2021-03-09T21:48:01Z
it_user434868 - PeerSpot reviewer
Senior Director of Delivery at a tech services company with 51-200 employees
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What needs improvement with Fortinet FortiToken?

Please share with the community what you think needs improvement with Fortinet FortiToken.

What are its weaknesses? What would you like to see changed in a future version?

2
PeerSpot user
2 Answers
KL
Director at a comms service provider with 51-200 employees
Real User
Top 20
2021-03-30T10:03:42Z
Mar 30, 2021

It needs a lot of coupling with their other Fortinet products. To implement FortiToken, I most probably need to couple it with FortiAuthenticator for full implementation. An RSA token can be used with many devices, whereas Fortinet FortiToken is always linked to only one FortiGate device. If I want to reuse the token across five or six FortiGates, I would have to get the FortiAuthenticator product. I can't use one token to connect to different FortiGates, and I need to get another product to enable this functionality. They should also improve the support for their mobile client. There should be a more detailed roadmap for the operating systems being supported. Some of our users were using an old iOS iPhone, and they were forced to get a newer phone because FortiToken didn't support that version of iOS. Similarly, there may be a version of Android that is not supported, so the users need to change the phone. This was one of the reasons why our deployment took longer.

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PG
Team Lead Network IP and Systems at a comms service provider with 1-10 employees
Real User
Top 10
2021-03-09T21:48:01Z
Mar 9, 2021

Its reporting should be better. The reporting feature is missing. I don't have any reporting of who has done what, what has failed, and what didn't work.

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MP
Electronics Engineering Lab Technician(R&D) at a engineering company with 11-50 employees
Jun 6, 2021
It is included as part of our firewall license.
US
Business Delivery Technology Services Leader at FIS
Feb 23, 2022
FortiToken's price is optimal for us, but India is a price-sensitive market, so a lower price would definitely help. Overall, it's cheaper than other solutions. Of course, we evaluated it five years back, and I haven't checked to see its current market position, but one reason we adopted FortiToken is its lower cost of ownership relative to other solutions we evaluated.
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