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Dayforce HCM vs SAP SuccessFactors HCM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 22, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dayforce HCM
Ranking in Cloud HCM
10th
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
15
Ranking in other categories
Talent Management (16th), Talent Intelligence (2nd)
SAP SuccessFactors HCM
Ranking in Cloud HCM
7th
Average Rating
8.4
Reviews Sentiment
4.3
Number of Reviews
6
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Cloud HCM category, the mindshare of Dayforce HCM is 2.4%, down from 3.3% compared to the previous year. The mindshare of SAP SuccessFactors HCM is 1.2%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud HCM Mindshare Distribution
ProductMindshare (%)
SAP SuccessFactors HCM1.2%
Dayforce HCM2.4%
Other96.4%
Cloud HCM
 

Featured Reviews

TracyBritan - PeerSpot reviewer
Manager, Learning & Development at Ampersand
Frustrating support and difficult customization prevent optimal use of learning system
Customizing the home screen was difficult; I could not remove certain tabs that were irrelevant to our users. The search functionality is poor as there's no way for administrators to tag keywords to training courses, making it hard for people to find content. Additionally, there is no way to send a direct link to training if someone asks about it. The reporting is subpar; you can only report by course and not by person unless you go into specific Dayforce reports, which do not match the fields in the learning module. The support is also terrible, with slow response times and a lack of useful knowledge-based articles.
Stuti Ghosh - PeerSpot reviewer
VP – Skills Architecture And Management at Standard Chartered Bank
Unified talent workflows have streamlined performance reviews and continuous feedback
Based on my experience with SAP SuccessFactors HCM, there are a lot of improvements needed. They are improving definitely, but SAP SuccessFactors HCM needs a lot more integrated flow of data and information across different modules because it is sitting in a lot of places. The biggest improvement is that SAP SuccessFactors HCM is very plain and vanilla and is not very engaging in terms of UI/UX. From a UI/UX perspective, it is not very intuitive. You need to know where to go and navigate and what information is sitting there. Therefore, we have to do a lot of change management education, a lot of guidance work, and a lot of change management to get higher adoption and engagement on the platform. Something that would be really intuitive could fit better with the flow.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I have not encountered many bugs, and in the rare instances where problems occurred, Ceridian Dayforce HCM promptly fixed them. Stability-wise, I rate the solution a nine out of ten."
"Configuring your HR policies and rules is straightforward."
"Ceridian Dayforce HCM is a stable product."
"It has created efficiencies in HR and Payroll by eliminating double entry into two systems, implementing a time clock feature for hourly employees, and by having a downloadable general ledger (G/L) constructing journal entering for payroll."
"Great time and attendance payroll and benefits administration which has improved our efficiency."
"Our employee benefits enrollment is managed through Ceridian Dayforce, which makes for a limited manual process."
"Employees like being able to see what entitlements/balances that they have for their time away."
"Reporting I can pull anything out of Dayforce."
"The employee experience management tools have had a very positive impact on employee satisfaction and well-being within our organization."
"Using SAP SuccessFactors HCM analytics and insights helps my customers in data-driven decision-making."
"Regarding how SAP SuccessFactors HCM has helped my organization, we have timelines that work with the platform in terms of when we set up our goals and record them, performance reviews, check-ins, and everything work seamlessly."
"The feature I appreciate the most about this solution is the integration with SAP S/4HANA system."
"The SAP SuccessFactors HCM tool is a fantastic platform to work with, offering end-to-end employee lifecycle coverage."
"SAP SuccessFactors HCM has positively impacted my customer's environment by ensuring they are digital; we promote using DocuSign for document signing and ensuring effective onboarding, and post-implementation we provide hyper-care and digital adoption reports after six months or a year to show how much more paperless and workflow-enabled their organization has become after SAP SuccessFactors HCM implementation."
 

