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Dayforce HCM vs SAP SuccessFactors comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dayforce HCM
Ranking in Talent Management
16th
Ranking in Cloud HCM
10th
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
15
Ranking in other categories
Talent Intelligence (2nd)
SAP SuccessFactors
Ranking in Talent Management
1st
Ranking in Cloud HCM
2nd
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
99
Ranking in other categories
Talent Acquisition (2nd), Global Payroll (2nd)
 

Mindshare comparison

As of August 2026, in the Cloud HCM category, the mindshare of Dayforce HCM is 2.4%, down from 3.3% compared to the previous year. The mindshare of SAP SuccessFactors is 8.7%, down from 19.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud HCM Mindshare Distribution
ProductMindshare (%)
SAP SuccessFactors8.7%
Dayforce HCM2.4%
Other88.9%
Cloud HCM
 

Featured Reviews

TracyBritan - PeerSpot reviewer
Manager, Learning & Development at Ampersand
Frustrating support and difficult customization prevent optimal use of learning system
Customizing the home screen was difficult; I could not remove certain tabs that were irrelevant to our users. The search functionality is poor as there's no way for administrators to tag keywords to training courses, making it hard for people to find content. Additionally, there is no way to send a direct link to training if someone asks about it. The reporting is subpar; you can only report by course and not by person unless you go into specific Dayforce reports, which do not match the fields in the learning module. The support is also terrible, with slow response times and a lack of useful knowledge-based articles.
SS
Assistant Manager at Kashiv Biosciences
HR has gained clear analytics for attrition, goals, and appraisals and manages talent efficiently
SAP SuccessFactors has a low error rate. We had many ad hoc reports that we needed to generate, and it was very easy to do so in SAP SuccessFactors. We also created many in-house reports according to our specific requirements with the help of this tool, which was a really big game changer for us. We did not depend on advanced Excel in those cases. We generated a lot of detailed reports whenever we needed them during emergency cases or board meetings. A lot of usefulness and time were saved in those cases. I will also mention that we conducted a comparative study for some recruitment cases. We had a recruitment model where we were looking for a very niche profile. Since the job profile was really different and rare, we had to depend on analytics to understand and shortlist from a large pool of candidates that we already had in our database. Analytics was really helpful in this situation.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Employees like being able to see what entitlements/balances that they have for their time away."
"We used the solution to do a lot of performance management during the review cycle and it helped us alleviate the administrative burden."
"The initial setup is easy."
"The time capture from time cards to charging to projects has greatly improved because it is now all automated and flows into the GL very easily."
"Great time and attendance payroll and benefits administration which has improved our efficiency."
"We like being able to hire from the Dayforce recruiting module straight into Dayforce and having the file feeds go to our benefits vendor."
"Reporting I can pull anything out of Dayforce."
"Ceridian Dayforce HCM is a stable product."
"The tool's most valuable feature is document generation."
"One of the most wonderful features is the ability to customize the modules and workflows. So far, we've done a fair bit of customization and it is helping us a lot and really adds to the value we already get from SuccessFactors."
"The main reason for switching into SAP SuccessFactors was for its brand, ease-of-use, predefined solution per business scenario, and agility."
"The interface is really useful and it's very easy to combine different information, for example, we can easily get reports that we need and it's very easy to create reports."
"It is a very stable solution."
"SAP SuccessFactors integrated solution, allows us to start the process from a recruitment marketing perspective and have our career site and candidate profile pull through into each other."
"We are partners with a company and we are responsible for using this software for our clients."
"I think the advice I'd give is that it's a nice solution."
 

Cons

"Customizing the home screen was difficult; I could not remove certain tabs that were irrelevant to our users."
"I would also like to see some improvement in standard reports. A standard report should be available to pull the required information for Affirmative Action Plans. I do not think I should have to build or create one."
"An area for improvement could be a little more testing before implementing hotfixes to make sure they do not interfere with any active customized products."
"I would like to see more built-in forms, like government issued forms (T2200). This would save a lot of time during the year-end process."
"Our current software program offers a home page with important company documents and a place for company announcements. Unfortunately, Ceridian Dayfoce does not offer this."
"I would like the solution to improve its customer service communication."
"It would be nice if retro pay calculations were made automatically for salaried payroll, so a calculation and manual entry do not have to be done."
"The solution has a lot of glitches."
"I don't feel we get any ROI from SuccessFactors."
"The GUI needs to be enhanced to be in line with the latest and complete version of the solution."
"The organization is planning to move to Darwinbox from SAP SuccessFactors, primarily due to pricing considerations."
"We lack information regarding how to build a network."
"User-friendliness is a major concern for me, which affects my overall experience."
"Another thing that can be improved with SuccessFactors is that, although the reporting tool is not bad, there are often separate reports for different areas of the software."
"Pricing is a bit high and on the higher side."
"Analytics could use some work."
 

