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GoodAccess vs Trend Micro Web Security comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Ranking in Secure Web Gateways (SWG)
5th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
19
Ranking in other categories
Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (7th), ZTNA as a Service (8th), Secure Access Service Edge (SASE) (8th)
GoodAccess
Ranking in Secure Web Gateways (SWG)
22nd
Average Rating
9.4
Reviews Sentiment
7.6
Number of Reviews
20
Ranking in other categories
Enterprise Infrastructure VPN (20th), ZTNA (14th)
Trend Micro Web Security
Ranking in Secure Web Gateways (SWG)
16th
Average Rating
7.8
Reviews Sentiment
6.2
Number of Reviews
18
Ranking in other categories
Internet Security (5th)
 

Mindshare comparison

As of October 2025, in the Secure Web Gateways (SWG) category, the mindshare of iboss is 2.2%, up from 1.8% compared to the previous year. The mindshare of GoodAccess is 0.2%, up from 0.1% compared to the previous year. The mindshare of Trend Micro Web Security is 1.0%, down from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Web Gateways (SWG) Market Share Distribution
ProductMarket Share (%)
iboss2.2%
Trend Micro Web Security1.0%
GoodAccess0.2%
Other96.6%
Secure Web Gateways (SWG)
 

Featured Reviews

Matt Crockford - PeerSpot reviewer
It's easy to roll out, and their understanding of our business made it seamless
One aspect we value about iboss is its simplicity. Their customer service is brilliant, and they are super responsive and knowledgeable. It's easy to roll out, and their understanding of our business made it seamless. We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times. The user interface is highly intuitive. Our IT team picked it up with minimal training. It's arranged so that it's easy to find where things are. Another advantage is the single pane of glass console, which gives you visibility into what's happening. We're not fully there yet because we haven't implemented zero trust, but we're excited about the possibilities from the demos we've seen. We launched a POC of iboss' ChatGPT Risk Protection feature two weeks ago. AI is a great tool, but you need to be careful what you put into it. My biggest fear is employees inputting sensitive corporate information or customer PII data into one of these chatbots. I was impressed by our trial of the feature. It's exactly what we wanted. Now, when a user goes to ChatGPT, there's a banner warning them not to share information, and we can block conversations containing customer data like bank details and email addresses. I don't want to stop people from using it, but we need visibility. We've only tried it on a test group of 15 people. You can configure it to look for specific keywords or integrate it with your DLP policy if you have that configured
Itai Rieur - PeerSpot reviewer
A stable service with good support and little downtime
The best aspects of GoodAccess include: 1. Support system (available 24/7, quick to respond, and highly knowledgeable). GoodAccess offers a very available professional support service - it can be via chat service, email, or phone. The relevant representative was very professional, and responsive questions were answered in a prompt manner. 2. Stable service. Since we rely daily on a VPN to connect with multiple connections, VPN stability is crucial to us. in that sense, GoodAccess never fails. In the two or more years we have been using this service, there have been only one or two downtimes. each for 20 minutes or less. That's impressive.
Durai  Singh - PeerSpot reviewer
Provides comprehensive protection for enterprises
The cons include it not being implemented in the mid-enterprise segment. For these organizations, it is an additional expense. Even companies with multi-tenant, multi-cloud, and multi-geolocation environments are not using this WAF solution because it is an investment. They already have endpoint protection, EDR, firewalls, and authentication. Spending on WAF is an extra investment for them. This is one reason mid-enterprise segments hesitate to adopt it.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Because of iboss, I did not have to assign web filtering tasks to my techs on a daily basis."
"Content filtering is the most useful feature of iboss."
"iboss has significantly lowered the number of security incidents. It is crazy how much it blocks and how much it is aware of the outside danger."
"The security aspect of the solution, particularly the malware behind it, is excellent. That's something that really helped us out. It's not just a simple proxy that just blocks the insights of potential threats that come on behind it. They do malware detection and that helps us a lot."
"iboss is among the few products providing inline filtering where no application is needed on the device. It operates on the network side and is not device-based. This feature was one of the main reasons why we stayed with them for so long."
"I would definitely recommend iboss for web filtering purposes to other organizations or individuals."
"Valuable features: Within the filter: Controls (Web categories, applications, and Allow/Block list) and Network (local Subnets). Within the reporter: Logs (Event Log) and Reports."
"Iboss is a solution that prevents advanced persistent threats, and has a zero tolerance for attacks."
"GoodAccess is allowing us to give first-hand support and access to critical client systems, in a secure way."
"We love the simple interface and speed and reliability of the system."
"The solution has easy-to-use administration and offers an easy implementation."
"Their user interface is intuitive as it is easy to navigate."
"This simple, stable, affordable VPN solution scaled with us over the first year of use, allowing for an expansion of remote/hybrid workers to remotely access key systems otherwise restricted to our internal office network."
"The VPN's role in facilitating remote work has improved internal efficiency."
"Access control allows us to manage permissions efficiently, ensuring secure and tailored access."
"Static IP Addresses with multiple gateway options per team allow us to set up different teams with different network accesses."
"Currently, many applications are hosted on the web. They are hosted in multiple clouds and tenants. Organizations with different geolocations and users require a very secure WAF solution. For enterprise companies, it is essential to secure their networks and applications."
"The most valuable feature is machine learning, which automatically monitors the activity on the machine."
"The solution's technical support team is responsive."
"Overall, I would rate this solution a ten out of ten."
"The solution's scalability is good and we have more than 90 users for it."
"I feel that it is a user-friendly product that provides quick response to users."
"Threat protection solution with good stability and scalability. Installation is straightforward. Support for this product is good."
"The real-time threat detection capability of Trend Micro Web Security has had a positive impact on our security."
 

