Based on my experience with SAP SuccessFactors HCM, there are a lot of improvements needed. They are improving definitely, but SAP SuccessFactors HCM needs a lot more integrated flow of data and information across different modules because it is sitting in a lot of places. The biggest improvement is that SAP SuccessFactors HCM is very plain and vanilla and is not very engaging in terms of UI/UX. From a UI/UX perspective, it is not very intuitive. You need to know where to go and navigate and what information is sitting there. Therefore, we have to do a lot of change management education, a lot of guidance work, and a lot of change management to get higher adoption and engagement on the platform. Something that would be really intuitive could fit better with the flow.
General Manager IT at a leisure / travel company with 501-1,000 employees
Real User
Top 5
Oct 28, 2025
Pakistani policies need most of the customizations for SAP SuccessFactors HCM. I don't think Pakistanis should improve; our systems are not right. We should improve, not SAP. There should be some amendments in the regulatory environment that have to be changed for SAP SuccessFactors HCM. The price of SAP SuccessFactors HCM could be lower.
Head of IT at a manufacturing company with 501-1,000 employees
Real User
Top 10
Aug 21, 2025
The area of SAP SuccessFactors HCM that has room for improvement is the user interface. We are using performance management and the performance goals module, and its analytics features need to be improved.
Enterprise Architecht at a transportation company with 5,001-10,000 employees
Real User
Top 20
Jun 17, 2025
The main area for improvement would be implementing a better pricing model. It is expensive, and with people discussing Workday more frequently, SAP needs to compete by becoming more free-flowing and dynamic compared to traditional SAP systems.
The SAP SuccessFactors HCM has room for improvement in terms of product development nimbleness. Additionally, the speed of the application platform occasionally reduces, primarily due to data center related issues. I believe SAP does not have a data center for SuccessFactors in India, as India is mostly serviced by Australia. They should establish data centers in India for improved availability and turnaround times.
SAP SuccessFactors HCM provides a cloud-based suite addressing every HR aspect including core HR, payroll, and talent management. AI-driven tools enhance agility, decision-making, and growth.By centralizing employees in strategies, SAP SuccessFactors offers tailored AI tools for dynamic needs. Comprehensive features like SAP S/4HANA integration, intuitive interfaces, and goal tracking streamline HR processes. Recruitment modules improve hiring, while analytics drive data-informed decisions....
Based on my experience with SAP SuccessFactors HCM, there are a lot of improvements needed. They are improving definitely, but SAP SuccessFactors HCM needs a lot more integrated flow of data and information across different modules because it is sitting in a lot of places. The biggest improvement is that SAP SuccessFactors HCM is very plain and vanilla and is not very engaging in terms of UI/UX. From a UI/UX perspective, it is not very intuitive. You need to know where to go and navigate and what information is sitting there. Therefore, we have to do a lot of change management education, a lot of guidance work, and a lot of change management to get higher adoption and engagement on the platform. Something that would be really intuitive could fit better with the flow.
Pakistani policies need most of the customizations for SAP SuccessFactors HCM. I don't think Pakistanis should improve; our systems are not right. We should improve, not SAP. There should be some amendments in the regulatory environment that have to be changed for SAP SuccessFactors HCM. The price of SAP SuccessFactors HCM could be lower.
The area of SAP SuccessFactors HCM that has room for improvement is the user interface. We are using performance management and the performance goals module, and its analytics features need to be improved.
The main area for improvement would be implementing a better pricing model. It is expensive, and with people discussing Workday more frequently, SAP needs to compete by becoming more free-flowing and dynamic compared to traditional SAP systems.
The SAP SuccessFactors HCM has room for improvement in terms of product development nimbleness. Additionally, the speed of the application platform occasionally reduces, primarily due to data center related issues. I believe SAP does not have a data center for SuccessFactors in India, as India is mostly serviced by Australia. They should establish data centers in India for improved availability and turnaround times.