IBM Tivoli NetCool Impact vs IBM Tivoli NetCool OMNIbus comparison

IBM Tivoli NetCool Impact vs. IBM Tivoli NetCool OMNIbus

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IBM Tivoli NetCool Impact

Ranking in Event Monitoring

9th

Average Rating

7.6

Reviews Sentiment

6.5

Number of Reviews

Ranking in other categories

No ranking in other categories

IBM Tivoli NetCool OMNIbus

Ranking in Event Monitoring

5th

Average Rating

7.4

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of June 2025, in the Event Monitoring category, the mindshare of IBM Tivoli NetCool Impact is 3.1%, up from 2.9% compared to the previous year. The mindshare of IBM Tivoli NetCool OMNIbus is 10.2%, up from 8.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Event Monitoring

Featured Reviews

Hennie Du Toit

Principal Specialist Architecture and Governance at a tech services company with 501-1,000 employees

Event management strengthens with automation but needs better event flooding handling

Better handling of event flooding in IBM Tivoli NetCool Impact would be beneficial. If there are massive issues with power, for example, and we get millions of events, then it struggles to deal with that. Better root cause correlation and faster processing for IBM Tivoli NetCool Impact would be helpful. If there can be more end-to-end functionality, such as observability tools built in natively, that would be great. With correlation, IBM Tivoli NetCool Impact has many functions, but we've built them custom-built. Functions such as automated logging, automated dispatching, and automated notification of engineers could be native in the tool.

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Ahmed Salman

Performance & Monitoring Supervisor at Saudi Telecom Company

Aids in network performance monitoring and management

I am working as a customer, mainly using IntelliQ and another product, IBM NetCool, Watson AI. These products are used for monitoring network performance and management. The primary use case involves network performance monitoring, and it is compatible only with IBM DB2 IBM Tivoli NetCool…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"This product allows us to make use of open-source products, including running Java code."

"The stability has been very good for IBM Tivoli NetCool Impact, rated around eight or nine."

"The most valuable feature that comes with Netcool/Impact is the ISPF APA support. It is inherent to Netcool/Impact, so I can use the ISPF of any other product, which I can invoke and consume through Impact, and do integrations, which is great. I run the Netcool desktop application so I can integrate with other applications in the ticketing system. It's a great ability being able to invoke ISPF and integrate."

"It is easy to integrate with other models such as Oracle, other systems, external systems, and to reach events."

"The solution is great at being able to fetch almost any kind of file."

"Offers very good event/alert drill-down and statistical reporting capabilities."

"The monitoring is the solution's most valuable feature."

"OMNIbus is valuable for its compatibility and performance, as I haven't encountered any performance issues."

"The most valuable feature is the event management capability."

"The biggest plus points for me are the configurability and scalability of the solution, as well as the multi-tenancy of the platform."

"It is customer-centric. Customers can access the event list from their location or desktop and view the event. There is no need to go and connect to any other server and run events to have a view of all the events happening in the environment. We get a good response from customers about this feature and the main architecture of NetCool. Its processing is very good. Deduplication and correlation functionalities are good in this solution as compared to other solutions. A big advantage of NetCool is that it also supports multi-layered protocols. We can receive multiple events from different protocols like UDP, HTTP, and those events can be captured in NetCool."

"It's good for managed systems. The end query on the user interface is good. You can view lots of charts and graphs."

"It is an easy-to-use solution."

More IBM Tivoli NetCool OMNIbus pros

Cons

"IBM is not investing in the development of the on-premise version of this solution."

"For improvement, I'd say the dashboard and the overall GUI could use some work. Although, I don't think that there's much improvement that Netcool really needs to achieve in this area, because when we're talking GUI, Impact is able to integrate with any third-party system and it comes with ISPF APA. It's more beneficial than Netcool/OMNIbus in this respect, and it's quite easy to handle."

"Stability-wise, this product needs to be improved."

"The solution is somewhat complicated. It's not exactly straightforward."

"Better handling of event flooding in IBM Tivoli NetCool Impact would be beneficial. If there are massive issues with power, for example, and we get millions of events, then it struggles to deal with that."

