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Commvault Cloud vs Druva inSync comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.2
Commvault Cloud reduced operational costs, improved data protection, and enabled significant return on investment with streamlined backup management.
Sentiment score
6.0
Organizations benefited from Druva inSync with data loss prevention, 75% time savings, and cost reduction within one year.
The organization has experienced ROI from Druva inSync through bandwidth saving, storage, and manpower optimization.
Technical Consultant at a tech services company with 11-50 employees
 

Customer Service

Sentiment score
7.2
Commvault Cloud's customer service is effective and responsive, though improvements are needed in staffing and local support options.
Sentiment score
7.1
Druva inSync's support is generally praised for quality and responsiveness, despite occasional delays and mixed satisfaction with specifics.
At the pre-sale cycle, we have spocks aligned from Commvault with whom we get in touch, and they provide all the required support that we need.
Cloud Solution Architect at Tata Consultancy
The number of people who know Commvault Cloud is lesser compared to Veeam.
Managing Director at ITS Technology Solution Pvt. Ltd.
Customer support has very closed departments, requiring us to shuffle between them to get one thing done because representatives have limited accessibility.
Support Engineer at a media company with 1,001-5,000 employees
The technical support from Druva inSync deserves a rating of 10.
Technical Consultant at a tech services company with 11-50 employees
 

Scalability Issues

Sentiment score
7.5
Commvault Cloud offers scalable integration across platforms, though faces challenges with SQL and Windows Server configuration complexity.
Sentiment score
7.8
Druva inSync efficiently scales for diverse organizations, offering flexible licensing and integration capabilities, though cloud integration may pose challenges.
The scalability of Druva inSync deserves a rating of 10.
Technical Consultant at a tech services company with 11-50 employees
 

Stability Issues

Sentiment score
7.7
Commvault Cloud is praised for its high stability, reliability, strong support, and minimal issues, ensuring continuous dependable operations.
Sentiment score
8.2
Druva inSync is generally stable and reliable, despite occasional failures and documentation concerns, with users rating it highly.
I have not faced any downtimes with Commvault Cloud.
Managing Director at ITS Technology Solution Pvt. Ltd.
Commvault Cloud is highly stable, and I would rate it a ten out of ten.
CEO at a computer software company with 51-200 employees
 

Room For Improvement

Commvault Cloud users seek improved usability, clearer licensing, better support, enhanced integration, and advanced features for a streamlined experience.
Druva inSync needs better user quota, pricing, support, backup improvements, security, AI features, and real-time alerts.
I would like to see AI capabilities in Commvault Cloud.
Cloud Solution Architect at Tata Consultancy
I feel that the support is not yet up to the mark, with not enough professional engineers to provide assistance.
CEO at a computer software company with 51-200 employees
To make Druva inSync better, they can implement additional DLP.
Technical Consultant at a tech services company with 11-50 employees
In the next release, I would like to see additional features and functionalities that focus more on AI functionality, similar to what other vendors offer.
Sales Support at Murdoch Webster
 

Setup Cost

Commvault Cloud is cost-efficient for enterprises, yet can seem pricey for SMBs; evaluating licensing options is recommended.
Druva inSync is cost-effective with flexible pricing, 50GB/300GB storage options, but lacks on-premises solutions and incurs no licensing fees.
Commvault Cloud is expensive, and there is room for the price to be 10-15 percent lower than what they are charging currently.
CEO at a computer software company with 51-200 employees
From my perspective, Druva inSync is reasonably priced.
Sales Support at Murdoch Webster
 

Valuable Features

Commvault Cloud offers scalable data protection with fiber backup, global deduplication, cloud integration, security, and centralized management.
Druva inSync provides cloud-based backups with ransomware protection, geofencing, and efficient recovery, optimizing storage, bandwidth, and security.
We can back up unlimited TBs due to our per node license.
Support Engineer at a media company with 1,001-5,000 employees
Other features include endpoint solutions, integration with Office 365, ransomware protection, archival for long-term retention, and no ingress or egress charges.
CEO at a computer software company with 51-200 employees
The public cloud acts as a bigger solution for the on-premise while the on-premise acts as a DR for the public cloud workloads.
Cloud Solution Architect at Tata Consultancy
The solution provides significant ROI through bandwidth saving, storage, and manpower optimization.
Technical Consultant at a tech services company with 11-50 employees
 

