No more typing reviews! Try our Samantha, our new voice AI agent.

Google Workspace vs Microsoft Intune comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.2
Google Workspace boosts ROI with cost-saving features, seamless integration, and productivity enhancements, despite perceived high costs.
Sentiment score
5.6
Microsoft Intune enhances ROI by reducing IT costs, increasing productivity, streamlining management, and integrating with Microsoft services.
Everything we've gained from it makes my job easier day after day, and I see value in it as an engineer.
IT Systems Engineer at Syracuse University
Microsoft Intune not only saves costs by reducing the number of personnel needed but also offers a comprehensive solution for managing laptops, applications, security, individual access, and enrollment.
Subject Matter Expert at Engage IT Services Pvt Ltd
With Microsoft Intune, tasks such as device provisioning, policy deployment, application delivery, and compliance enforcement require less manual effort than in more traditional management models.
Endpoint Cloud Solution Architect at Lutech
 

Customer Service

Sentiment score
5.0
Google Workspace support receives mixed reviews; ease of use lessens direct support needs, but non-Western regions face challenges.
Sentiment score
5.7
Microsoft Intune customer service is inconsistent, with varying experiences and response times, though internal resources partially assist users.
In the past, we experienced a problem with automatic emails being blocked, and the support team resolved the issue quickly.
Technical Manager IT Development at Sostenia
Even as a technical person, I struggle to find appropriate contact numbers or email addresses.
Principal Consultant at Wipro Limited
I sent a complaint letter but it was hard to find customer service for that.
Assosiate Professor at Palazzo del Mediterraneo
When a support ticket is submitted, it directly reaches someone with Intune support expertise.
Collaborations engineer at a financial services firm with 1,001-5,000 employees
When I contacted Microsoft, they had the same expertise, if not more, which is phenomenal because I felt heard and my problem was solved.
IT Systems Engineer at Syracuse University
Sometimes, the support provided is excellent, and the representative is knowledgeable, while other times, the service needs improvement.
Engineer at a healthcare company with 5,001-10,000 employees
 

Scalability Issues

Sentiment score
7.3
Google Workspace offers seamless scalability, with easy expansion for all organization sizes and minimal maintenance due to its cloud-based nature.
Sentiment score
7.1
Microsoft Intune offers scalable, efficient management and seamless expansion for large deployments without additional hardware, adapting to growing needs.
It supports around 2,500 users in our company, and this scalability assists us in maintaining our infrastructure.
Technical Manager IT Development at Sostenia
I believe Google Workspace will have really high scalability because there are a lot of features available, and they have the potential to be used.
Brand Protection Analyst at Corsearch
Scalability involves another configuration with a new email configuration, involving some authentication issues with Microsoft Outlook.
IT Manager at Universal Carpets & Rugs
The scalability of Microsoft Intune is ten out of ten.
Solutions Architect at a computer software company with 51-200 employees
Ideally, we want to automatically segregate devices based on user properties like primary use, but currently, dynamic groups seem limited to device properties.
Engineer, Systems Admin . at a financial services firm with 5,001-10,000 employees
It supports organizations with 200 endpoints and those with more than 15,000 endpoints.
Director at Provisioned
 

Stability Issues

Sentiment score
7.7
Google Workspace is praised for its stability and reliability, with minor glitches but no significant downtime, affecting user experience.
Sentiment score
7.2
Microsoft Intune is reliable with few outages, offering consistent performance and high user satisfaction due to seamless Microsoft integration.
This stability is crucial to us because it ensures we do not lose communication or connection while using messaging and accessing files.
Technical Manager IT Development at Sostenia
The stability of Google Workspace is excellent and very solid.
Principal Consultant at Wipro Limited
With Microsoft now that we are using, we have a security system by which every now and then you have to change your password, and whenever you try to access multiple times to the same email from different devices or many times in the same day, they will ask you for a code that you have to insert.
Assosiate Professor at Palazzo del Mediterraneo
We have not experienced downtime, bugs, or glitches.
Head of IT at TWM SOLICITORS LLP
It appears Microsoft Intune undergoes changes without informing customers.
Support Engineer at a tech services company with 201-500 employees
In my experience, Microsoft Intune is a stable platform as it is a cloud-based service, and updates are regularly delivered by Microsoft.
IT Administrator at Newrest Inflight España, S.A
 

