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Pros & Cons summary

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Prominent pros & cons

PROS

GoodAccess significantly enhances security and simplifies infrastructure.
It enables efficient remote work by providing secure and fast VPN connections.
Static IP addresses and multiple gateways per team facilitate tailored network access.
No extra hardware is needed, and it is easy to set up and manage.
GoodAccess offers excellent speed, with the flexibility to test and select the best gateways.

CONS

Recent pricing changes were abrupt and clearer communication would benefit long-term clients.
Pricing structure suits large organizations better; smaller teams face challenges with affordability.
Purchasing upgrades with a minimum number of seats is inefficient as unused seats remain.
Internet connection occasionally slows noticeably while connected to VPN; rare disconnects also occur.
Extended chat support beyond current hours would enhance accessibility and assistance.
 

GoodAccess Pros review quotes

Paco Velasco Reina - PeerSpot reviewer
CTO at Open HealthCare
Jul 3, 2023
GoodAccess has significantly improved security in our organization.
reviewer2251914 - PeerSpot reviewer
Owner at Sapere Marketing
Aug 3, 2023
GoodAccess simplified our infrastructure and how we interact with clients.
reviewer2252475 - PeerSpot reviewer
CEO/Founder at Technopath
Aug 5, 2023
The task of managing security and auditing for unauthorized entries has been substantially diminished.
Learn what your peers think about GoodAccess. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,422 professionals have used our research since 2012.
Jan S. - PeerSpot reviewer
Digital Product Manager at News and Media Holding a.s.
Aug 9, 2023
The most valuable aspects of the solution are the static IP and speed.
reviewer262616 - PeerSpot reviewer
Managing Director at Vivo HealthStaff Inc.
Aug 14, 2023
We love the simple interface and speed and reliability of the system.
reviewer2690257 - PeerSpot reviewer
Rush Street Interactive at Rush Street Interactive
Aug 14, 2023
The VPN's role in facilitating remote work has improved internal efficiency.
Hal Lightwood - PeerSpot reviewer
Consultant at Amik Technology Inc
Aug 15, 2023
GoodAccess was the only hosted VPN solution we found for a reasonable cost that allowed us to establish a site-to-site VPN network for hundreds of locations across the country.
reviewer2258169 - PeerSpot reviewer
Software Engineering Manager at DraftKings Inc.
Aug 16, 2023
GoodAccess is allowing us to give first-hand support and access to critical client systems, in a secure way.
reviewer9017451 - PeerSpot reviewer
Lead Web Solutions Developer & Hosting Infrastructure Architect at INTERDIRECT LIMITED
Aug 22, 2023
GoodAccess VPN has brought a transformative shift to our organization, notably enhancing collaboration and enabling seamless remote work.
Phil O. - PeerSpot reviewer
Partner & Digital Lead at Sticky
Aug 23, 2023
The solution's robustness has meant that our team, regardless of where they're located, feels as though they're working right from the office, having secure and quick access to all essential tools.
 

GoodAccess Cons review quotes

Paco Velasco Reina - PeerSpot reviewer
CTO at Open HealthCare
Jul 3, 2023
The interface information could show more information about how threats have occurred. Right now, it only shows basic threat information.
reviewer2251914 - PeerSpot reviewer
Owner at Sapere Marketing
Aug 3, 2023
This past year, I did not like having to purchase an upgrade to a plan with a minimum number of seats to get the features we needed. We do not use all of the seats.
reviewer2252475 - PeerSpot reviewer
CEO/Founder at Technopath
Aug 5, 2023
The interface could provide more extensive information regarding the occurrence of threats. Currently, it only displays rudimentary threat data.
Learn what your peers think about GoodAccess. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,422 professionals have used our research since 2012.
Jan S. - PeerSpot reviewer
Digital Product Manager at News and Media Holding a.s.
Aug 9, 2023
I've found some bugs.
reviewer262616 - PeerSpot reviewer
Managing Director at Vivo HealthStaff Inc.
Aug 14, 2023
It would be useful to see the weekly usage information within the program itself and a dashboard for all usage data.
reviewer2690257 - PeerSpot reviewer
Rush Street Interactive at Rush Street Interactive
Aug 14, 2023
Enhancing the user interface and experience could make it more intuitive for all users.
Hal Lightwood - PeerSpot reviewer
Consultant at Amik Technology Inc
Aug 15, 2023
The logs do not go back very far.
reviewer2258169 - PeerSpot reviewer
Software Engineering Manager at DraftKings Inc.
Aug 16, 2023
There could be a better view of which type of communication is going through the system.
reviewer9017451 - PeerSpot reviewer
Lead Web Solutions Developer & Hosting Infrastructure Architect at INTERDIRECT LIMITED
Aug 22, 2023
The installable app's occasional bugs have caused disruptions for some users, impacting smooth usage.
Phil O. - PeerSpot reviewer
Partner & Digital Lead at Sticky
Aug 23, 2023
Their recent revision in pricing was a jolt. Though any business understands the need for periodic pricing evaluations, a clearer communication strategy and more gradual changes might have been more palatable for long-term clients like us.