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FileCloud vs OpenText Documentum Content Management comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

FileCloud
Average Rating
8.6
Reviews Sentiment
7.8
Number of Reviews
6
Ranking in other categories
GRC (19th), Content Collaboration Platforms (15th)
OpenText Documentum Content...
Average Rating
7.6
Reviews Sentiment
6.5
Number of Reviews
32
Ranking in other categories
Enterprise Content Management (4th)
 

Mindshare comparison

FileCloud and OpenText Documentum Content Management aren’t in the same category and serve different purposes. FileCloud is designed for Content Collaboration Platforms and holds a mindshare of 1.5%, down 1.6% compared to last year.
OpenText Documentum Content Management, on the other hand, focuses on Enterprise Content Management, holds 7.1% mindshare, down 12.1% since last year.
Content Collaboration Platforms Mindshare Distribution
ProductMindshare (%)
FileCloud1.5%
Office 3659.9%
Google Workspace8.9%
Other79.7%
Content Collaboration Platforms
Enterprise Content Management Mindshare Distribution
ProductMindshare (%)
OpenText Documentum Content Management7.1%
SharePoint11.6%
OpenText Content Management8.0%
Other73.3%
Enterprise Content Management
 

Featured Reviews

Ellie Mae - PeerSpot reviewer
Senior Project Manager at FedEx
Secure collaboration has transformed remote work and now protects sensitive data across devices
Recently, I implemented FileCloud to host our data externally using HTTPS instead of placing our data on a third-party cloud solution or using VPN technologies. It's being used by our entire department to access the data on our file server of our organization. With a lot of our staff members working remotely and on the move, this solution helps our staff members access their data on our secured central servers without having to use VPN technologies. I love it because we can access our internal file server data from anywhere on the planet as long as we're connected to an internet connection. I also love it because we are able to use the mobile application, which is a very robust and intuitive application. Some of the best features that FileCloud offers include an intuitive mobile application. The user interface is very easy to customize and user-friendly. File synchronization, storage, and archiving are very easy. Document management is great. Content search and retrieval are great. Enterprise content collaboration is on point, together with the security and risk management and information governance. FileCloud stands out especially because it provides secure data storage and real-time synchronization capabilities. We can easily synchronize files across devices, manage document versions, and access files on the go through the mobile app. I also love it because it provides enterprise-grade security features such as two-factor authentication and other features which ensure the security of our data and files is top-notch. FileCloud has positively impacted our organization as this tool has been very easy to use. Therefore, regarding any technical survey, personnel can use it. It has a very intuitive and user-friendly interface, which makes the learning curve very smooth. It also provides enterprise-grade security features like two-factor authentication, which ensures our data security and file data has really improved from fifty to seventy-five percent. We've been able to collaborate on files, especially because of the secure sharing of data with both external and internal customers and clients. It has made it very useful for remote workers and facilitates effective collaboration.
FC
Consultant In Risk Management and Performance Improvemenf at Deloitte Risk Advisory
User finds integration useful but seeks improvement in interface intuitiveness
I am satisfied with OpenText Documentum so far; it has great integration capabilities. The connection with our API and SAP is useful, as you can use their SAP interface. The key point that my company decided to go with OpenText Documentum is mostly because you can integrate it with many other tools such as Salesforce.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"FileCloud has been a very positive experience overall."
"The granularity for the audit log in FileCloud is extremely valuable."
"Since using FileCloud, we have saved approximately 40% of the time it previously took to access data because we can retrieve information at any time with an internet connection."
"I decided to switch from OneDrive to FileCloud because FileCloud offers advantages over all the cloud products I have used, as it is more cost-effective, fast, and reliable, with unparalleled security compared to other alternatives, and it is very easy to use, allowing us to access our server and retrieve our files with ease."
"FileCloud is well-suited for companies who want to utilize a cloud storage system but not use products such as Box or OneDrive, allowing the company to host everything on their own servers with full administrative access while remaining very cost-effective, easy to use, and offering top-notch security features to protect data and files from any cyber threats."
"My main use case for FileCloud is that I love it because it's a very secure content collaboration platform that provides compliance, data governance, data leak protection, data retention, and digital rights management capability."
"It stands out for its impressive records management capabilities and the ability to handle an extensive volume of documents, even reaching into the billions."
"We use it as a repository of our records."
"The most valuable feature of Documentum for our content management needs is its ability to segregate access based on department and role."
"OpenText Documentum is a robust choice for enterprise-level document management."
"We use this for documentation management, as it provides possibilities for us to save documents and support the business process while doing so."
"It is secure, we can store all of our documents in a central location, and we don't have any plans to change."
"I recommend Documentum as it supports big systems and offers good integration."
"The stability is very good, and sometimes we have connection issues with the DocBase Java Method Servers or DocBroker services because our project is about 400 megabytes and very big, but the designer works hard to resolve it."
 

