"We can plan changes and replacement of end-of-life products in our environment very well because it's very accurate."
"It covers a lot of different types of hardware. It can do a lot and saves us time."
"The presentation layer is pretty simple and straightforward."
"It helps our NetOps group actually handle alarms in a way that lets them see the bigger picture of those alarms, and how they might affect our services. It helps us communicate information about the network state better to services that might be impacted by a specific network condition."
"Scalable and stable network monitoring tool with a simple setup."
"It's a good tool. It's simple to do the configuration."
"Stability has been good. We really have not had any issues."
"I can use it to detect whenever things go wrong on my network."
"The solution is great at being able to fetch almost any kind of file."
"This product allows us to make use of open-source products, including running Java code."
"The most valuable feature that comes with Netcool/Impact is the ISPF APA support. It is inherent to Netcool/Impact, so I can use the ISPF of any other product, which I can invoke and consume through Impact, and do integrations, which is great. I run the Netcool desktop application so I can integrate with other applications in the ticketing system. It's a great ability being able to invoke ISPF and integrate."
"It is easy to integrate with other models such as Oracle, other systems, external systems, and to reach events."
"Because we can define complex commands, the training of new operators is quicker. We can also put checks in place, that will prevent user errors."
"I can and interrupt what's going on, bring a job down if I need to, and bring it back up."
"OPS/REXX is valuable because it allows us almost unlimited flexibility in automating our system."
"It is an easy product to use and it is stable."
"The performance of it is beyond exceptional. It is probably one of the best products that I have ever worked with. It is easy to use, comprehensive, and can perform almost any task you need it to."
"The documentation is simple, easy to follow, and use. A limited, first-time systems programmer can do it, in that it is out-of-the-box almost functional."
"If something breaks and it goes down when it's not supposed to, automation brings it right back up."
"It reduces the number of repetitive motions required by a human to respond to the system."
"DX Spectrum needs better documentation on its complex features."
"DX Spectrum is stable. However, now and then there are some issues, but overall it is good."
"Technical support for this product is not so good. It needs improvement."
"We have a lot of different monitoring tools in the background, so orchestration has been a little bit of a challenge."
"There should be a facility to integrate with other monitoring applications that are currently running in the environment."
"From the users perspective the looks and feel of dashboards of Spectrum would be easier to use and for understanding as APM will be in 10.5 version which we saw in CA World."
"I would recommend AI capability built-in so it becomes more predictable and we jump ahead of the curve. This is the one really important feature I would really like to see in any product that provides alarms."
"The GIS map feature needs to be enhanced and synced with topology views of containers and global collections."
"IBM is not investing in the development of the on-premise version of this solution."
"Stability-wise, this product needs to be improved."
"The solution is somewhat complicated. It's not exactly straightforward."
"For improvement, I'd say the dashboard and the overall GUI could use some work. Although, I don't think that there's much improvement that Netcool really needs to achieve in this area, because when we're talking GUI, Impact is able to integrate with any third-party system and it comes with ISPF APA. It's more beneficial than Netcool/OMNIbus in this respect, and it's quite easy to handle."
"It’s a complex product. The initial installation is easy, but implementing various functions is a constant process."
"Performing a stop/restart of OPS/MVS could be a little smoother. Without special coding, some undesired tasks will be started and some necessary tasks will be stopped if we have to bounce OPS/MVS during the day."
"The reason sometimes it is not stable, we do not have the expertise to write the script."
"The GUI interface could be improved, but that is coming. They are working on that."
"Scalability is zero. It cannot be scaled because of its age."
"Some of the command sequences are too long."
"The further expansion of the mainframe teamcenter interface. Also, the web services support is something that I am looking into."
"Because of its age, it's a little bit difficult to modernize some of the integrations and some of the functions."
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