Epicor ERP vs Microsoft Dynamics 365 Business Central comparison

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Epicor Logo
3,909 views|1,871 comparisons
81% willing to recommend
Microsoft Logo
8,723 views|6,050 comparisons
96% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Epicor ERP and Microsoft Dynamics 365 Business Central based on real PeerSpot user reviews.

Find out in this report how the two ERP solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Epicor ERP vs. Microsoft Dynamics 365 Business Central Report (Updated: March 2024).
767,847 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"There's good flexibility within the inbuilt tools such as alerts, business process management, dashboards, and screen customization.""With Epicor, we can call a pitch between Epicor and the PLM database, which is a significant advantage.""The product enables users to customize their dashboards and reports.""Real-time results make for faster decision making.""The most valuable features of Epicor ERP are ease of use, powerful API, and comprehensive integration. It is a one-vendor solution, where other vendors need other software systems from multiple vendors.""The ability to deploy a generic implementation without advanced customization.""Epicor ERP is an easy-to-use solution.""Epicor ERP is very technical friendly, if you want to do any customization, it's very easy."

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"It is a scalable solution. There are more than 5,000 end users in my organization.""For me, the main strengths of Microsoft Dynamics NAV are that it's user-friendly and light. These are its major wins. I have used other ERPs and their architecture were a little more complex when compared to the Microsoft Dynamics NAV architecture.""Microsoft Dynamics 365 Business Central is extremely stable as it does not rely on our in-house servers.""Microsoft Dynamic 365 has everything we need, like Teams, Outlook, Excel, etc. I do a lot of data visualization, so I work a lot with Power BI. I bring in tables from Oracle and use Power Bi to manipulate and visualize the data. I handle all the stats and track everything that goes in and out of the company. We use all the modules, but I work primarily with Power BI, Word, Excel, PowerPoint, and Teams. They are all equally important and work together.""This is readily available and affordable, as well as user-friendly and simple to use in my opinion.""The selling feature is the most valuable.""I am impressed with the tool's user authentication, compatibility , and policies.""The solution's integration between Teams, SharePoint, and Exchange Online is really helpful."

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Cons
"Epicor didn't care about user level and software applications. So, it's not so user-friendly for nontechnical people.""In the newer version of Epicor ERP, it's very difficult to find out that tracing.""There's a new version of the solution that has some bugginess. They're cleaning that up. The user interface is an area that needs improvement and they're improving.""Right now, it doesn't really have a good cloud story.""There are some glitches in Epicor ERP.""I would like to see a better reporting tool.""A number of bugs in 9.05 were only fixed in 10.""The tool should provide a better user interface."

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"If Microsoft made some of the security setups a little easier to work with, that would be a significant improvement. The warehouse management features could also use some work. We had to buy third-party software to make NAV's warehouse management and security more usable and functional.""Any request that had come from the website had to go through an e-form which was then plugged into Microsoft Dynamics NAV. There was no direct data capture. That was the pain point, where clients had to build e-forms, and that caused delays in transactions and getting information.""It would be nice if the integration process was easier.""Microsoft Dynamics NAV could improve the reporting.""Its task scheduling and manufacturing models need improvement.""We need to customize more often than we would like.""The UI is not particularly user-friendly and the CRM could do with some enhancements.""There are some aspects of the solution that is complex."

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Pricing and Cost Advice
  • "User support could be improved as well, as the consultant charges are very high."
  • "When comparing Epicor ERP to the other related products, the pricing, additional enhancements, as well as implementation, are better."
  • "We bought an on-premise version of the solution. The cloud version is different. I've looked into it, but it's very competitive on the low end of the market."
  • "The initial cost may be a bit high, but the maintenance cost is lower."
  • "Epicor ERP is an expensive solution."
  • More Epicor ERP Pricing and Cost Advice →

