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Fortinet FortiToken vs OpenText Identity Manager comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortinet FortiToken
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
30
Ranking in other categories
Authentication Systems (4th)
OpenText Identity Manager
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
18
Ranking in other categories
User Provisioning Software (9th), Identity Management (IM) (18th)
 

Mindshare comparison

While both are Identity and Access Management solutions, they serve different purposes. Fortinet FortiToken is designed for Authentication Systems and holds a mindshare of 6.0%, down 7.1% compared to last year.
OpenText Identity Manager, on the other hand, focuses on User Provisioning Software, holds 3.2% mindshare, down 4.0% since last year.
Authentication Systems
User Provisioning Software
 

Featured Reviews

Sachin Vinay - PeerSpot reviewer
Facilitates secure 2FA for admins, facilitates OTP generation, and enhances security
One suggestion is to develop a more user-friendly solution that is cost-effective so that a hardware-based solution can be provided to all users using VPN services or any configuration service requiring confidentiality. This would allow for broader distribution among a larger number of system admins and software engineers, which is currently not feasible with the existing hardware-only approach.
SYAMSUL SALAM - PeerSpot reviewer
The product is affordable and easy to use, but the technical support must be improved
The solution is used to manage SSO and login for internal applications The product enables detailed user management. The product is easy to use. Our users found it easier than Microsoft Identity Manager. The solution must add more configurations. There are different types of user identity in…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"FortiToken is available in a soft or hard token factor, so there's some flexibility in that. Beyond that, I would say it is a stable solution that has worked for us."
"Fortinet FortiToken provides security and authenticates that the right external people are working with a company's system."
"The most valuable feature of the solution is its mobile application. It is particularly beneficial as it eliminates the need for hardware management."
"I believe FortiToken is the simplest to implement."
"The tool's support is the best."
"Bangladesh is a price-sensitive market, and FortiToken is popular because it's more affordable than the Palo Alto and Cisco authentication solutions. Fortinet has a local director for Bangladesh, so they can deliver solutions to customers quickly."
"I love the push-button authentication on FortiToken Mobile. It's also great that the soft token automatically reloads the OTP at intervals, so I always have a fresh code to enter."
"The solution is unique in catering to Fortinet, making it very useful and secure."
"The access request management has improved significantly in terms of its user interface. What sets it apart from competitors like SailPoint is that it's an event-based solution rather than schedule-based. That's a key differentiator."
"The main value lies in the simplicity of implementation, as well as its customized look and feel."
"I like the eDirectory feature."
"The product is easy to use."
"NetIQ does not have a limit on the number of users."
"It's a very flexible tool, so you can synchronize multiple sources of data and you have multiple connections to various kinds of systems."
"The most valuable features of NetIQ Identity Manager are the synchronization of different directories, such as Active Directory. We have many Active Directory systems, not only one."
"The most valuable feature of NetIQ Identity Manager for identity synchronization is the ability to provide users with all necessary access on day one through automated provisioning, facilitated by approval workflows."
 

