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Alfresco vs DocuShare comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Alfresco
Ranking in Enterprise Content Management
4th
Average Rating
7.4
Reviews Sentiment
6.1
Number of Reviews
19
Ranking in other categories
Document Management Software (1st)
DocuShare
Ranking in Enterprise Content Management
28th
Average Rating
7.6
Reviews Sentiment
7.3
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Enterprise Content Management category, the mindshare of Alfresco is 5.7%, down from 8.7% compared to the previous year. The mindshare of DocuShare is 1.3%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Content Management Mindshare Distribution
ProductMindshare (%)
Alfresco5.7%
DocuShare1.3%
Other93.0%
Enterprise Content Management
 

Featured Reviews

Albano Garcia - PeerSpot reviewer
Director at a tech vendor with 10,001+ employees
Centralized document management has boosted search efficiency and supports secure collaboration
The best features Alfresco offers in my experience include the intelligent search, because sometimes you need to find a document, and this solution provides a full-text search across different document types and formats, which is perhaps the most remarkable feature, along with version control. The solution tracks all the changes of the documents and prevents accidental overrides or other issues. The intelligent search has made my work easier because you can just put a word. Perhaps you are thinking of finding something related to a client or a specific MSA agreement, and with one or two words, the intelligent search proposes all the documents that include this word, facilitating finding the information very easily and very quickly. This is the most important feature for us.
RW
Software Analyst at Altron
The new releases incorporate significant advancements in artificial intelligence, machine learning, and language processing capabilities
Version control interface is very good. The new releases of DocuShare incorporate significant advancements in artificial intelligence, machine learning, and language processing capabilities. For instance, when you upload a document into DocuShare, you no longer need to set up templates to identify and extract important fields. The system automatically reads the document and identifies key information. For example, in a contract document between two entities, it can recognize the contract start date, end date, reference number, and other relevant details without manual intervention. This automated process streamlines document management. You should know your requirements and understand your environment, as well as the goals you want to achieve. Try out the demo first to see if it fits your needs and objectives before making a decision. Overall, I rate the solution a seven out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I like the ease of use, sections, and calendar."
"The initial setup was straightforward, because Alfresco also provides a stack installer that includes the required supporting software."
"If you are looking for a product which has all the common functionalities such as document and media management, record management, workflows, document indexing and searching, then in that case, Alfresco is the platform that you need."
"The most valuable feature is the flexibility of the searching elements of the metadata."
"The digitalization of workflow, forms, operations, and business processes is also significant."
"Alfresco positively impacted my organization by enabling the ability to store hundreds of thousands of documents, helping my team save time and reduce errors, enabling users to find exactly what documents they were looking for in a timely fashion, as well as to export to patients and healthcare members what they needed to do for Medicaid, Medicare, or any other secondary insurance, including the documents they needed to fill out as well as prescriptions."
"Alfresco's technical support is very fast and professional."
"Alfresco has positively impacted my organization by providing consistent use and the ability to utilize the system when needed to research zoning compliance records."
"Most of our customers experienced a stellar improvement in productivity, as documents are now centralized and user access levels are deployed to prevent users from opening and downloading confidential information."
"For one implementation, the full-text indexing of PDF documents and associated search were the most valuable features."
"Features such as the search engine, workflows and customization are valuable to us."
"The software development kit can be customized."
 

Cons

"Alfresco has a very steep learning curve, and unfortunately, during the learning process, it's very easy to make errors, which often are unforgiving."
"Currently, documents in Alfresco are stored on a file server, which, while good for performance, is a security risk."
"Technical Support: Average, this might be because I am quite experienced and the questions I have might be difficult to find an answer to quickly as I have probably already exhausted most solution possibilities before I contact support."
"The areas where Alfresco can be improved include perhaps the interface, which is not very modern, as you can find other solutions with a more attractive design."
"Metadata, auto class, disposition log, and legal hold."
"I think the presentation layer could be improved - currently, it's too complex, and there are too many features cluttered all over the screen."
"Alfresco can be improved as the roadmap went a little stagnant for the past few years, so there had not been any new development, and coming out with a new roadmap with new features and executing and delivering on those new features would be an improvement."
"If you don't have proper governance, things can go wrong. You have to make rules, such as one folder should not have more than 5,000 subfolders or children."
"Technical Support is nonexistent if your licenses have gone beyond the one-year support program."
"Reports and integration with third-party applications can be improved."
"The user interface could be improved."
 

Pricing and Cost Advice

"The license for Alfresco is expensive - not the maximum, but close. There are also extra costs once you start building integrations, as implementation seems to be very costly."
"If you buy Alfresco through a partner, there is usually a OEM licensing option."
"There are costs for any upgrade or additional functions."
"It is cheaper compared to head-to-head competitors."
Information not available
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Top Industries

By visitors reading reviews
Comms Service Provider
11%
Financial Services Firm
11%
Outsourcing Company
8%
Manufacturing Company
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise2
Large Enterprise13
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Alfresco?
Pricing, setup costs, and licensing are interesting aspects of Alfresco for our organization. We do not rely solely on licensing as it is based on a billing model rather than just licensing. Since ...
What needs improvement with Alfresco?
Alfresco could be improved in terms of maintenance and could have a simpler architecture regarding search functionality. If I change the metadata, I have to perform re-indexing of all the content f...
What is your primary use case for Alfresco?
My main use case for Alfresco is as a content management system at an enterprise level. A specific example of how I use Alfresco as an enterprise level content management system is for sharing docu...
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Overview

 

Sample Customers

Over 1,300 companies from 180 different countries. Including EuroStar, Saks Fifth Avenue, NASA Langley Research Center, and KLM.
Lincoln Public Schools, West Orange School District, Tulane University, Niagara Catholic School District, Arig, Co-operative Financial Services, Mizuho Capital Markets Corporation, Volksbank Romania and Iron Mountain, Hammersmith Hospital, Holman Insurance Brokers Ltd., Kaiser Permanente, Convergys Inc., Honeywell, Universal Pictures, McGraw Hill Construction Information Group
Find out what your peers are saying about Alfresco vs. DocuShare and other solutions. Updated: November 2026.
920,929 professionals have used our research since 2012.