  • "The first time we tried to buy the newest version, it was expensive."
  • "I have some subscription-based customer and a few customers who have perpetual licenses that hosted the application on the cloud."
  • "The price of the solution is reasonable."
  • "The price of the solution is reasonable."
  • "I think the pricing is the best; it's cost effective for sure."
  • "Microsoft Dynamics NAV has a pay-as-you-use payment model."
  • "NAV might be a little pricey for a small or medium-sized company, but all the solutions out there are."
  • "The cost is one of the benefits. If you don't want to go for the full-blown finance and operations, the pricing model is a lot cheaper and has now switched to being based on a per-user subscription. So, if it's on cloud, you now have an expense instead of a large CapEx. If it's on-prem, you obviously still have to continue with the licensing model that they have, but if you compare the features and functionality, in terms of the price that you pay, I find it's better than other products. My answer on the pricing would be slightly different, depending on the country you're in and the return on investment, based on the size of the company. It's well-priced internationally. I think the new model is priced even better because it's now subscription-based and, if you go for cloud, the return on investment is a lot quicker and if it's expense, you can cap it. If you do take the on-prem version, the licensing is still priced as what it used to be, so that would depend on what country you are in."
  • More Microsoft Dynamics 365 Business Central Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:There are some glitches in Epicor ERP. Epicor ERP should add some automations.
    Top Answer:We use Epicor ERP for our total business operation.
    Top Answer:The most valuable features of Business Central for me are its seamless integration with Power BI and the ability to create customized reports.
    Top Answer:I would rate the pricing of Business Central as a six or seven out of ten in terms of costliness. We have yearly licensing costs, and the biggest additional expense is for external consultants.
    Top Answer:There is room for improvement in the ability to reverse or correct transactions more easily. Currently, if we make mistakes or need to undo something, it can be challenging and time-consuming… more »
    Ranking
    17th
    out of 68 in ERP
    Views
    3,909
    Comparisons
    1,871
    Reviews
    4
    Average Words per Review
    354
    Rating
    8.3
    3rd
    out of 68 in ERP
    Views
    8,723
    Comparisons
    6,050
    Reviews
    33
    Average Words per Review
    376
    Rating
    8.3
    Comparisons
    Also Known As
    Epicor SaaS ERP
    Dynamics NAV, MS Dynamics NAV
    Learn More
    Overview

    Capture the true value of cloud ERP with Epicor Kinetic, a solution made with manufacturers, for manufacturers. An intuitive, configurable, and guided user experience with embedded learning helps you maximize your profitability with real-time business intelligence and built-in collaboration tools. Kinetic has the functionality you need to run a modern, future-ready business poised to capitalize on data, transform digitally, and innovate without limits. All the features you need to scale, compete, and attract top talent to your organization. Trust the manufacturing expertise of Epicor to gain the momentum and know-how you need to accelerate growth and innovation.

    Epicor Kinetic is distinguished by its increasingly broad focus on planning and managing all resources, both within and across locations and company boundaries. Power your business with a secure, tightly integrated ERP and embedded capabilities. This expanded scope is most strongly felt in the areas of Customer Relationship Management (CRM), Supply Chain Management (SCM), Advanced Planning and Scheduling (APS), Product Lifecycle Management (PLM), Advanced Manufacturing Execution System (MES), Quality Management System (QMS), Field Service Management (FSM), and Business Process Management (BPM) to name only a few. Manufacturers of all sizes have recognized the value of an integrated suite rather than trying to piece disparate solutions together.

    Microsoft Dynamics 365 Business Central is a cloud-based enterprise resource planning (ERP) solution developed by Microsoft. It is designed to help small and mid-sized organizations streamline and automate their financial, supply chain, and project management processes. Business Central offers a range of tools and features to support collaboration and communication and provides real-time visibility into business performance.

    With Business Central, organizations can manage their financials, including general ledger, accounts payable, accounts receivable, and cash management. It also offers supply chain management capabilities, including inventory management, purchase order management, and sales order management. In addition, Business Central supports project management, including project tracking, project billing, and resource management.

    Microsoft Dynamics 365 Business Central Features

    Microsoft Dynamics 365 Business Central has many valuable key features. Some of the most useful ones include:

    • Mobility: Microsoft Dynamics 365 Business Central provides mobile access, allowing users to access information and perform tasks from anywhere, at any time.
    • Reporting and analytics: The solution includes business intelligence and reporting capabilities to help organizations gain insight into their operations and make data-driven decisions.
    • Security: With its secure platform, the solution protects sensitive data and ensures the integrity of business operations.
    • Customization: It offers a highly customizable solution that can be tailored to meet the specific needs of a wide range of industries and organizations.