Room For Improvement

Google Workspace needs better security, Microsoft integration, usability improvements, and enhanced features compared to competitors like Zoom and Teams.
Microsoft Intune needs improvements in UI, setup, policy sync, platform support, customization, and troubleshooting for enhanced management.
The new integration was implemented last September, and we are facing some issues with OAuth 2.0 authentication.
IT Manager at Universal Carpets & Rugs
It would be great if Google Workspace had its own application built into the PC or a desktop application.
Brand Protection Analyst at Corsearch
The security functionalities are similar to those in competitors like Active Directory, but they could be optimized for stronger security features.
Technical Manager IT Development at Sostenia
Features like unlocking devices sometimes fail, and the support offered for other operating systems is insufficient.
Strategy & Portfolio Advisor at a insurance company with 1,001-5,000 employees
There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now.
Collaborations engineer at a financial services firm with 1,001-5,000 employees
Many third-party companies offer single-pane-of-glass reporting that shows you what your update environment looks like, how your patch is doing, application status, etc., but Intune's reporting is not intuitive.
Engineer at a healthcare company with 5,001-10,000 employees
 

Setup Cost

Google Workspace costs $6-$15 per user monthly; perceived as cost-effective yet sometimes costly, with potential discounts and additional fees.
Microsoft Intune offers competitive pricing, especially with Microsoft 365 bundles, and provides cost savings compared to standalone solutions.
The current cost is approximately seven to ten euros per user per month.
Technical Manager IT Development at Sostenia
The company is moving the data and the Microsoft subscription is no longer continued.
Brand Protection Analyst at Corsearch
Introductory professional services, like a fast-track service, were included with our E5 membership, and there have been no additional costs.
Senior Systems Architect IV at a aerospace/defense firm with 10,001+ employees
The Intune suite and add-ons, such as batch management and remote help, are costly.
Technical Sales Professional (Microsoft Modern Workplace) at Alnafitha IT
It costs approximately forty euros per user per month.
Cyber Security Officer at Gudu
 

Valuable Features

Google Workspace enables seamless collaboration with real-time editing, robust integration, strong security, and affordability for businesses and organizations.
Microsoft Intune integrates seamlessly with other services for centralized management, enhancing security and control over corporate and BYOD environments.
The ability to share documents with students and assign them things and correct them in real time has been beneficial.
Assosiate Professor at Palazzo del Mediterraneo
The valuable features include the email service, email updates, and Google Drive.
IT Manager at Universal Carpets & Rugs
These tools enhance productivity by allowing us to edit the same file at the same time, making collaboration much smoother.
Technical Manager IT Development at Sostenia
Intune excels in configuration and compliance management for Windows 10, ensuring devices receive timely updates and adhere to organizational standards.
Microsoft Practice Lead at a tech services company with 11-50 employees
Dynamic groups allow us to set conditions for automatic membership, eliminating the need for user intervention or manual review and ensuring a seamless workflow.
Engineer, Systems Admin . at a financial services firm with 5,001-10,000 employees
Windows Autopatch is the most valuable because it removes the burden of patch management.
Director at Provisioned
 

Categories and Ranking

Google Workspace
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
106
Ranking in other categories
Email Applications (1st), Wireless Email (1st), Cloud Storage (8th), Content Collaboration Platforms (2nd)
Microsoft Intune
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
384
Ranking in other categories
Configuration Management (3rd), Remote Access (3rd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
 

Mindshare comparison

While both are Cloud Services solutions, they serve different purposes. Google Workspace is designed for Email Applications and holds a mindshare of 17.7%, down 18.9% compared to last year.
Microsoft Intune, on the other hand, focuses on Unified Endpoint Management (UEM), holds 17.8% mindshare, down 29.1% since last year.
Email Applications Mindshare Distribution
ProductMindshare (%)
Google Workspace17.7%
Amazon WorkMail11.1%
Microsoft Exchange Online9.8%
Other61.400000000000006%
Email Applications
Unified Endpoint Management (UEM) Mindshare Distribution
ProductMindshare (%)
Microsoft Intune17.8%
IBM MaaS3608.8%
Workspace ONE UEM8.5%
Other64.9%
Unified Endpoint Management (UEM)
 

