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Dayforce HCM vs SAP SuccessFactors comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dayforce HCM
Ranking in Talent Management
20th
Ranking in Cloud HCM
10th
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
15
Ranking in other categories
Talent Intelligence (5th)
SAP SuccessFactors
Ranking in Talent Management
1st
Ranking in Cloud HCM
1st
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
100
Ranking in other categories
Talent Acquisition (1st), Global Payroll (1st)
 

Mindshare comparison

As of April 2026, in the Cloud HCM category, the mindshare of Dayforce HCM is 2.6%, down from 2.7% compared to the previous year. The mindshare of SAP SuccessFactors is 10.4%, down from 21.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud HCM Mindshare Distribution
ProductMindshare (%)
SAP SuccessFactors10.4%
Dayforce HCM2.6%
Other87.0%
Cloud HCM
 

Featured Reviews

TracyBritan - PeerSpot reviewer
Manager, Learning & Development at Ampersand
Frustrating support and difficult customization prevent optimal use of learning system
Customizing the home screen was difficult; I could not remove certain tabs that were irrelevant to our users. The search functionality is poor as there's no way for administrators to tag keywords to training courses, making it hard for people to find content. Additionally, there is no way to send a direct link to training if someone asks about it. The reporting is subpar; you can only report by course and not by person unless you go into specific Dayforce reports, which do not match the fields in the learning module. The support is also terrible, with slow response times and a lack of useful knowledge-based articles.
SS
Assistant Manager at Kashiv Biosciences
HR has gained clear analytics for attrition, goals, and appraisals and manages talent efficiently
SAP SuccessFactors has a low error rate. We had many ad hoc reports that we needed to generate, and it was very easy to do so in SAP SuccessFactors. We also created many in-house reports according to our specific requirements with the help of this tool, which was a really big game changer for us. We did not depend on advanced Excel in those cases. We generated a lot of detailed reports whenever we needed them during emergency cases or board meetings. A lot of usefulness and time were saved in those cases. I will also mention that we conducted a comparative study for some recruitment cases. We had a recruitment model where we were looking for a very niche profile. Since the job profile was really different and rare, we had to depend on analytics to understand and shortlist from a large pool of candidates that we already had in our database. Analytics was really helpful in this situation.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The time capture from time cards to charging to projects has greatly improved because it is now all automated and flows into the GL very easily."
"Our employee benefits enrollment is managed through Ceridian Dayforce, which makes for a limited manual process."
"We used the solution to do a lot of performance management during the review cycle and it helped us alleviate the administrative burden."
"Ceridian Dayforce HCM is a stable product."
"Great time and attendance payroll and benefits administration which has improved our efficiency."
"We have been able to automate many of our manual processes."
"Reporting I can pull anything out of Dayforce."
"Configuring your HR policies and rules is straightforward."
"The most valuable feature is the onboarding module, which enables candidates to fill in their details online and smoothly transitions data from the recruitment module into the SAP database."
"The solution is stable."
"SAP SuccessFactors has positively impacted our organization as attrition has decreased, employee satisfaction in terms of help desk processes has improved, and the data transition from Excel, PowerPoint, or Tableau has become much more real-time."
"This solution is more scalable than other solutions because of the features that it offers."
"Overall, it's excellent performance management."
"HR and managers can use the onboarding tool to help new employees prepare for their first day on the job, which can help them acclimate to the company culture and reduce anxiety."
"The performance and goal management is good, and it has a fairly detailed employee central."
"Currently, we are using the performance and goals management functionality the most. It is connected with the enterprise solution, and it is seamless. It can be easily accessed because it is available via the net. It is readily available, provided you have an internet connection. Their technical support is also very good."
 

Cons

"The solution's dashboards and geofencing could be improved."
"An area for improvement could be a little more testing before implementing hotfixes to make sure they do not interfere with any active customized products."
"I would like to continue to see improvements in the Recruiting module. I would like to see this module interact with Calendars, such as Outlook, etc."
"I would like the solution to improve its customer service communication."
"I would also like to see some improvement in standard reports. A standard report should be available to pull the required information for Affirmative Action Plans. I do not think I should have to build or create one."
"The product they sell you is not the end product. Many things are presented as though they will be included with the system but then require costly upgrades."
"I would like to see more built-in forms. This would save a lot of time during the year-end process."
"One area to be improved is the solution's reporting function, which can be cumbersome."
"The analytics capabilities are not very in-depth. While you can get reports, there are limitations when retrieving specific data such as questions from SCORM 1.2 or 2004; the system can only retrieve answers but not questions."
"The Onboarding module must be improved."
"The back end for the administration and the front end is too overtly complex and it's not aligned with our operations and learning needs."
"There is not much scope for enhancements, personalization, or customization with the cloud-based variant of this solution, which could be improved."
"EC Payroll and Time Management should provide more functionalities and flexibility, there is still a big gap between the SAP HCM On Premise System and Employee Central."
"User experience for this solution needs to be improved."
"Overall, the documentation could be improved, and I think the learning management module needs to include more capabilities when it comes to matching an organization's particular learning approach."
"SAP should also look into easily integrating with other applications or other tools. Technology has changed now, and it should be easier for any application to integrate with other apps. There needs to be more flexibility."
 

