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CrowdStrike Falcon vs Symantec Endpoint Security vs Trellix Endpoint Security Platform comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.8
Cortex XDR offers cost-effective security, enhancing efficiency and threat deterrence, with automation reducing staffing needs, surpassing Microsoft Defender XDR.
Sentiment score
7.1
CrowdStrike Falcon offers cost-effective security, reducing incidents and operational costs, enhancing ROI with efficient threat management and continuous protection.
Sentiment score
5.4
Symantec Endpoint Security increases financial satisfaction by reducing downtime and enhancing threat response, offering competitive pricing and automation.
Sentiment score
8.0
Users report significant cost savings and customization benefits with Trellix Endpoint Security, enhancing value despite occasional complaints.
They appreciate the rich telemetry data from the solution, as it provides in-depth threat identification.
Cyber Security Manager at Welab bank
Cortex XDR by Palo Alto Networks helps to reduce my total cost of ownership significantly.
Detection and Response Consultant at Inovasys
In Cortex XDR by Palo Alto Networks, most of the remediation is automated and the accuracy is quite good.
Network Security Engineer at Cyberwell Solution
CrowdStrike Falcon saves time and offers good value for money, especially for enterprise companies, because it can stop breaches.
IT consultant at Asuransi Ramayana
It's very easy to deploy without many IT admins, saving time.
IT Manager at Jord International Pty Ltd
Symantec Endpoint Security filled gaps in our toolset, particularly with the ability to control network firewall on hosts remotely, which was greatly appreciated.
OT Technologist at a energy/utilities company with 201-500 employees
We have observed tremendous return on investment after implementing Trellix Endpoint Security as it is a more cost-effective solution compared to other products.
Joint Director at PAA
Clients appreciate the solution’s customization capabilities and ongoing product improvements.
Information Security Engineer at Nhq Distribution Ltd
There are two parts: one is the encryption which is standard and no AI is needed, but the data protection part could benefit from AI to detect new types of data and protect it.
VP - Cyber Security at Olam International
 

Customer Service

Sentiment score
7.0
Cortex XDR support is generally efficient but varies based on complexity, improving with premium support plans over time.
Sentiment score
7.0
CrowdStrike Falcon's customer service varies, with some praising expertise, but others call for faster response and better communication.
Sentiment score
6.0
Symantec Endpoint Security customer service is highly rated, but post-acquisition support quality fluctuates with some language and delay issues.
Sentiment score
7.4
Trellix support is praised for expertise but criticized for regional inconsistencies, slow responses, and unresolved upgrade issues.
The technical support from Palo Alto deserves a mark of ten because they reach out within an hour whenever assistance is needed.
Head of data centers at a non-profit with 10,001+ employees
There is no back and forth, and they know what we are asking for and come up with the best resolution for a solution.
Senior Process Expert at A.P. Moller - Maersk
If any of these services are missed, it becomes a problem in terms of support tickets, follow-up, or special configuration that needs to be done in the system.
Chief of IT Architecture at a financial services firm with 10,001+ employees
On a scale of one to ten, I would rate the technical support as a 10 because they resolve many issues for us.
Cyber Security Architects at VaporVM
The CrowdStrike team is very efficient; I would rate them ten out of ten.
Security Analyst at NTT Ltd
They could improve by initiating calls for high-priority cases instead of just opening tickets.
Information Security Specialist at Arab Open University
In some cases, it rates as high as ten out of ten, while in others, it can be as low as eight.
Head of Information System at EEC
There is no support in the German language, which is a problem for many public tenders.
Cyber Security Pre-Sales at SoftwareONE
The response time is a notable issue.
Technical Associate at Valuepoint Systems
I would rate their customer service nine out of ten.
Joint Director at PAA
When we implemented Trellix Endpoint Security in their network, multiple malwares were detected.
Senior Vice President IT at AS IT Consulting Pvt. Ltd.
 

