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Infrascale Backup & Disaster Recovery vs Veeam Data Cloud for Microsoft 365 comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on May 11, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.5
<p>Infrascale Backup &amp; Disaster Recovery provides cost-effective, efficient protection with faster restoration, minimizing downtime and enhancing profitability for businesses.</p>
Sentiment score
6.8
Businesses find Veeam Data Cloud for Microsoft 365 crucial for preventing data loss and downtime, enhancing efficiency despite uncalculated ROI.
For Office 365, Microsoft has already done a good job securing their own data center, so additional backup is basically just getting another copy for on-prem safety.
Veeam is a good investment in general.
 

Customer Service

Sentiment score
7.1
<p>Infrascale Backup &amp; Disaster Recovery excels in customer service with responsive support, technical expertise, and proactive communication improvements.</p>
Sentiment score
7.4
Veeam Data Cloud for Microsoft 365 offers responsive and proficient support with high satisfaction, but complex requests could improve.
Their average mean time to resolve open tickets is an hour.
The most valuable aspects of Infrascale’s support for my company are the turnaround time and the resolution time.
The right expertise, a timely response, and being able to get to the right person to help you resolve the problem are very important.
I find Veeam's customer service and support to be excellent, rating them ten out of ten.
My customers have reported that when they open a ticket, even complex issues get resolved swiftly with a remote session.
 

Scalability Issues

Sentiment score
5.8
<p>Infrascale Backup &amp; Disaster Recovery offers scalable solutions from small to large enterprises, with occasional upgrade needs for optimal performance.</p>
Sentiment score
7.4
Veeam Data Cloud for Microsoft 365 offers scalable, flexible cloud solutions enabling effortless user and storage expansion with minimal management.
One person can manage hundreds and hundreds of endpoints without any issues.
It is infinity in the sense that everything is hosted by Microsoft, making it literally infinite.
Veeam Backup is quite scalable.
 

Stability Issues

Sentiment score
7.4
Users find Infrascale Backup reliable, with resolved performance issues and minor challenges in software backup and local caching.
Sentiment score
8.1
Users praised Veeam Data Cloud for Microsoft 365's stability and reliability, noting minor bugs but overall high satisfaction.
I would rate the stability a ten out of ten.
There was a recent announcement in terms of moving Infrascale to the cloud, which makes it easier for the customer in terms of usability.
I have not faced any issues impacting my operations or my customers' operations.
 

Room For Improvement

<p>Infrascale Backup &amp; Disaster Recovery needs enhanced performance, flexibility, and support while addressing import delays and improving tech support.</p>
Veeam Data Cloud for Microsoft 365 needs improvements in backup features, user interface, pricing, scalability, and support services.
Many customers do not rely on just one cloud provider and want to work with multiple clouds.
When the product works, there is really nothing to fix, but they can allow different types of backups, such as differential or incremental backups.
One area that needs improvement is the pricing of Veeam Backup, as it can be expensive at twenty-eight dollars per user for one year.
Veeam Data Cloud for Microsoft 365 can be improved by making it more affordable.
If one administrator wants to delete something in 365, another admin must approve it.
 

Setup Cost

Infrascale offers a dynamic pricing model based on data volume, with fair licensing but room for improved list prices.
Veeam Data Cloud for Microsoft 365 is reasonably priced per user, comparably competitive, with flexible annual or monthly subscriptions.
We recently renewed one of our agreements with them, and even though we were going to renew anyway, they added more margin in terms of a discount for us for renewing early.
To someone considering Infrascale but is concerned about the price, I would say that they should get Infrascale's service no matter what it costs because any downtime or any loss of data is substantially worse than any cost for backup.
The per-terabyte pricing is very competitive compared to the others.
Transitioning to a cloud solution was not cost-effective for us.
 

Valuable Features

<p>Infrascale Backup &amp; Disaster Recovery offers user-friendly management, rapid recovery, versatile infrastructure support, and excellent backup speeds with responsive support.</p>
Veeam Data Cloud for Microsoft 365 offers easy item-level recovery, strong integration, security, and supports eDiscovery for businesses.
What I like the most about it is that backups and restores are simple, straightforward, and clean.
Performing backup and recovery can be done very intuitively with the solution and the interface that is part of the solution.
The most valuable features of Veeam Backup for Microsoft 365 are its intuitive interface, ease of use, and unlimited capacity for backup and restore.
I have utilized the granular recovery options for recovery mailbox and OneDrive.
 