Pricing and Cost Advice

"We found the setup costs and pricing to be very reasonable."
"Ceridian continually enhances Dayforce HCM. Some of these enhancements they charge for and some are just straight enhancements with no extra charge."
"In terms of pricing, the product is expensive. However, it is crucial to take into account the manner in which the solution will be utilized and the availability of other alternatives."
"We paid for the implementation costs in the first year with the money that we saved by switching to Dayforce HCM."
"Negotiate for everything you want."
"The XOXO program associated with Dayforce allows you to earn credits towards registration and accommodations at their annual Insight Conferences, which can be a real savings to the company when sending employees to the conference."
"Earlier, the price of the product was reasonable. Under present circumstances, the price or cost of the product has been increased."
"I rate the solution's pricing a seven on a scale where one is the lowest and ten is the most expensive."
"It is not expensive because it is a complete suite with a module-based cost."
"Probably, it is one of the priciest products, and is very costly to put up and maintain but because it is a good solution end to end, people take it."
"I have raised change requests for some modules within SuccessFactors. For example, when you're using Recruiting Management, there's a feature called Interview Central you can use to reach the candidates you're interviewing. I wanted to add a writing assessment when I select the competency on that platform. It varies from consultant to consultant, depending on what module they use."
"The licensing fees are based on the number of modules that are being used, and the number of users."
"Our costs for the solution are subsidized by our parent company, I am not aware of the exact cost because of this. However, we pay $50,000 annually. If we move to another solution it will be more expensive."
"The pricing for SuccessFactors is ridiculously high, and there are costs in addition to the license fee for some features."
"We are on an annual subscription to use SAP SuccessFactors. The pricing model is something that they could restructure a bit better. If it was based differently on the type of usage it would help."
"SAP SuccessFactors requires an annual subscription."
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Top Industries

By visitors reading reviews
Manufacturing Company
12%
Comms Service Provider
10%
Construction Company
7%
Financial Services Firm
7%
Comms Service Provider
15%
Manufacturing Company
9%
Financial Services Firm
8%
Construction Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise5
Large Enterprise5
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise13
Large Enterprise69
 

Questions from the Community

What needs improvement with Ceridian Dayforce HCM?
Customizing the home screen was difficult; I could not remove certain tabs that were irrelevant to our users. The search functionality is poor as there's no way for administrators to tag keywords t...
What is your primary use case for Ceridian Dayforce HCM?
We have used Dayforce HCM for our HR functionalities and for the learning module over the last five years. We actually just migrated to a new learning management system.
What is your experience regarding pricing and costs for Ceridian Dayforce HCM?
The Learning Module add-on to Dayforce HCM was relatively inexpensive per user compared to other LMS’s.
What are the biggest differences between Workday, Oracle Cloud and SAP SuccessFactors?
Differences between Workday, Oracle Cloud,w and SAP SuccessFactors:w Oracle: "simple interface and deep customization to suit the purpose." SAP: Multiple functionalities that increase process effi...
What is better, SAP HCM or SAP SuccessFactors?
When it comes to user experience, SuccessFactors is unquestionably superior, as it provides end users with a new experience and an advanced user interface. Additionally, the entire concept of SF is...
What do you like most about SAP SuccessFactors?
The tool is easy to use for performance management. We haven't experienced any issues with SAP SuccessFactors for performance management, which is great. However, since we're still learning to use ...
 

Comparisons

 

Also Known As

Ceridian Dayforce HCM, Ascender Talent Management, Ceridian Ideal
SuccessFactors
 

Overview

 

Sample Customers

ACCO Brands
City of Cape Town, ADAMA Agricultural Solutions Ltd., TransAlta Corporation, Keolis, PT XL Axiata Tbk, National Football League (NFL), Plan International, Yoh, A Day & Zimmermann Company, China Talent Group (CTG TMO), Umicore S.A., Butterfield Bank, Skril
Find out what your peers are saying about Dayforce HCM vs. SAP SuccessFactors and other solutions. Updated: April 2026.
885,880 professionals have used our research since 2012.