Cons

"The product they sell you is not the end product. Many things are presented as though they will be included with the system but then require costly upgrades."
"The solution's initial setup was difficult. Also, the solution's initial deployment took around six months."
"The solution has a lot of glitches."
"Management and reporting of the GL costing could be improved."
"Customizing the home screen was difficult; I could not remove certain tabs that were irrelevant to our users."
"An area for improvement could be a little more testing before implementing hotfixes to make sure they do not interfere with any active customized products."
"I would like to see more built-in forms, like government issued forms (T2200). This would save a lot of time during the year-end process."
"One area to be improved is the solution's reporting function, which can be cumbersome."
"The reporting part is quite weak in SAP SuccessFactors HCM because the drill-down capabilities are not what a customer wants compared to what it offers."
"Based on my experience with SAP SuccessFactors HCM, there are a lot of improvements needed."
"The pricing of the solution is very high concerning pricing, setup cost, and licensing of this tool."
"It is very difficult to purchase SAP SuccessFactors HCM over here for smaller or medium-sized organizations, mainly because of the price."
"The main area for improvement would be implementing a better pricing model. It is expensive, and with people discussing Workday more frequently, SAP needs to compete by becoming more free-flowing and dynamic compared to traditional SAP systems."
"The SAP SuccessFactors HCM has room for improvement in terms of product development nimbleness. Additionally, the speed of the application platform occasionally reduces, primarily due to data center related issues."
 

Pricing and Cost Advice

"The XOXO program associated with Dayforce allows you to earn credits towards registration and accommodations at their annual Insight Conferences, which can be a real savings to the company when sending employees to the conference."
"In terms of pricing, the product is expensive. However, it is crucial to take into account the manner in which the solution will be utilized and the availability of other alternatives."
"Earlier, the price of the product was reasonable. Under present circumstances, the price or cost of the product has been increased."
"We found the setup costs and pricing to be very reasonable."
"Negotiate for everything you want."
"Ceridian continually enhances Dayforce HCM. Some of these enhancements they charge for and some are just straight enhancements with no extra charge."
"We paid for the implementation costs in the first year with the money that we saved by switching to Dayforce HCM."
"I rate the solution's pricing a seven on a scale where one is the lowest and ten is the most expensive."
Information not available
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Top Industries

By visitors reading reviews
Manufacturing Company
13%
Comms Service Provider
10%
Construction Company
9%
Financial Services Firm
8%
Manufacturing Company
14%
Educational Organization
12%
Construction Company
10%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise5
Large Enterprise5
No data available
 

Questions from the Community

What needs improvement with Ceridian Dayforce HCM?
Customizing the home screen was difficult; I could not remove certain tabs that were irrelevant to our users. The search functionality is poor as there's no way for administrators to tag keywords t...
What is your primary use case for Ceridian Dayforce HCM?
We have used Dayforce HCM for our HR functionalities and for the learning module over the last five years. We actually just migrated to a new learning management system.
What is your experience regarding pricing and costs for Ceridian Dayforce HCM?
The Learning Module add-on to Dayforce HCM was relatively inexpensive per user compared to other LMS’s.
What is your experience regarding pricing and costs for SAP SuccessFactors HCM?
The pricing of SAP SuccessFactors HCM is a bit expensive; its HCM without SuccessFactors was reasonable when it was on-site, but SuccessFactors is very expensive. On-premise HCM was good regarding ...
What needs improvement with SAP SuccessFactors HCM?
Based on my experience with SAP SuccessFactors HCM, there are a lot of improvements needed. They are improving definitely, but SAP SuccessFactors HCM needs a lot more integrated flow of data and in...
What is your primary use case for SAP SuccessFactors HCM?
I have hands-on experience with SAP SuccessFactors HCM and we use different modules. As an HR person, I work from that side of the platform. I am the customer of SAP SuccessFactors HCM. We utilize ...
 

Also Known As

Ceridian Dayforce HCM, Ascender Talent Management, Ceridian Ideal
No data available
 

Overview

 

Sample Customers

ACCO Brands
Information Not Available
Find out what your peers are saying about Dayforce HCM vs. SAP SuccessFactors HCM and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.