2019-08-07T06:15:00Z
it_user434868 - PeerSpot reviewer
Senior Director of Delivery at a tech services company with 51-200 employees
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What needs improvement with Infrascale Platform?

Please share with the community what you think needs improvement with Infrascale Platform.

What are its weaknesses? What would you like to see changed in a future version?

7
PeerSpot user
7 Answers
NF
Business Development Manager at 360ST
Real User
2022-09-20T04:05:36Z
Sep 20, 2022

I think they could increase security. I would like to see more features for the section on the viruses and maybe another in reference to two-factor authentication.

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RS
Consultant at a tech services company with 5,001-10,000 employees
Consultant
Top 10Leaderboard
2021-11-16T22:04:00Z
Nov 16, 2021

There is room for improvement by making the interface a little more intuitive when navigating to recover flat files or an old server. I haven't pursued the training as much as I possibly should have, so I don't know what is available in that regard. But from my own experience, if there were more self-training available, such as videos, that would be helpful. In addition, there's always room for improvement with the dashboards. There's a lot of information on the dashboard and, while it is good at the moment, continuous improvement is always a good thing.

John Karagiannis - PeerSpot reviewer
Vice President of Technology at SolutionStart
Reseller
Top 10Leaderboard
2021-10-25T19:15:00Z
Oct 25, 2021

There could be some room for improvement in the on-premises hardware selection. It is hard for them to deploy a lot of different hardware options. Depending on footprint size and overall capabilities, that is where there could be some flexibility in some cases. However, it is not a deal-breaker.

Harry Vining - PeerSpot reviewer
Owner at Vtek Systems
Real User
Top 20
2021-09-13T21:39:00Z
Sep 13, 2021

I can't really think of anything that really needs to be improved from my perspective, because I only use the backup. Maybe someone who is using something else might have a different opinion on that. But for the online backup and recovery tool, I'm not going to say there's anything that needs improvement. They can always improve stuff. But from the top of my head, I can't think of anything. It does what it needs to do. That's it. It doesn't need to do anything more than what it does and nothing less than what it's doing. The Infrascale dashboard when it comes to centralized deployment and configuration is excellent. I have no problems with the solution. They could always make it better. They can always make the GUI a little bit nicer, the interface level a bit better. There's always room for improvement, but there's nothing on the top of my head that's saying, "Hey, this is what needs to be fixed." But, the programmers are probably working on their own things. So, there's always room for improvement.

Cheyenne Harden - PeerSpot reviewer
Owner at Cyber Protect
Reseller
Top 5Leaderboard
2021-06-29T08:17:00Z
Jun 29, 2021

The barrier to entry should be smaller. Their ICB (Infrascale Cloud Backup) requires a minimum of one terabyte and the IBDR (Infrascale Backup & Disaster Recovery) requires one terabyte. It would be better if they could do 500 gigabytes. I don't always want to purchase terabytes at a time, although those are different products than what we've been talking about.

Christopher Stucke - PeerSpot reviewer
IT Manager at a healthcare company with 51-200 employees
Real User
Top 10Leaderboard
2021-06-25T02:13:00Z
Jun 25, 2021

They set me up as a vendor, not as a client. So sometimes I end up in the wrong portal and I'm doing vendor things instead of client things, and I didn't realize that right away. Once I figured it out I just changed my favorites on my desktop to go to the client-side. It confused me for about three days, when I was setting it up and deploying it.

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GH
IT Support Engineer at gotech
Real User
2019-08-07T06:15:00Z
Aug 7, 2019

I would like to be able to limit the bandwidth in cases, for example, where we are uploading the backup. I may want to set it to a maximum of 128kb in the application itself. I would also like to be able to move from one licensed product to another, and not have to purchase a new license if we want to use additional features. For example, if I wanted to move to the virtual appliance backup and the DR sites, it should be not a new product, but rather something that I can upgrade to and only pay an upgrade fee. A version for Linux would be an improvement, as we have some users with CentOS and Ubuntu for which we cannot do backups.

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Todd Brandt - PeerSpot reviewer
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Sep 14, 2021
Hi peers, I work as the president of a tech consulting company with 51-200 employees.  We are researching backup and recovery software. I am looking for more information regarding Infrascale and other options that provide: DRaaS + Failover for Windows Linux (SUSE) virtuals running in VMware/Hyper-V. Thanks! I appreciate your help.
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LT
Sr. Manager Large Accounts at a tech services company with 11-50 employees
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Rahul-Ranjan - PeerSpot reviewer
System Administrator at a tech services company with 1,001-5,000 employees
Apr 13, 2020
You can check the Veeam backup solution. It's a very useful product. It has an easy deployment & use.
Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot (formerly IT Central Station)
Sep 20, 2022
Hi Everyone, What do you like most about Infrascale Platform? Thanks for sharing your thoughts with the community!
2 out of 7 answers
GH
IT Support Engineer at gotech
Aug 7, 2019
The most valuable feature of this solution is that it is simple to use.
Christopher Stucke - PeerSpot reviewer
IT Manager at a healthcare company with 51-200 employees
Jun 25, 2021
Its Critical Server Insurance feature for protecting physical and virtual servers, including Windows, Linux, VMware, and Hyper-V is mandatory for me and it makes me happy. If I had a backup solution that didn't do that, it would not be a backup solution and would not be any good.
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