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Dayforce HCM vs SAP SuccessFactors comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dayforce HCM
Ranking in Talent Management
16th
Ranking in Cloud HCM
10th
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
15
Ranking in other categories
Talent Intelligence (2nd)
SAP SuccessFactors
Ranking in Talent Management
1st
Ranking in Cloud HCM
2nd
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
99
Ranking in other categories
Talent Acquisition (2nd), Global Payroll (2nd)
 

Mindshare comparison

As of August 2026, in the Cloud HCM category, the mindshare of Dayforce HCM is 2.4%, down from 3.3% compared to the previous year. The mindshare of SAP SuccessFactors is 8.7%, down from 19.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud HCM Mindshare Distribution
ProductMindshare (%)
SAP SuccessFactors8.7%
Dayforce HCM2.4%
Other88.9%
Cloud HCM
 

Featured Reviews

TracyBritan - PeerSpot reviewer
Manager, Learning & Development at Ampersand
Frustrating support and difficult customization prevent optimal use of learning system
Customizing the home screen was difficult; I could not remove certain tabs that were irrelevant to our users. The search functionality is poor as there's no way for administrators to tag keywords to training courses, making it hard for people to find content. Additionally, there is no way to send a direct link to training if someone asks about it. The reporting is subpar; you can only report by course and not by person unless you go into specific Dayforce reports, which do not match the fields in the learning module. The support is also terrible, with slow response times and a lack of useful knowledge-based articles.
SS
Assistant Manager at Kashiv Biosciences
HR has gained clear analytics for attrition, goals, and appraisals and manages talent efficiently
SAP SuccessFactors has a low error rate. We had many ad hoc reports that we needed to generate, and it was very easy to do so in SAP SuccessFactors. We also created many in-house reports according to our specific requirements with the help of this tool, which was a really big game changer for us. We did not depend on advanced Excel in those cases. We generated a lot of detailed reports whenever we needed them during emergency cases or board meetings. A lot of usefulness and time were saved in those cases. I will also mention that we conducted a comparative study for some recruitment cases. We had a recruitment model where we were looking for a very niche profile. Since the job profile was really different and rare, we had to depend on analytics to understand and shortlist from a large pool of candidates that we already had in our database. Analytics was really helpful in this situation.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The time capture from time cards to charging to projects has greatly improved because it is now all automated and flows into the GL very easily."
"The tool has improved a lot in the area of its mobile application, especially considering its added security features, like single sign-on capabilities."
"Statutory holiday pay is calculated automatically."
"Our employee benefits enrollment is managed through Ceridian Dayforce, which makes for a limited manual process."
"The fact that the time and attendance system is built into the HRIS is very valuable because, in the past, we had to use two different systems."
"Dayforce has transformed how we operate by saving us time, paper, accuracy, money, and the employee/supervisor experience."
"We paid for the implementation costs in the first year with the money that we saved by switching to Dayforce HCM."
"The product has a pretty clean look."
"The tool's most valuable feature is its integration capabilities with on-premise ERPs and other systems."
"The SuccessFactors learning applications within the SuccessFactors learning modules, as well as the performance management system, are highly beneficial for each and every employee in our organization. These tools eliminate the need for using Excel to manage data, allowing for direct input into the system. This streamlines the process, making it easier to view and analyze information. We can readily access our performance history, comparing our actions and achievements from the previous year. At present, we are consistently monitoring our day-to-day performance."
"The solution is very intuitive. Many of the things we need to do are easily accessible."
"The tool has a unique talent management platform."
"The tool's most valuable feature is document generation."
"It has improved the way my organization functions by introduction of self service and consolidation of processes."
"SAP SuccessFactors has positively impacted our organization as attrition has decreased, employee satisfaction in terms of help desk processes has improved, and the data transition from Excel, PowerPoint, or Tableau has become much more real-time."
"Workday was evaluated with SuccessFactors, but Workday was not able to accommodate some of our customizations, so the company decided to go with SuccessFactors, which gives you more configuration options."
 

