IBM Tivoli NetCool Impact vs ScienceLogic comparison

IBM Tivoli NetCool Impact

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93% willing to recommend

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Executive SummaryUpdated on Jan 23, 2025

IBM Tivoli NetCool Impact and ScienceLogic compete in the IT operations management sector, with ScienceLogic showing an upper hand due to its robust feature set justified by a higher cost.

Features: IBM Tivoli NetCool Impact provides strong predictive analytics, automation, and event management. ScienceLogic offers comprehensive infrastructure monitoring, scalability, and IT workflow automation, appealing to diverse IT environments with its broader feature set.

Room for Improvement: IBM Tivoli NetCool Impact could enhance its integration capabilities, user interface, and scalability to match market standards. ScienceLogic might benefit from refining application monitoring, simplifying its complexity for users unfamiliar with tech, and reducing deployment time for improved efficiency.

Ease of Deployment and Customer Service: IBM Tivoli NetCool Impact offers a straightforward deployment model and extensive customer support for smooth setup. ScienceLogic provides flexible deployment with comprehensive service options, gaining an advantage with its adaptability.

Pricing and ROI: IBM Tivoli NetCool Impact typically presents a more affordable setup leading to quicker ROI. ScienceLogic requires a higher initial investment but offers long-term value through advanced features, achieving a good ROI over time.

To learn more, read our detailed IBM Tivoli NetCool Impact vs. ScienceLogic Report (Updated: April 2025).

IBM Tivoli NetCool Impact vs. ScienceLogic

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IBM Tivoli NetCool Impact

Ranking in Event Monitoring

11th

Average Rating

7.6

Reviews Sentiment

6.5

Number of Reviews

Ranking in other categories

No ranking in other categories

ScienceLogic

Ranking in Event Monitoring

7th

Average Rating

8.6

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Unified Communications Monitoring (1st), Network Monitoring Software (25th), Server Monitoring (12th), IT Infrastructure Monitoring (22nd), IT Operations Analytics (7th), Cloud Monitoring Software (18th), AIOps (7th)

Mindshare comparison

As of May 2025, in the Event Monitoring category, the mindshare of IBM Tivoli NetCool Impact is 3.1%, down from 3.2% compared to the previous year. The mindshare of ScienceLogic is 7.5%, up from 7.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Event Monitoring

Featured Reviews

Hennie Du Toit

Principal Specialist Architecture and Governance at a tech services company with 501-1,000 employees

Event management strengthens with automation but needs better event flooding handling

Better handling of event flooding in IBM Tivoli NetCool Impact would be beneficial. If there are massive issues with power, for example, and we get millions of events, then it struggles to deal with that. Better root cause correlation and faster processing for IBM Tivoli NetCool Impact would be helpful. If there can be more end-to-end functionality, such as observability tools built in natively, that would be great. With correlation, IBM Tivoli NetCool Impact has many functions, but we've built them custom-built. Functions such as automated logging, automated dispatching, and automated notification of engineers could be native in the tool.

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Michael Wenn

CEO / Co-Founder at Aiops ltd

Offers comprehensive monitoring and tool consolidation but integration complexity needs improvement

There is room for improvement in the speed of setting up the service and integrating PowerPacks. Although these prebuilt features are great, there is considerable complexity in bringing them together to create a unified dashboard. Even with many good integrations and deep visibility, the implementation takes time, especially when it doesn't involve these integrations. While some other companies have easier APIs, using this solution demands significant expertise. It's challenging for new customers to implement independently. The implementation speed of non-PowerPack or non-out-of-the-box integrations should be improved. Additionally, the AI automation feature is not yet very rich due to resource constraints supporting a wide platform.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It is easy to integrate with other models such as Oracle, other systems, external systems, and to reach events."

"This product allows us to make use of open-source products, including running Java code."

"The most valuable feature that comes with Netcool/Impact is the ISPF APA support. It is inherent to Netcool/Impact, so I can use the ISPF of any other product, which I can invoke and consume through Impact, and do integrations, which is great. I run the Netcool desktop application so I can integrate with other applications in the ticketing system. It's a great ability being able to invoke ISPF and integrate."

"The stability has been very good for IBM Tivoli NetCool Impact, rated around eight or nine."

"The solution is great at being able to fetch almost any kind of file."

"The flexibility to support most technologies. The way ScienceLogic gathers data from multiple sources is vital to our customers. As we work with new customers (often with different technology requirements), ScienceLogic is flexible enough to support our clients’ varying network needs."

"A major benefit is eliminating visibility gaps, which motivates me to consolidate tools."

"The most valuable features of ScienceLogic are AI and machine learning."

"ScienceLogic's custom enablement, which I can achieve as a Python developer, is unique."

"I recommend ScienceLogic to other users."

"Power packs."

"I'm satisfied with ScienceLogicfor for what they can offer today because they can offer both serverless connectivity and agent connectivity."

"The solution excels in three areas: application monitoring, server monitoring, and network performance monitoring."

More ScienceLogic pros

Cons

"For improvement, I'd say the dashboard and the overall GUI could use some work. Although, I don't think that there's much improvement that Netcool really needs to achieve in this area, because when we're talking GUI, Impact is able to integrate with any third-party system and it comes with ISPF APA. It's more beneficial than Netcool/OMNIbus in this respect, and it's quite easy to handle."