Scalability Issues

Sentiment score
7.5
Cortex XDR offers seamless and scalable deployment across thousands of endpoints, excelling in diverse environments with robust data management.
Sentiment score
7.8
CrowdStrike Falcon offers efficient scalability for thousands of endpoints, praised for seamless expansion and adaptability in diverse environments.
Sentiment score
6.9
Symantec Endpoint Security is scalable, efficient for large deployments, and adaptable, with minor integration and support challenges noted.
Sentiment score
8.3
Trellix Endpoint Security Platform offers scalable solutions for diverse environments, enabling easy expansion for small to large enterprises.
You can onboard 10,000 endpoints in just hours, which demonstrates the excellent scalability of this product.
Assistant Security Architect at Cloudnomics
Cortex XDR by Palo Alto Networks can be expanded anytime by purchasing another license without any issues related to scalability.
Head of data centers at a non-profit with 10,001+ employees
I think scalability for Cortex XDR by Palo Alto Networks is good.
Threat Analyst II at a tech vendor with 1,001-5,000 employees
It has adequate coverage and is easy to deploy.
Senior Principal Information Security Analyst at Veritas Technologies LLC
In terms of scalability, I find CrowdStrike to be stable, and I have not encountered any limitations with it.
Cyber Security Architects at VaporVM
There's no scalability limitation from CrowdStrike itself, as it just requires agent deployment.
Large account Manager at Softcell Technologies Limited
Symantec Endpoint Security is quite scalable, and it is very important for large clients.
Cyber Security Pre-Sales at SoftwareONE
The scalability of the servers is good, as it requires computational powers.
Senior Security Delivery Analyst at Accenture
There are no limitations; the solution is easily scalable.
IT Manager at Gigabit Technologies Pvt Ltd
I would rate the scalability of the solution as a six out of ten, indicating some challenges due to downtime requirements.
Technical Associate at Valuepoint Systems
Trellix Endpoint Security is scalable.
Joint Director at PAA
 

Stability Issues

Sentiment score
8.0
Cortex XDR is praised for stability, efficiency, and responsive support despite minor bugs and issues, with frequent high ratings.
Sentiment score
8.1
CrowdStrike Falcon is stable and reliable, with minor issues quickly addressed and praised for its performance and efficiency.
Sentiment score
7.6
Symantec Endpoint Security is praised for stability and reliability, despite occasional crashes and compatibility issues during updates.
Sentiment score
8.1
Trellix Endpoint Security is generally stable, reliable, and effective for large deployments, with occasional feature issues and performance demands.
Cortex remains fast and responsive, even with increasing data and alerts.
Final Year Student at Gitam University
The thresholds we've seen on our firewall boxes at some instances reached 80% to 85%, but even at that level of utilization, we don't observe any latency or any issues reported with respect to accessing the application.
Senior Process Expert at A.P. Moller - Maersk
Cortex XDR is stable, offering high quality and reliable performance.
Cyber Security Manager at Welab bank
I have never seen instability in the CrowdStrike tool.
Security Analyst at NTT Ltd
We are following N-1 versions across our environment, which is stable.
Senior Principal Information Security Analyst at Veritas Technologies LLC
The biggest issue occurred when every computer worldwide experienced a blue screen.
Information Security Specialist at Arab Open University
I have encountered issues where I had to uninstall and reinstall the product on end users' computers to view the logs again.
OT Technologist at a energy/utilities company with 201-500 employees
Previously, we used to have multiple servers such as GUP servers and numerous servers for pushing updates, but we reduced it and transitioned almost 30,000 devices to CrowdStrike, which was easy to manage.
Senior Security Delivery Analyst at Accenture
I would rate its stability as nine out of ten.
Joint Director at PAA
I would rate the stability of Trellix Endpoint Security as near perfect, close to ten out of ten.
Information Security Engineer at Nhq Distribution Ltd
I think it's stable enough; earlier it had glitches, but now it's stable enough.
VP - Cyber Security at Olam International
 