Cons

"I would like to see more built-in forms, like government issued forms (T2200). This would save a lot of time during the year-end process."
"The reporting could be improved."
"I would like to continue to see improvements in the Recruiting module. I would like to see this module interact with Calendars, such as Outlook, etc."
"Customizing the home screen was difficult; I could not remove certain tabs that were irrelevant to our users."
"The solution's dashboards and geofencing could be improved."
"I would like the solution to improve its customer service communication."
"The solution has a lot of glitches."
"An area for improvement could be a little more testing before implementing hotfixes to make sure they do not interfere with any active customized products."
"SAP SuccessFactors can improve the recruitment module and artificial intelligence features. More powerful analytics are needed."
"They have a set of web services and connections to them. The libraries were not up-to-date and this contributed to the complexity."
"There have been cases involving a lot of re-implementations and frustrations within clients where they have the workbook sessions, the workbook workshops and things like that. And I think that doesn't really go down well because the workbooks are very technical and, a lot of times, very confusing for the client."
"In my experience with SuccessFactors' analytics capabilities influencing decision-making, workforce analytics is still challenging due to customizations."
"The product doesn't have a modernized look and is not very user-friendly like other products."
"There is room for improvement in the pricing model."
"SAP SuccessFactors is working on making beneficial changes but they are not fast enough. They can improve by making the improvements or updates quicker. Additionally, the user interface could improve, it is not something you want to return to when compared to a solution similar to Instagram."
"What needs to be improved in this product is the user experience."
 

Pricing and Cost Advice

"In terms of pricing, the product is expensive. However, it is crucial to take into account the manner in which the solution will be utilized and the availability of other alternatives."
"Earlier, the price of the product was reasonable. Under present circumstances, the price or cost of the product has been increased."
"Negotiate for everything you want."
"We found the setup costs and pricing to be very reasonable."
"The XOXO program associated with Dayforce allows you to earn credits towards registration and accommodations at their annual Insight Conferences, which can be a real savings to the company when sending employees to the conference."
"Ceridian continually enhances Dayforce HCM. Some of these enhancements they charge for and some are just straight enhancements with no extra charge."
"We paid for the implementation costs in the first year with the money that we saved by switching to Dayforce HCM."
"I rate the solution's pricing a seven on a scale where one is the lowest and ten is the most expensive."
"I don't want to comment on the license cost, to be honest. It could be about $1,000 approximately per customer. However, it's very flexible in terms of the licensing costs depending on the volume and depending on the deal of installation."
"Probably, it is one of the priciest products, and is very costly to put up and maintain but because it is a good solution end to end, people take it."
"The solution is on the expensive side but is definitely worth the money."
"The price of the solution is highly expensive."
"If you go by best practices and do it right from the outset, the setup won't be a costly endeavor. In terms of setup, there is a lot of flexibility compared to three years ago."
"This is a more costly solution than comparable products, and training is not available in the open-market, so this has to be purchased separately from the vendor."
"We have a yearly license. There are no additional costs."
"It is not expensive because it is a complete suite with a module-based cost."
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Top Industries

By visitors reading reviews
Manufacturing Company
13%
Comms Service Provider
10%
Construction Company
9%
Financial Services Firm
8%
Comms Service Provider
15%
Financial Services Firm
9%
Manufacturing Company
9%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise5
Large Enterprise5
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise13
Large Enterprise70
 

Questions from the Community

What needs improvement with Ceridian Dayforce HCM?
Customizing the home screen was difficult; I could not remove certain tabs that were irrelevant to our users. The search functionality is poor as there's no way for administrators to tag keywords t...
What is your primary use case for Ceridian Dayforce HCM?
We have used Dayforce HCM for our HR functionalities and for the learning module over the last five years. We actually just migrated to a new learning management system.
What is your experience regarding pricing and costs for Ceridian Dayforce HCM?
The Learning Module add-on to Dayforce HCM was relatively inexpensive per user compared to other LMS’s.
What are the biggest differences between Workday, Oracle Cloud and SAP SuccessFactors?
Differences between Workday, Oracle Cloud,w and SAP SuccessFactors:w Oracle: "simple interface and deep customization to suit the purpose." SAP: Multiple functionalities that increase process effi...
What is better, SAP HCM or SAP SuccessFactors?
When it comes to user experience, SuccessFactors is unquestionably superior, as it provides end users with a new experience and an advanced user interface. Additionally, the entire concept of SF is...
How easy is to maintain Workday, Oracle Cloud, and SuccessFactors?
I implemented Workday in 2024 and without having previous Workday experience, it was very challenging. I spent most of 2025 putting out fires and cleaning up the business processes that came with l...
 

Comparisons

 

Also Known As

Ceridian Dayforce HCM, Ascender Talent Management, Ceridian Ideal
SuccessFactors
 

Overview

 

Sample Customers

ACCO Brands
City of Cape Town, ADAMA Agricultural Solutions Ltd., TransAlta Corporation, Keolis, PT XL Axiata Tbk, National Football League (NFL), Plan International, Yoh, A Day & Zimmermann Company, China Talent Group (CTG TMO), Umicore S.A., Butterfield Bank, Skril
Find out what your peers are saying about Dayforce HCM vs. SAP SuccessFactors and other solutions. Updated: August 2026.
910,479 professionals have used our research since 2012.