We performed a comparison between Microsoft Dynamics 365 Business Central and SAP ERP based on our users’ reviews in four categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: SAP ERP is designed for medium to large sized organizations and users feel it can cover potentially every business process in an organization. The solution offers robust control and governance and is very stable. However, in terms of deployment and technical support, users are happier with Microsoft.
"The most valuable feature of Microsoft Dynamics 365 Business Central is its ease of use, data customization, and smooth integration."
"I am impressed with the tool's user authentication, compatibility , and policies."
"One developer is enough to maintain the solution. Microsoft 365 is changing technology. The product is a user-friendly ERP solution."
"All of the features are valuable, depending on where you implement them. I've done implementations in 60 countries, across 86 different companies and groups, and each company has a different reason for why they want to use it. Every single feature that I've implemented has been successful, and for some companies, where they didn't use the functionality, they have moved to external products or they've integrated into other applications."
"The solution makes everything organized for my organization or enterprise. It makes workflows more than clear."
"The solution's integration between Teams, SharePoint, and Exchange Online is really helpful."
"The security feature, particularly the encryption, which still builds sensitivity, is one of the most valuable features."
"The product is customizable so we can tune it according to our requirements."
"If you are well versed in SAP, the initial setup is pretty simple."
"The features are very useful for finance."
"The solution is very mature."
"The best thing that SAP ERP has is the extensive coverage of processes for every field and business unit such as procurement, inventory, financials, asset management, plant maintenance, and production. We can cover up to 99.9% processes of our organization, which is the best thing about this solution. It also has a very good capability to integrate with other applications. The security and authorization level of SAP ERP is very high. No other solution can match this level."
"SAP is a very process controlled application. It does not allow users to manage the data. Once the initial process is set, it works smoothly."
"The most significant elements of this solution are the ability to create a virtual product, a service product, and delivery."
"It has been quite stable so far."
"The valuable feature of SAP ERP is that everything is connected and under one roof, creating a unified system."
"The solution is not best suited for larger-scale businesses."
"There is room for improvement in the ability to reverse or correct transactions more easily."
"I wouldn't say that Microsoft Dynamics is very scalable."
"The solution must provide more AI features."
"The configuration packages can be somewhat tiresome at times, and they can be slow when loading data."
"In Thailand, the support here could be better. The process to get an answer is too long."
"For a big company like us with millions of transactions, the scalability isn't enough."
"Customization and costs could be improved."
"More integrations and built-in integrations with other environments and products are needed."
"The user interface isn't as nice as SAP HANA's."
"ERP could use better integration with other systems."
"I'm only working on the front end with ERP's user interface, which isn't very easy for end-users. It's an old-school interface, so it's often challenging to find what you need."
"I believe there's room for improvement in terms of user experience."
"Though SAP ERP's FICO module is a strong part of the product, its integration capabilities can be made stronger."
"This solution could be made more user-friendly for development teams."
"Implementing SAP ERP can be very costly, particularly for smaller organizations with limited resources."
More Microsoft Dynamics 365 Business Central Pricing and Cost Advice →
Microsoft Dynamics 365 Business Central is ranked 4th in ERP with 61 reviews while SAP ERP is ranked 1st in ERP with 100 reviews. Microsoft Dynamics 365 Business Central is rated 8.4, while SAP ERP is rated 8.2. The top reviewer of Microsoft Dynamics 365 Business Central writes "Easy to deploy, extremely stable, and highly scalable". On the other hand, the top reviewer of SAP ERP writes "The amazing, robust framework with unlimited scalability earns its #1 status". Microsoft Dynamics 365 Business Central is most compared with SAP S/4HANA, Microsoft Dynamics AX, SAP Business One, Oracle E-Business Suite and Odoo, whereas SAP ERP is most compared with SAP S/4HANA, Microsoft Dynamics AX, Anaplan, SAP Business One and Ramco ERP. See our Microsoft Dynamics 365 Business Central vs. SAP ERP report.
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We monitor all ERP reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.