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DocuShare vs OpenText Content Manager vs SharePoint comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

As of April 2026, in the Enterprise Content Management category, the mindshare of DocuShare is 1.0%, up from 0.5% compared to the previous year. The mindshare of OpenText Content Manager is 4.3%, up from 4.3% compared to the previous year. The mindshare of SharePoint is 11.6%, down from 16.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Content Management Mindshare Distribution
ProductMindshare (%)
SharePoint11.6%
OpenText Content Manager4.3%
DocuShare1.0%
Other83.1%
Enterprise Content Management
 

Featured Reviews

RW
Software Analyst at Altron
The new releases incorporate significant advancements in artificial intelligence, machine learning, and language processing capabilities
Version control interface is very good. The new releases of DocuShare incorporate significant advancements in artificial intelligence, machine learning, and language processing capabilities. For instance, when you upload a document into DocuShare, you no longer need to set up templates to identify and extract important fields. The system automatically reads the document and identifies key information. For example, in a contract document between two entities, it can recognize the contract start date, end date, reference number, and other relevant details without manual intervention. This automated process streamlines document management. You should know your requirements and understand your environment, as well as the goals you want to achieve. Try out the demo first to see if it fits your needs and objectives before making a decision. Overall, I rate the solution a seven out of ten.
Maurice Riverso - PeerSpot reviewer
Records Management Officer at ANZPAA
Our our official repository and it has disposal management and retention management
The security architecture is the only problem as it's a little bit complex and too torturous at times. So it could be improved a little bit, but it is regarded as a very good system in Australia. It's probably overly subscribed. Also, what's missing is what people would like, which is basically online collaboration. That's a problem. But it has so many other things to offer that SharePoint, I'm sure, will not have. So, that will be an interesting issue to come up. It's not very good at providing stable and robust add-ins to Microsoft. That's a bit of a problem with Content Manager. They're kind of very volatile. So, that's been definitely something that could be improved.
reviewer2811600 - PeerSpot reviewer
SDE 1 at a educational organization with 501-1,000 employees
Centralized document governance has boosted collaboration and made knowledge sharing structured
SharePoint is a powerful platform, but there are a few areas where I think it could be improved, such as user experience. For new users, the interface and navigation can feel quite complex, specifically when working with multiple sites and document libraries. Another improvement would be search functionalities. While it is good sometimes, it does not always return the most relevant result unless a document is very well-structured and tagged. Also, initial setup and customizations can be time-consuming and may require technical expertise, specifically when configuring workflows or permissions. From a modern development perspective, tighter and more seamless integrations with tools including Power Automate and better support for custom backend integrations through APIs could make it more efficient. Overall, simplifying usability and enhancing search and integration capability would make SharePoint even stronger. One additional area I would appreciate improvement would be performance and responsiveness, especially when dealing with a large document library. Sometimes loading or navigating through large datasets can feel quite slow. Another aspect is permissions management. While it is very powerful, it can become complex to manage at scale, specifically when there are multiple levels of access across teams and projects. Improving developer experience would also be beneficial. Making customization, API integrations, and extensions more straightforward would help teams, especially backend developers, leverage SharePoint more efficiently.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The software development kit can be customized."
"Most of our customers experienced a stellar improvement in productivity, as documents are now centralized and user access levels are deployed to prevent users from opening and downloading confidential information."
"Most of our customers experienced a stellar improvement in productivity, as documents are now centralized and user access levels are deployed to prevent users from opening and downloading confidential information."
"Features such as the search engine, workflows and customization are valuable to us."
"For one implementation, the full-text indexing of PDF documents and associated search were the most valuable features."
"It has a robust search but has often been difficult for people to learn."
"The product allows us to run our Notice of Destructions seamlessly and produces our annual folders with ease."
"For a records management system, Content Manager is a really good system."
"This is a wonderful product with many options."
"Eliminated the need for paper records."
"An advantage is integration with your IP directory."
"My advice to others is that they cannot go wrong with the solution."
"We like how the solution allows us to have retention of records and workflows, as well as its fire plan."
"The most valuable feature of the solution is file sharing or information sharing."
"Being able to drop all the cloud service subscriptions saves a lot: the amount depends on how many of those services can be replaced."
"It is well supported by Microsoft."
"There is not just one valuable feature; it is all of them working together."
"We use this solution as central repository for all the corporate information systems."
"For a medium to large scale business, it is excellent."
"​Combined reports and data with timeline tracking."
"The initial setup is easy."
 

