No more typing reviews! Try our Samantha, our new voice AI agent.

Dayforce HCM vs SAP SuccessFactors comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dayforce HCM
Ranking in Talent Management
15th
Ranking in Cloud HCM
10th
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
15
Ranking in other categories
Talent Intelligence (2nd)
SAP SuccessFactors
Ranking in Talent Management
1st
Ranking in Cloud HCM
1st
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
100
Ranking in other categories
Talent Acquisition (1st), Global Payroll (2nd)
 

Mindshare comparison

As of July 2026, in the Cloud HCM category, the mindshare of Dayforce HCM is 2.5%, down from 3.1% compared to the previous year. The mindshare of SAP SuccessFactors is 8.8%, down from 19.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud HCM Mindshare Distribution
ProductMindshare (%)
SAP SuccessFactors8.8%
Dayforce HCM2.5%
Other88.7%
Cloud HCM
 

Featured Reviews

TracyBritan - PeerSpot reviewer
Manager, Learning & Development at Ampersand
Frustrating support and difficult customization prevent optimal use of learning system
Customizing the home screen was difficult; I could not remove certain tabs that were irrelevant to our users. The search functionality is poor as there's no way for administrators to tag keywords to training courses, making it hard for people to find content. Additionally, there is no way to send a direct link to training if someone asks about it. The reporting is subpar; you can only report by course and not by person unless you go into specific Dayforce reports, which do not match the fields in the learning module. The support is also terrible, with slow response times and a lack of useful knowledge-based articles.
SS
Assistant Manager at Kashiv Biosciences
HR has gained clear analytics for attrition, goals, and appraisals and manages talent efficiently
SAP SuccessFactors has a low error rate. We had many ad hoc reports that we needed to generate, and it was very easy to do so in SAP SuccessFactors. We also created many in-house reports according to our specific requirements with the help of this tool, which was a really big game changer for us. We did not depend on advanced Excel in those cases. We generated a lot of detailed reports whenever we needed them during emergency cases or board meetings. A lot of usefulness and time were saved in those cases. I will also mention that we conducted a comparative study for some recruitment cases. We had a recruitment model where we were looking for a very niche profile. Since the job profile was really different and rare, we had to depend on analytics to understand and shortlist from a large pool of candidates that we already had in our database. Analytics was really helpful in this situation.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I have not encountered many bugs, and in the rare instances where problems occurred, Ceridian Dayforce HCM promptly fixed them. Stability-wise, I rate the solution a nine out of ten."
"We have been able to automate many of our manual processes."
"Configuring your HR policies and rules is straightforward."
"Our employee benefits enrollment is managed through Ceridian Dayforce, which makes for a limited manual process."
"The initial setup is easy."
"It provides real-time information with great reports."
"The product has a pretty clean look."
"Reporting I can pull anything out of Dayforce."
"The self-service part is most valuable. Employees and managers can do a lot of things on their own, and they are not dependent on the HR organization."
"The features of the solution that I found valuable for my business are its ability to create a dashboard, pie charts, and reporting functions, as well as advanced reporting capabilities."
"The cloud security and the correct features for payroll calculations, once issues are resolved, are valuable aspects of this product."
"Employees can view their goals, performance, ratings, and employee information, which enhances the employee experience."
"It was much easier than the previous system, making things a lot easier and operations much smoother."
"The best features that were working well for us was the Goal Management and Performance Management. They were the most valuable to our organization."
"What I appreciate most about SAP SuccessFactors is that it has all the modules in one platform. SAP SuccessFactors is the best option in the market for HR use cases. I also find the solution user-friendly."
"It has improved my organization by enabling us to efficiently manage our personnel."
 

Cons

"Customizing the home screen was difficult; I could not remove certain tabs that were irrelevant to our users."
"It would be nice if retro pay calculations were made automatically for salaried payroll, so a calculation and manual entry do not have to be done."
"The product they sell you is not the end product. Many things are presented as though they will be included with the system but then require costly upgrades."
"I would also like to see some improvement in standard reports. A standard report should be available to pull the required information for Affirmative Action Plans. I do not think I should have to build or create one."
"The solution's dashboards and geofencing could be improved."
"The solution has a lot of glitches."
"Our current software program offers a home page with important company documents and a place for company announcements. Unfortunately, Ceridian Dayfoce does not offer this."
"The solution's initial setup was difficult. Also, the solution's initial deployment took around six months."
"SAP resources are at the high end and anything you want to change or any customization is expensive."
"We would like to see improvement in the initial launch of the product, as it is currently quite slow."
"They have a set of web services and connections to them. The libraries were not up-to-date and this contributed to the complexity."
"The integration with Employee Central and Employee Central Payroll needs improvement as the client is still considering on-premises solutions."
"There's room for improvement in SAP SuccessFactors, particularly in terms of innovation. I'd like more flexibility in its functionality and more customization."
"There are a few features that are missing. There are specific features on the HTM, such as telecom safety, that just isn't there. It's not a very detailed solution in that sense. However, it is maybe not expected to have those kinds of features on the surface level of the product."
"The initial setup could be simplified."
"We were not happy with their after-sales support. Whenever we had an issue it was really difficult to get in touch with them."
 