Featured Reviews

Hikmah Hikmah - PeerSpot reviewer
Brand Protection Analyst at Corsearch
Collaborative tools have improved team communication and file organization across projects
Before I was in a Microsoft environment, which had its own software that was not website-based. When I moved to Google Workspace, it was not seamless because I have to access it through a web view in the browser. Most of it does not have stable connection because it is based on web view. It would be great if Google Workspace had its own application built into the PC or a desktop application. The operation is a bit different from Microsoft, which makes it difficult for me. For example, with Microsoft, we could easily access the shared mailbox with one URL and have access to it. With Google Workspace, we have to set it up by ourselves inside our own mailbox, which is a bit difficult because of how it operates differently. I think it can be improved more. Currently, guidelines are just in the form of a document that we can read by ourselves. It would be really helpful if the guidelines themselves were built into the environment itself. Since Google Workspace is in web view, maybe that would be possible. That would be more helpful than just reading a document.
HA
Senior Business Development Executive at Digitaltrack
Centralized device management has automated onboarding and improves remote security compliance
One thing I feel Microsoft Intune could improve is troubleshooting visibility. In many cases, when a policy or application deployment fails, the error messages are a bit generic. So, admins still spend time checking logs manually or testing on devices one by one. Compared to the simplicity of deployment, troubleshooting sometimes feels less mature. I also think reporting and real-time monitoring could be stronger. The dashboard gives useful information, but in large environments, many teams still depend on additional tools or scripts for deeper reporting and analytics. If I had to focus on one area first, I would probably choose troubleshooting and reporting. Deployment through Microsoft Intune is generally straightforward, but when something fails, identifying the exact root cause can still take more time than expected. Error messages are sometimes too generic, and admins often have to dig through logs, sync status, or multiple portals to understand what actually happened. I think user experience and policy management could also improve further. Microsoft Intune has become much better over the years, but sometimes the admin portal still feels fragmented because certain configurations open in different sections or redirect to older interfaces. For new admins, especially, it can take time to understand where everything is located. Another thing is policy conflict handling. In larger organizations, multiple device policies, compliance rules, and configuration profiles can overlap. When conflicts happen, the visibility is not always very clear, so admins spend time figuring out which policy actually won or caused the issue.
report
Use our free recommendation engine to learn which Email Applications solutions are best for your needs.
920,939 professionals have used our research since 2012.
 

Answers from the Community

VA
Manager, Technology Support at EL Paso Independent School District
Apr 11, 2023
Apr 11, 2023
Microsoft Intune only supports the following operating systems: Android -iOS/iPadOS-Linux-macOS-Windows and Chrome OS, View and take action on the company and school-owned Chrome OS devices Use the Chrome Enterprise connector with Microsoft Intune After you establish a connection, you can: Sync device information between the Google Admin console and Microsoft Intune. View device information i...
2 out of 3 answers
SS
Chief Digitalization Executive at a energy/utilities company with 1,001-5,000 employees
Apr 10, 2023
Intune is more recommended for Microsoft OS or Microsoft products. On Chromebooks, if you are going with Google tech stack of Office apps, Google Workspace will be your go-to option in this case. 
DV
General Manager at Kaleyra
Apr 10, 2023
I agree with @Saiyed Shahab Ahmed​. You should also consider the management overhead of having multiple productivity tools. 
 

Top Industries

By visitors reading reviews
Outsourcing Company
13%
Manufacturing Company
11%
Comms Service Provider
8%
Financial Services Firm
7%
Manufacturing Company
10%
Financial Services Firm
10%
Outsourcing Company
10%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business64
Midsize Enterprise16
Large Enterprise29
By reviewers
Company SizeCount
Small Business195
Midsize Enterprise64
Large Enterprise190
 

Questions from the Community

What is your experience regarding pricing and costs for Google Workspace?
The company made the decision to migrate, so I'm not sure why specifically. The company is moving the data and the Microsoft subscription is no longer continued, so I have the choice to use Google ...
What needs improvement with Google Workspace?
Before I was in a Microsoft environment, which had its own software that was not website-based. When I moved to Google Workspace, it was not seamless because I have to access it through a web view ...
What is your primary use case for Google Workspace?
I have been using Google Workspace for file organizing, including Google Drive, Spreadsheet, Gmail, and Google Form, with most of my usage being in Spreadsheet. I do use Google Groups, which combin...
How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes it easy to control security and manage the usage of mobile apps when you have a ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of the things I like about it: Pros: Protected productivity: Intune gives you th...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also access to both Microsoft’s user community as well as around-the-clock customer s...
 

Also Known As

G-Suite Enterprise, G-Suite, Google Apps for Business, G Suite Basic, G Suite Business, G-Suite Basic, G-Suite Business, Google Vault
Intune, MS Intune, Microsoft Endpoint Manager
 

Overview

 

Sample Customers

There are over five million businesses that use Google Apps for Business worldwide. Some key customers include The Roche Group, National Geographic, American Red Cross, City of Los Angeles, Flight Centre, and Konica Minolta.
Mitchells and Buzzers, Callaway
Find out what your peers are saying about Google, Microsoft, Amazon Web Services (AWS) and others in Email Applications. Updated: October 2026.
920,939 professionals have used our research since 2012.