Cons

"For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company ExxonMobil."
"I am currently doing a PoC of the zero trust aspect of it. Compared to other similar solutions, it is hard to get around each feature. It takes a while to get used to it."
"Sometimes the agent stops working in iboss, and we have to reinstall the agent."
"The dashboards for local use could be better."
"Its pricing could be better."
"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."
"Iboss is growing so fast that it is often hard for them to keep up with the challenges."
"Our iboss subscription access should be more secure with an OTP or VPN etc. It is easy to gain access if, for example, hackers obtain my username and password."
"The interface could provide more extensive information regarding the occurrence of threats. Currently, it only displays rudimentary threat data."
"Enhancing the user interface and experience could make it more intuitive for all users."
"We are having a problem with accessing Microsoft Copilot while connected. GoodAccess is working on the issue, but fixing this will be a help to us. There is nothing else at the moment that we need to have improved for our usage."
"Their recent revision in pricing was a jolt. Though any business understands the need for periodic pricing evaluations, a clearer communication strategy and more gradual changes might have been more palatable for long-term clients like us."
"Currently, the pricing structure is functional yet could benefit from more refined scalability calculations."
"The installable app's occasional bugs have caused disruptions for some users, impacting smooth usage."
"This past year, I did not like having to purchase an upgrade to a plan with a minimum number of seats to get the features we needed. We do not use all of the seats."
"The interface information could show more information about how threats have occurred. Right now, it only shows basic threat information."
"There are multiple ways Web Security could improve, such as usability and web access to several programming modes."
"The cons include it not being implemented in the mid-enterprise segment. For these organizations, it is an additional expense."
"The installation is a little bit complex."
"The costs are a bit high in terms of licensing."
"The price of Trend Micro Web Security is the only area of concern where improvements are required. From an improvement perspective, the product should be made available to users at a cheaper rate."
"The product should be more secure and stable. It is also not flexible."
"The cons include it not being implemented in the mid-enterprise segment. For these organizations, it is an additional expense."
"I would like to see better scalability and better performance."
 

Pricing and Cost Advice

"It is expensive compared to one of its competitors."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"It is probably in line with other solutions, but I do not deal with the financial side."
"The overall pricing for iboss is very competitive and transparent."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
Information not available
"The license is yearly and user based."
"I rate the product price a three on a scale of one to ten, where one is cheap, and ten is expensive."
"The solution is expensive in terms of deployment."
"I don't remember the exact pricing, but I think that it is approximately $10.00 per user."
"I rate the product's price a five on a scale of one to ten, where one is low price and ten is high price."
"There's annual and monthly options for the license. When you're on the managed services option, it's monthly. They're also setting up an option via AWS where there will be a monthly option via the AWS shopfront."
"We pay for the license on an annual basis."
"It is pricey. Trend Micro has been in the field for 30 years, so you have to pay a premium amount for that."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Computer Software Company
11%
Manufacturing Company
9%
Government
6%
No data available
Performing Arts
13%
Manufacturing Company
12%
Computer Software Company
9%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise6
Large Enterprise5
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise4
Large Enterprise1
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise4
Large Enterprise4
 

Questions from the Community

What needs improvement with iboss?
For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company Exxon...
What is your primary use case for iboss?
Previously when I used iboss, we did the POC for iboss for ExxonMobil. Four or five people wanted to move from our ol...
What is your experience regarding pricing and costs for iboss?
Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern. There are cheaper alte...
What do you like most about GoodAccess?
GoodAccess offers a very available professional support service - it can be via chat service, email, or phone.
What is your experience regarding pricing and costs for GoodAccess?
Test multiple providers' solutions for speed and connection before signing up for service. Also, test the help desk r...
What needs improvement with GoodAccess?
We are having a problem with accessing Microsoft Copilot while connected. GoodAccess is working on the issue, but fix...
Do you recommend Trend Micro Web Security?
I would recommend Trend Micro Web Security to organizations looking for an end-to-end security solution. Trend Micro ...
What do you like most about Trend Micro Web Security?
Trend Micro has a centralized mechanism where we can control and monitor all system protections. It includes detectin...
What is your experience regarding pricing and costs for Trend Micro Web Security?
It is pricey. Trend Micro has been in the field for 30 years, so you have to pay a premium amount for that. SentinelO...
 

Also Known As

iBoss Cloud Platform
No data available
Virus Wall, VirusWall, Trend Micro VirusWall
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Information Not Available
Landwirtschaftskammer Nordrhein-Westfalen, Mosaic Medical, Okinawa Prefectural Education Center, RAK Investment Authority
Find out what your peers are saying about GoodAccess vs. Trend Micro Web Security and other solutions. Updated: September 2025.
869,566 professionals have used our research since 2012.