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Druva Phoenix vs Druva inSync comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Druva inSync
Ranking in Cloud Backup
23rd
Ranking in SaaS Backup
7th
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
19
Ranking in other categories
No ranking in other categories
Druva Phoenix
Ranking in Cloud Backup
33rd
Ranking in SaaS Backup
13th
Average Rating
8.6
Reviews Sentiment
6.1
Number of Reviews
9
Ranking in other categories
Disaster Recovery as a Service (8th), Disaster Recovery (DR) Software (23rd)
 

Mindshare comparison

As of January 2026, in the SaaS Backup category, the mindshare of Druva inSync is 3.3%, down from 4.8% compared to the previous year. The mindshare of Druva Phoenix is 1.6%, up from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
SaaS Backup Market Share Distribution
ProductMarket Share (%)
Druva inSync3.3%
Druva Phoenix1.6%
Other95.1%
SaaS Backup
 

Featured Reviews

ZubeenAhmad - PeerSpot reviewer
Sales Support at Murdoch Webster
Has reduced manual efforts through automation and simplifies data protection across cloud platforms
We collect reviews for software products. After visiting our site and downloading reports on Acronis and Druva inSync, I would like to know if you are working with those products The best features of Druva inSync from my perspective are what attract customers to the product. I appreciate the good…
Rupesh Verma - PeerSpot reviewer
Founder, Owner at Xdev Studios
Cloud backups have strengthened ransomware protection and improved long-term data retention
While Druva Phoenix is a good solution for a cloud-to-cloud environment, such as moving from AWS to another AWS, I see complexity when a customer wants to move from a physical environment or a physical VM backup to Druva cloud. Even if that happens, it takes a fairly longer time. The first backup is long because it is physical to cloud. Typically, Druva handles this requirement by providing a small accelerator box at a customer's location. That accelerator box would first do the backup and then at the backend would keep backing up on the cloud, but that still is, in my suggestion, a staging solution and not a performance improver. Regarding the technical support of Druva, they are responsive. Since this is a solution and a backup software, most of the solution is partner-dependent. When I approach Druva, it is only for some really technical code enhancement, etc. They were very much responsive a few years back, but in the last one or two years, I believe the responsiveness has gone down. When they were young and agile, I could go to them for multiple R&D and they were very prompt in doing those R&D and adding features. But now obviously they have grown and R&D and enhancements are not that easy.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We get control over authentication policies and create an agentless backup by generating a token for that."
"Druva is offered as a service so that we can access it from any enterprise-based browser or URL. We also have a single sign-on, which allows me to log in securely. Hence, I can easily access the system, configure it, perform day-to-day monitoring tasks, and check for any issues or configurations needed. Overall, it's a simple and easy-to-use tool with a high-speed and straightforward interface for management."
"It's incredibly fast."
"It is simple to implement and use. It's very flexible."
"One of the most valuable features is it is available on the cloud, so I do not need to make a firewall. Second, the backup speed is outstanding. The third thing is that the section policy is very good and gives you a lot of flexibility and granularity regarding what you need to back up."
"The way they handle the backups is pretty good."
"The recovery aspect of the solution is its most valuable feature."
"It has a straightforward installation."
"Druva Phoenix is easy to use and easy to start with."
"I would definitively say that we have been able to make our people more productive by at least 30%."
"I found the cost-effectiveness of Druva Phoenix to be its most valuable feature, especially when compared to on-premises backup solutions."
"Once you set it up and you tell it exactly what needs to be backed up, you literally forget about it. It sends you emails and notifications of the current status of the jobs."
"One of the best features in Druva Phoenix for me personally is that it is an air-gapped environment, where you can keep cloud backup on a separate air-gapped environment and save from any kind of ransomware attack, and it is a ransomware safer environment because a customer gets a separate environment."
"It's patch-based, so you don't have to bother about the backup server or the repository."
"The most valuable features of Druva Phoenix are the simple portal to log in and flexibility."
"The initial setup was very straightforward."
 