    Microsoft Dynamics 365 Business Central Benefits

    There are many benefits to implementing Microsoft Dynamics 365 Business Central. Some of the biggest advantages the solution offers include:

    • Adapt as your business grows: With full capabilities on desktop, tablet, or mobile, on-premises or in the cloud, across Windows, Android, and iOS devices, the solution allows you to work wherever your business takes you.
    • Rapid deployment: The solution can be rapidly deployed either in the cloud or on-premises.
    • Scalability: With the solution, you can scale as you grow using modern technologies built on the Microsoft cloud, such as machine learning, IoT, and mixed reality to help you adapt to market dynamics.
    • Drive continuous process optimization: When you implement Microsoft Dynamics 365 Business Central, you can Improve outcomes and productivity with real-time system suggestions, based on historical data, to guide employees through workflows.

    Reviews from Real Users

    Microsoft Dynamics 365 Business Central is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it is user-friendly, has good integrations, and is flexible.

    Sasinath V., Project Consultant ( Scale Up) at a tech vendor, says, "For me, the main strengths of Microsoft Dynamics NAV are that it's user-friendly and light. These are its major wins. I have used other ERPs and their architecture was a little more complex when compared to the Microsoft Dynamics NAV architecture."

    "The solution's integrations and interface are very good,” mentions Alonso R., Director de Servicios at Kc ERP group.

    Another PeerSpot reviewer, Kamesh G., Vice President - Information Systems at a media company shares what he likes most about the solution: "I have found the flexibility to be very valuable. It's highly flexible, and at least for us, it has been effective. It is also highly functional."

    Sample Customers
    Harris Farm Markets, Mister Spex GmbH, Bounce Foods, Eurofin Services SA, Medica Medizintechnik, Associated Gaskets, Onduline, Sitka Surfboard Corporation, World Animal Protection
    Top Industries
    VISITORS READING REVIEWS
    Manufacturing Company17%
    Computer Software Company9%
    Retailer8%
    Healthcare Company7%
    REVIEWERS
    Manufacturing Company24%
    Financial Services Firm10%
    Computer Software Company10%
    Government10%
    VISITORS READING REVIEWS
    Computer Software Company14%
    Comms Service Provider9%
    Manufacturing Company8%
    Financial Services Firm6%
    Company Size
    REVIEWERS
    Small Business82%
    Midsize Enterprise9%
    Large Enterprise9%
    VISITORS READING REVIEWS
    Small Business35%
    Midsize Enterprise20%
    Large Enterprise46%
    REVIEWERS
    Small Business55%
    Midsize Enterprise18%
    Large Enterprise27%
    VISITORS READING REVIEWS
    Small Business36%
    Midsize Enterprise17%
    Large Enterprise47%
    Buyer's Guide
    Epicor ERP vs. Microsoft Dynamics 365 Business Central
    March 2024
    Find out what your peers are saying about Epicor ERP vs. Microsoft Dynamics 365 Business Central and other solutions. Updated: March 2024.
    767,847 professionals have used our research since 2012.

    Epicor ERP is ranked 17th in ERP with 12 reviews while Microsoft Dynamics 365 Business Central is ranked 3rd in ERP with 62 reviews. Epicor ERP is rated 7.8, while Microsoft Dynamics 365 Business Central is rated 8.2. The top reviewer of Epicor ERP writes "The product is flexible and easy to use, but the user interface must be improved". On the other hand, the top reviewer of Microsoft Dynamics 365 Business Central writes "Easy to deploy, extremely stable, and highly scalable". Epicor ERP is most compared with SAP S/4HANA, Odoo, SAP Business One, SAP ERP and NetSuite ERP, whereas Microsoft Dynamics 365 Business Central is most compared with SAP S/4HANA, Microsoft Dynamics AX, SAP Business One, SAP ERP and IFS Cloud Platform. See our Epicor ERP vs. Microsoft Dynamics 365 Business Central report.

    See our list of best ERP vendors.

    We monitor all ERP reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.