"Its integration could be better. They should provide an easier integration for all the monitoring stuff, and it will make things easier for us. Currently, there is a complexity in integrating it with a vendor application, and we have to use another tool to integrate it with a vendor application. To integrate some applications with NetCool, I need to install an IBM tool on top of it. It would be good if they can provide an API or any kind of interface that we can leverage while developing a new protocol interface or application. We should be able to use an API or interface with NetCool. Its GUI can also be better. As compared to other tools, it is not user friendly, and it is not easy to do stuff through GUI. Whenever we do anything on the GUI, it takes time. They need to focus on the GUI part, especially the dashboard. They should focus on how users can effectively drill down from one box to another. The visual appeal of the dashboard is as important as the data and functionality."

"I would like for the next release to be more user-friendly and out of date. The next release should focus on the cloud, AI, and ML technologies."

"The solution needs to invest in the development of a knowledge base and use of AI services for providing event resolution and intervention directions."

"Its technical support team takes longer to reply."

"Areas that could be better include the fact that the solution is only on-premises, lacks AI capabilities, and support response times could be quicker."

"They could enhance the visibility to give us a unified view of our entire IT infrastructure."

"The solution has limitations in database integration as it cannot integrate with databases other than IBM DB2."

"There should be an easier-to-understand model, more of a flat-structured model rather than different tiers of licenses which complicates licensing."

More IBM Tivoli NetCool OMNIbus cons

Pricing and Cost Advice

"The licensing is yearly, and although I'm happy with the pricing I do think it could be better."

"Licensing of IBM Tivoli NetCool Impact depends on the number of nodes on the element that you are monitoring."

"Its license cost is a little bit more than other solutions. Our customers expect a standard market price that is comparative to other products. For each and every NetCool OMNIbus component, we have to purchase a separate license. These components are not free with the product."

"You have to have the right level of budget to afford this solution."

"It is a costly solution."

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Top Industries

By visitors reading reviews

Financial Services Firm

19%

Computer Software Company

12%

Real Estate/Law Firm

11%

Energy/Utilities Company

11%

Financial Services Firm

26%

Computer Software Company

18%

Energy/Utilities Company

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What needs improvement with IBM Tivoli NetCool Impact?

What is your primary use case for IBM Tivoli NetCool Impact?

IBM Tivoli NetCool Impact is our event management tool, specifically the umbrella fault management tool set. All of our events across the network correlate the data for us, and we have certain use ...

What advice do you have for others considering IBM Tivoli NetCool Impact?

We remain a partner with IBM Tivoli and continue using their products. We use IBM Tivoli NetCool Impact's AIOps functionality. We experienced some skills issues, but currently receive assistance fr...

What is your experience regarding pricing and costs for IBM Tivoli NetCool OMNIbus?

If the various HW elements are from the same vendor, a monitoring solution provided by that vendor or its partners will potentially result in lower licensing and operational costs. Moreover, for ve...

What needs improvement with IBM Tivoli NetCool OMNIbus?

IBM is working on converting NetCool to NetCool Operations Insight, which runs on Watson AI. There were areas needing improvement in terms of AI, however, they have migrated the entire NetCool suit...

What is your primary use case for IBM Tivoli NetCool OMNIbus?

OMNIbus is used for alert processing and deduplication of alarms. It is used for performing certain actions on any alarm processed through NetCool. It serves as a core component for action triggers...

ServiceNow IT Operations Management vs IBM Tivoli NetCool OMNIbus

Comparisons

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Product Reports

IBM Tivoli NetCool Impact

Download IBM Tivoli NetCool Impact product report

IBM Tivoli NetCool OMNIbus

Download IBM Tivoli NetCool OMNIbus product report

Also Known As

Tivoli NetCool Impact

Tivoli NetCool OMNIbus

Overview

IBM Tivoli Netcool Impact is an enterprise and network management software that automates the support of business-critical functions. The software helps to enrich events with business context, provides an integrated view of data from multiple sources in context and enables custom automations.

IBM

Tivoli Netcool OMNIbus provides near real-time service assurance for business infrastructure, applications, servers, network devices and protocols, Internet protocols, storage and security devices.

IBM

Sample Customers

Claranet, Consolidated Communications, Telus, €sterreichische Bundesbahnen (€BB), Telekom Srbija, Bendigo Community Telco, Capgemini, Schweizerische Bundesbahnen (SBB)

Consolidated Communications, €sterreichische Bundesbahnen (€BB), Capgemini

IBM Tivoli NetCool Impact vs. IBM Tivoli NetCool OMNIbus