Room For Improvement

Cortex XDR requires better integration, simpler licensing, user-friendly interfaces, improved reporting, and enhanced support for mobile and OS compatibility.
CrowdStrike Falcon needs OS compatibility improvement, better reporting, enhanced features, streamlined deployment, and more competitive pricing for small businesses.
Symantec Endpoint Security suffers from high resource usage, management complexity, outdated interface, and ineffective virus detection and support.
Trellix Endpoint Security needs improved support, performance, automation, integration, user experience, and better resource management across all systems.
Improving reporting and dashboard customization, along with the addition of real-time and exportable reports, would help SOC teams greatly.
Final Year Student at Gitam University
The inclusion of this feature would allow the application of DLP policies alongside antivirus policies via a single agent and console, making it more competitive as other OEMs often offer DLP solutions as part of their antivirus products.
Pre Sales Architect at network techlab
If the per GB data could be provided at a certain level free of cost or at the same cost which the customer is taking for the entire bundle, that would be better.
Cyber Security Information Security Specialist at MHM Holding GmbH
Simplifying the querying process, such as using double quote queries or directly obtaining logs based on IP addresses or usernames, would be beneficial.
Security Analyst at NTT Ltd
Another concern is CrowdStrike's GUI. It changes annually, making it hard to work and find options.
Senior Principal Information Security Analyst at Veritas Technologies LLC
Threat prevention should be their first priority.
Group Manager at HCLSoftware
Device management is not very good and I am not enabling it in my organization due to security reasons.
System Administrator at Aljazera Market co
I would like to see improvements in the scanning part of the solution, specifically to enhance the CPU and hard disk usage during scanning and updates to prevent disruption during work hours.
Head of Information System at EEC
It is cumbersome to use, particularly in handling firewall management.
OT Technologist at a energy/utilities company with 201-500 employees
What needs improvement in Trellix Endpoint Security is the reduction of resource consumption by the scanning feature.
Technical Associate at Valuepoint Systems
Improvements are needed in forensic analytics to detect specific vulnerabilities.
Information Security Engineer at Nhq Distribution Ltd
The product does not seem to be cloud-native.
Architect at a government with 10,001+ employees
 

Setup Cost

Cortex XDR provides flexible licensing, seen as pricier but justified by advanced features, with discounts for long-term contracts.
CrowdStrike Falcon pricing is high but justified by features, with a straightforward setup and free trials available.
Symantec Endpoint Security's pricing is diverse, being both negotiable and adaptable for different budgets and organizations' needs.
Trellix's pricing is affordable for large enterprises, offering flexible licensing, discounts, and feature-rich value despite high initial costs.
The pricing on SentinelOne is far more reasonable and cheaper than Cortex XDR by Palo Alto Networks.
Consultant at a tech services company with 1,001-5,000 employees
I would say it is definitely not a cheap product, considering how mature it is and how scalable all Palo Alto products are together.
Senior Process Expert at A.P. Moller - Maersk
Cortex XDR is perceived as expensive by some customers, yet offers dynamic pricing.
Cyber Security Manager at Welab bank
It is expensive compared to SentinelOne, but as the market leader, it is worth it.
Senior Principal Information Security Analyst at Veritas Technologies LLC
The licensing cost and setup costs are affordable.
Computer Engineer at OIC, Alshirawi
The solution is a bit expensive.
Information Security Specialist at Arab Open University
It seems to be half the cost or more affordable than other solutions.
OT Technologist at a energy/utilities company with 201-500 employees
The pricing is very low compared to other companies like SentinelOne and others.
System Administrator at Aljazera Market co
I rate the pricing, setup cost, and licensing around nine out of ten.
Head of Information System at EEC
The license costs are very reasonable, around 1,000 to 1,200 rupees per year.
Technical Associate at Valuepoint Systems
Trellix Endpoint Security is cost-effective and provides excellent value for money.
Joint Director at PAA
My experience with pricing, setup cost, and licensing is good; compared to other tools, Trellix Endpoint Security Platform provides lower costs.
Senior Associate at a tech vendor with 10,001+ employees
 

