

Cisco Duo and Fortinet FortiToken compete in the security solutions category. Cisco Duo seems to have the upper hand in user satisfaction for its comprehensive features and superior support.
Features: Cisco Duo is recognized for its seamless integration, flexibility, and advanced authentication capabilities. Fortinet FortiToken excels with high-level encryption, token-based protection, and strong security. Cisco Duo scores higher on ease of use and adaptability, while FortiToken focuses on robust security.
Room for Improvement: Cisco Duo could benefit from additional customization options, enhanced reporting tools, and greater adaptability. Fortinet FortiToken needs improvements in token synchronization reliability, mobile compatibility, and overall usability enhancements.
Ease of Deployment and Customer Service: Cisco Duo is praised for its straightforward deployment process and exceptional customer support. Fortinet FortiToken users report a steeper learning curve but value the detailed setup guides. Cisco Duo offers prompt responses and helpful assistance, whereas FortiToken's support is efficient but less accessible.
Pricing and ROI: Cisco Duo has a higher initial setup cost but delivers ROI through enhanced security and productivity gains. Fortinet FortiToken is affordable, with straightforward pricing, offering good value for basic security needs. Cisco Duo provides long-term ROI with comprehensive features, while FortiToken attracts users with its economical pricing.
I think Cisco Duo offers a good return on investment for startups, newer organizations, or those utilizing cloud-based applications.
I have not seen ROI with Cisco Duo; probably the opposite, because it impedes productivity time to be able to get into the system.
From my point of view, the biggest return on investment when using Cisco Duo is the security and the ease of setting it up.
They got back to us quickly, were nice, and gave us what we needed.
I would rate their support 10 out of 10.
Other support sections have failed miserably because of the lack of response time.
Their resolution time is timely, and they provide solutions efficiently.
I am satisfied with their service.
I believe Cisco Duo is very scalable because it is cloud-based.
We started out with just the basics, getting a token, and then we changed to push, and now, we have added the offline mode.
It scales easily because it is just tied into our identity provider, and it grows along with that.
There is a need to scale more effectively to accommodate a larger number of users and bulk users.
Regarding Fortinet FortiToken's scalability, we can purchase licenses according to our needs.
I would rate scalability for Fortinet FortiToken as nine and a half or ten.
When there is a bigger problem, we get notifications from Cisco Duo saying, 'Hey, we have a problem,' and that has helped us.
We have never experienced any downtime.
It is very reliable, easy to use, and I don't have too many issues with it.
I would rate stability for Fortinet FortiToken as the best solution.
FortiToken is stable, but there are some restrictions when it comes to supporting two-factor authentication in multi-factor environments.
If you don't have internet access, you can't access your computer, only local access is available.
Cisco should allow easier integration with third-party equipment because Cisco's own equipment is expensive.
There needs to be consideration for how to launch Cisco Duo with a handheld device that is not native, where you can install the application.
Any Fortinet FortiToken cannot be removed; if a box expires or loses support, it cannot be removed, and customers must purchase it from scratch.
This would allow for broader distribution among a larger number of system admins and software engineers, which is currently not feasible with the existing hardware-only approach.
If I can receive it on email, it would be more flexible.
The pricing is acceptable to them.
Their website lists $3 per month per user for the Essential license.
The approximate cost is around eighty dollars per user.
Discounts are often provided to close deals, making it a cost-effective solution.
The pricing for FortiToken is not low; I regard it as medium-priced.
From a management perspective, I appreciate that we can enroll or control devices on the back end for people who get a new phone and forget to handle Cisco Duo properly and need to add a new device.
Our company benefits from all those features of Cisco Duo with confidence, and we feel very secure with it in terms of authentication of our logins.
The benefit of having a complete passwordless environment in our organization is that it's gotten people away from using the sticky note under their keyboard - which is a huge problem.
The main use case of FortiToken is that it is a hardware-based solution, providing secure two-factor authentication for administrators.
Fortinet FortiToken provides very important security benefits because it is used to manage FortiGate from outside, exclusively with Fortinet FortiToken.
It is very user-friendly and easily integrates with various firewalls, making it convenient to use within diverse environments.
| Product | Market Share (%) |
|---|---|
| Cisco Duo | 8.1% |
| Fortinet FortiToken | 5.1% |
| Other | 86.8% |


| Company Size | Count |
|---|---|
| Small Business | 28 |
| Midsize Enterprise | 16 |
| Large Enterprise | 36 |
| Company Size | Count |
|---|---|
| Small Business | 17 |
| Midsize Enterprise | 5 |
| Large Enterprise | 9 |
Cisco Duo is a cloud-based identity security tool offering easy and wide-ranging access protection for users and devices worldwide. It assures identity-first security with clear visibility across multi-cloud, hybrid, and on-premises environments.
Cisco Duo provides robust multi-factor authentication and seamless integration capabilities with existing infrastructures. Appreciated for its stability and speed, it supports distributed workforces by securing VPN access, corporate networks, and cloud services. Duo’s comprehensive identity ecosystem supports easy deployment and management through a single-pane-of-glass management interface. It seamlessly merges with popular platforms like Active Directory and Office 365 across diverse hardware.
What are Cisco Duo’s Essential Features?
What Benefits and ROI Can Cisco Duo Users Expect?
Cisco Duo finds extensive applications across education, finance, retail, and government sectors by fortifying network and application access security. Organizations leverage it for its MFA capabilities, integrating with ERP systems, ensuring protected connectivity with VPN and cloud-based services, crucial in maintaining secure and efficient operations.
As we've seen, passwords alone don't keep unwanted guests out of your network. Password-only authentication has led to security breaches, malware infections, and policy violations. With two-factor authentication, a password is used along with a security token and authentication server to provide far better security. Authorized employees can remotely access company resources safely using a variety of devices, ranging from lpatops to mobile phones.
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