Pricing and Cost Advice

"We found the setup costs and pricing to be very reasonable."
"The XOXO program associated with Dayforce allows you to earn credits towards registration and accommodations at their annual Insight Conferences, which can be a real savings to the company when sending employees to the conference."
"Ceridian continually enhances Dayforce HCM. Some of these enhancements they charge for and some are just straight enhancements with no extra charge."
"I rate the solution's pricing a seven on a scale where one is the lowest and ten is the most expensive."
"We paid for the implementation costs in the first year with the money that we saved by switching to Dayforce HCM."
"Earlier, the price of the product was reasonable. Under present circumstances, the price or cost of the product has been increased."
"In terms of pricing, the product is expensive. However, it is crucial to take into account the manner in which the solution will be utilized and the availability of other alternatives."
"Negotiate for everything you want."
"The pricing for SuccessFactors is ridiculously high, and there are costs in addition to the license fee for some features."
"It is not expensive because it is a complete suite with a module-based cost."
"The solution is on the expensive side but is definitely worth the money."
"For SAP, the product is pricey, both CAPEX and the OPEX. It's something that could be improved."
"Probably, it is one of the priciest products, and is very costly to put up and maintain but because it is a good solution end to end, people take it."
"The licensing fees are based on the number of modules that are being used, and the number of users."
"Our costs for the solution are subsidized by our parent company, I am not aware of the exact cost because of this. However, we pay $50,000 annually. If we move to another solution it will be more expensive."
"We don't utilize even half of the licenses because not everyone uses them. With SAP SuccessFactors, though, we're now conducting all our performance evaluations within the system, so I suppose we're making better use of those licenses. As for SAP for employee services and internal benefits processing, we do have licenses for those but don't utilize them."
report
Use our free recommendation engine to learn which Cloud HCM solutions are best for your needs.
903,118 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Manufacturing Company
13%
Comms Service Provider
10%
Construction Company
8%
Financial Services Firm
8%
Comms Service Provider
15%
Manufacturing Company
10%
Financial Services Firm
9%
Construction Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise5
Large Enterprise5
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise13
Large Enterprise70
 

Questions from the Community

What needs improvement with Ceridian Dayforce HCM?
Customizing the home screen was difficult; I could not remove certain tabs that were irrelevant to our users. The search functionality is poor as there's no way for administrators to tag keywords t...
What is your primary use case for Ceridian Dayforce HCM?
We have used Dayforce HCM for our HR functionalities and for the learning module over the last five years. We actually just migrated to a new learning management system.
What is your experience regarding pricing and costs for Ceridian Dayforce HCM?
The Learning Module add-on to Dayforce HCM was relatively inexpensive per user compared to other LMS’s.
What are the biggest differences between Workday, Oracle Cloud and SAP SuccessFactors?
Differences between Workday, Oracle Cloud,w and SAP SuccessFactors:w Oracle: "simple interface and deep customization to suit the purpose." SAP: Multiple functionalities that increase process effi...
What is better, SAP HCM or SAP SuccessFactors?
When it comes to user experience, SuccessFactors is unquestionably superior, as it provides end users with a new experience and an advanced user interface. Additionally, the entire concept of SF is...
How easy is to maintain Workday, Oracle Cloud, and SuccessFactors?
I implemented Workday in 2024 and without having previous Workday experience, it was very challenging. I spent most of 2025 putting out fires and cleaning up the business processes that came with l...
 

Also Known As

Ceridian Dayforce HCM, Ascender Talent Management, Ceridian Ideal
SuccessFactors
 

Overview

 

Sample Customers

ACCO Brands
City of Cape Town, ADAMA Agricultural Solutions Ltd., TransAlta Corporation, Keolis, PT XL Axiata Tbk, National Football League (NFL), Plan International, Yoh, A Day & Zimmermann Company, China Talent Group (CTG TMO), Umicore S.A., Butterfield Bank, Skril
Find out what your peers are saying about Dayforce HCM vs. SAP SuccessFactors and other solutions. Updated: June 2026.
903,118 professionals have used our research since 2012.