConnectWise users who would recommend it.

GoToWebinar

Read 8 GoToWebinar reviews

298 Views
298 Comparison Views

100% willing to recommend

ScreenConnect

Read 37 ScreenConnect reviews

1,187 Views
202 Comparison Views

93% willing to recommend

GoToWebinar

ScreenConnect

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 25, 2025

GoToWebinar and ScreenConnect compete in online collaboration and remote access. ScreenConnect seems to have the upper hand with robust features justifying its cost, while GoToWebinar's pricing and support are notably valued.

Features: GoToWebinar is excellent for hosting large-scale webinars, with capabilities such as seamless attendee management, detailed analytics, and integration options. ScreenConnect shines with its remote support and control functions, strong security protocols, and versatile customization options.

Room for Improvement: GoToWebinar could enhance integration capabilities with more platforms, improve customization features for branding, and lower its high initial costs. ScreenConnect might focus on expanding its user interface to be more intuitive, enhance mobile device compatibility, and improve integration with third-party applications.

Ease of Deployment and Customer Service: GoToWebinar offers straightforward deployment with intuitive controls, supported by comprehensive customer service options including live assistance. ScreenConnect provides flexible deployment for multiple operating systems and is efficient in technical support and troubleshooting, making it ideal for technical environments.

Pricing and ROI: GoToWebinar requires a higher initial investment, justified by engagement with large audiences. ScreenConnect offers competitive and scalable pricing, leading to quick ROI in IT settings. The primary contrast is between GoToWebinar's premium setup costs and ScreenConnect's flexible, scalable pricing strategy.

To learn more, read our detailed GoToWebinar vs. ScreenConnect Report (Updated: September 2025).

Buyer's Guide

GoToWebinar vs. ScreenConnect

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

GoToWebinar

Ranking in Virtual Meetings

18th

Average Rating

8.4

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

No ranking in other categories

ScreenConnect

Ranking in Virtual Meetings

11th

Average Rating

8.4

Reviews Sentiment

7.8

Number of Reviews

Ranking in other categories

Remote Access (16th), Remote Visual Support (3rd)

Mindshare comparison

As of October 2025, in the Virtual Meetings category, the mindshare of GoToWebinar is 2.0%, down from 2.3% compared to the previous year. The mindshare of ScreenConnect is 1.5%, down from 2.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Virtual Meetings Market Share Distribution
Product	Market Share (%)
ScreenConnect	1.5%
GoToWebinar	2.0%
Other	96.5%

Virtual Meetings

Featured Reviews

RITA Conroy-Martin

Director of Marketing at a manufacturing company with 51-200 employees

Video library is a great tool and it enables good customization; feels a little antiquated and rusty

I like that recordings are available immediately, it's a great feature. I also appreciate being able to use the video library as a tool, and the integration of an API with other systems we have. We were able to build our own customer portal and then integrate into GoToWebinar with a seamless interface. People thought they were on our platform, but they were using GoToWebinar. Those are unique features that seemed to be very easy for our development team to integrate. I like that aspect of it. It also provides good visibility if somebody had seen a webinar that was useful. It's very easy to push them out. Registration is an easy process as is customization on the back end. We very rarely had technical issues running the webinars so it's a pretty robust platform overall.

Read full review

Todd Blake

Senior IT Specialist at COMMUNITY HEALTH CONNECTIONS INC

Simple to set up, reasonable pricing, and useful remote control capabilities

I'm on the latest version of the solution. I just updated it yesterday. While we have the solution on-premises at this time, we'll likely move to the cloud later this year. They have a trial version that you can try. They have a free version that you can try as well. I use it myself to support my family. I would try the free version or the trial version depending on your business. They can set you up and you can get to see all the features. I would also advocate going to the cloud version. Don't bother with the on-prem. It's just easier to jump to the cloud. I'd rate the solution nine out of ten.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We were able to build our own customer portal and integrate into GoToWebinar with a seamless interface."

"The interface is browser-based and simple, which is an advantage over other solutions."

"I can extract the activity and the attendance reports, along with every single question that was asked during the webinar, which is a feature that we highly value."

"This solution is very reliable. It is easy to switch between audio and microphone when using headphones."

"All of their features are good. They are more or less equivalent to the competition. There's less disturbance, less jitter, the voice is always good even at a low bandwidth."

"Unattended access is the most important feature."

"ConnectWise Connect is very convenient as we can remote to a PC even when it is not within our LAN."

"I do love the monitoring page. If you are using ConnectWise Control, which is the on-prem version, when you are logged into the admin panel, there is a status page that checks network connectivity, the status of the license, and so on."

"You can bring up a command prompt remotely and execute commands without having to disturb the user."

"The initial setup is fairly straightforward."

"It's very easy to use, very easy to understand. It gives us remote access to the PC without any issues."

"The flexibility to manage bandwidth and organize connections, and the price, make ConnectWise a really good choice."

"Remote connect via webpage. I use it to support employees when I am not in the office or when they are at a remote location."

More ScreenConnect pros

Cons

"The chat window and using polls is easier in Zoom than compared to GoToWebinar. Make it simpler and easier to publish polls on the fly would improve the solution."

"The sharing of cameras is limited to meeting organizers."

"GoToWebinar would be improved with the inclusion of support for video endpoints."

"Some of my friends also use GoToWebinar to collect clients for affiliate marketing. In those cases, they found some features were missing with respect to some of the competition. And the worst part is the price."

"The platform feels old and a little rusty, more could be invested into the look and feel of it."