Valuable Features

Cortex XDR provides advanced threat detection with AI and machine learning, enhancing security operations through automation and integration.
CrowdStrike Falcon offers cloud-native endpoint protection with high accuracy, EDR, behavior analysis, and AI-driven threat intelligence.
Symantec Endpoint Security provides integrated, user-friendly protection for multiple platforms with advanced malware detection and comprehensive endpoint management.
Trellix Endpoint Security offers advanced threat prevention with AI, customizable dashboard, automated response, and extensive protection features.
It incorporates AI for normal behavior detection, distinguishing unusual operations.
Cyber Security Manager at Welab bank
The product provides automation responses in case of a threat attack, severity assessments, centralized manageability, and comprehensive compliance features, resulting in reduced costs.
Pre Sales Architect at network techlab
It includes machine learning to easily analyze data and detect complex threats across endpoints, networks, or clouds.
Final Year Student at Gitam University
I can investigate by accessing the customer's host based on the RTR environment and utilize host search to know details for the past seven days, including logins, processes, file installations, malicious processes, and network connections.
Security Analyst at NTT Ltd
The real-time analytics aspect of CrowdStrike performs well because we get all logs in real-time, with no delay, allowing us to take action immediately.
Cyber Security Architects at VaporVM
Being an EDR solution, it helps us identify attacks in real-time.
Information Security Specialist at Arab Open University
Symantec Endpoint Security offers great features such as reporting capabilities with a customized dashboard that pulls in EDR timelines, threat maps, and compliance metrics into one view.
Senior Associate at a tech vendor with 10,001+ employees
Symantec Endpoint Security offers many valuable features, such as file explosion, application learning, DLP, injection detection, and EDR solutions for traffic control.
System Administrator at Aljazera Market co
The incident response capabilities allow me to resolve authentication and support issues promptly, ensuring the system operates without downtime.
Head of Information System at EEC
Trellix Endpoint Security is a proven, robust, and cost-effective solution that protects the organization from different types of ransomware and attacks.
Joint Director at PAA
Including options like Application Control (formerly Solidcore), integrated monitoring, change control, DLP, and advanced threat protection, the solution offers comprehensive security.
Information Security Engineer at Nhq Distribution Ltd
The detection capability of Trellix Endpoint Security is higher than traditional antivirus solutions.
Senior Vice President IT at AS IT Consulting Pvt. Ltd.
 

Mindshare comparison

As of April 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.5%, down from 4.0% compared to the previous year. The mindshare of CrowdStrike Falcon is 6.6%, down from 11.3% compared to the previous year. The mindshare of Symantec Endpoint Security is 3.3%, down from 4.0% compared to the previous year. The mindshare of Trellix Endpoint Security Platform is 3.6%, down from 3.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Mindshare Distribution
ProductMindshare (%)
CrowdStrike Falcon6.6%
Cortex XDR by Palo Alto Networks3.5%
Trellix Endpoint Security Platform3.6%
Symantec Endpoint Security3.3%
Other83.0%
Endpoint Protection Platform (EPP)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Waleed Omar - PeerSpot reviewer
Information Security Specialist at Arab Open University
Provides effective real-time threat detection with potential for cost optimization
Some features such as device control, firewall management, and file analysis are standalone products that we need to purchase separately. If these features came out of the box within the product, it would be much more beneficial for us. Other providers such as SentinelOne include these features in their base product. We attended a CrowdStrike Falcon event where they discussed some shallow AI features, but we cannot see these in our panel yet. We work with different solutions such as Darktrace and SocRadar, where AI features are automatically displayed in our dashboards after release. However, for CrowdStrike Falcon, we cannot see these features.
Kumbesh Rajagopal - PeerSpot reviewer
Senior Security Delivery Analyst at Accenture
Management becomes easier with minimal complications, but improvement in support tools needed
Regarding areas of improvement for Symantec Endpoint Security, there are many changes, and the support portal tool is complicated compared to other tools. When trying to get service from Symantec, the process is complex. I'm not sure whether it's because of my project or something else. Though it is easy to manage, easy to get, easy to install, and works efficiently for managing policies, we faced a significant disadvantage. We wanted to add multiple hashes because of numerous new alerts coming, but we could only add them one by one, which is a considerable disadvantage in Symantec.
PankajKumar24 - PeerSpot reviewer
IT Manager at Gigabit Technologies Pvt Ltd
Advanced threat prevention has strengthened incident response and customized security workflows
The biggest advantage of Trellix Endpoint Security Platform is the ATP solution, which provides advanced threat prevention. Machine learning algorithms are available in the product as part of the threat anti-malware, including predictive machine learning and behavioral analysis, which are integral to the anti-malware module of EPP. In terms of my experience with the machine learning algorithms for analysis and threat detection, we are analyzing logs provided by Trellix, but we are not able to conduct specific machine learning analysis on those logs. The automated response mechanisms in the products help with incident management because we have to create playbooks in Trellix console for automation, which we need to enable. The customizable dashboard of Trellix Endpoint Security Platform definitely contributes to the decision-making process, as we customize the dashboard according to customer requirements. When it comes to integration aspects, we are able to integrate Trellix Endpoint Security Platform with SIEM or SOAR solutions using the ePO console, which enhances threat detection capabilities. Reporting and analytics aspects have an impact on security posture assessment, as we are able to fetch reports in the ePO console customized according to customer requirements for downloading and sending via email.
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Top Industries