Cons

"The speed could be better."
"The backup time is very poor. The backup runs continuously. It goes on from morning till night. The system performance also becomes very poor when Druva inSync is running."
"This solution would benefit from the inclusion of an on-premise backup feature, as currently, they are offering everything in the cloud."
"I have faced some challenges with these integrations."
"The current procedure for data encryption is not as straightforward"
"The support team generally needs to be more proactive with technical and general suggestions."
"The user quota is an area that needs to be improved."
"The user quota is an area that needs to be improved."
"There is room for improvement in the reporting aspect of Druva Phoenix."
"Druva Phoenix should include a few reporting features that it doesn't provide currently."
"They were able to give us a very reasonable price considering we were non-for-profit organizations, however, there is always room for improvement on that cost."
"They were very much responsive a few years back, but in the last one or two years, I believe the responsiveness has gone down."
"Druva Phoenix is optimized to work with x86 platforms, making it unsuitable for backing up non-x86 architectures like AIX. The solution is primarily designed for physical Linux and Windows systems based on the x86 architecture, as well as virtualized Windows and Linux environments. However, if you have an AIX system, it cannot be deployed in the cloud, and therefore, backing it up in the cloud is not a concern."
"The ransomware features are limited in Druva. There's a lot of improvement needed. It should extend to Nutanix and Hyper-V. It should extend to Azure as well."
"The product's pricing needs to be improved."
 

Pricing and Cost Advice

"The pricing is good."
"The price is quite good, It's approximately $4000.00 per user for one year."
"Once you decide to go with this product the cost can be worked out with the vendor."
"I would rate the pricing a seven out of ten, with one being very cheap and ten being very expensive."
"The pricing is thirty-five dollars per year or three dollars per month per user."
"Out of all the solutions we evaluated, Druva inSync was the most affordable."
"It's approximately $4000.00 per user for one year."
"The pricing of Druva inSync is very high as compared to other cloud backup solutions."
"Druva Phoenix's pricing is based on the service provided, and it's reasonable. The cost of the service will depend on the size of your data and the number of virtual machines being backed up. However, the pricing structure is straightforward and easy to understand."
"It's very costly. Normal people wouldn't understand how their credits are calculated. It's pretty complex."
"We’ve had experience with the data center for a while and we have had solutions that were able to support older versions of the operating systems that we needed. I would like for Druva to support it as well."
"I assume clients use Druva Phoenix because it is cheaper than other products."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Manufacturing Company
8%
Comms Service Provider
7%
Educational Organization
6%
Computer Software Company
15%
Manufacturing Company
11%
Financial Services Firm
7%
Legal Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise4
Large Enterprise3
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise3
Large Enterprise2
 

Questions from the Community

What do you like most about Druva inSync?
Druva is offered as a service so that we can access it from any enterprise-based browser or URL. We also have a single sign-on, which allows me to log in securely. Hence, I can easily access the sy...
What is your experience regarding pricing and costs for Druva inSync?
From my perspective, Druva inSync is reasonably priced. I am quite satisfied with the licensing cost.
What needs improvement with Druva inSync?
There is room for improvement in Druva inSync. In the next release, I would like to see additional features and functionalities that focus more on AI functionality, similar to what other vendors of...
What needs improvement with Druva Phoenix?
Druva Phoenix could be improved if they provided bare metal recovery for physical servers, which would be beneficial for server deployment.
What is your primary use case for Druva Phoenix?
The typical use case for Druva Phoenix depends on multiple workloads. If a customer wants a simple solution where we can manage the entire workload, or they want to back up with agent plus backup, ...
What advice do you have for others considering Druva Phoenix?
The pricing is slightly higher than other vendors. However, when considering features and security, Druva Phoenix is the best solution. If you understand the technology, Druva Phoenix is an excelle...
 

Also Known As

inSync
CloudRanger
 

Overview

 

Sample Customers

TRC Companies, Inc., ANDRITZ, Inc., Allergan, Plc, ServiceNow, Live Nation, Shire, DHL, Leidos, NASA, UC Berkeley, Leica, Hatco Corporation, Flex, Enphase.
TRC Companies, Family Health Network, GulfMark Offshore, Pall Corporation
Find out what your peers are saying about Druva Phoenix vs. Druva inSync and other solutions. Updated: January 2026.
880,255 professionals have used our research since 2012.