"Better handling of event flooding in IBM Tivoli NetCool Impact would be beneficial. If there are massive issues with power, for example, and we get millions of events, then it struggles to deal with that."

"IBM is not investing in the development of the on-premise version of this solution."

"The solution is somewhat complicated. It's not exactly straightforward."

"Stability-wise, this product needs to be improved."

"There is room for improvement in the speed of setting up the service and integrating PowerPacks."

"There are often bugs in new releases."

"They should add CLI command modes and scripts for high performance."

"It doesn't have the complete application-level topology. It could have service topology and business service monitoring. I would like to see how business service monitoring will function with agent-based installation, and how flexible and business-oriented it is for service modeling and service infrastructure. I have a lot of experience in using business service monitoring, service topology, and service hierarchy functionalities in similar products from BMC and Micro Focus (OpenView), and I want to see how these functionalities will look like in ScienceLogic."

"Addressing duplicate IPs: There is the ability to edit the DB and fix this, but adding some logic to understand them would be a plus."

"Admins do not have direct access to the reporting."

"They should improve database issues in HA and Failover mode, and provide documentation for all users , even if they are not customers."

"They should improve their support process and add chat."

More ScienceLogic cons

Pricing and Cost Advice

"The licensing is yearly, and although I'm happy with the pricing I do think it could be better."

"Licensing of IBM Tivoli NetCool Impact depends on the number of nodes on the element that you are monitoring."

"Decide what you want to monitor and only monitor those items. Absorb other elements as you grow."

"The license of ScienceLogic is based on how many endpoints are used. The number of monitoring points you want to have."

"The solution is license-based. It's between $8 and $15, depending on what you need from the product."

"It comes with the OS built in, so no need to purchase an OS license or DB license."

"I'm not the best person to discuss pricing, but what I do know is that it's a use-and-go structure. You use this much storage and pay this much for it. That's how it is. Every time, we continue to add a large amount of data to the environment."

"Plan for adding more to it. Once you see EM7 in action, you will want to keep adding systems to monitor."

"The pricing model for ScienceLogic could improve."

"My company has an enterprise-level contract with ScienceLogic, so it is available to my organization at a good price."

More ScienceLogic pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

21%

Computer Software Company

11%

Retailer

10%

Real Estate/Law Firm

10%

Computer Software Company

13%

Financial Services Firm

13%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

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What do you like most about ScienceLogic?

The tool is quite easy to deploy, and it offers very good support.

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What is your experience regarding pricing and costs for ScienceLogic?

ScienceLogic is not that expensive and is cost-effective overall.

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What needs improvement with ScienceLogic?

ScienceLogic is working towards a kind of AI, DKAIRA enablement, but I find one dependency is the frequent need to rely on professional services. If the knowledge for implementation could be spread...

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Product Reports

Event Monitoring

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Also Known As

Tivoli NetCool Impact

No data available

Overview

IBM Tivoli Netcool Impact is an enterprise and network management software that automates the support of business-critical functions. The software helps to enrich events with business context, provides an integrated view of data from multiple sources in context and enables custom automations.

IBM

ScienceLogic is a comprehensive IT infrastructure monitoring solution that supports networks, servers, cloud environments, and applications, suitable for private cloud and on-premises deployments.

Organizations leverage ScienceLogic for its robust capabilities in monitoring IT infrastructures of all sizes. It offers granular discovery, integration with CMDB, and ticketing systems. Valued for its flexibility, incident automation, remediation, and real-time relationship mapping, it supports hybrid environments with scalable and efficient monitoring functionalities. AI and machine learning enhance its feature set, while ease of deployment and strong support are crucial benefits.

What are ScienceLogic's most important features?

Agentless Configuration: Ensures easy deployment without the need for agents.
Third-Party Integration: Seamlessly integrates with various tools.
Dynamic Component Mapping: Offers real-time relationship and dependency mapping.
Flexible Graphs: Allows custom visual representation of data.
Role-Based Access: Provides tiered access for different user roles.
Infrastructure and Event Management: Efficiently monitors hybrid environments.

What benefits and ROI should users look for?

Scalability: Handles environments of all sizes efficiently.
AI and Machine Learning: Enhances automation and incident management.
Ease of Deployment: Streamlines initial setup and reduces time to value.
Customization: Custom dashboards and reports cater to specific needs.
Comprehensive Support: Access to excellent support services.

ScienceLogic is implemented across multiple industries, including large enterprises, for its capability to handle complex IT ecosystems. Its integration with CMDB and ticketing systems ensures it fits within existing workflows. Organizations use it to monitor diverse infrastructure landscapes, ensuring seamless performance and quick incident resolution.

Sample Customers

Claranet, Consolidated Communications, Telus, €sterreichische Bundesbahnen (€BB), Telekom Srbija, Bendigo Community Telco, Capgemini, Schweizerische Bundesbahnen (SBB)

Kellogg Company, Booz Allen, Cisco, Red Bull, Fidelus, Telstra, Comcast, CSC, Peak 10, HughesNet, Hosting, Datapipe, US Army, Equinix, Rite Aid, Carbonite, Sybase, Carpathia, AT&T, ePlus, Dimension Data, Virtustream, Boeing, Honeywell

IBM Tivoli NetCool Impact vs. ScienceLogic