We compared Fortinet FortiAuthenticator and Fortinet FortiToken based on our user's reviews in several parameters.
Users have praised Fortinet FortiAuthenticator for its strong authentication capabilities, ease of use, and comprehensive security features. On the other hand, Fortinet FortiToken received positive feedback for its customer service, reasonable pricing, and valuable investment returns. While FortiAuthenticator could benefit from enhanced customization and integration options, FortiToken is commended for its strong security measures and ease of use.
Features: Fortinet FortiAuthenticator is valued for its strong authentication capabilities, comprehensive security, and seamless integration. In contrast, FortiToken is praised for its strong security measures, reliable authentication, and effective protection of user accounts and information.
Pricing and ROI: Fortinet FortiAuthenticator has positive feedback regarding pricing, with affordable and competitive offers. Setup costs are transparent and user-friendly. The product also offers flexible licensing options. On the other hand, Fortinet FortiToken is considered reasonable in pricing, with no setup costs. The licensing process is straightforward and seamless., The Fortinet FortiAuthenticator has a positive ROI based on user feedback, highlighting its effectiveness in enhancing security measures and streamlining user access. Users also appreciate its reliability and user-friendly interface. Meanwhile, the Fortinet FortiToken is praised for its effectiveness in enhancing security and protecting sensitive information. Its user-friendly setup and ease of use make it a convenient solution. Users also report a reduction in unauthorized access risk and peace of mind. Overall, both products offer excellent returns on investment.
Room for Improvement: FortiAuthenticator could benefit from improved user interface customization options and better integration with LDAP and RADIUS servers. FortiToken has been mentioned as needing enhancement, but specific areas are not specified.
Deployment and customer support: The duration required to establish a new tech solution varies for Fortinet FortiAuthenticator users, with some taking three months for deployment and an additional week for setup, while others only taking a week for both. For Fortinet FortiToken, some users take three months for deployment and a week for setup, while others only take a week for both., The customer service for Fortinet FortiAuthenticator is commended for their responsiveness and expertise in troubleshooting technical issues. On the other hand, users appreciate the prompt and helpful assistance from the support team of Fortinet FortiToken.
The summary above is based on 40 interviews we conducted recently with Fortinet FortiAuthenticator and Fortinet FortiToken users. To access the review's full transcripts, download our report.
"It integrates very tightly with the rest of the Fortinet ecosystem."
"FortiAuthenticator is a very good solution. It is all jury-based. FortiAuthenticator is very easy for anyone to understand how it works and be able to take action."
"Enables easy integration, allowing for 2FA with our VPN."
"The implementation has significantly improved access management within our organization."
"For someone concerned with multifactor authentication, I'm satisfied with the product."
"The product’s most valuable feature is integration with FortiGate, FortiToken, FortiTalk, and multi-factor authentication."
"The product's initial setup phase was easy. It is also easy to deploy."
"I prefer the passing tool that sent an active directory console to a Fortinet FortiAuthenticator, then Fortinet FortiAuthenticator does not pass the locks."
"I would rate the overall solution an eight out of ten. The solution is a smart product that anyone can easily access and manage. The solution is a good product for multi-factor authentication and to secure remote authentication in the corporate environment."
"I believe FortiToken is the simplest to implement."
"I appreciate that it provides comprehensive security. It is tailored to this specific purpose, and it excels in fulfilling this purpose."
"The solution is simple and similar to Google Authenticator. It follows time-based authentication. We use it for hardware and software in one environment. The tool offers simple and fast authentication for SSL."
"The solution is pretty solid."
"The integrated Fortinet security with the app that allows you to easily do the two-factor authentication is most valuable."
"The deployment is quick and simple."
"Bangladesh is a price-sensitive market, and FortiToken is popular because it's more affordable than the Palo Alto and Cisco authentication solutions. Fortinet has a local director for Bangladesh, so they can deliver solutions to customers quickly."
"The integration with other products, for example, some SAML authentications, would make it more flexible."
"The integration with third-party tools must be better."
"FortiAuthenticator's interface could be better."
"The price of the solution could improve, it is expensive."
"The GUI is on the older side but I'm sure that it will be upgraded soon. It works, but it looks a little dated."
"Fortinet FortiAuthenticator provides only authentication. It should also enable authorization services"
"If you want some other FortiAuthenticator from one site to another site, you should have requirements, but really if you have authentication and directory or another solution, you should change the password of the authenticator between the solution and the directory and other things. So transfer of data and other information should be simpler."
"The user interface and clustering are areas with shortcomings that need improvement."
"Support is a pain point in Bangladesh because there aren't many experienced Fortinet engineers in this country. It's easier to find one certified in Cisco, Palo Alto, or Juniper."
"The solution could introduce a mobile application instead of a physical product."
"We can only use the tool with the FortiToken Mobile app."
"I would like to see complete OAuth support. Also, if they can support it from a SaaS (Software as a Service) or cloud platform, that would be great."
"It needs a lot of coupling with their other Fortinet products. To implement FortiToken, I most probably need to couple it with FortiAuthenticator for full implementation. An RSA token can be used with many devices, whereas Fortinet FortiToken is always linked to only one FortiGate device. If I want to reuse the token across five or six FortiGates, I would have to get the FortiAuthenticator product. I can't use one token to connect to different FortiGates, and I need to get another product to enable this functionality. They should also improve the support for their mobile client. There should be a more detailed roadmap for the operating systems being supported. Some of our users were using an old iOS iPhone, and they were forced to get a newer phone because FortiToken didn't support that version of iOS. Similarly, there may be a version of Android that is not supported, so the users need to change the phone. This was one of the reasons why our deployment took longer."
"The solution works well. We have nothing to complain about."
"Maybe the price could be improved, and the integration could be better. But the integration is different from the authenticator side."
"Its reporting should be better. The reporting feature is missing. I don't have any reporting of who has done what, what has failed, and what didn't work."
Fortinet FortiAuthenticator is ranked 3rd in Authentication Systems with 52 reviews while Fortinet FortiToken is ranked 4th in Authentication Systems with 20 reviews. Fortinet FortiAuthenticator is rated 8.0, while Fortinet FortiToken is rated 8.2. The top reviewer of Fortinet FortiAuthenticator writes "A reasonably priced solution that can be scaled toward different functionalities and offers flexible SMS messaging". On the other hand, the top reviewer of Fortinet FortiToken writes "A stable and scalable solution that provides an affordable and perpetual license". Fortinet FortiAuthenticator is most compared with Cisco ISE (Identity Services Engine), Fortinet FortiNAC, Microsoft Entra ID, Cisco Duo and CyberArk Privileged Access Manager, whereas Fortinet FortiToken is most compared with Microsoft Entra ID, Cisco Duo, Yubico YubiKey, RSA SecurID and Cisco ISE (Identity Services Engine). See our Fortinet FortiAuthenticator vs. Fortinet FortiToken report.
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