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Fortinet FortiToken vs OpenText Identity Manager comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortinet FortiToken
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
32
Ranking in other categories
Authentication Systems (4th)
OpenText Identity Manager
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
18
Ranking in other categories
User Provisioning Software (9th), Identity Management (IM) (17th), Identity Governance Administration (IGA) (7th)
 

Mindshare comparison

While both are Identity and Access Management solutions, they serve different purposes. Fortinet FortiToken is designed for Authentication Systems and holds a mindshare of 3.5%, down 6.6% compared to last year.
OpenText Identity Manager, on the other hand, focuses on User Provisioning Software, holds 3.1% mindshare, down 3.3% since last year.
Authentication Systems Market Share Distribution
ProductMarket Share (%)
Fortinet FortiToken3.5%
Microsoft Entra ID7.8%
Cisco Duo5.0%
Other83.7%
Authentication Systems
User Provisioning Software Market Share Distribution
ProductMarket Share (%)
OpenText Identity Manager3.1%
SailPoint Identity Security Cloud24.5%
Saviynt13.0%
Other59.4%
User Provisioning Software
 

Featured Reviews

Ahmed Auf - PeerSpot reviewer
Cybersecurity SNB Technical Manager at a tech services company with 51-200 employees
Has strengthened user authentication and remains reliable despite recent license transfer limitations
I love to work with Fortinet FortiToken because it's easy to configure with any user and with FortiAuthenticator. We uploaded it and use it for any authentication with any user, with integration with any device. With FortiAuthenticator, we integrated it with any server, such as Active Directory, and use the token for VPN and other purposes. In the future, we ask customers to use it with FortiAuthenticator, not just the token, as it provides better integration capabilities. When we buy a specific Fortinet FortiToken, we use it on FortiGate only. Fortinet FortiToken provides very important security benefits because it is used to manage FortiGate from outside, exclusively with Fortinet FortiToken. Without Fortinet FortiToken, administrators cannot use or add admin privileges or manage it from outside, as this could lead to attacks or malicious activity.
reviewer2401464 - PeerSpot reviewer
Architect at a consultancy with 51-200 employees
Updates systems quickly and does not have a limit on the number of users
NetIQ does not have a limit on the number of users. The tool is secure by nature. It can have more than one billion users. Event-based systems know what has to be changed. SQL-based systems can only change using time and date. Event-based systems provide immediate results, while SQL-based systems need time to sync. It is totally different from a security perspective. Event-based systems can update all the systems in seconds or minutes. Other systems do it within 24 hours. The basic event-based system is AI-driven. It has some kind of robotics and programming. Other tools need programming. I like systems that have prebuilt ideas of security. NetIQ has been in the market for a long period. It has all the systems and connectors. There is not much coding. We just need to configure the products. We need not do any programming. I haven't seen any other product that needs only configuration to do the job. Most products in the market are SQL-based. They need programming. Some service providers who sell other products to customers do not sell NetIQ because they can make more money by selling solutions that need more consultancy and programming. More hours lead to more money.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution offers push notifications. When you try to connect to the VPN, FortiToken sends a push notification to our customer's device."
"I appreciate that it provides comprehensive security. It is tailored to this specific purpose, and it excels in fulfilling this purpose."
"The initial setup is easy. You receive a QR code via email, scan it, and add it. No complicated procedures involved."
"I love the push-button authentication on FortiToken Mobile. It's also great that the soft token automatically reloads the OTP at intervals, so I always have a fresh code to enter."
"The solution is pretty solid."
"FortiToken is integrated with FortiClient solution for users working from home, providing an additional layer of security by sending OTPs for authentication."
"Overall, I rate the FortiToken solution as nine out of ten. I would definitely recommend it due to its effectiveness in enhancing security."
"I would rate the overall solution an eight out of ten. The solution is a smart product that anyone can easily access and manage. The solution is a good product for multi-factor authentication and to secure remote authentication in the corporate environment."
"The most valuable features of NetIQ Identity Manager are the synchronization of different directories, such as Active Directory. We have many Active Directory systems, not only one."
"The access request management has improved significantly in terms of its user interface. What sets it apart from competitors like SailPoint is that it's an event-based solution rather than schedule-based. That's a key differentiator."
"The product is easy to use."
"The most valuable feature of this solution has been the ability for us to integrate a lot of external systems, and the automatic transfer of a lot of identity information. Additionally, the customization is very good."
"NetIQ does not have a limit on the number of users."
"The main value lies in the simplicity of implementation, as well as its customized look and feel."
"The most valuable features are Password Reset Alerts, Password Sync, and SQL connectors."
"I like the eDirectory feature."
 