Cons

"The user interface could be improved."
"Technical Support is nonexistent if your licenses have gone beyond the one-year support program."
"Technical Support is nonexistent if your licenses have gone beyond the one-year support program."
"Reports and integration with third-party applications can be improved."
"Support could be enhanced. The first line of support consists of individuals who lack experience with some key aspects. When you create a support ticket, the time to resolve the issue may be prolonged because the first person may not understand the system or the solution."
"It's not very good at providing stable and robust add-ins to Microsoft."
"Microsoft Office disabling the HPE Records Manager integration is an issue."
"Due to very limited use in the industry, vendor and contract support are hard to find."
"Technical support is very frustrating. It is difficult to get a good response from HPE and even more difficult to find anyone that can really help us with the product."
"It has extensive configuration restrictions for administrators and file extension limitations. Clunky in look and feel."
"Pricing is an issue, as it is too expensive."
"OpenText Content Manager needs to improve its user interface. Its installation process is difficult and can be made easier."
"In general, it is a good product, but it has limited support and too much expertise required."
"Administration is still very complex."
"SharePoint Online could improve the user interface and when modifying any of the user interfaces can be challenging. Additionally, there are challenges with the detail in the analytics user interface and the overall customization could improve."
"The product must provide more automation."
"For the most part, the tool is useable, but there are many end users who still find it difficult overall."
"The workflow engine, MS Workflow Manager, is still in Version 1.0 and the future Microsoft strategy for this product is unclear."
"The user interface should improve. It is still a bit clunky for the new user to navigate around."
"I would love to see a more robust workflow."
 

Pricing and Cost Advice

Information not available
"The fees incurred are for the licensing and maintenance."
"The solution's licensing cost depends on the customer domain. Though its costs are high, the product is worth the money. You have to pay a one-time cost and support costs."
"I rate the product price an eight or nine on a scale of one to ten, where one is cheap and ten is expensive. The solution is expensive."
"I would suggest that you do a thorough evaluation of all competing products and look for support for these products in your local area."
"The licensing model for SharePoint Online is based on per user, and it is monthly. The price of the solution overall is good."
"The pricing is competitive."
"It is very expensive.​"
"As usual, Microsoft’s licensing structures don’t really seem to fit the needs of their products. This leads to always paying for a project you will never use fully or always be adding to."
"The solution's pricing is relatively expensive because it's bundled with other products."
"The product is reasonably priced."
"SharePoint is included with our Microsoft license."
"The cost is expensive, but worthwhile."
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Comparison Review

it_user8925 - PeerSpot reviewer
Developer with 51-200 employees
Aug 23, 2013
Jive vs Sharepoint vs Drupal Commons
At Mediacurrent we often get requests to compare Drupal to other platforms used for intranet sites and social business platforms (like https://dev.twitter.com/ for example). This is often referred to as “Social Business Software”, which has grown in popularity in recent years. I decided to do a…
 

Top Industries

By visitors reading reviews
No data available
Government
12%
Financial Services Firm
8%
Manufacturing Company
7%
University
6%
Government
11%
Financial Services Firm
8%
Manufacturing Company
8%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise6
Large Enterprise8
By reviewers
Company SizeCount
Small Business80
Midsize Enterprise39
Large Enterprise81
 

Questions from the Community

What needs improvement with DocuShare?
The user interface could be improved.
What is your primary use case for DocuShare?
We use the solution for electronic document filing.
What advice do you have for others considering DocuShare?
Version control interface is very good. The new releases of DocuShare incorporate significant advancements in artific...
What do you like most about Micro Focus Content Manager?
An advantage is integration with your IP directory.
What is your experience regarding pricing and costs for Micro Focus Content Manager?
Pricing is a disadvantage as it is very expensive, especially in this market.
What needs improvement with Micro Focus Content Manager?
Pricing is an issue, as it is too expensive. Support and services need to be more user-friendly. The support has been...
What is your experience regarding pricing and costs for SharePoint?
I do not know the difference between the prices of the two solutions; I did not work on this project.
What needs improvement with SharePoint?
It is not really better; we use the same solution as before with Google Drive and the Google App solution. Sometimes ...
What is your primary use case for SharePoint?
I create a data warehouse and establish a link between different applications. For data exchange, the vendor is Oracle.
 

Also Known As

No data available
Micro Focus Content Manager, HPE Records Manager, HPE Content Manager
SharePoint 2007, SharePoint 2010
 

Overview

 

Sample Customers

Lincoln Public Schools, West Orange School District, Tulane University, Niagara Catholic School District, Arig, Co-operative Financial Services, Mizuho Capital Markets Corporation, Volksbank Romania and Iron Mountain, Hammersmith Hospital, Holman Insurance Brokers Ltd., Kaiser Permanente, Convergys Inc., Honeywell, Universal Pictures, McGraw Hill Construction Information Group
Missouri State Courts
Toyota, Aeroports de Paris, ASBBank Ltd., Barking, Havering and Redbridge University Hospitals, CambridgeshireConstabulary, D&M Group, NPL Construction Company, and The Regional Municipality of Niagara.
Find out what your peers are saying about Microsoft, IBM, Adobe and others in Enterprise Content Management. Updated: March 2026.
885,444 professionals have used our research since 2012.