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Fortinet FortiToken pros and cons

Vendor: Fortinet

4.2 out of 5

31 reviews
88% willing to recommend

Pros & Cons summary

Fortinet FortiToken offers ease of installation, being operational within minutes and providing flexible authentication with both soft and hard tokens. It integrates effectively with Fortinet security, but its dependency on products like FortiAuthenticator complicates setup. It is cost-effective compared to competitors but has unstable pricing. Reporting capabilities are lacking, and mobile compatibility issues affect deployment. Integration limitations with multiple FortiGate devices require additional purchases for broader applicability.

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.

Prominent pros & cons

PROS

Fortinet FortiToken is easy to install and set up, integrating seamlessly with Fortinet security for two-factor authentication.

The solution offers flexibility with both soft and hard token factors, making it adaptable to different needs.

It is cost-effective, especially in price-sensitive markets like Bangladesh, providing an affordable alternative to competitors like Cisco and Palo Alto.

Fortinet FortiToken Mobile's push-button authentication and automatic OTP reloading enhance user convenience and security.

The tool supports RADIUS functionality and offers a comprehensive approach to network security, integrating effectively with FortiClient and providing a zero-trust network access approach.

CONS

Fortinet FortiToken requires better reporting capabilities, as it lacks visibility into user activities and failures.

Support for mobile clients needs improvement, including compatibility with older operating systems and enhancement of app functionalities like prompt or push capabilities.

Integration with multiple FortiGate devices necessitates additional products like FortiAuthenticator, limiting token reuse across multiple devices.

Pricing adjustments during the fiscal year are inconvenient for customers, and Fortinet FortiToken should have more predictable software pricing.

Fortinet FortiToken lacks centralized integration with other Fortinet and third-party tools, requiring improvements in this area for enhanced efficiency.

Fortinet FortiToken Pros review quotes

Sikhumbuzo Mthombeni

National Pre-Sales and Architecture Manager at Dimension Data

Feb 23, 2022

I believe FortiToken is the simplest to implement.

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CO

Senior Network Associate at AMCON, Inc.

Sep 27, 2023

I love the push-button authentication on FortiToken Mobile. It's also great that the soft token automatically reloads the OTP at intervals, so I always have a fresh code to enter.

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Cybersecurity SNB Technical Manager at a tech services company with 51-200 employees

Oct 10, 2025

Fortinet FortiToken provides very important security benefits because it is used to manage FortiGate from outside, exclusively with Fortinet FortiToken.

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Fortinet FortiToken

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Learn what your peers think about Fortinet FortiToken. Get advice and tips from experienced pros sharing their opinions. Updated: November 2025.

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AT

Project Manager at Saudi Arabian Military Industries (SAMI)

Jun 27, 2024

Fortinet FortiToken has a lot of RADIUS functionality.

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Network Infrastructure Engineer at Softrobotics

Dec 26, 2023

The initial setup is easy. You receive a QR code via email, scan it, and add it. No complicated procedures involved.

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Head of computer systems at Indian Institute of Space Science & Technology(IIST)

Feb 5, 2024

The token-based authentication is good and modern aspect.

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MM

Security Manager at Yarix S.r.l.

Aug 10, 2023

I appreciate that it provides comprehensive security. It is tailored to this specific purpose, and it excels in fulfilling this purpose.

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Director at a comms service provider with 51-200 employees

Mar 30, 2021

Its ease of use is most valuable. It is simple to use and can be deployed out-of-the-box. It is quite a mature product with all the required features.

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reviewer1393488

Business Delivery Technology Services Leader at FIS

Feb 23, 2022

FortiToken is available in a soft or hard token factor, so there's some flexibility in that. Beyond that, I would say it is a stable solution that has worked for us.

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Technical Consultant at Spark New Zealand

Jun 14, 2023

Stability-wise, I rate the solution a ten out of ten.

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Show 10 more reviews (out of 31)

Fortinet FortiToken Cons review quotes

Sikhumbuzo Mthombeni

National Pre-Sales and Architecture Manager at Dimension Data

Feb 23, 2022

I would like to see complete OAuth support. Also, if they can support it from a SaaS (Software as a Service) or cloud platform, that would be great.

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CO

Senior Network Associate at AMCON, Inc.

Sep 27, 2023

I would like to see if FortiToken can integrate with Office 365 mail to support the same two-factor authentication experience that I have with ESET. With ESET, when a user logs in, they are easily directed to the ESET authentication page, where they are prompted to enter their OTP after supplying their username and password. I understand from support that FortiToken cannot do this with email integration. That's why I opted for ESET.

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Cybersecurity SNB Technical Manager at a tech services company with 51-200 employees

Oct 10, 2025

Fortinet FortiToken could be improved with flexibility to move it from device to device.

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Fortinet FortiToken

Free Report: Fortinet FortiToken Reviews and More

Learn what your peers think about Fortinet FortiToken. Get advice and tips from experienced pros sharing their opinions. Updated: November 2025.

872,869 professionals have used our research since 2012.

AT

Project Manager at Saudi Arabian Military Industries (SAMI)

Jun 27, 2024

The Fortinet FortiToken server doesn't have centralized integration with other Fortinet tools and third-party tools.

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Network Infrastructure Engineer at Softrobotics

Dec 26, 2023

I would rate the scalability a seven out of ten. The migration issue definitely brings it down a bit.

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Head of computer systems at Indian Institute of Space Science & Technology(IIST)

Feb 5, 2024

Configuration can be confusing due to the lack of community and context-sensitive help. We've had to rely on technical support, which slows down the setup process.

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MM

Security Manager at Yarix S.r.l.

Aug 10, 2023

Maybe the price could be improved, and the integration could be better. But the integration is different from the authenticator side.

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Director at a comms service provider with 51-200 employees

Mar 30, 2021

It needs a lot of coupling with their other Fortinet products. To implement FortiToken, I most probably need to couple it with FortiAuthenticator for full implementation. An RSA token can be used with many devices, whereas Fortinet FortiToken is always linked to only one FortiGate device. If I want to reuse the token across five or six FortiGates, I would have to get the FortiAuthenticator product. I can't use one token to connect to different FortiGates, and I need to get another product to enable this functionality. They should also improve the support for their mobile client. There should be a more detailed roadmap for the operating systems being supported. Some of our users were using an old iOS iPhone, and they were forced to get a newer phone because FortiToken didn't support that version of iOS. Similarly, there may be a version of Android that is not supported, so the users need to change the phone. This was one of the reasons why our deployment took longer.

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reviewer1393488

Business Delivery Technology Services Leader at FIS

Feb 23, 2022

Fortinet support has some room for improvement. It has taken a long time to resolve some issues or find a workaround.

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Technical Consultant at Spark New Zealand

Jun 14, 2023

It could be integrated better if you could have your FortiToken, and the license would allow you to work across multiple FortiGate solutions.

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Show 10 more reviews (out of 30)

Product Categories

Product Categories

Authentication Systems

Fortinet User and Device Security

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Product Categories

Product Categories

Authentication Systems

Fortinet User and Device Security

Popular Comparisons

Popular Comparisons

Microsoft Entra ID vs Fortinet FortiToken

Okta Workforce Identity vs Fortinet FortiToken

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Cisco Duo vs Fortinet FortiToken

Yubico YubiKey vs Fortinet FortiToken

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