Cons

"I do not have any notes for improvement."
"It could be integrated better if you could have your FortiToken, and the license would allow you to work across multiple FortiGate solutions."
"I'm not sure if it's already available, however, I wonder if there's an option to have it sent to my email address instead of having it on the mobile app."
"Support is a pain point in Bangladesh because there aren't many experienced Fortinet engineers in this country. It's easier to find one certified in Cisco, Palo Alto, or Juniper."
"Fortinet support has some room for improvement. It has taken a long time to resolve some issues or find a workaround."
"We can only use the tool with the FortiToken Mobile app."
"FortiToken should provide enhanced SMS services for those users who do not have smartphones."
"You need your mobile just to enroll the tokens, and sometimes, it's difficult to use for someone who is not knowledgeable"
"The interface is old and outdated, and the design software seems archaic."
"The integrations must be made easier."
"NetIQ Identity Manager could improve by updating the user portal, it is out of date."
"Areas for improvement are further enhancing the access granting process to reduce time and improve accuracy."
"If it could be operated in such a way that anybody could use it, with just the user interface, and there's no need for programming, then that would be a great improvement."
"We have another system that is using the SAML system, and we also integrate with Active Directory only. If NetIQ Identity Manager can integrate directly, we would not need to use the Active Directory directory."
"The vendor must provide an easier console for configuring things for smaller customers."
"The solution architecture is somewhat complex. For some components, the necessary resilience is not inherent."
 

Pricing and Cost Advice

"Although the platform is relatively expensive, it offers significant value. I rate the pricing a nine out of ten."
"The solution’s price is good."
"Fortinet FortiToken is not an expensive solution."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a six out of ten."
"The pricing is not very high, so I'd rate it around six out of ten, where one is high and ten is low."
"Overall, it's cheaper than other solutions. Of course, we evaluated it five years back, and I haven't checked to see its current market position, but one reason we adopted FortiToken is its lower cost of ownership relative to other solutions we evaluated."
"The platform's licensing cost is reasonable for our organization."
"I would rate the pricing as an eight out of ten. We purchased the solution at a reasonable price in 2019."
"You just need to be aware that the more systems you connect, the more license fees you have to pay."
"The solution is quite affordable."
"The price of the solution is a bit high and could be reduced."
"Micro Focus is flexible when it comes to price. The cost varies from customer to customer. There are no additional costs, though. Everything is included."
"I would rate the pricing a two out of ten, with one being low price and ten being high price. It is significantly more cost-effective than the major players in the market."
"It would easily help them in getting more market and more customers if more consultants knew about their software. If they could keep it free for schools for teaching purposes, it would be good. I had to pay myself to get it and use it for training. Their competitors are giving it for free. I had to pay for it myself. They are losing market to their competitors."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Comms Service Provider
8%
Government
7%
Manufacturing Company
6%
Manufacturing Company
9%
Computer Software Company
7%
Financial Services Firm
7%
Marketing Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise5
Large Enterprise9
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise4
Large Enterprise6
 

Questions from the Community

What do you like most about Fortinet FortiToken?
The solution is simple and similar to Google Authenticator. It follows time-based authentication. We use it for hardware and software in one environment. The tool offers simple and fast authenticat...
What needs improvement with Fortinet FortiToken?
Fortinet FortiToken is not easy to change because after installing it on one person, it can be transferred to another, but we need support and cannot self-manage it. If we could self-manage transfe...
What is your primary use case for Fortinet FortiToken?
Fortinet FortiToken is primarily used for VPN access to the internet, which is the main use case for my clients and me.
What do you like most about NetIQ Identity Manager?
The most valuable feature of NetIQ Identity Manager for identity synchronization is the ability to provide users with all necessary access on day one through automated provisioning, facilitated by ...
What is your experience regarding pricing and costs for NetIQ Identity Manager?
The pricing depends on whether we buy the solution as a service or a license. The license is expensive. If we buy it as a service for a large number of users, it is the cheapest tool we can get. Th...
What needs improvement with NetIQ Identity Manager?
The tool is used mostly in big systems to understand what is happening. There are not many technicians who know how to use the product. The vendor must provide an easier console for configuring thi...
 

Also Known As

No data available
Novell Identity Manager
 

Overview

 

Sample Customers

Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
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