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Dayforce HCM vs SAP SuccessFactors comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dayforce HCM
Ranking in Talent Management
17th
Ranking in Cloud HCM
10th
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
15
Ranking in other categories
Talent Intelligence (4th)
SAP SuccessFactors
Ranking in Talent Management
1st
Ranking in Cloud HCM
1st
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
100
Ranking in other categories
Talent Acquisition (2nd), Global Payroll (2nd)
 

Mindshare comparison

As of April 2026, in the Cloud HCM category, the mindshare of Dayforce HCM is 2.6%, down from 2.8% compared to the previous year. The mindshare of SAP SuccessFactors is 9.0%, down from 21.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud HCM Mindshare Distribution
ProductMindshare (%)
SAP SuccessFactors9.0%
Dayforce HCM2.6%
Other88.4%
Cloud HCM
 

Featured Reviews

TracyBritan - PeerSpot reviewer
Manager, Learning & Development at Ampersand
Frustrating support and difficult customization prevent optimal use of learning system
Customizing the home screen was difficult; I could not remove certain tabs that were irrelevant to our users. The search functionality is poor as there's no way for administrators to tag keywords to training courses, making it hard for people to find content. Additionally, there is no way to send a direct link to training if someone asks about it. The reporting is subpar; you can only report by course and not by person unless you go into specific Dayforce reports, which do not match the fields in the learning module. The support is also terrible, with slow response times and a lack of useful knowledge-based articles.
ManujGupta - PeerSpot reviewer
Chief Executive Officer at Orane Consulting Pvt Ltd
Has improved employee satisfaction and streamlined real-time data management
In terms of customizations in specific modules for industry requirements, SAP SuccessFactors is much more generic and does not comply many times with industry requirements as a vertical. In my experience with SuccessFactors' analytics capabilities influencing decision-making, workforce analytics is still challenging due to customizations. It does not provide flexibility in terms of analytics, and we have to customize extensively. For the future of the product, I would like to see more AI implementation, Python integrations, and GPT integrations.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Reporting I can pull anything out of Dayforce."
"It has created efficiencies in HR and Payroll by eliminating double entry into two systems, implementing a time clock feature for hourly employees, and by having a downloadable general ledger (G/L) constructing journal entering for payroll."
"We used the solution to do a lot of performance management during the review cycle and it helped us alleviate the administrative burden."
"Our employee benefits enrollment is managed through Ceridian Dayforce, which makes for a limited manual process."
"Configuring your HR policies and rules is straightforward."
"Dayforce has transformed how we operate by saving us time, paper, accuracy, money, and the employee/supervisor experience."
"Employees like being able to see what entitlements/balances that they have for their time away."
"The initial setup is easy."
"This solution can be used for reporting related to employee information and contacts"
"We found SAP SuccessFactors to be more promising with reference to functionality and from an implementation perspective."
"What I like most about SAP SuccessFactors are its recruiting and compensation features."
"The interface is really useful and it's very easy to combine different information. For example, we can easily get reports that we need. It's very easy to create reports."
"They have succeeded in sustaining a powerful system supporting their philosophy."
"SAP SuccessFactors is stable, we have not found any bugs or glitches."
"This solution is more scalable than other solutions because of the features that it offers."
"SAP SuccessFactors is a stable solution."
 

Cons

"Management and reporting of the GL costing could be improved."
"Our current software program offers a home page with important company documents and a place for company announcements. Unfortunately, Ceridian Dayfoce does not offer this."
"It would be nice if retro pay calculations were made automatically for salaried payroll, so a calculation and manual entry do not have to be done."
"I would also like to see some improvement in standard reports. A standard report should be available to pull the required information for Affirmative Action Plans."
"I would like to see more built-in forms, like government issued forms (T2200). This would save a lot of time during the year-end process."
"The product they sell you is not the end product. Many things are presented as though they will be included with the system but then require costly upgrades."
"I would like the solution to improve its customer service communication."
"An area for improvement could be a little more testing before implementing hotfixes to make sure they do not interfere with any active customized products."
"Everything, including the provisioning dependency, should be moved to the instance, and coding should be kept to a minimum. Wherever possible, coding should be minimized, and everything should be a drag-and-drop."
"They should work on a faster way of locating a proper documentation."
"We had stability issues very often during the end of the year and after updates."
"User experience for this solution needs to be improved."
"SAP SuccessFactors could improve the integration. It is not simple to integrate and it needs to be made easier."
"Its overall integration and user experience can be improved. SuccessFactors is a system that is built out of three different systems. The elements part was bought from Plateau, and the original performance dialogue was built by SuccessFactors itself. After that, SAP bought it, and it hasn't improved in the last few years. SuccessFactors is a perfect tool if you use it the way it is meant to be, but if you start building custom sessions and try to use it differently, then it is a total mess. It is not agile. It is like an old Mastodon truck or whatever. We don't have the Employee Central and Competence Management modules. Our company made the choice to not implement the Employee Central module. We also didn't implement the Competence Management module. We use the learning module to do some competence management, but I am not that fond of it. It would have been best to have the whole suite. SAP should never sell this without selling the whole suite because it just doesn't work. The biggest gain for me would be having the possibility of doing strategic personnel planning and managing internal mobility. If it could be used for social purposes, such as creating communities and connecting with media channels, that would be perfect. It should also have the possibilities for local admin and agile product development."
"The pricing of SAP is quite high."
"The integration between the recruitment module and employee central is a big problem."
 