Cons

"They need to develop a more user-friendly solution that is cost-effective so that a hardware-based solution can be provided to all users using VPN services or any configuration service requiring confidentiality."
"It needs a lot of coupling with their other Fortinet products. To implement FortiToken, I most probably need to couple it with FortiAuthenticator for full implementation. An RSA token can be used with many devices, whereas Fortinet FortiToken is always linked to only one FortiGate device. If I want to reuse the token across five or six FortiGates, I would have to get the FortiAuthenticator product. I can't use one token to connect to different FortiGates, and I need to get another product to enable this functionality. They should also improve the support for their mobile client. There should be a more detailed roadmap for the operating systems being supported. Some of our users were using an old iOS iPhone, and they were forced to get a newer phone because FortiToken didn't support that version of iOS. Similarly, there may be a version of Android that is not supported, so the users need to change the phone. This was one of the reasons why our deployment took longer."
"The problem is that our customers create budgets annually based on the figures at the beginning of the fiscal year. Our customers get annoyed when the price is adjusted in the middle of the year. I understand that it's a difficult time, and price increases make sense for hardware devices. However, FortiToken is a software product, so it shouldn't be affected by factors like chip shortages or supply chain issues. Software solutions should have more transparent and predictable pricing."
"The tool could be a little cheaper."
"The Fortinet FortiToken server doesn't have centralized integration with other Fortinet tools and third-party tools."
"Maybe the price could be improved, and the integration could be better. But the integration is different from the authenticator side."
"Fortinet FortiToken should improve its push notifications."
"I do not have any notes for improvement."
"Areas for improvement are further enhancing the access granting process to reduce time and improve accuracy."
"We have another system that is using the SAML system, and we also integrate with Active Directory only. If NetIQ Identity Manager can integrate directly, we would not need to use the Active Directory directory."
"The solution architecture is somewhat complex. For some components, the necessary resilience is not inherent."
"The interface is old and outdated, and the design software seems archaic."
"If it could be operated in such a way that anybody could use it, with just the user interface, and there's no need for programming, then that would be a great improvement."
"It needs some modern features. They should improve and modernize their management interface. It has been created over years and by different persons. You can see different applications, different management consoles for different things. There should be an integrated interface."
"The integrations must be made easier."
"NetIQ Identity Manager could improve by updating the user portal, it is out of date."
 

Pricing and Cost Advice

"From an Indian perspective, it's definitely costlier."
"The solution’s pricing is moderate and reasonable."
"Overall, it's cheaper than other solutions. Of course, we evaluated it five years back, and I haven't checked to see its current market position, but one reason we adopted FortiToken is its lower cost of ownership relative to other solutions we evaluated."
"I would rate the pricing as an eight out of ten. We purchased the solution at a reasonable price in 2019."
"The platform's licensing cost is reasonable for our organization."
"On a scale of one to ten, where one is the cheapest, and ten is the highest, I rate the pricing an eight."
"The pricing is not very high, so I'd rate it around six out of ten, where one is high and ten is low."
"Fortinet FortiToken is not an expensive solution."
"It would easily help them in getting more market and more customers if more consultants knew about their software. If they could keep it free for schools for teaching purposes, it would be good. I had to pay myself to get it and use it for training. Their competitors are giving it for free. I had to pay for it myself. They are losing market to their competitors."
"You just need to be aware that the more systems you connect, the more license fees you have to pay."
"I would rate the pricing a two out of ten, with one being low price and ten being high price. It is significantly more cost-effective than the major players in the market."
"The solution is quite affordable."
"Micro Focus is flexible when it comes to price. The cost varies from customer to customer. There are no additional costs, though. Everything is included."
"The price of the solution is a bit high and could be reduced."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Government
7%
Financial Services Firm
7%
Comms Service Provider
6%
Computer Software Company
18%
Financial Services Firm
11%
Government
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Fortinet FortiToken?
The solution is simple and similar to Google Authenticator. It follows time-based authentication. We use it for hardware and software in one environment. The tool offers simple and fast authenticat...
What is your primary use case for Fortinet FortiToken?
I am using FortiToken for logging into the Fortinet hardware. I have four FortiGate hardware units. I am connected through a simulator on FortiToken.
What do you like most about NetIQ Identity Manager?
The most valuable feature of NetIQ Identity Manager for identity synchronization is the ability to provide users with all necessary access on day one through automated provisioning, facilitated by ...
What is your experience regarding pricing and costs for NetIQ Identity Manager?
The pricing depends on whether we buy the solution as a service or a license. The license is expensive. If we buy it as a service for a large number of users, it is the cheapest tool we can get. Th...
What needs improvement with NetIQ Identity Manager?
The tool is used mostly in big systems to understand what is happening. There are not many technicians who know how to use the product. The vendor must provide an easier console for configuring thi...
 

Also Known As

No data available
Novell Identity Manager
 

Overview

 

Sample Customers

Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
Sheetz
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