By visitors reading reviews
Construction Company
14%
Financial Services Firm
12%
Comms Service Provider
7%
Manufacturing Company
7%
Computer Software Company
10%
Financial Services Firm
10%
Manufacturing Company
9%
Government
6%
Comms Service Provider
12%
Financial Services Firm
10%
Manufacturing Company
9%
Computer Software Company
8%
Manufacturing Company
12%
Government
11%
Financial Services Firm
9%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business44
Midsize Enterprise20
Large Enterprise48
By reviewers
Company SizeCount
Small Business50
Midsize Enterprise33
Large Enterprise62
By reviewers
Company SizeCount
Small Business69
Midsize Enterprise32
Large Enterprise63
By reviewers
Company SizeCount
Small Business67
Midsize Enterprise37
Large Enterprise62
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
How does Crowdstrike Falcon compare with Darktrace?
Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing u...
How does Microsoft Defender for Endpoint compare with Crowdstrike Falcon?
The CrowdStrike solution delivers a lot of information about incidents. It has a very light sensor that will never pu...
Is Crowdstrike Falcon better than Trend Micro Deep Security?
I like that Crowdstrike allows me to easily correlate data between my firewalls. What’s most useful for my needs is t...
Which is better - Cortex XDR or Symantec End-User Endpoint Security?
Aqua Security is easy to use and very manageable. Its main focus is on Kubernetes and Docker. Security is a very valu...
Which offers better endpoint security - Symantec or Microsoft Defender?
We use Symantec because we do not use MS Enterprise products, but in my opinion, Microsoft Defender is a superior sol...
What do you like most about Symantec End-User Endpoint Security?
Symantec have everything – documentation, videos, data sheets.
How does McAfee Endpoint Security compare with MVISION?
The flexible manageability of McAfee Endpoint Security is one of our favorite aspects of this solution. You can deplo...
How does Crowdstrike Falcon compare with FireEye Endpoint Security?
The Crowdstrike Falcon program has a simple to use user interface, making it both an easy to use as well as an effec...
What is your experience regarding pricing and costs for McAfee Endpoint Security?
I don't have visibility on pricing because it is negotiated by a different team, as I look after the technical side.
 

Comparisons

 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
CrowdStrike Falcon XDR, CrowdStrike Falcon Threat Intelligence, CrowdStrike Identity Protection, CrowdStrike Falcon Surface, CrowdStrike Falcon Platform
Symantec EPP, Symantec Endpoint Protection (SEP)
McAfee Endpoint Security, McAfee Endpoint Protection, Intel Security Total Protection for Endpoint, McAfee Complete Endpoint Protection, Trellix Endpoint Security (ENS)
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Information Not Available
Audio Visual Dynamics, Red Deer Advocate, Asia Pacific Telecom Co. Ltd., Kibbutz Ein Gedi, and AMETEK, Inc.
inHouseIT, Seagate Technology
Find out what your peers are saying about CrowdStrike, Microsoft, SentinelOne and others in Endpoint Protection Platform (EPP). Updated: April 2026.
885,837 professionals have used our research since 2012.