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Druva inSync vs Infrascale Backup & Disaster Recovery comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.8
Organizations gain significant ROI with Druva inSync via cost savings, efficiency improvements, and 75% time savings after data loss.
Sentiment score
6.1
<p>Infrascale Backup &amp; Disaster Recovery enhances profitability, efficiency, and reliability by reducing downtime, recovery times, and management costs.</p>
The organization has experienced ROI from Druva inSync through bandwidth saving, storage, and manpower optimization.
Technical Consultant at a tech services company with 11-50 employees
The unified dashboard saves us one to two hours per week, while automated backup and simple recovery have reduced the effort required from our IT team.
Manager Technical Operations at a outsourcing company with 201-500 employees
 

Customer Service

Sentiment score
7.3
Druva inSync’s customer service is praised for responsiveness, though some suggest improvements in training and follow-up efficiency.
Sentiment score
7.0
Infrascale's customer service is responsive and expert, resolving issues quickly with improved satisfaction and proactive support monitoring.
Druva inSync has top-notch customer support and it comes free.
Securuty solution architect at a tech services company with 11-50 employees
The technical support from Druva inSync deserves a rating of 10.
Technical Consultant at a tech services company with 11-50 employees
The right expertise, a timely response, and being able to get to the right person to help you resolve the problem are very important.
President at a media company with 11-50 employees
Their average mean time to resolve open tickets is an hour.
President at IT1 Service
The most valuable aspects of Infrascale’s support for my company are the turnaround time and the resolution time.
President at LET US DEAL WITH IT, LLC
 

Scalability Issues

Sentiment score
7.9
Druva inSync offers scalable, cloud-based backup solutions with adaptive licensing, fitting both small and large businesses seamlessly.
Sentiment score
5.3
<p>Infrascale Backup &amp; Disaster Recovery offers scalable solutions, though hardware limitations impact seamless expansion and optimal performance.</p>
The scalability of Druva inSync deserves a rating of 10.
Technical Consultant at a tech services company with 11-50 employees
You can integrate with M365, you can integrate with Azure, you can integrate with dynamic groups, all through APIs.
Securuty solution architect at a tech services company with 11-50 employees
One person can manage hundreds and hundreds of endpoints without any issues.
President at IT1 Service
 

Stability Issues

Sentiment score
8.3
Druva inSync is stable, reliable, and frequently updated, with users confident in its performance despite minor issues.
Sentiment score
7.6
<p>Infrascale Backup &amp; Disaster Recovery is stable and reliable, with high ratings and effective support for minor issues.</p>
I would rate the stability a ten out of ten.
President at IT1 Service
There was a recent announcement in terms of moving Infrascale to the cloud, which makes it easier for the customer in terms of usability.
President at a media company with 11-50 employees
 

Room For Improvement

Druva inSync's pricing and performance issues, alongside interface and support challenges, hinder user experience and recovery efficiency.
<p>Infrascale Backup &amp; Disaster Recovery needs better security, data diversity, UI, tech support, analytics, cloud integration, and training materials.</p>
To make Druva inSync better, they can implement additional DLP.
Technical Consultant at a tech services company with 11-50 employees
If it were to enable chatbot functionality and by just saying to the chatbot to restore a mailbox or restore an item to the mailbox, that would enhance productivity.
Securuty solution architect at a tech services company with 11-50 employees
In the next release, I would like to see additional features and functionalities that focus more on AI functionality, similar to what other vendors offer.
Sales Support Associate at Murdoch Webster
Many customers do not rely on just one cloud provider and want to work with multiple clouds.
President at a media company with 11-50 employees
Having more advanced dashboards and executive-level reporting would help with compliance tracking and management visibility.
Cloud Security Architect at a insurance company with 501-1,000 employees
When the product works, there is really nothing to fix, but they can allow different types of backups, such as differential or incremental backups.
President at IT1 Service
 

Setup Cost

Druva inSync's pricing is mixed; cost-effective for some, but considered high by others, with flexible licensing options.
Infrascale Backup offers flexible, premium pricing with strong support, ideal for enterprises and MSPs despite some clarity concerns.
From my perspective, Druva inSync is reasonably priced.
Sales Support Associate at Murdoch Webster
To someone considering Infrascale but is concerned about the price, I would say that they should get Infrascale's service no matter what it costs because any downtime or any loss of data is substantially worse than any cost for backup.
President at IT1 Service
We recently renewed one of our agreements with them, and even though we were going to renew anyway, they added more margin in terms of a discount for us for renewing early.
Co-Founder | Director | CTO | vCISO | Lead Consultant Infrastructure & Cloud at UBIQUITY Ltd
Having a more transparent pricing option would help with planning and budgeting.
Manager Technical Operations at a outsourcing company with 201-500 employees
 