Pricing and Cost Advice

"The XOXO program associated with Dayforce allows you to earn credits towards registration and accommodations at their annual Insight Conferences, which can be a real savings to the company when sending employees to the conference."
"Earlier, the price of the product was reasonable. Under present circumstances, the price or cost of the product has been increased."
"In terms of pricing, the product is expensive. However, it is crucial to take into account the manner in which the solution will be utilized and the availability of other alternatives."
"I rate the solution's pricing a seven on a scale where one is the lowest and ten is the most expensive."
"We found the setup costs and pricing to be very reasonable."
"Ceridian continually enhances Dayforce HCM. Some of these enhancements they charge for and some are just straight enhancements with no extra charge."
"Negotiate for everything you want."
"We paid for the implementation costs in the first year with the money that we saved by switching to Dayforce HCM."
"The cost of SAP SuccessFactors is reasonable."
"I think the pricing is a little better than most solutions out there. There are reasonable prices when it comes to some of the modules such as the Payroll module, and for the remaining modules I believe the pricing is fair in comparison to the rest of the market."
"The price of the solution is highly expensive."
"The licensing fees are based on the number of modules that are being used, and the number of users."
"The price of the solution depends on too many factors to provide an estimate. However, the price of SAP SuccessFactors is competitive."
"The pricing for SuccessFactors is ridiculously high, and there are costs in addition to the license fee for some features."
"If you go by best practices and do it right from the outset, the setup won't be a costly endeavor. In terms of setup, there is a lot of flexibility compared to three years ago."
"I rate the tool's pricing a seven to eight out of ten."
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Top Industries

By visitors reading reviews
Manufacturing Company
13%
Comms Service Provider
10%
Construction Company
9%
Financial Services Firm
8%
Comms Service Provider
16%
Manufacturing Company
9%
Financial Services Firm
9%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise5
Large Enterprise5
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise13
Large Enterprise70
 

Questions from the Community

What needs improvement with Ceridian Dayforce HCM?
Customizing the home screen was difficult; I could not remove certain tabs that were irrelevant to our users. The search functionality is poor as there's no way for administrators to tag keywords t...
What is your primary use case for Ceridian Dayforce HCM?
We have used Dayforce HCM for our HR functionalities and for the learning module over the last five years. We actually just migrated to a new learning management system.
What is your experience regarding pricing and costs for Ceridian Dayforce HCM?
The Learning Module add-on to Dayforce HCM was relatively inexpensive per user compared to other LMS’s.
What are the biggest differences between Workday, Oracle Cloud and SAP SuccessFactors?
Differences between Workday, Oracle Cloud,w and SAP SuccessFactors:w Oracle: "simple interface and deep customization to suit the purpose." SAP: Multiple functionalities that increase process effi...
What is better, SAP HCM or SAP SuccessFactors?
When it comes to user experience, SuccessFactors is unquestionably superior, as it provides end users with a new experience and an advanced user interface. Additionally, the entire concept of SF is...
How easy is to maintain Workday, Oracle Cloud, and SuccessFactors?
I implemented Workday in 2024 and without having previous Workday experience, it was very challenging. I spent most of 2025 putting out fires and cleaning up the business processes that came with l...
 

Comparisons

 

Also Known As

Ceridian Dayforce HCM, Ascender Talent Management, Ceridian Ideal
SuccessFactors
 

Overview

 

Sample Customers

ACCO Brands
City of Cape Town, ADAMA Agricultural Solutions Ltd., TransAlta Corporation, Keolis, PT XL Axiata Tbk, National Football League (NFL), Plan International, Yoh, A Day & Zimmermann Company, China Talent Group (CTG TMO), Umicore S.A., Butterfield Bank, Skril
Find out what your peers are saying about Dayforce HCM vs. SAP SuccessFactors and other solutions. Updated: August 2026.
911,436 professionals have used our research since 2012.