"The recent redesign has made it slower and basically worthless."

"There needs to be a way to run the agent without installing, like GoToAssist."

"There could be improvement to the remote command line tools."

"On a Linux machine, there are different limitations that are not there on a Windows Server. Much more limitations exist on Linux deployments."

"They could provide a toolbox for the plan I'm on."

"Something that I would like to see in the future is mobile video streaming. They do provide audio conferencing, but seeing the problem makes it easier to solve the problem. If they had video streaming, if a client had a physical problem with something and I couldn't get remote access, the client could use his mobile phone to show me the problem. In these cases, even if a client's systems were down, I could help, so long as I had a mobile phone environment."

"There is an issue which is pretty rare, but I find it at least when connecting from my mobile device. I am forced to refresh the screen by changing the screen quality to get screen updates. This only happens sometimes."

"What we need this product to do is to be able to control Windows Updates. LogMeIn Central allowed us remote access but also allowed to push and install Windows Updates, and third-party updates... When we made the switch to ConnectWise we lost the ability to do patching. That forced us, for our larger clients, to move to WSUS. We had to set up a VM on those larger clients to push Windows Updates and patches into the network."

More ScreenConnect cons

Pricing and Cost Advice

"This is a free solution."

"It is a monthly subscription and the price is quite expensive if you're not paying annually."

"Their licensing model is good, their pricing model is good, their service is good; bandwidth is excellent. They're consistent."

"It is priced well and it is still a great value. Although I have been reading a lot about Splashtop. They are getting pretty competitive on their pricing, including a fairly easy to use remote support for mobile applications, like iOS and Android."

"It is priced fairly."

"ConnectWise Control is not an overly expensive tool. Its pricing is reasonable."

"We pay an annual licensing fee."

"For the price we pay, we definitely feel it's worth it, but there are some contenders in the market that are coming out now, whose products are as good; they are offering more features and the price is actually less than ConnectWise. All things considered, the biggest thing is the lack of patching in ConnectWise. If they could integrate that into the product, that would be a game changer, if offered at the same price point."

"We pay $3,000 USD for the service, yearly upfront."

"Make sure you have enough licensing for all the techs that you have."

More ScreenConnect pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Manufacturing Company

15%

Computer Software Company

12%

Educational Organization

Performing Arts

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	1
Large Enterprise	2

By reviewers
Company Size	Count
Small Business	15
Midsize Enterprise	6
Large Enterprise	7

Questions from the Community

Ask a question

Earn 20 points

What do you like most about ConnectWise Control?

The product is really easy to deploy.

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What is your experience regarding pricing and costs for ConnectWise Control?

I download the product for free with ConnectWise RMM's license.

See all answers

What needs improvement with ConnectWise Control?

All the features provided by the product in terms of screen connectors have been good. There can be some complexities when running patches or when building up all the profiles, making them areas wh...

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Product Reports

Buyer's Guide

GoToWebinar

September 2025

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Buyer's Guide

ScreenConnect

September 2025

Download ScreenConnect product report

Also Known As

No data available

ConnectWise Control

Overview

Web conferencing SaaS for larger webinars

GoTo

ScreenConnect offers seamless connections to desktops, mobiles, and other devices with top-tier security features. Empowering businesses through customizable branding, it facilitates real-time problem-solving and adapts to specific access needs with granular control.

ScreenConnect stands out by providing robust remote access solutions, enhanced with security like AES-256 encryption and two-factor authentication. Users appreciate the customization options, enabling them to white-label software to reflect their brand. The Support Premium edition includes ScreenConnect View, a live streaming feature assisting with real-time hardware troubleshooting through mobile cameras. It integrates smoothly with existing systems, offering unattended access, automatic reconnection, and session recording. However, there's room for improvement in user configuration options, file transfer capabilities, and security recognition. Overall, it supports a wide range of devices and browsers, ensuring session continuity even through reboots, making the setup process straightforward.

What are the key features of ScreenConnect?

Remote Access: Facilitates easy access across devices and browsers with strong performance.
Security: Includes AES-256 encryption and two-factor authentication for secure interactions.
Customization: Allows extensive branding options to align with company identity.
ScreenConnect View: Enables live streaming for real-time troubleshooting via users' device cameras.
Session Management: Offers unattended access and session recording for quality control.
Configurability: Provides granular permissions to tailor access according to team requirements.

What benefits and ROI can users expect from ScreenConnect reviews?

Ease of Use: Users find it intuitive for support and troubleshooting.
Cost-Effective: Competitive pricing enhances ROI.
Integration: Easy incorporation with existing security protocols and management tools.
Remote Management: Provides effective remote access reducing on-site support needs.
Efficiency: Increases productivity with robust performance and seamless functionality.

Businesses apply ScreenConnect for remote support, assisting with IT tasks and troubleshooting, often using unattended access functionalities. It's popular among teams of various sizes, aiding companies in managed services and client interactions. The tool's effectiveness makes it suitable for on-site-like remote assistance, though improvements in dual monitor management and domain integration are desired. User feedback highlights the necessity for enhanced onboarding, more intuitive configuration, and advanced reporting features, making it a versatile choice for remote support across industries.

ConnectWise

Sample Customers

Avigilon Corporation, Bitdefender, British Library's Business & IP Centre, Business Wire, Clarity, Colt, Conversion Rate Experts, Cornerstone Home Lending Inc., DemandGen, DPR Construction

Jon Rosen Systems

Buyer's Guide

GoToWebinar vs. ScreenConnect

September 2025

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