Valuable Features

Druva inSync offers efficient, secure cloud backups with M365 integration, featuring deduplication, geofencing, encryption, and seamless restoration.
<p>Infrascale Backup &amp; Disaster Recovery provides fast, flexible, and secure data protection, offering ease of use and comprehensive recovery features.</p>
Druva inSync provides single item recovery which helps in restoring specific emails without needing to restore the entire mailbox, saving time and reducing data duplication.
Securuty solution architect at a tech services company with 11-50 employees
The solution provides significant ROI through bandwidth saving, storage, and manpower optimization.
Technical Consultant at a tech services company with 11-50 employees
Performing backup and recovery can be done very intuitively with the solution and the interface that is part of the solution.
President at a media company with 11-50 employees
What I like the most about it is that backups and restores are simple, straightforward, and clean.
President at IT1 Service
 

Categories and Ranking

Druva inSync
Ranking in Cloud Backup
23rd
Ranking in SaaS Backup
11th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
20
Ranking in other categories
No ranking in other categories
Infrascale Backup & Disaste...
Ranking in Cloud Backup
14th
Ranking in SaaS Backup
9th
Average Rating
8.8
Reviews Sentiment
6.5
Number of Reviews
23
Ranking in other categories
Backup and Recovery (16th), Disaster Recovery as a Service (5th), Disaster Recovery (DR) Software (12th)
 

Mindshare comparison

As of November 2026, in the Cloud Backup category, the mindshare of Druva inSync is 1.2%, down from 2.1% compared to the previous year. The mindshare of Infrascale Backup & Disaster Recovery is 1.5%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Mindshare Distribution
ProductMindshare (%)
Infrascale Backup & Disaster Recovery1.5%
Druva inSync1.2%
Other97.3%
Cloud Backup
 

Featured Reviews

MP
Securuty solution architect at a tech services company with 11-50 employees
Single item recovery has transformed mailbox backups and now provides faster, precise restores
Druva inSync can improve if we can integrate a chatbot. Instead of going through the portal, if there were a chatbot and we could restore mailboxes and groups by chatting with the chatbot, that would be an added feature. The restoration of notes is a limitation. Druva inSync is not capable of restoring notes. If users have something saved in notes, Druva inSync will not be able to restore it. If it could enhance the capability to restore notes, that would also be helpful. If it were to enable chatbot functionality and by just saying to the chatbot to restore a mailbox or restore an item to the mailbox, that would enhance productivity. There is some limitation of restoration for certain folders. If those could be fixed, it would be a perfect product.
Vivek_Jaiswal - PeerSpot reviewer
Security Engineer at LTI Mindtree
Cloud backups have strengthened ransomware recovery and now protect critical business data
I see several areas where Infrascale Backup & Disaster Recovery could be improved. First is the architectural design and configuration, along with operational maturity, as well as security integration. The performance of support can definitely be improved with easier on-call support features for P1 and P2 incidents. Getting quick support from the vendor during major recoveries or disasters would be greatly appreciated. Additionally, improving the strength of ransomware protections, addressing critical gaps in deployments, enforcing backup immutability policies, and making disaster recovery testing routine instead of an ad hoc process are important. Validating that I can quickly recover data should be a priority, and improved runbooks or operational maturity platforms would be beneficial for data recovery from critical incidents.
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Top Industries

By visitors reading reviews
Manufacturing Company
10%
Outsourcing Company
10%
Comms Service Provider
9%
Computer Software Company
9%
Outsourcing Company
15%
Construction Company
10%
Healthcare Company
10%
Comms Service Provider
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise4
Large Enterprise3
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise4
Large Enterprise7
 

Questions from the Community

What is your experience regarding pricing and costs for Druva inSync?
From my perspective, Druva inSync is reasonably priced. I am quite satisfied with the licensing cost.
What needs improvement with Druva inSync?
Druva inSync can improve if we can integrate a chatbot. Instead of going through the portal, if there were a chatbot and we could restore mailboxes and groups by chatting with the chatbot, that wou...
What is your primary use case for Druva inSync?
I am using Druva inSync for taking backup of our mailboxes, our Teams, groups, Teams channels, SharePoint, and OneDrive. We are using it for taking our M365 backups. Druva inSync is providing singl...
What is your experience regarding pricing and costs for Infrascale Platform?
Currently, there have been no surprises or challenges in pricing, setup costs, or licensing since I am still in the evaluation phase and not focused on costs at the licensing level.
What needs improvement with Infrascale Platform?
Regarding how Infrascale Backup &amp; Disaster Recovery can be improved, I notice agent-based backing up is, in my opinion, limited, and that is definitely not a great sign. I am also recognizing t...
What is your primary use case for Infrascale Platform?
I am currently using Infrascale Backup &amp; Disaster Recovery, which is in review at this time. My main use case for considering Infrascale Backup &amp; Disaster Recovery is the principal concern ...
 

Also Known As

inSync
Infrascale Platform
 

Overview

 

Sample Customers

TRC Companies, Inc., ANDRITZ, Inc., Allergan, Plc, ServiceNow, Live Nation, Shire, DHL, Leidos, NASA, UC Berkeley, Leica, Hatco Corporation, Flex, Enphase.
MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies
Find out what your peers are saying about Druva inSync vs. Infrascale Backup & Disaster Recovery and other solutions. Updated: October 2026.
921,523 professionals have used our research since 2012.