We performed a comparison between DX Unified Infrastructure Management and Pulseway based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The monitoring of the applications to let our business know when things are performing and that they're up and available."
"It is the foundation for our monitoring solution."
"We are able to go in and actually leverage the thick client for a nice easy drag and drop solution."
"Easy admin functionality. You can quickly do all the admin functionality without reducing cycles."
"DX UIM is scalable."
"Great customized dashboards and drill down reports with auto serve analytics."
"It gives us visibility inside applications. It helps us to dig down and find the root cause of any issue within the network."
"Latest version of tool comes integrated with Jaspersoft reporting solution, giving excellent reports."
"The solution has great workflow and server modules."
"It gives you remote control and has a mobile app."
"It has been very helpful to get notifications about various issues with my servers and network to help me take action to resolve problems before they become major issues."
"We like the patching of the window updates in the client's systems. You can automatically do updates with a single click."
"The setup is simple."
"The Wi-Fi side needs improvement."
"It is a little complex to use versus other softwares."
"CA UIM needs some improvement with performance reporting (if we compare it to CA eHealth)."
"How we can get more native information from CA's solutions."
"It needs a little bit more functionality in the Admin Console."
"I'd also like to see more probes. More probes in the sense that we were coming across devices that we're expected to monitor and manage for which, out of the box, there isn't a nice, clean solution. There are probes that are dedicated for certain devices and certain device types, which is great. But then there are times we come across nuanced products that we have to develop our own solution for. There are probes that exist in there that allow us to make a customized solution, but it takes a lot more time."
"There is also room for improvement in the reporting. It is not really good enough, according to our customers. So what we now usually do is use Power BI to get them the kinds of reports they want."
"The only challenge that I have with this solution is the reporting part. The users are not really comfortable with the kind of reports they are getting. Sometimes, they want to see reports in their own format. Customizing those reports with Jasper is not very easy. It could be because of the knowledge gap. If you have the knowledge of how Jasper can be configured to suit customer requirements in terms of reporting, it is good. There was a time a customer complained about one issue related to Netflow analysis. Broadcom has a separate model for that, but the customer wanted everything bundled together. It could also have IP management so that I am able to see or analyze IPs so that the IPs that are already in use don't get assigned."
"We want to see more investment in the UI and the dashboard."
"GUI needs to be improved and the solution lacks a process for monitoring VOIP calls."
"It would be nice if it also had a desktop application, similar to the phone app, which would allow me to monitor and control computers from my desktop."
"They have good technical support but it's not excellent."
"There are some bugs or glitches."
"The solution does not allow you to make a script for just one customer."
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DX Unified Infrastructure Management is ranked 38th in Network Monitoring Software with 120 reviews while Pulseway is ranked 49th in Network Monitoring Software with 6 reviews. DX Unified Infrastructure Management is rated 8.2, while Pulseway is rated 8.6. The top reviewer of DX Unified Infrastructure Management writes "Easy to set up, simple to use, and offers great technical support". On the other hand, the top reviewer of Pulseway writes "A solution with a great monitoring system and ability to control access remotely". DX Unified Infrastructure Management is most compared with DX SaaS, SCOM, DX Spectrum, ManageEngine OpManager and SolarWinds Server and Application Monitor, whereas Pulseway is most compared with Zabbix, Kaseya VSA, Microsoft Configuration Manager and PRTG Network Monitor. See our DX Unified Infrastructure Management vs. Pulseway report.
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