Cons

"Currently, FileCloud's compatibility for Linux implementation is limited to only Ubuntu or Red Hat Enterprise Server."
"However, one area that it should improve is that the updates need to be more constant, especially to the file drive."
"FileCloud could improve by making updates more apparent to FileCloud Drive."
"The requirement to uninstall and reinstall after every other update is time-consuming and should be addressed."
"I would suggest that the cost could be reduced to give smaller organizations a chance to afford this tool."
"The price can be a little higher for smaller organizations, but for medium to large enterprises, the price is very cost-effective and affordable."
"Documentum xCP 2.3 still has some drawbacks such as dependent filtration among multiple drop down lists in result list, unable to access all user tasks from all processes in user inbox, and unable to include task link in task notification mail automatically."
"OpenText Documentum is moving to the cloud, and I am concerned about the security aspect of it."
"The product needs to improve the way documents are logged together. I believe running it on the cloud or containerization will bring value to it. The tool's Time to Market and deployment cycle need to be improved. Finding suitable training materials for OpenText Documentum is also a bottleneck. If we can find the training modules easily, we can bring together people, give them quick training, and start working on the deployment. It can help with quick outputs."
"The price is quite high as the licensing prices are significant."
"It needs a better UI and it should also be cloud-ready. The UI has not changed in years."
"OpenText Documentum has a lot of scope for improvement in terms of adding some AI integrations."
"It should provide more tools to help clients upgrade solutions based on Webtop."
"The user interface can be improved. Searching for documents is complex and should be easier."
 

Pricing and Cost Advice

Information not available
"OpenText Documentum's pricing is good."
"OpenText Documentum has announced a new licensing model, which could be more expensive."
"It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad."
"The product is expensive."
"It is quite an expensive product."
"The price is considered affordable now."
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Top Industries

By visitors reading reviews
Construction Company
15%
Comms Service Provider
13%
University
7%
Manufacturing Company
7%
Financial Services Firm
16%
Government
10%
Manufacturing Company
8%
Energy/Utilities Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Large Enterprise6
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise1
Large Enterprise28
 

Questions from the Community

What is your experience regarding pricing and costs for FileCloud?
The price can be a little higher for smaller organizations, but for medium to large enterprises, the price is very cost-effective and affordable.
What needs improvement with FileCloud?
FileCloud can be improved by providing easier access to set up drive mount on a Mac without the use of other applications like Fuse. Updates need to be more apparent to FileCloud drive.
What is your primary use case for FileCloud?
FileCloud is used by my organization as a central location to store all of our company shared documents as well as our personal work documents. It serves as a cloud storage solution so we can acces...
What do you like most about OpenText Documentum?
The most valuable feature of Documentum for our content management needs is its ability to segregate access based on department and role.
What needs improvement with OpenText Documentum?
The interface of OpenText Documentum could be more intuitive; sometimes it is hard to find where the information is located.
What is your primary use case for OpenText Documentum?
We are using it to archive the information about our sales.
 

Also Known As

FileCloud Server
Dell EMC Documentum, Documentum , Documentum xCelerated Composition Platform
 

Overview

 

Sample Customers

NASA, US Army ERDC, DR Horton, Deloitte, Toyota, City of San Diego
Agility; Bibliotheca Alexandrina; Capitec Bank; Department of Social Development, Republic of South Africa; County of Los Angeles, Department of Human Resources; Fresenius Kabi; Heathrow Airport; Lahey Health; Linde PLC; Milestone Pharma Co. Ltd; National Bank for Agriculture and Rural Development; Open Grid Europe GmbH; REPCO NEX Industrial Solutions; Springer Nature; Syngene International; Tata Power DDL; University of Texas Austin
Find out what your peers are saying about Microsoft, Google, Dropbox and others in Content Collaboration Platforms. Updated: March 2026.
885,728 professionals have used our research since 2012.