Categories and Ranking

Infrascale Backup & Disaste...
Ranking in Cloud Backup
51st
Ranking in SaaS Backup
44th
Average Rating
9.2
Reviews Sentiment
6.8
Number of Reviews
16
Ranking in other categories
Backup and Recovery (64th), Disaster Recovery as a Service (9th), Disaster Recovery (DR) Software (33rd)
Veeam Data Cloud for Micros...
Ranking in Cloud Backup
5th
Ranking in SaaS Backup
1st
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
70
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Cloud Backup category, the mindshare of Infrascale Backup & Disaster Recovery is 0.5%, up from 0.3% compared to the previous year. The mindshare of Veeam Data Cloud for Microsoft 365 is 4.9%, down from 6.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup
 

Featured Reviews

Harry Vining - PeerSpot reviewer
The overall ease of use and ease of management using the dashboard is excellent
I can't really think of anything that really needs to be improved from my perspective, because I only use the backup. Maybe someone who is using something else might have a different opinion on that. But for the online backup and recovery tool, I'm not going to say there's anything that needs improvement. They can always improve stuff. But from the top of my head, I can't think of anything. It does what it needs to do. That's it. It doesn't need to do anything more than what it does and nothing less than what it's doing. The Infrascale dashboard when it comes to centralized deployment and configuration is excellent. I have no problems with the solution. They could always make it better. They can always make the GUI a little bit nicer, the interface level a bit better. There's always room for improvement, but there's nothing on the top of my head that's saying, "Hey, this is what needs to be fixed." But, the programmers are probably working on their own things. So, there's always room for improvement.
Chong Khing  Lee - PeerSpot reviewer
Backup and recovery options integrate smoothly while affordability remains a challenge
My relationship with Veeam is that I am a reseller and system integrator. The support for both cloud-based and on-premises infrastructure from Veeam Data Cloud for Microsoft 365 impacts my data protection strategy because that's the reason we are using Veeam. Veeam is a platform that supports both on-prem and cloud. It's a single pane of glass that we can support both, which is one of the good reasons we are using Veeam. The key benefits my organization has experienced with Veeam's integration of SharePoint, OneDrive, Exchange, and Teams within its data protection framework are that single licensing is one of the things customers prefer to use because it's very easy for them to manage. I would rate Veeam Data Cloud for Microsoft 365 overall an eight on a scale from 1 to 10.
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Top Industries

By visitors reading reviews
Healthcare Company
14%
Computer Software Company
13%
Performing Arts
12%
Financial Services Firm
8%
Computer Software Company
17%
Comms Service Provider
7%
Manufacturing Company
7%
Retailer
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Infrascale Platform?
I appreciate their pricing. We went for this solution for its pricing. If a colleague at another organization is considering Infrascale Backup &amp; Disaster Recovery but is concerned about the pri...
What needs improvement with Infrascale Platform?
Infrascale Backup &amp; Disaster Recovery could improve in the area of documentation, which they are continuously working on. This is an ongoing process that should continue as documentation can al...
What is your primary use case for Infrascale Platform?
I have been using Infrascale Backup &amp; Disaster Recovery since 2016, which is approximately six to seven years. During this time, we transitioned from other solutions to fully adopt Infrascale's...
How does AvePoint Cloud Backup compare with Veeam Backup for Office 365?
AvePoint Cloud Backup for MS Office 365 is a SaaS backup whose features include secure storage and unlimited and automated backups. The storage is saved in AvePoint’s Azure storage or it can also b...
What do you like most about Veeam Backup for Office 365?
The tool is easy to use and straightforward regarding restoration and creating backups. It's user-friendly, providing results and sending alerts when something goes wrong.
What is your experience regarding pricing and costs for Veeam Backup for Office 365?
The pricing for Veeam Backup is fair for our infrastructure when used solely for backup, yet transitioning to a cloud solution was not cost-effective for us.
 

Also Known As

Infrascale Platform
Veeam Backup for Office 365, Veeam Backup for Microsoft Office 365
 

Overview

 

Sample Customers

MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies
Information Not Available
Find out what your peers are saying about Infrascale Backup & Disaster Recovery vs. Veeam Data Cloud for Microsoft 365 and other solutions. Updated: July 2025.
863,901 professionals have used our research since 2012.