Principal Specialist Architecture and Governance at a tech services company with 501-1,000 employees
Real User
Top 5
2025-05-15T15:30:50Z
May 15, 2025
We remain a partner with IBM Tivoli and continue using their products. We use IBM Tivoli NetCool Impact's AIOps functionality. We experienced some skills issues, but currently receive assistance from teams in India. Integration-wise, not many things are needed. In terms of our vision, we want the product to take on more functionality to reduce tooling. We have multiple markets for IBM Tivoli NetCool Impact. With automated functionality, users don't necessarily use the GUI views to manage alarms. It's only used for troubleshooting and fault finding. We have several hundred users. The overall rating for IBM Tivoli NetCool Impact is around a seven.
OSS Engineer at a tech vendor with 1,001-5,000 employees
Real User
2022-10-17T18:09:00Z
Oct 17, 2022
Due to the lack of new development in Impact, I would have to recommend the new product to anyone considering this solution. The current on-premise version has some limitations. Overall, I would rate IBM Tivoli NetCool Impact an eight out of ten.
Assistant Vice President at a financial services firm with 10,001+ employees
Real User
2021-02-24T20:25:29Z
Feb 24, 2021
Impact is an application that doesn't come with many built-in libraries, though they've thrown some JavaScript in, and this is useful for integrating with other Intel applications, where we can invoke, consume, and integrate other data sources as well. I can recommend Netcool/Impact because it's the perfect solution when it comes to invoking ISPF APA and using ISPF integration throughout the rest of your other products. I would rate IBM Tivoli NetCool Impact an eight out of ten.
We're just a customer. We don't have a business relationship with IBM. I'd recommend the solution. It can connect to any type of DB and we're able to fetch any number of things. That said, we have run into connectivity issues occasionally. As a developer, I'd rate it eight out of ten.
IBM Tivoli Netcool Impact is an enterprise and network management software that automates the support of business-critical functions. The software helps to enrich events with business context, provides an integrated view of data from multiple sources in context and enables custom automations.
We remain a partner with IBM Tivoli and continue using their products. We use IBM Tivoli NetCool Impact's AIOps functionality. We experienced some skills issues, but currently receive assistance from teams in India. Integration-wise, not many things are needed. In terms of our vision, we want the product to take on more functionality to reduce tooling. We have multiple markets for IBM Tivoli NetCool Impact. With automated functionality, users don't necessarily use the GUI views to manage alarms. It's only used for troubleshooting and fault finding. We have several hundred users. The overall rating for IBM Tivoli NetCool Impact is around a seven.
Due to the lack of new development in Impact, I would have to recommend the new product to anyone considering this solution. The current on-premise version has some limitations. Overall, I would rate IBM Tivoli NetCool Impact an eight out of ten.
I would rate this solution a seven out of ten.
Impact is an application that doesn't come with many built-in libraries, though they've thrown some JavaScript in, and this is useful for integrating with other Intel applications, where we can invoke, consume, and integrate other data sources as well. I can recommend Netcool/Impact because it's the perfect solution when it comes to invoking ISPF APA and using ISPF integration throughout the rest of your other products. I would rate IBM Tivoli NetCool Impact an eight out of ten.
We're just a customer. We don't have a business relationship with IBM. I'd recommend the solution. It can connect to any type of DB and we're able to fetch any number of things. That said, we have run into connectivity issues occasionally. As a developer, I'd rate it eight out of ten.