Pricing and Cost Advice

"We paid for the implementation costs in the first year with the money that we saved by switching to Dayforce HCM."
"I rate the solution's pricing a seven on a scale where one is the lowest and ten is the most expensive."
"Negotiate for everything you want."
"We found the setup costs and pricing to be very reasonable."
"In terms of pricing, the product is expensive. However, it is crucial to take into account the manner in which the solution will be utilized and the availability of other alternatives."
"Ceridian continually enhances Dayforce HCM. Some of these enhancements they charge for and some are just straight enhancements with no extra charge."
"The XOXO program associated with Dayforce allows you to earn credits towards registration and accommodations at their annual Insight Conferences, which can be a real savings to the company when sending employees to the conference."
"Earlier, the price of the product was reasonable. Under present circumstances, the price or cost of the product has been increased."
"We don't utilize even half of the licenses because not everyone uses them. With SAP SuccessFactors, though, we're now conducting all our performance evaluations within the system, so I suppose we're making better use of those licenses. As for SAP for employee services and internal benefits processing, we do have licenses for those but don't utilize them."
"It could be cheaper."
"The cost of SAP SuccessFactors is reasonable."
"SAP SuccessFactors requires an annual subscription."
"We have a yearly license. There are no additional costs."
"The price of the solution is highly expensive."
"It is not cheap, but it is reasonable."
"For SAP, the product is pricey, both CAPEX and the OPEX. It's something that could be improved."
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Top Industries

By visitors reading reviews
Manufacturing Company
12%
Comms Service Provider
10%
Construction Company
7%
Financial Services Firm
7%
Comms Service Provider
15%
Manufacturing Company
9%
Financial Services Firm
8%
Construction Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise5
Large Enterprise5
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise13
Large Enterprise69
 

Questions from the Community

What needs improvement with Ceridian Dayforce HCM?
Customizing the home screen was difficult; I could not remove certain tabs that were irrelevant to our users. The search functionality is poor as there's no way for administrators to tag keywords t...
What is your primary use case for Ceridian Dayforce HCM?
We have used Dayforce HCM for our HR functionalities and for the learning module over the last five years. We actually just migrated to a new learning management system.
What is your experience regarding pricing and costs for Ceridian Dayforce HCM?
The Learning Module add-on to Dayforce HCM was relatively inexpensive per user compared to other LMS’s.
What are the biggest differences between Workday, Oracle Cloud and SAP SuccessFactors?
Differences between Workday, Oracle Cloud,w and SAP SuccessFactors:w Oracle: "simple interface and deep customization to suit the purpose." SAP: Multiple functionalities that increase process effi...
What is better, SAP HCM or SAP SuccessFactors?
When it comes to user experience, SuccessFactors is unquestionably superior, as it provides end users with a new experience and an advanced user interface. Additionally, the entire concept of SF is...
How easy is to maintain Workday, Oracle Cloud, and SuccessFactors?
I implemented Workday in 2024 and without having previous Workday experience, it was very challenging. I spent most of 2025 putting out fires and cleaning up the business processes that came with l...
 

Comparisons

 

Also Known As

Ceridian Dayforce HCM, Ascender Talent Management, Ceridian Ideal
SuccessFactors
 

Overview

 

Sample Customers

ACCO Brands
City of Cape Town, ADAMA Agricultural Solutions Ltd., TransAlta Corporation, Keolis, PT XL Axiata Tbk, National Football League (NFL), Plan International, Yoh, A Day & Zimmermann Company, China Talent Group (CTG TMO), Umicore S.A., Butterfield Bank, Skril
Find out what your peers are saying about Dayforce HCM vs. SAP SuccessFactors and other solutions. Updated: April 2026.
886,932 professionals have used our research since 2012.