Categories and Ranking

Commvault Cloud
Ranking in Cloud Backup
2nd
Ranking in SaaS Backup
2nd
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
112
Ranking in other categories
Backup and Recovery (3rd), eDiscovery (3rd), Disaster Recovery as a Service (3rd), File Archiving (1st), Disaster Recovery (DR) Software (3rd), Threat Deception Platforms (1st), Container Backup Software (1st), AI IT Support (4th)
Druva inSync
Ranking in Cloud Backup
23rd
Ranking in SaaS Backup
7th
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
19
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the SaaS Backup category, the mindshare of Commvault Cloud is 6.4%, down from 11.1% compared to the previous year. The mindshare of Druva inSync is 3.3%, down from 4.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
SaaS Backup Market Share Distribution
ProductMarket Share (%)
Commvault Cloud6.4%
Druva inSync3.3%
Other90.3%
SaaS Backup
 

Featured Reviews

Ankit Gagneja - PeerSpot reviewer
Cloud Solution Architect at Tata Consultancy
Hybrid backup strategy has improved recovery orchestration and now supports flexible DR planning
I think improvements could be made in Commvault Cloud. Lately what I have seen is that there are AI capabilities that different data protection organizations are coming up with, which basically revolves around tiering of not frequently accessible data to glacier kind of storage, plus bringing in a high level of compression and deduplication capabilities. All those features I believe are there in other customers and they are bringing in new use cases from the AI perspective which I have not recently seen in Commvault. I have seen that Dell does have such features. We recently pitched a solution to the customers where we talked about data tiering and the other AI use cases, identifying the data by itself and autonomously taking decisions on how to tier the data between the different storage classes that we have. Those kind of capabilities that we have proposed to the customer as far as the partner solutions are concerned. I would like to see AI capabilities in Commvault Cloud. The rest of the features pretty much align with the other enterprise solutions that we have in the market. It is just the AI capability that is being asked by the customers as well as that I see missing with Commvault.
ZubeenAhmad - PeerSpot reviewer
Sales Support at Murdoch Webster
Has reduced manual efforts through automation and simplifies data protection across cloud platforms
We collect reviews for software products. After visiting our site and downloading reports on Acronis and Druva inSync, I would like to know if you are working with those products The best features of Druva inSync from my perspective are what attract customers to the product. I appreciate the good…
report
Use our free recommendation engine to learn which SaaS Backup solutions are best for your needs.
880,745 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
12%
Financial Services Firm
11%
Manufacturing Company
10%
Government
6%
Computer Software Company
14%
Manufacturing Company
9%
Comms Service Provider
7%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business57
Midsize Enterprise24
Large Enterprise82
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise4
Large Enterprise3
 

Questions from the Community

What do you like most about ThreatWise?
Security measures, including encryption and threat detection, contribute significantly to data protection, safeguarding against unauthorized access and cyber threats.
What is your experience regarding pricing and costs for ThreatWise?
Commvault Cloud is expensive, and there is room for the price to be 10-15 percent lower than what they are charging currently.
What needs improvement with ThreatWise?
I think improvements could be made in Commvault Cloud. Lately what I have seen is that there are AI capabilities that different data protection organizations are coming up with, which basically rev...
What do you like most about Druva inSync?
Druva is offered as a service so that we can access it from any enterprise-based browser or URL. We also have a single sign-on, which allows me to log in securely. Hence, I can easily access the sy...
What is your experience regarding pricing and costs for Druva inSync?
From my perspective, Druva inSync is reasonably priced. I am quite satisfied with the licensing cost.
What needs improvement with Druva inSync?
There is room for improvement in Druva inSync. In the next release, I would like to see additional features and functionalities that focus more on AI functionality, similar to what other vendors of...
 

Also Known As

Commvault Complete Data Protection, Commvault Backup & Recovery, Commvault HyperScale X, Metallic, ThreatWise
inSync
 

Overview

 

Sample Customers

Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company
TRC Companies, Inc., ANDRITZ, Inc., Allergan, Plc, ServiceNow, Live Nation, Shire, DHL, Leidos, NASA, UC Berkeley, Leica, Hatco Corporation, Flex, Enphase.
Find out what your peers are saying about Commvault Cloud vs. Druva inSync and other solutions. Updated: January 2026.
880,745 professionals have used our research since 2012.